--- title: Datto RMM Reviews meta_title: 'Datto RMM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 795 reviews by the users' company size, role or industry to find out how Datto RMM works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 795 scale: '5' date_modified: '2026-08-05' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Datto RMM Reviews **Vendor:** Kaseya **Category:** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) **Average Rating:** 4.5/5.0 **Total Reviews:** 795 ## About Datto RMM Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers. ## Datto RMM Pros & Cons **What users like:** - Users appreciate the **ease of use** of Datto RMM, enjoying seamless management and troubleshooting across multiple sites. (82 reviews) - Users appreciate the **automation capabilities** of Datto RMM, streamlining processes and enhancing efficiency in their workflows. (60 reviews) - Users value the **wealth of information** and **support** Datto RMM offers for managing customer devices efficiently. (51 reviews) - Users value the **seamless integrations** of Datto RMM, enhancing efficiency and streamlining management tasks significantly. (50 reviews) - Users value the **ease of remote access** in Datto RMM, enhancing support and monitoring capabilities effectively. (49 reviews) - Remote Support (34 reviews) - Monitoring (30 reviews) - Easy Integrations (29 reviews) - Easy Setup (28 reviews) - Reliability (28 reviews) **What users dislike:** - Users experience **remote access issues** with Datto RMM, facing connectivity problems and slow recovery times. (42 reviews) - Users experience **slow performance** with Datto RMM, particularly with remote portal functionality and endpoint controls. (25 reviews) - Users face **feature issues** with Datto RMM, finding custom monitors challenging and installations problematic without admin rights. (24 reviews) - Users often feel overwhelmed by **missing features** , desiring stability and additional functionality within Datto RMM. (24 reviews) - Users find that Datto RMM **needs improvement** in modernizing its features, making updates, and enhancing usability. (19 reviews) - Users find that Datto RMM has **improvement needs** due to clunky UI and inconsistent task management issues. (18 reviews) - Access Issues (17 reviews) - Delay Issues (15 reviews) - Connection Issues (13 reviews) - Difficulty (13 reviews) ## Datto RMM Reviews ### 1. Great RMM Management tool **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Datto RMM?** Cost effective Remote Monitor and Management tool. Keeps track of the health of all the computers and servers so that you can addess just the problems. Does a good job of pushing out the correct Microsoft security updates, and monitors the health of the Anti Virus software. Very easy to use remote touch tool to allow you to access the desktops quickly. Has the option for Splashtop and RDP as a backup when those are more helpful. Toolkit of prewritten automation to allow you to quickly run a task when needed, or schedule a task on a consistent basis. For eexample, we have several computers that never seem to get rebooted often enough to keep them running smoothly. We scheduled a reboot offhours on a weekly basis and have not had a problem since the. Kasaya is pushing hard to leverage the value of a single console to monitor and maintain your computers. We are seeing the value of bringing anti virus in house, rather than a third party with a different comsole. Same thing with desktop and server Backups - we are starting to see the value of task level integration rather than just the high level integration we see with shared API's. Great Sales team - We have been fortunate to work with several channel managers and account reps that have helped grow our Datto and overall MSP business. **What do you dislike about Datto RMM?** The network deployment tool is broken. You cannot seed one device and deploy across the network to the rest of the computers. Need to deploy one by one. When you remotely connect to computer you only have two sizes to view the remote desktop: Fit screen - usyually too small to use, but it shows the entire desktop and the taskbar, or "Actual Size" - showing the uppoer left corner of the screen - large sze but no scroll bars to access the rest of the screen. The work around is to change the resolution of the remote screen. Tedious and not always an option. **What problems is Datto RMM solving and how is that benefiting you?** We need to manage 250 computers and servers to make sure they ae patched, productive and protected. Datto RMM is a key tool in allowing us to do that with our existing technical resources. ### 2. Datto RMM is a MUST **Rating:** 5.0/5.0 stars **Reviewed by:** Zavien L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Datto RMM?** It is very easy to use. The implementation of it takes under 5 minutes. There are virtually unlimited features to choose from. I use Datto everyday to make my life easier. It integrates with devices seamlessly. Customer support is very friendly and available when you need. **What do you dislike about Datto RMM?** There are times where I have to restart the device after installation of the Datto RMM service. **What problems is Datto RMM solving and how is that benefiting you?** Datto RMM is a powerful tool that addresses the key challenges of IT management, from monitoring and security to scalability and reporting. By streamlining operations and enhancing proactive support capabilities, it enables MSPs to deliver high-quality, efficient, and secure services to their clients. The benefits of using Datto RMM are clear: improved operational efficiency, enhanced security, better client satisfaction, and the ability to scale services seamlessly. ### 3. Datto RMM - A Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** John D. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Datto RMM?** Easy to deploy the solution and to implement. Create sites and site groups as appropriate, apply policies to the devices being monitored and you are on your way. There is even a best practices policy wizard that can help create the these policies for you. The platform integrates with the major PSAs (Connectwise/Autotask) and is tightly integrated with other Kaseya products. **What do you dislike about Datto RMM?