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# Agile CRM vs CRM.io Comparison - What are their main differences?

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Agile CRMCRM.io[+ Add Product](#)

Reviews

**Agile CRM** [

4/5(368)

](https://www.g2.com/products/agile-crm/reviews#reviews)

**CRM.io** [

4.7/5(12)

](https://www.g2.com/products/crm-io/reviews#reviews)

Pricing

**Agile CRM**
Free Trial

**$0** per month · Free

**CRM.io**
Free Trial

**Starting at $49.00** 1 User Per Month · Basic

**Pricing Insights**
from reviews

Time to Implement

**Agile CRM**
1 month

Based on 111 responses

**CRM.io**
Not enough reviews yet

Return on Investment

**Agile CRM**
8 months

Based on 91 responses

**CRM.io**
Not enough reviews yet

Perceived Cost

**Agile CRM**
$$$$$

**CRM.io**
Not enough reviews yet

Average Discount

**Agile CRM**
7%

**CRM.io**
Not enough reviews yet

 ![Agile CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1520576931/agile-crm.svg "Agile CRM")

 ![CRM.io](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a273a0fb70c96484716c70a3401878da/crm-io.jpg "CRM.io")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

 ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call

Who do you want to talk with?

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent

 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**Agile CRM**
[
Ease of Use (4)
](https://www.g2.com/products/agile-crm/reviews?filters%5Bsentiment_snippet%5D=1130530&qs=pros-and-cons#reviews)[
Effective (4)
](https://www.g2.com/products/agile-crm/reviews?filters%5Bsentiment_snippet%5D=2014468&qs=pros-and-cons#reviews)[
Not Intuitive (4)
](https://www.g2.com/products/agile-crm/reviews?filters%5Bsentiment_snippet%5D=2395125&qs=pros-and-cons#reviews)[
Poor Customer Support (4)
](https://www.g2.com/products/agile-crm/reviews?filters%5Bsentiment_snippet%5D=1130801&qs=pros-and-cons#reviews)

**CRM.io**
Not enough data

Integrations

**Agile CRM**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4aada3525836409d6774553468d34c18/wordpress-com.jpg "Product Avatar Image")

WordPress.com

](https://www.g2.com/products/wordpress-com/reviews)[
View all
](https://www.g2.com/products/agile-crm/integrations)

**CRM.io**
Not enough data

Screenshots

**Agile CRM**
 ![Agile CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/57571/expirable-direct-uploads_2Fb347c465-a2a0-4c12-a545-03af272e6778_2Fsales-dashboard.png)

**CRM.io**
 ![CRM.io screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/176421/contacts.jpg)

Ratings

Meets Requirements

**Agile CRM**

8.1

8.1323

**CRM.io**

9.6

9.68

Ease of Use

**Agile CRM**

8.1

8.1323

**CRM.io**

9.4

9.48

Ease of Setup

**Agile CRM**

7.8

7.8178

**CRM.io**
Not enough data

Ease of Admin

**Agile CRM**

8.2

8.2166

**CRM.io**
Not enough data

Quality of Support

**Agile CRM**

7.9

7.9316

**CRM.io**

8.6

8.67

Has the product been a good partner in doing business?

**Agile CRM**

8.0

8.0165

**CRM.io**
Not enough data

Product Direction (% positive)

**Agile CRM**

7.7

7.7319

**CRM.io**

8.5

8.58

Features

CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);)

7.4

49

8.6

7

Sales Force Automation

Task / Activity Management

7.8

38

|

Verified

9.0(won by 1.2)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Desktop Integration

7.2

29

|

Verified

8.3(won by 1.1)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Customer Contract Management

7.5

30

|

Verified

8.3(won by 0.8)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Contact & Account Management

8.2(won by default)

40

|

Verified

Not enough data

Partner Relationship Mgmt. (PRM)

7.5(won by default)

29

Not enough data

Opportunity & Pipeline Mgmt.

