--- title: Datto RMM Reviews meta\_title: 'Datto RMM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 795 reviews by the users' company size, role or industry to find out how Datto RMM works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 795 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Datto RMM Reviews & Product Details Visit Website Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers. * * * Product Website Datto RMM Seller [Kaseya](https://www.g2.com/sellers/kaseya) Discussions [Datto RMM Community](https://www.g2.com/products/datto-rmm/discuss) Solution Type All-in-One Overview by George Rouse (Global SEO lead and Senior Digital Marketing Manager for Datto Inc) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/datto-rmm/pricing) Kaseya Solutions (1) See how Kaseya products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Kaseya 365 Endpoint SolutionBy Kaseya ](/sellers/kaseya/solutions/kaseya-365-endpoint) Show More ## Datto RMM Integrations (24) What do users say about integrations? Verified by Datto RMM [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Acronis Cyber Protect ](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon API Gateway ](https://www.g2.com/products/amazon-api-gateway/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Autotask ](https://www.g2.com/products/autotask/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bitdefender GravityZone XDR ](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BullPhish ID ](https://www.g2.com/products/bullphish-id/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Compliance Manager GRC ](https://www.g2.com/products/compliance-manager-grc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ConnectWise PSA ](https://www.g2.com/products/connectwise-psa/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Datto AV ](https://www.g2.com/products/datto-av/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Datto Endpoint Backup ](https://www.g2.com/products/datto-endpoint-backup/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Datto Endpoint Detection and Response (EDR) ](https://www.g2.com/products/datto-endpoint-detection-and-response-edr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Datto SIRIS ](https://www.g2.com/products/kaseya-datto-siris/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Hudu ](https://www.g2.com/products/hudu/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Huntress Managed EDR ](https://www.g2.com/products/huntress-managed-edr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Huntress Managed ITDR ](https://www.g2.com/products/huntress-managed-itdr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IT Glue ](https://www.g2.com/products/it-glue/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kaseya BMS ](https://www.g2.com/products/kaseya-bms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kaseya Managed SOC ](https://www.g2.com/products/kaseya-managed-soc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ManageEngine M365 Manager Plus ](https://www.g2.com/products/manageengine-m365-manager-plus/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RocketCyber ](https://www.g2.com/products/rocketcyber/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ScalePad Lifecycle Insights ](https://www.g2.com/products/scalepad-lifecycle-insights/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sophos Endpoint ](https://www.g2.com/products/sophos-endpoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Xurrent ITSM ](https://www.g2.com/products/xurrent-itsm/reviews) Show More FF Frank F. owner Small-Business (50 or fewer emp.) 9/4/2025 "Datto, Complete RMM, AV/EDR and Disaster Recovery" 4/5 What do you like best about Datto RMM? For the most part, the Datto RMM goes through 1 login, and is well integrated. There was sufficient guidance and free training available to enroll all my clients into the RMM, AV, EDR and cloud backup packages. It worked! Unlike another RMM I tried previously. RMM isn't worth anything if you can't get the component working for you. The Datto RMM environment works. Review collected by and hosted on G2.com. What do you dislike about Datto RMM? There is a split in the cloud backup with the V1 and V2 versions. The V1 version is integrated into the Datto login. But the V2 cloud backup requires a separate sign in to view status and manage operations. It is not integrated. Also, recovery from cloud backup can be problematic. I had to do a bare metal restore of 500GB to a new replacement computer, and it took all of 4 days to download the recovery. The result would not boot, but I provided Datto/Kaseya support with screenshots and all information, and they were online with me immediately, and we succeeded in recovering the old computer to a new replacement. Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? 1. I have the ability to log in to my client environments and help them directly without going onsite. 2. I have the ability to offer a cloud backup at a cost that my clients are happy with. 3. I can offer and have performed AV / EDR prevention, intervention, and cleanup. I can isolate a client computer and still log in to it to eradicate the issue. 4. I can offer my clients all of the above at a price they don't balk at. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 5/14/2026 "Great ComStore and Policy Updates, but Endpoint Jobs Can Run Long" 3.5/5 What do you like best about Datto RMM? The ComStore and the automated software updates through policies. Review collected by and hosted on G2.com. What do you dislike about Datto RMM? Sometimes jobs take long to run on endpoints Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? Remote monitoring and management with ease of app deployment Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") EA Verified User in Accounting Mid-Market (51-1000 emp.) 11/14/2025 "Effortless Device Management and Automation with Datto RMM" 4/5 What do you like best about Datto RMM? I’ve been using Datto RMM for a while now, and overall it’s a solid tool for managing and monitoring devices across different clients. Since it’s cloud-based, setup is pretty easy and there’s no server to maintain, which is a big plus. The agent runs smoothly in the background and doesn’t seem to bog anything down. One of the biggest benefits is the automation. Being able to run scripts, push updates, or schedule maintenance across a bunch of machines saves a ton of time. Patch management is also one of Datto RMM’s stronger areas — it usually handles Windows updates reliably and gives a good breakdown of what’s installed, what failed, and what still needs attention. The monitoring and alerting features work well, too. There are plenty of templates to track things like system resources, services, and hardware issues, and alerts can be customized so you’re not flooded with noise. That said, the platform isn’t perfect. The interface can feel cluttered at times, especially if you’re new to it. Some things take more digging than they should. Reporting is okay, but not super flexible when you want to customize or format things in a specific way. And like any cloud system, sometimes there’s a slight delay before changes or updates show up. Overall, Datto RMM does what it’s meant to do: it helps keep systems patched, monitored, and secure without constant hands-on work. If you’re managing multiple clients or locations, it definitely makes life easier once you get comfortable with it. Review collected by and hosted on G2.com. What do you dislike about Datto RMM? There is absolutely nothing wrong with this; it's simply the best. Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? it is affordable Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JL Jovany L. Systems and Infrastructure Engineer Mid-Market (51-1000 emp.) 6/26/2025 "Datto is a basic tool for monitoring" 4/5 What do you like best about Datto RMM? Shared mailbox conversations are great as you can convert a user's mailbox to a shared mailbox to retain data. Also, the M365 widgets are so helpful. Review collected by and hosted on G2.com. What do you dislike about Datto RMM? To continue growing their list of devices that can be monitored with the tool Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? Monitoring Devices Review collected by and hosted on G2.com. Show More 4/1/2026 Validated ReviewerIncentivizedSource: Thank You page ![Tyler A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler A.") TA Tyler A. Mid-Market (51-1000 emp.) 4/29/2026 "All the Backend Features You Need in Agent Browser" 5/5 What do you like best about Datto RMM? All of the backend features within Agent browser Review collected by and hosted on G2.com. What do you dislike about Datto RMM? Cannot drag and drop files into the remote seasion Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? Allowing the teams to easily access our client workstations Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Kieran P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kieran P.") KP Kieran P. Technical Manager Small-Business (50 or fewer emp.) 3/5/2026 "Efficient Endpoint Management at Scale with Datto RMM" 3.5/5 What do you like best about Datto RMM? Datto RMM allowed us to manage, maintain and control 1000+ endpoints efficiently, autonomously and at scale. Giving us control over our estate and our customer estate, building consistency. Review collected by and hosted on G2.com. What do you dislike about Datto RMM? Unfortunately, the support often lets Datto down, since the merge with Kaseya, support has lacked. Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? Managing a vast number of devices at scale. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![sam s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sam s.") SS sam s. Small-Business (50 or fewer emp.) 4/30/2026 "Efficient Script Delivery, but Categories Are Confusing" 3.5/5 What do you like best about Datto RMM? The efficiency of delivering scripts and pre-programmed scripts. Review collected by and hosted on G2.com. What do you dislike about Datto RMM? It’s confusing to use, and there aren’t enough categories to choose from. Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? Patching and remediation Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Small-Business (50 or fewer emp.) 6/16/2026 "Solid Endpoint & Patch Management, but Missing CVE Reporting" 3.5/5 What do you like best about Datto RMM? Central area to managed endpoint tasks and jobs, along with patch management for app and OS Review collected by and hosted on G2.com. What do you dislike about Datto RMM? Shame there is no CVE reporting in it unlike Ninja Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? Pushing out fixes across all devices and inventory reporting and more Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Roderick B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roderick B.") RB Roderick B. Mid-Market (51-1000 emp.) 4/27/2026 "Remote User Support Made Easy" 4.5/5 What do you like best about Datto RMM? Remotely supporting my users. And the installation process Review collected by and hosted on G2.com. What do you dislike about Datto RMM? Nothing yet, the installation can sometimes be a little long winded Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? Adding install packages Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite LS Leo S. Technical Lead Information Technology and Services Mid-Market (51-1000 emp.) 11/25/2025 "Effortless Device Monitoring and Remote Management" 5/5 What do you like best about Datto RMM? I like using it for device monitoring, remote access and patching management. It's easy to deploy on the device. Review collected by and hosted on G2.com. What do you dislike about Datto RMM? If Datto RMM can manage the Azure and M365, it will be perfect. Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? We heavily use Datto RMM for device and alerts manangement, remote access to devices and windows patching management. It made us easy to manange customers' devices. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Datto RMM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Datto RMM ](https://www.g2.com/products/datto-rmm/discussions/new) GU Guest User • Last activity about 4 years ago What is datto RMM used for? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-datto-rmm-used-for) GU Guest User • Last activity over 1 year ago What can RMM see? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-can-rmm-see) [ View all Discussions ](https://www.g2.com/products/datto-rmm/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 12% [ View More Pricing Information ](https://www.g2.com/products/datto-rmm/pricing) Datto RMM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ec0c38c7a0b645a17bfff00d56e51583/ninjaone.png "Product Avatar Image") NinjaOne 4.7/5(5,025) [ Compare Now ](https://www.g2.com/compare/datto-rmm-vs-ninjaone) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7550bcff45895b9a0bd1ebb5c48260a6/atera.png "Product Avatar Image") Atera 4.6/5(1,245) [ Compare Now ](https://www.g2.com/compare/atera-vs-datto-rmm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_13aba37ae908d9cf29a2452925257ccc/microsoft-intune-enterprise-application-management.jpeg "Product Avatar Image") Microsoft Intune Enterprise... 4.5/5(269) [ Compare Now ](https://www.g2.com/compare/datto-rmm-vs-microsoft-intune-enterprise-application-management) ##### ##### Datto RMM Features Inventory Management - Remote Monitoring & Management (RMM) Device Management Monitoring and Management Remote Monitoring Asset Tracking Application Deployment Service Management Remote Access Administration Screen Sharing File Sharing Session Recording [ View More Features ](https://www.g2.com/products/datto-rmm/features) ## Top-Rated Alternatives [ ![NinjaOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NinjaOne") NinjaOne 4.7/5(5,025) ](https://www.g2.com/products/ninjaone/reviews) [ ![TeamViewer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![Atera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atera") Atera 4.6/5(1,245) ](https://www.g2.com/products/atera/reviews) [ View All Alternatives ](https://www.g2.com/products/datto-rmm/competitors/alternatives) ##### Categories on G2 [Remote Support](https://www.g2.com/categories/remote-support)[Endpoint Management](https://www.g2.com/categories/endpoint-management)[Patch Management](https://www.g2.com/categories/patch-management) [Remote Support](https://www.g2.com/categories/remote-support)[Endpoint Management](https://www.g2.com/categories/endpoint-management)[Patch Management](https://www.g2.com/categories/patch-management)[Remote Monitoring & Management (RMM)](https://www.g2.com/categories/remote-monitoring-management-rmm) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the highest rated Adobe consulting services for executing marketing automation implementations with strategic guidance?](https://www.g2.com/discussions/what-are-the-highest-rated-adobe-consulting-services-for-executing-marketing-automation-implementations-with-strategic-guidance)[Best text-to-image tools for rapid blog post thumbnail creation](https://www.g2.com/discussions/best-text-to-image-tools-for-rapid-blog-post-thumbnail-creation)[What are the best Google Workspace utilities for IT teams centralizing admin tasks beyond native console capabilities?](https://www.g2.com/discussions/what-are-the-best-google-workspace-utilities-for-it-teams-centralizing-admin-tasks-beyond-native-console-capabilities) [Award Force vs Submittable: which awards management platform has better real-time reporting on nomination status and event logistics?](https://www.g2.com/discussions/award-force-vs-submittable-which-awards-management-platform-has-better-real-time-reporting-on-nomination-status-and-event-logistics)[Top customer journey mapping solutions for CX professionals](https://www.g2.com/discussions/what-are-the-top-customer-journey-mapping-solutions-for-cx-professionals)[Pros and Cons Details](https://www.g2.com/products/datto-rmm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)