** Network devices utilizing SNMP utilizes a device license, whereas other competitors don't charge extra for simple SNMP monitoring. **What problems is Datto RMM solving and how is that benefiting you?** Datto RMM is helping us monitor our client's environments and is a scalable solution as we continue to grow. As Datto RMM continues more integrations with other Kaseya products, it will enable to save time for our techs and focus on core issues. ### 4. DattoRMM works. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Datto RMM?** Scripting Engine is consistent and is applied in a timely way. I use it daily. Filters work well. **What do you dislike about Datto RMM?** Log in process is painful, we use SSO and it requires me to hit three different pages each day before I can start my work. SSO should be fast and shoudn't require seperate info to login. **What problems is Datto RMM solving and how is that benefiting you?** Patching works well enough, and I'm made aware of windows alerts that I need to pay attention to. ### 5. Incredible endpoint management software **Rating:** 5.0/5.0 stars **Reviewed by:** Dustin V. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Datto RMM?** The suite of Kaseya tools that integrate so well with Datto tools makes my job as an MSP a breeze. I use this 8 hours a day, 5 days a week. In the tickets I create with Autotask, I can bring in information from Datto RMM. All I need to know is the hostname. It's that easy. Plus, whenever I have issues, customer support is always there to help solve problems. **What do you dislike about Datto RMM?** I have not found any issues with Datto RMM. Surprisingly, if there's something I want or need RMM to do, it either does it straight out of the box, or I have to find a simple setting to turn off or on. **What problems is Datto RMM solving and how is that benefiting you?** I can't imagine life as in IT professional without RMM tools, much less Datto RMM. I barely have to think about what I'm doing. It's so intuitive. ### 6. A MSP view **Rating:** 4.5/5.0 stars **Reviewed by:** Johan S. | ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Datto RMM?** Quite easy to use, can handle most issues, monitoring very comprehensive **What do you dislike about Datto RMM?** Could be more support for Apple Mac. Better integration to other non Datto systems **What problems is Datto RMM solving and how is that benefiting you?** Helps us in supporting end users ### 7. Very good software **Rating:** 5.0/5.0 stars **Reviewed by:** Diederick v. | Service Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Datto RMM?** What I love about Datto RMM is how easy it is to use. The interface is super intuitive, so I can find what I need quickly without getting bogged down. Setting it up was straightforward, and the customer support team was there to help with any hiccups. I use it daily because it covers all the bases—from monitoring to patch management and remote control. Plus, it integrates seamlessly with our other tools, making my job so much easier. **What do you dislike about Datto RMM?** One thing that frustrates me about Datto RMM is that sometimes scheduled activities or tasks seem to disappear without a trace. It can be annoying to set up an important task only to find out later that it didn’t run as planned because it vanished from the schedule. This inconsistency can disrupt workflow and requires extra vigilance to ensure all critical tasks are actually executed. **What problems is Datto RMM solving and how is that benefiting you?** Datto RMM helps me keep tabs on everything in real-time and sends alerts if something's off, which means I catch issues early and avoid major headaches. The automated patch management is a lifesaver, keeping all systems secure without me having to micromanage updates. I love the remote control feature too—it lets me fix problems from anywhere, which is super handy for our remote setup. Plus, the detailed reports give me the insights I need to make smart decisions. Overall, it's made my job easier and our IT more reliable. ### 8. Datto RMM - takes the hassle out of managing a large number of client machines **Rating:** 5.0/5.0 stars **Reviewed by:** Warren S. | Chief Technology Officer / Programme Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Datto RMM?** Patch Management Standardised Policies Integrated alerts Competitive price Excellent support. Quick to implement I use it every day and everyone loves it It integrates seemlessly into our Service Desk Program **What do you dislike about Datto RMM?** Alerts need to be tweaked so you don't get too many false positives **What problems is Datto RMM solving and how is that benefiting you?** Knowing what is going on on all our endpoints but being pointed the places where there are issues. Quick remote support ### 9. Great Application for IT professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Datto RMM?** Ticket intergration with Remote Desktop and Computer Management are the best features. **What do you dislike about Datto RMM?** Unreliable Remote Connections and random issues with Splashtop. **What problems is Datto RMM solving and how is that benefiting you?** Datto allows for easy patch management and hardware inventory ### 10. Simple management of the IT park **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Datto RMM?** Detailed overview of all the company's IT assets. Take control remotely, simple, fast, and efficient! **What do you dislike about Datto RMM?** The available exports are very basic. **What problems is Datto RMM solving and how is that benefiting you?** Active monitoring of the park ### 11. Nice Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Datto RMM?** The Solution of tasks is great everything is great **What do you dislike about Datto RMM?** The UI is a bit difficult i have to reach for every details **What problems is Datto RMM solving and how is that benefiting you?** Installations of solutions, great video control ### 12. Great automation platform **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Datto RMM?** The tools for automation in Datto RMM give us the power to easily manage numerous endpoints. Setup and intigration with other tools is a as simple as creating an API key. Its has become a goto tool for all our engineers every day. **What do you dislike about Datto RMM?