7.7(won by default)

38

|

Verified

Not enough data

Territory & Quota Management

7.2(won by default)

30

|

Verified

Not enough data

Product & Price List Management

7.4(won by default)

29

|

Verified

Not enough data

Quote & Order Management

7.0(won by default)

27

|

Verified

Not enough data

Contract/License Management

Not enough data

Not enough data

Marketing Automation

Email Marketing

7.4(won by default)

37

|

Verified

Not enough data

Campaign Management

7.7(won by default)

33

|

Verified

Not enough data

Lead Management

7.2(won by default)

36

|

Verified

Not enough data

Marketing ROI Analytics

6.7(won by default)

32

|

Verified

Not enough data

Email Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Deal Management

Not enough data

Not enough data

Customer Support

Case Management

7.0

34

|

Verified

8.3(won by 1.3)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Knowledge Base

6.5

33

|

Verified

8.0(won by 1.5)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Customer Support Portal

6.6(won by default)

33

|

Verified

Not enough data

Call Center Features

6.4(won by default)

32

|

Verified

Not enough data

Support Analytics

6.9(won by default)

30

|

Verified

Not enough data

Workflow Management

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Channel Management

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Field Sales Management

Not enough data

Not enough data

Reporting & Analytics

Reporting

6.9

31

|

Verified

9.2(won by 2.3)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Dashboards

7.1

34

|

Verified

8.7(won by 1.6)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Forecasting

6.8

28

|

Verified

9.0(won by 2.2)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Mobile & Social

Social Collaboration Features

7.9(won by default)

27

|

Verified

Not enough data

Social Network Integration

8.5(won by default)

25

|

Verified

Not enough data

Mobile User Support

7.9(won by default)

25

|

Verified

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customer Support

Not enough data

Not enough data

Multi-Channel Social Integration

Not enough data

Not enough data

Platform

Customization

7.3(won by default)

14

|

Verified

Not enough data

Workflow Capability

7.6(won by default)

16

|

Verified

Not enough data

User, Role, and Access Management

7.6(won by default)

13

|

Verified

Not enough data

Internationalization

8.1(won by default)

7

|

Verified

Not enough data

Sandbox / Test Environments

8.1(won by default)

9

|

Verified

Not enough data

Document & Content Mgmt.

7.8(won by default)

10

|

Verified

Not enough data

Performance and Reliability

6.9(won by default)

18

|

Verified

Not enough data

Output Document Generation

8.1(won by default)

9

|

Verified

Not enough data

Mobile Access

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Integration

Data Import & Export Tools

7.8(won by default)

12

|

Verified

Not enough data

Integration APIs

7.1(won by default)

12

|

Verified

Not enough data

Breadth of Partner Applications

7.5(won by default)

12

|

Verified

Not enough data

Third-Party Integration

Not enough data

Not enough data

Internal Chat Integration

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Prospecting Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Proposal Generation

Not enough data

Not enough data

Agentic AI - CRM

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Calendar/Reminder System

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Batch Processing

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Pipeline Reports

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Calendar Sync

Not enough data

Not enough data

For Startups

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

For iPad Devices

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

For Mac Devices

Not enough data

Not enough data

Landing Pages/Web Forms

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Web-based Deployment

Not enough data

Not enough data

Softphone

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Email Sequences

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Lead Assignment

Not enough data

Not enough data

For Small Businesses

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Business Card/Badge Scanning

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customer Social Profiles

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Brand Tracking

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Marketing Automation[Hide 106 FeaturesShow 106 Features](javascript:void(0);)

7.9

25

Not enough data

Email Marketing

Building and Personalizing Emails

7.4(won by default)

21

|

Verified

Not enough data

Sending Outbound Emails

7.1(won by default)

21

|

Verified

Not enough data

Manage Email Deliverability

6.7(won by default)

21

|

Verified

Not enough data

Automated Email Responses

7.5(won by default)

21

|

Verified

Not enough data

Online Marketing

Landing Pages and Forms

7.5(won by default)

21

|

Verified

Not enough data

Dynamic Content

8.0(won by default)

19

|

Verified

Not enough data

A/B Testing

7.8(won by default)

17

|

Verified

Not enough data

Mobile Optimized

7.5(won by default)

18

|

Verified

Not enough data

Search Tracking and Optimization

7.7(won by default)

17

|

Verified

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Multivariate Testing

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Lead Management

Marketing Lead Database

7.9(won by default)

21

|

Verified

Not enough data

Data Quality Management

7.5(won by default)

20

|

Verified

Not enough data

Segmentation

7.2(won by default)

19

|

Verified

Not enough data

Lead Scoring and Grading

7.8(won by default)

20

|

Verified

Not enough data

Lead Nurturing

7.0(won by default)

