What I like best is how Dalia acts as a 'safety net' for our career site. It captures the 90%+ of visitors who usually leave without applying by using simple, low-friction forms. The automated SMS and email follow-ups keep those candidates engaged with zero manual effort from our team, significantly lowering our cost-per-hire. Review collected by and hosted on G2.com.
What I dislike is that the platform is strictly a top-of-funnel tool. While it’s excellent at capturing leads, it doesn't help with the actual interviewing or screening process once a candidate is in the system. Additionally, because it relies heavily on automated SMS and email, there is a small risk of 'candidate fatigue' if the messaging isn't carefully calibrated to stay personal rather than feeling like spam. Review collected by and hosted on G2.com.