** The only downside we have have seen is there are a few odd issues with Citrix golden images. Cloned machines can duplicate within the datto portal, making it tricky to identify those machines. **What problems is Datto RMM solving and how is that benefiting you?** Datto is our primary RMM tool, giving us the ability to remotly manage and assit our clients. We are able to automate many of our tedious tasks through scripts either custom or premade by datto. Monitoring allows us to stay ahead of issues, addressing things before users reach out to us. ### 13. I recommend Datto RMM! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Datto RMM?** I find web remote most helpful in Datto RMM. **What do you dislike about Datto RMM?** I dont find anything least helpful in Datto RMM. **What problems is Datto RMM solving and how is that benefiting you?** The ease of onboarding and offboarding new users. ### 14. Seamless overview and visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Brian D. | President - CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Datto RMM?** Amazing insight into alerts and reporting to Autotask,, integration with IT Glue which cuts down on digging for passwords when using Web Remote, and the lists go on. We are are a Kaseya shop, and we utilize a number of products because of the tight integration. If you are looking for an All in one solution where you can pick and choose the products you need to start your MSP or enhance your current MSP, Kaseya and its growing list of applications, is the route to go. **What do you dislike about Datto RMM?** The Agent not checking in and error codes around it. I know there are changes coming so hopefully this will help button up the agent health. Not a huge issue, because it doesnt happen a lot, but when it does, it would be nice to have jobs to run against the agent to do a repair or reinstall of the agent, requiring less human interaction. Having to get use the the new interface! lol... I'm an old dog when it comes to this type of change and switching from AEM (Autotask Endpoint Management) interface to the new Datto RMM GUI interface was a challenge for me, but I'm actually starting to come around and see the upside, and so are my techs. **What problems is Datto RMM solving and how is that benefiting you?** Being able to quickly and easily get on a workstation via web remote and log in without going through a number of hoops. Also utilizing comm store or custom component to quickly create jobs or monitoring policies to help elimate the ticket or alerting noise. ### 15. Datto RMM: The IT Management Superhero That Saves the Day (and the Network) **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea P. | technical support engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Datto RMM?** Working in a support team you quickly realize that having a tool like Datto RMM to manage your customers' devices can make the difference. You can set everything up for correct monitoring and the new UI has made the job a lot easier because it has multi-monitor management, you will have separate dashboards to monitor in real time. Maximum integration with IT Gliue and with other services such as Datto's PSA **What do you dislike about Datto RMM?** Every now and then it is difficult to understand why an agent is not synchronizing and it is necessary to work with support to discriminate the problems. However, 24/7 support makes the difference and cannot be done without. **What problems is Datto RMM solving and how is that benefiting you?** Management and updating of software and monitoring of PCs ### 16. Free Amazon Gift card **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Datto RMM?** each of access to remote systems. Makes support much easier **What do you dislike about Datto RMM?** overly complicated in some aspects. Not always intuitive **What problems is Datto RMM solving and how is that benefiting you?** simple way to support multiple remote sites ### 17. Datto RMM Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Datto RMM?** Rich in features, fairly reliable, easy web interafce. **What do you dislike about Datto RMM?** Agent sometimes gets stuck on various devices **What problems is Datto RMM solving and how is that benefiting you?** Remote access, including all the backend feautures is very usable. ### 18. Good RMM product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Datto RMM?** Good for monitoring and automation...... **What do you dislike about Datto RMM?** They keep adding features that we don't really want/need yet have outstanding issues with the core product. **What problems is Datto RMM solving and how is that benefiting you?** Monitoring and patching ### 19. Great tool for managing IT infra **Rating:** 4.5/5.0 stars **Reviewed by:** Rohit K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Datto RMM?** All in one features like managing endpoints with all the policy updates info and we can manage the device fully remotely without any hassles. Easy of use, implement and supporting the business/users. **What do you dislike about Datto RMM?** Sometimes its hard to get sync of remaining devices that were not patched during global updates. **What problems is Datto RMM solving and how is that benefiting you?** Remote support is super easy and fast. Agent browser lets you control the remote device fully like an on premise device and you can perform so many things remotely without even user's intervention that makes this tool more powerful. Also you can see the list of all softwares/applications installed in a remote device and all features/updates/security patches, bitlocker status etc, like so many things you can monitor on regular basis. ### 20. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Datto RMM?** Easy to use and very helpful for using RDPs **What do you dislike about Datto RMM?** Sometimes it gets slow for few seconds but gets back up afterwards **What problems is Datto RMM solving and how is that benefiting you?** Remote support ### 21. Datto RMM - Best integration so far **Rating:** 4.5/5.0 stars **Reviewed by:** Mike B. | IT Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Datto RMM?