22

|

Verified

Not enough data

Email Tracking

7.4(won by default)

20

|

Verified

Not enough data

Automated Alerts and Tasks

8.1(won by default)

20

|

Verified

Not enough data

CRM Lead Integration

7.9(won by default)

20

|

Verified

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Social Marketing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

ROI Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Campaign Segmentation

Not enough data

Not enough data

Search Marketing

Not enough data

Not enough data

SMS Marketing

Not enough data

Not enough data

Website Visitor Tracking

Not enough data

Not enough data

Campaign Management

Program Management

7.9(won by default)

21

|

Verified

Not enough data

Event / Webinar Marketing

8.2(won by default)

19

|

Verified

Not enough data

Calendaring

8.3(won by default)

19

|

Verified

Not enough data

Budgeting

8.5(won by default)

18

Not enough data

Campaign Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Social

Social Listening

8.0(won by default)

17

|

Verified

Not enough data

Social Sharing

8.4(won by default)

17

|

Verified

Not enough data

Social Campaigns

8.8(won by default)

17

|

Verified

Not enough data

Social Media Engagement

8.4(won by default)

17

|

Verified

Not enough data

Social Media Advertising

8.0(won by default)

17

|

Verified

Not enough data

Drip Campaigns

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Reporting & Analytics

Basic Reporting

8.6(won by default)

20

|

Verified

Not enough data

Web Analytics

8.9(won by default)

19

|

Verified

Not enough data

ROI Analytics

7.7(won by default)

18

|

Verified

Not enough data

Revenue Analytics

8.7(won by default)

19

|

Verified

Not enough data

SEO / Keyword Analytics

8.0(won by default)

18

|

Verified

Not enough data

Behavior Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Website Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Sales Analytics

Not enough data

Not enough data

Platform

Customization 

8.0(won by default)

5

|

Verified

Not enough data

Workflow Capability

8.3(won by default)

5

|

Verified

Not enough data

User, Role, and Access Management

8.0(won by default)

5

|

Verified

Not enough data

Internationalization

7.7(won by default)

5

|

Verified

Not enough data

Sandbox / Test Environments

7.3(won by default)

5

|

Verified

Not enough data

Performance and Reliability

8.3(won by default)

5

|

Verified

Not enough data

Output Document Generation

7.7(won by default)

5

|

Verified

Not enough data

Lead Generation

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

List Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Agentic AI - Marketing Automation

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Integration

Data Import & Export Tools

7.7(won by default)

5

|

Verified

Not enough data

Integration APIs

8.3(won by default)

5

|

Verified

Not enough data

Breadth of Partner Applications

7.5(won by default)

6

|

Verified

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

Social Promotion

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Mass Texting

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Campaign Scheduling

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Marketing Calendar

Not enough data

Not enough data

Customizable CTAs

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Help Desk[Hide 74 FeaturesShow 74 Features](javascript:void(0);)

8.5

15

Not enough data

Ticket and Case Management

Ticket Creation User Experience

9.1(won by default)

9

|

Verified

Not enough data

Ticket Response User Experience

9.3(won by default)

9

|

Verified

Not enough data

Workflow

9.1(won by default)

9

|

Verified

Not enough data

Automated Response

9.1(won by default)

9

|

Verified

Not enough data

Service Level Agreement (SLA) Management

8.5(won by default)

9

|

Verified

Not enough data

Attachments/Screencasts

8.7(won by default)

9

|

Verified

Not enough data

Ticket Collaboration

8.1(won by default)

9

|

Verified

Not enough data

Customer/Contact Database

8.7(won by default)

9

|

Verified

Not enough data

Workflow Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Inbox Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Help Desk

Autonomous Task Execution

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Communication Channels

Customer Portal

9.3(won by default)

9

|

Verified

Not enough data

Email to Case

8.3(won by default)

9

|

Verified

Not enough data

Live Chat Support

8.0(won by default)

9

|

Verified

Not enough data

Social Media Integration

7.4(won by default)

9

|

Verified

Not enough data

Voice

7.8(won by default)

9

|

Verified

Not enough data

Video Chat

Not enough data

Not enough data

Platform

Mobile User Support

6.3(won by default)

5

Not enough data

Customization 

7.8(won by default)

6

|

Verified

Not enough data

User, Role, and Access Management

8.0(won by default)

5

|

Verified

Not enough data

Third-Party Integrations

8.0(won by default)

