[ CYF Qua... Reviews ](https://www.g2.com/products/cyf-quality/reviews) [ CYF Qua... Reviews ](https://www.g2.com/products/cyf-quality/reviews) # CYF Quality Pricing Overview [Editedit](https://my.g2.com/cyf-quality/pricings) Free Trial ## CYF Quality Pricing Key Insights Last updated on Apr 09, 2026 * * * CYF Quality offers **4 pricing editions** , starting at **$0**. CYF Quality pricing tiers are designed to support different usage levels and team sizes. CYF Quality also offers a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the CYF Quality pricing table below to figure out the best fit for your needs. * * * CYF Free — $0 CYF Lite — $0 / Per Month CYF Pro — $0 / Per Month CYF Premium — Contact Us Rated 4.7 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. CYF Free Free - Limited reports - 90 days evaluation data history - Up to 100 monthly evaluations Show More CYF Lite Free Trial Per Month - Unlimited reports - 5 years evaluation data history - Unlimited monthly evaluations - Attach files to the evaluations - Electronic feedback by e-mail - Auditing - Calibration Show More CYF Pro Free Trial Per Month - Unlimited reports - 5 years evaluation data history - Unlimited monthly evaluations - Attach files to the evaluations - Electronic feedback with pop-up - Auditing - Calibration - Behavioral evaluation - Secret view of the agents' screen (See the screen of your agents in real time). Show More CYF Premium Contact Us - Unlimited reports - 5 years evaluation data history - Unlimited monthly evaluations - Attach files to the evaluations - Electronic feedback with pop-up - Auditing - Calibration - Secret view of the agents' screen (See the screen of your agents in real time). - Screen and/or voice recording of contacts (Check the chat or the phone calls with the CYF screen recording). - Full-time recording of the agents' screen (Record long periods of work for certain agents in your operation with full-time screen recording). Show More Prices for Latin America, Asia and Africa regions. Pricing information for CYF Quality is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase CYF Quality must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Top-Rated Alternatives [ ![Playvox Quality Management](https://images.g2crowd.com/uploads/product/hd_favicon/d08404ba5e0eade02c99546c6bec9920/playvox-quality-management.svg "Playvox Quality Management") Playvox Quality Management 4.8/5(1,163) ](https://www.g2.com/products/playvox-quality-management/reviews) [ ![ScorebuddyCX](https://images.g2crowd.com/uploads/product/hd_favicon/6b3d7cf0322060b34c3486569059e427/scorebuddycx.svg "ScorebuddyCX") ScorebuddyCX 4.5/5(835) ](https://www.g2.com/products/scorebuddycx/reviews) [ ![evaluagent](https://images.g2crowd.com/uploads/product/hd_favicon/55ffc01a1c8d164e73c990de5a47815d/evaluagent%282%29.svg "evaluagent") evaluagent 4.5/5(447) ](https://www.g2.com/products/evaluagent/reviews) [ View All Alternatives ](https://www.g2.com/products/cyf-quality/competitors/alternatives) ## CYF Quality Alternatives Pricing The following is a quick overview of editions offered by other [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance) | Product | Price | Features | | --- | --- | --- | | ![ScorebuddyCX](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7f494745c459e43bff60695e304f57d0/scorebuddycx.png)[ScorebuddyCX](https://www.g2.com/products/scorebuddycx/reviews) Foundation | Free Trial0 seat Per Month | Complete QA solution with comprehensive dashboards, workflows, calibration module and advanced reporting Customizable Scorecards AI Assistance QA Workflows Calibration Module Agent Dashboards Advanced Reports Suite Root Cause Analysis Compliance Reporting Peer to Peer Scoring Standard integrations Silver Onboarding | | ![evaluagent](https://images.g2crowd.com/uploads/product/image/small_square/small_square_25fb15338209004156581bd3625df4ec/evaluagent.png)[evaluagent](https://www.g2.com/products/evaluagent/reviews) AutoQM & Improvement | Starting at $35.001 Per user Per Month | Increase coverage and drive performance improvement Voice transcription & multi-language support Build custom scorecards Automated QA scoring on 100% of conversations Coaching workflows & performance dashboards evaluagent Context Engine™ SSO, MFA & role-based access control Dedicated CSM & onboarding | | ![NICE CXone](https://images.g2crowd.com/uploads/product/image/small_square/small_square_927f66d37532def5fb7c634b71671819/nice-cxone.jpg)[NICE CXone](https://www.g2.com/products/nice-cxone/reviews) CXone Omnichannel Suite | Starting at $110.001 Agent Per Month | Includes both Digital and Voice Agent plus Omnichannel blended routing for digital and voice​ Universal queue with concurrent interaction handling​ Voice and digital capture, storage, search and playback​ Dedicated agent and supervisor workspace​ Voice and digital prebuilt data visualization dashboards and reports​ | Various alternatives pricing & plans Free Trial Pricing information for the above various CYF Quality alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. 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