** Aside from Datto RMM, I've also used NinjaRMM, SolarwindsRMM, Connectwise RMM and Pulseway RMM. So far Datto feels like the most fleshed out and well integrated experience. Being able to build and succesfully deploy the script library I've spent years building is huge. It's easy to use which is crucial because I spend all day in it. **What do you dislike about Datto RMM?** Printer ink levels need to be inverted lol, when you look at them under network devices they'll show you ink and toner levels but they're basically upside down so you have to scroll a few blank pages to see them. **What problems is Datto RMM solving and how is that benefiting you?** Remote management and hardware auditing from the background are huge part of my workflow. Being able to quickly remote in and fix and issue or just check serial numbers of existing hardware. ### 22. It is quite user friendly and easy to use compared to most other RMMs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Datto RMM?** Adminiistrative tasks are easy to perform. **What do you dislike about Datto RMM?** There are no dislikes about the RMM at this time. **What problems is Datto RMM solving and how is that benefiting you?** Patch management and device management is simplified. ### 23. Since the Merger stability has gone down **Rating:** 1.0/5.0 stars **Reviewed by:** Eaton B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Datto RMM?** Datto RMM has some amazing features that help us in our daily tasks, such as keeping up with security patches and inventory for our users and clients. It helps us keep all our clients secure and up to date. For the most part it's pretty simple to use, and can be efficient and easy to implement in most cases. **What do you dislike about Datto RMM?** The interface is cluncky, and the site more often than not decides to spit out random error messages and you have to start over, since Datto and Keseya merged, the integration has caused a bit more problems then help. **What problems is Datto RMM solving and how is that benefiting you?** Keeping track of all users and patches is a major plus, integration with many other tools makes using RMM worth the time. ### 24. Using Datto to control and manage various aspects of multiple clients simultaneously. **Rating:** 5.0/5.0 stars **Reviewed by:** Juven M. | Service Desk Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2024 **What do you like best about Datto RMM?** I love being able to quickly resolve endpoint and device issues by gaining real-time information and convenient remote hosting ability. **What do you dislike about Datto RMM?** I have no real issues with Datto but would like a more refinined and inuitive user interface possibly? **What problems is Datto RMM solving and how is that benefiting you?** I have multiple business clients that have a variety of network configurations, endpoints and management requirements. Datto allows me to quickly attend to dozens of sites across multiple tickets at the same time - making my workflow more efficient and also decreasing the amount of software required to perform the same tasks in the past. ### 25. My Datto Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Lewis S. | Service Desk Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Datto RMM?** Datto is easy to implement and use. I use datto frequently if not everyday for my day to day IT support duties. The number of features allow you to do more especially being able to push updates remotely. Customer support is exceptional and since its web based its easy to intergrate with other web based systems. **What do you dislike about Datto RMM?** I havent seen many downsides of DMM yet. However notable is its complexity in the configuration process. **What problems is Datto RMM solving and how is that benefiting you?** Remote user support and patch management is easy. I am able to push remote computer updates remotely and easily. Also its web based interface makes it easy to access anywhere. ### 26. New 2 The Game Here **Rating:** 5.0/5.0 stars **Reviewed by:** Rich Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Datto RMM?** All of the informantion is under one page . I never have to click out of one screen and into another. **What do you dislike about Datto RMM?** I belive the connections between portal and client when we are logged into another workstation seems a bit slow , laggy , choppy . Yes there are a few factors to consider here our internet vs the clients internet. I have also tried this from other ISP at other client. **What problems is Datto RMM solving and how is that benefiting you?** So I had a issue where I was selecting device/workstations to move to another site and after I moved them the check boxes were still selected . I went and selected a few more not knowing these were still selected and wound up moving the first set to a another site. ### 27. Best on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Datto RMM?** After many RMM software searches, Datto has all our needs. **What do you dislike about Datto RMM?** maybe the remote speed / lag, but maybe. **What problems is Datto RMM solving and how is that benefiting you?** Remote Support. Inventory ### 28. Datto RMM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Datto RMM?** Efficient to use with many tools offered. **What do you dislike about Datto RMM?** I think there is nothing to dislike about Datto RMM. **What problems is Datto RMM solving and how is that benefiting you?** Allows for quick patching. ### 29. Monitoring and quick actions at your fingertips. **Rating:** 4.5/5.0 stars **Reviewed by:** luc E. | Technicien informatique, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Datto RMM?** I love the visibility we have on the equipment, as well as the wide range of management, security, and proactive reporting options that the platform offers, and I'm not even mentioning all the other areas where this tool is particularly effective. **What do you dislike about Datto RMM?** So far, nothing to complain about, almost everything is modifiable and adaptable to one's IT needs. **What problems is Datto RMM solving and how is that benefiting you?** Handling on workstations and servers is faster and easier. The management options allow us to secure client equipment a bit more. Monitoring helps us in troubleshooting issues before they actually impact the client. ### 30. A remote tool **Rating:** 3.0/5.0 stars **Reviewed by:** Jake M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Datto RMM?** I like Datto RMM because of the features within the application from patch management to automation and scripting. Also, access to endpoints and reconnecting works very well. It allows me flexibility to plan for IT projects and the tool is very easy to use, unlike some RMM applications. **What do you dislike about Datto RMM?** Sometimes the search results for endpoints can seem buggish and slow. Also, when scripts or patches are ran, I often don't receive a notification if it was successful or a failure. **What problems is Datto RMM solving and how is that benefiting you?** Having remote access to machines in field operations where money is on the line is key. I can join a session and see the data in real time. We also use the remote scripting feature for security and patching. ### 31. My Experience with Datto RMM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Datto RMM?** Datto is most helpful for easy access I can do a quick search for machines and can also connect quickly if needed. This is crucial in fire drill type situations with C suite personnel that have high expectations and short patience. I also like the multiple connection options Datto allows for remote support. The dashboard is well-designed with thoughtful tabs that I use often. We also received excellent support when having an issue it was resolved quickly to get us up and running. This is comforting as Datto is our main remote support access application. **What do you dislike about Datto RMM?** It would be helpful if jobs pushed to machines went through more quickly but this may be dependent on network speeds and not Datto itself,. **What problems is Datto RMM solving and how is that benefiting you?** We are a corporation of over 1500 people in the US, UK and Europe. It's very important to have a way to support our employees remotely as its not financially feasible to have IT support in person for all of our offices. ### 32. Datto is one of the best RMM tools **Rating:** 5.0/5.0 stars **Reviewed by:** Luiz Tiago S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Datto RMM?** datto has many features that help in managing the customer's environment, it has a powerful process automation tool with many components. The com store also offers a very wide range of extra components. Furthermore, access to device information, management and remote access are very easy, fast and practical. **What do you dislike about Datto RMM?** I find patch and software management a little complicated in terms of better visualization, it's a little difficult to find where we approve patches, for example. I believe that a more practical and visual view would help a lot. **What problems is Datto RMM solving and how is that benefiting you?** Datto solves many problems in the day-to-day management and monitoring of devices, mainly with alerts created in monitoring policies and the execution of automated tasks. ### 33. This RMM gives quick easy access to support clients remotely **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Datto RMM?** There are great features using this product. It is easy to use, efficient and allows us to quickly resolve problems for our clients. There are many intergrations - with ease of deploying the software packages. Allows for quick customer access, and customer support. This program is being used constantly by me and my tech team. Alerts are highly customizable. **What do you dislike about Datto RMM?** The new interface does not have all the same features from the legacy interface. **What problems is Datto RMM solving and how is that benefiting you?** Patches are automatied - alerts let us know if patches fail. Responsive remote support - allows most issues to be resolved remotly for end users. Alerts can be used for diskspace issues to monitor componet issues - issues can be resolved before they become a problem. ### 34. IT Operations Manager Amplifon NZ **Rating:** 5.0/5.0 stars **Reviewed by:** Nakeeb N. | IT Operations Manager Amplifon NZ, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Datto RMM?** Remote assistance and software deployment **What do you dislike about Datto RMM?** Nothing so far all working well for me and my team **What problems is Datto RMM solving and how is that benefiting you?** All above ### 35. Datto is a great RMM **Rating:** 4.5/5.0 stars **Reviewed by:** Grant Z. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2024 **What do you like best about Datto RMM?** Datto workss and we can count on it doing its intended functions. **What do you dislike about Datto RMM?** We don't love that it is owned by Kaseya and that they are trying to be all things to all people. **What problems is Datto RMM solving and how is that benefiting you?** Datto RMM enables us to take care of care of end users' computers, monitor them and keep them secure. ### 36. Very good and helpful, but always can be better **Rating:** 4.0/5.0 stars **Reviewed by:** Leandro S. | Líder técnico, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Datto RMM?** Easy information about IT itens. Automation Jobs. Alerts about all devices, and management of every little thing about IT. Easy implementation and integration. **What do you dislike about Datto RMM?** The Web Remote (Splash top, RDP and the others too) could be MUCH better. Its too slow, have alot of issues to connect, and the visualization its horrible. Could seem more like AnyDesk for example. **What problems is Datto RMM solving and how is that benefiting you?** We had alot of devices do control, and with RMM its much easier. The simple problems like slow OS or problemas with spooler (printer), we can automate the solution, so we have less tickets ### 37. DattoRMM 24Q3 update **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Datto RMM?** Patching Windows devices is totally in control. **What do you dislike about Datto RMM?** Need better reporting for customers (QBR) **What problems is Datto RMM solving and how is that benefiting you?** Improving performance of interface. ### 38. A few new features and this product will be the top player in the ecosystem. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Datto RMM?** Overall UI experience and speed. Integration with Autotask PSA and in general the reporting features. **What do you dislike about Datto RMM?** The text is already in English and does not require translation. It discusses the need for improvement in providing built-in automation scripts for installing and uninstalling the top 20 EDR (Endpoint Detection and Response) tools. It also mentions that the overall automation module needs to be more user-friendly for individuals who are not coders. **What problems is Datto RMM solving and how is that benefiting you?** Batch / Mass deployments of applications and tools. ### 39. Datto RMM review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Datto RMM?** Patch management. Remote access to devices. **What do you dislike about Datto RMM?** Network Scanning and license management. **What problems is Datto RMM solving and how is that benefiting you?** Patch Management Remote endpoint management. ### 40. Datto RMM **Rating:** 5.0/5.0 stars **Reviewed by:** Thisura Vindula D. | Developer Programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2024 **What do you like best about Datto RMM?** What I like best about Datto RMM is how its automation features save me so much time on routine tasks, allowing me to focus on more strategic projects. The seamless cloud integration and intuitive interface make it easy to manage our IT infrastructure efficiently, and the comprehensive monitoring gives me peace of mind knowing our systems are always secure and up-to-date. **What do you dislike about Datto RMM?** Datto RMM has some advanced features have a learning curve that requires more in-depth training to fully utilise. **What problems is Datto RMM solving and how is that benefiting you?** Automation of Routine Tasks: It automates patch management, software deployment, and system monitoring, which saves time and reduces the risk of human error. Remote Monitoring: It provides comprehensive remote monitoring, allowing us to proactively address issues before they escalate. Centralized Management: The platform offers a centralized dashboard for managing all devices, making it easier to oversee and maintain our IT infrastructure. ### 41. Datto RMM is Powerful and Comprehensive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Datto RMM?** Comprehensive Monitoring and Management and it supports both proactive and reactive management, helping to prevent issues before they occur and quickly address those that do arise. Custom scripts can be deployed to perform specific tasks across multiple devices, which enhances efficiency and consistency. It supports a wide range of operating systems and device types, ensuring flexibility in diverse IT environments. **What do you dislike about Datto RMM?** The UI is generally user-friendly, some users have noted that it can feel cluttered and less intuitive for certain tasks. **What problems is Datto RMM solving and how is that benefiting you?** Manually monitoring and managing a large number of devices is time-consuming and prone to errors. Datto RMM provides automated, real-time monitoring of devices, enabling IT teams to detect and resolve issues quickly. Providing timely support for remote or geographically dispersed users is challenging. Datto RMM includes robust remote access tools, allowing technicians to troubleshoot and fix issues from anywhere. ### 42. A once promising product from a once decent company (now owned by Kaseya) **Rating:** 1.5/5.0 stars **Reviewed by:** Howard R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Datto RMM?** Dashboard and layout in new interface are pretty but the old interface was more useful and packed more details. Search bar is actually really nice. Find what you need by username, device name etc just by typing. We have 700 (ish) devices under management and this makes it really nice. An RMM is a requirement if you're an MSP and Datto RMM is an RMM. You can tell because it has the word RMM right in the title, so this makes in an RMM. **What do you dislike about Datto RMM?** You frequenty need to revert to the legacy interface to perform tasks even after the "New" interface has been out for nearly 4 years. Things like auto-onboarding devices in the new interface is extremely cumbersome, although possible. The old interface is actually useable for this however. Kaseya will frequently make changes to further integrate Datto into the rest of the Kaseya eco-system so they can sell you more things. All the while improvement to the product has mostly stopped. Web Remote (which they launched separately to Splashtop) is cludgy and slow. Splashtop integration is actually getting worse to the point where it now doesn't work on about half of workstations. Issue h been getting worse the last several months and the company has no idea why. SNMP monitoring of non windows/mac devices is as crappy as it was 3 years ago. Nearly no improvement to this and nothing seemingly on the horizon requires you to run another platform to monitor switches, routers, etc. Their limited SNMP options exist so they can say they are there, but they're generally pretty unusable. Billing is an absolute nightmare since the Kaseya takeover. They stopped billing the credit card we had on file for years about six months ag then sent us to their collections department. The collections department finally dealt with the issue.... by charging the card they had on file. **What problems is Datto RMM solving and how is that benefiting you?** Allowing for RMM access to all of our devices including remote support, patch management and significant automations. ### 43. Datto is best rmm for me **Rating:** 5.0/5.0 stars **Reviewed by:** Andy B. | Jr. PS SysAdmin Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Datto RMM?** I like datto because of the tools we can use. Integrations, the way you can manage the clients, tools and more. I like the way we can support the customers. I use datto all day because of the job we do. It's easy to use or implement in our clients. **What do you dislike about Datto RMM?** Web remote, need more to do about tools. **What problems is Datto RMM solving and how is that benefiting you?** The way we connect on the users devices and the things that we can do on it. It affects in the right way about the time. We can manage our clients device to maintain and help. ### 44. All in one solution **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian D. | Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Datto RMM?** So its very straight forward once you learn how to use it. Everything from remoting into devices, deploying software, creating components, scripts and some features built in especially automation. It is great to segrigate clients networks with this single-pane tool. **What do you dislike about Datto RMM?** Not much to dislike, the one thing is that I wish it was able to give more details why a job expired or had the ability to fix common issues, **What problems is Datto RMM solving and how is that benefiting you?** It is easier to connec with users and resolve their issues if they are off-site or remote. This saves on time and travel to work on user issues outside of the scope of patch management. ### 45. Handy collection of tools for many different supporting roles. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Datto RMM?** The quick jobs/jobs are a great feature which takes a lot of headache out of scripting tasks. The store also has a large amount of handy ready to go scripts which have saved me lots of time over the past few years. The ability to change the appearance to your taste is also great for productivity and the ease of generating reports is also a worthwhile feature. When using this for remoting into user machines you have three different options so you can work based on your preference, when supporting Mac's splashtop seems to run the best of the three, but be prepared to have to update their permissions first. **What do you dislike about Datto RMM?** The new UI doesn't allow you to generate a list when searching which is quite annoying as we support quite a lot of users and having the search show within a table is very useful to finding specific people when they're unaware of their device name etc. **What problems is Datto RMM solving and how is that benefiting you?** Generating asset lists for individual companies - we need to do that fairly regularly and being able to see at a glance which devices are bitlockered, nearing capacity etc is very handy. Installing apps across companies is also simpler thanks to the job/quick job function, as well as automated alerts to generate tickets for us to check manually. ### 46. RMM software with all the capabilities you'd ever need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2024 **What do you like best about Datto RMM?** We were looking for alternative RMM's and demo'd many, settling on DattoRMM. DattoRMM has all the features and more from our previous platform. Implementation was made easy thanks to the support team. This is our daily tool, my entire team has become well versed in DattoRMM. The many integrations allows us expand upon its core capabilities and make RMM easier to use, easier to manage, and scalable. **What do you dislike about Datto RMM?** The organization groups can't be nested easily, making it difficult to work off an organization and understand the context of related groups. Site Groups need an overhaul. **What problems is Datto RMM solving and how is that benefiting you?** DattoRMM is how the Help Desk is able to instantly connect to our customer's machines. The speed of connection through web remote is unparalleled. Additionally patch management and policies allow us to manage the entire fleet of customers workstations and servers a breeze. ### 47. Datto RMM made it easier! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Datto RMM?** I've been using Datto RMM since 2019 with over 1500 devices. What i like most as an admin working daily on Datto are the patch management, scripting capabilities and the component store, which allows to automate and secure our beloved clients in an easier way than before. From the beginning, during migrating and daily use, the customer support team was a key part of our implementation. **What do you dislike about Datto RMM?** My only downside with Datto is some inconsistencies that the New UI has. At times, it is necessary for me and the team i work on to switch to the Old UI in order to find some features **What problems is Datto RMM solving and how is that benefiting you?** Datto allows us manage our internal business and the MSP clients we work for. It's beneficial to us because it's a feature-rich solution that enables us to provide great added value to our customers. ### 48. A breath of fresh air **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Datto RMM?** I love the simplicity of managing devices through the RMM web portal. Filters and scripts are very easy to create. Large amount of information is quickly accessible about machines or esxi servers. I like the tools on the right hand side of the Web Connect. Also our Kaseya rep rocks and is very responsive for any issues. Use it every day and love it. **What do you dislike about Datto RMM?** We came from ConnectWise Automate and ScreenConnect. I do not think there will be a day I miss Auotmate over RMM but screen connect will be missed, however the web connect and splashtop integration both work very well. Mainly just liked the backstage enviornment but this can be accomplished with the Agent Browser **What problems is Datto RMM solving and how is that benefiting you?** Datto RMM allows us as an MSP to be very quick and responsive for customer support. It allows for us to connect to devices and obtain technical info about an asset very quickly and better serve our clients. Filtering and scripts are a breeze compared to Automate. ### 49. Game changer for my small MSP **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2024 **What do you like best about Datto RMM?** The Datto RMM system is intuative and frankly, pretty slick. It allows me to control a wide array of devices and it's obvious that they really put a lot of thought into it. My Datto representative (Jose) is the best! It's easy to deploy and they have a lot of resources and their helpdesk goes above and beyond. **What do you dislike about Datto RMM?** We used to be able to buy RMM one at a time after the initial purchase but now it must be purchased in blocks of 10 minimum. **What problems is Datto RMM solving and how is that benefiting you?** Eliminating truck rolls, being able to create my own components for specific purposes. ### 50. A great experience that makes other MSPs unable to compete. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Datto RMM?** Datto RMM allows for seamless management and control of user devices and provides a centralized means of remote monitoring that greatly assists in getting the job done. The tool also allows for other Datto tools to be integrated into its platform e.g. ITGlue. It is also easy to implement with just a single installation of the datto agent instantly connects that device to the platform. It allows houses a very reliable customer support staff that helps you with issues you may be experiencing. Finally, my work is centered around remote monitoring and support so Datto RMM allows me to use its platform daily with little to no downtime. **What do you dislike about Datto RMM?** It doesn't allow single sessions to connect only once to a client's system to assist. **What problems is Datto RMM solving and how is that benefiting you?** Reduces downtime of systems by allowing efficient and easy access to endpoints to quickly resolve issues. ## Datto RMM Discussions - [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) - 2 comments - [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) - 2 comments - [View Datto RMM pricing details and edition comparison](https://www.g2.com/products/datto-rmm/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+01%3A37%3A43+-0500&secure%5Bsession_id%5D=17ad1345-6d62-45d4-9aa0-f164e56c592f&secure%5Btoken%5D=c369fec8c27e7e6167dab54088faf1b1ddb7b57982af574e57d92b3765110ae0&format=llm_user) ## Datto RMM Integrations - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) - [Amazon API Gateway](https://www.g2.com/products/amazon-api-gateway/reviews) - [Autotask](https://www.g2.com/products/autotask/reviews) - [Bitdefender GravityZone XDR](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews) - [BullPhish ID](https://www.g2.com/products/bullphish-id/reviews) - [Compliance Manager GRC](https://www.g2.com/products/compliance-manager-grc/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [Datto AV](https://www.g2.com/products/datto-av/reviews) - [Datto Endpoint Backup](https://www.g2.com/products/datto-endpoint-backup/reviews) - [Datto Endpoint Detection and Response (EDR)](https://www.g2.com/products/datto-endpoint-detection-and-response-edr/reviews) - [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) - [Hudu](https://www.g2.com/products/hudu/reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews) - [IT Glue](https://www.g2.com/products/it-glue/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kaseya BMS](https://www.g2.com/products/kaseya-bms/reviews) - [Kaseya Managed SOC](https://www.g2.com/products/kaseya-managed-soc/reviews) - [ManageEngine M365 Manager Plus](https://www.g2.com/products/manageengine-m365-manager-plus/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [RocketCyber](https://www.g2.com/products/rocketcyber/reviews) - [ScalePad Lifecycle Insights](https://www.g2.com/products/scalepad-lifecycle-insights/reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - [Xurrent ITSM](https://www.g2.com/products/xurrent-itsm/reviews) ## Datto RMM Features **** - Alerts/Notifications - Patch Prioritization - Status Tracking - Audit Management - Network Wide Management - Remote Access/Control - Remote Monitoring & Management - Vulnerability Scanning - Activity Tracking - Policy Management - Remote Update/Installation - IT Asset Tracking - Approval Process Control - Automatic Patch Deployment - Access Controls/Permissions - Customization - Dashboard - Patch Testing - Support Ticket Management - Automatic Scans - Active Directory Integration - Compliance Management - Application Management - API - Risk Assessment - Scheduling - Reporting & Statistics - Maintenance Scheduling - Generative AI - Real-Time Updates - Usage Tracking/Analytics - AI Copilot - Patch Management - Third-Party Integrations - Server Monitoring - Real-Time Reporting - Event Logs - Service Level Agreement (SLA) Management **** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance - User Management - Task Management - Issue Management - Mobile Device Management **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Generative AI** - AI Text Summarization **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking - Deployment Management - Policy Management - Configuration Management - IT Incident Management - Remediation Management - Support Ticket Management - Compliance Management - Activity Tracking - Help Desk Management - Inventory Management - Contract/License Management - Vendor Management - Network Monitoring - Server Monitoring **Maintenance** - Remote Reboot - Remote Printing **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Security Management** - Incident Reports - Security Validation - Compliance **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing - Service Level Agreement (SLA) Management **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform - Video Support **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Active Directory Integration **** - Audit Trail - Build Automation - Alerts/Notifications - Scheduling - Maintenance Scheduling - Generative AI - Dashboard - Endpoint Protection - API - Real-Time Reporting - Billing & Invoicing - Anti Virus - Security Tools - Performance Metrics - Event Logs - Self Service Portal - Real-Time Analytics - Backup and Recovery - CRM - Real-Time Updates - AI Copilot - Customizable Reports - Usage Tracking/Analytics - Task Scheduling - Automatic Backup - Device Auto Discovery - Vulnerability Scanning - For MSPs - Customizable Branding - Real-time Alerts - Activity Dashboard - Real-Time Data - Access Controls/Permissions - Reporting/Analytics - Network Security - Uptime Reporting **Performance** - Reporting **** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics ## Top Datto RMM Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,934 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 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