5

|

Verified

Not enough data

Reporting

7.2(won by default)

6

|

Verified

Not enough data

Activity Dashboard

8.9(won by default)

6

|

Verified

Not enough data

Mobile Access

Not enough data

Not enough data

Additional Functionality

Automated Routing

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Voice Recognition

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Task Automation

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Language Detection

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Macros/Templated Responses

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Live Chat[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

8.8

13

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

AI Text-to-Speech

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Communication

Pop-up Chat

9.3(won by default)

7

|

Verified

Not enough data

Notifications

9.0(won by default)

7

|

Verified

Not enough data

Targeted Emails

8.8(won by default)

7

|

Verified

Not enough data

In-App Messaging

8.3(won by default)

6

|

Verified

Not enough data

Co-Browsing

8.7(won by default)

5

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Real-time Consumer-facing Chat

Not enough data

Not enough data

 Internal Use

Customization 

7.8(won by default)

6

|

Verified

Not enough data

Conversation Archiving

8.8(won by default)

7

|

Verified

Not enough data

Lead Development

9.3(won by default)

7

Not enough data

Knowledge Base

8.6(won by default)

7

|

Verified

Not enough data

Team Inbox 

9.0(won by default)

7

|

Verified

Not enough data

Customer Profiles

8.6(won by default)

6

|

Verified

Not enough data

Additional Functionality

Real-Time Analytics

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Canned Responses

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Transfers/Routing

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Offline Form

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

7.2

20

Not enough data

Agentic AI - Email Tracking

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Analytics

Open Rates

7.2(won by default)

18

Not enough data

Link Activity

6.8(won by default)

18

Not enough data

Attachment Activity

7.5(won by default)

17

Not enough data

Customizations

Email Platform Integration

6.8(won by default)

17

Not enough data

Email Scheduling

7.4(won by default)

17

Not enough data

Real-Time Notifications

7.8(won by default)

17

Not enough data

Email Categorization

7.1(won by default)

16

Not enough data

Templates

6.9(won by default)

17

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Contact Management

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Team Management

Not enough data

Not enough data

Click Tracking

Not enough data

Not enough data

Subscription Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Geolocation

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Mailing List Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Pop-Up Builder[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

Not enough data

Not enough data

Design and Customization

Pre-Designed Templates

Not enough data

Not enough data

Pop-Up Types

Not enough data

Not enough data

No-Code Customization

Not enough data

Not enough data

Mobile Optimized

Not enough data

Not enough data

Campaigns

Targeting

Not enough data

Not enough data

Triggered Campaigns

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Integrations

CRM/Email Integrations

Not enough data

Not enough data

WCM Integrations

Not enough data

Not enough data

E-Commerce Integrations

Not enough data

Not enough data

Social Media Integrations

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

Agentic AI - Vulnerability Scanner

Autonomous Task Execution

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Landing Page Builders[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

Not enough data

Not enough data

Page Customization

Drag and Drop

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Advanced Customization

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Page Optimization

A/B Testing

Not enough data

Not enough data

Mobile Responsive

Not enough data

Not enough data

Web Analytics

Not enough data

Not enough data

SEO

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Integrations

E-Commerce Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Domain Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Agentic AI - Landing Page Builders

Cross-system Integration

Not enough data

Not enough data

Additional Functionality

Campaign Segmentation

Not enough data

Not enough data

Form Builder

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Website Publishing Options

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

WYSIWYG Editor

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Responsive Web Design

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Web Forms

Not enough data

Not enough data

Online Form Builder[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

Not enough data

Not enough data

Customization

Custom Fields

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Multi-page Forms

Not enough data

Not enough data

Design

Not enough data

Not enough data

Forms Creation & Design

Not enough data

Not enough data

Additional Functionality

Embedded Forms

Not enough data

Not enough data

Offline Capability

Not enough data

Not enough data

Notifications

Not enough data

Not enough data

Payments

Not enough data

Not enough data

Mobile Forms

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Autofill

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Convert to PDF

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Media Library

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Agile CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1520576931/agile-crm.svg "Agile CRM")](https://www.g2.com/products/agile-crm/reviews)

Agile CRM

Small-Business(50 or fewer emp.)

76.6%

Mid-Market(51-1000 emp.)

15.6%

Enterprise(\> 1000 emp.)

7.8%

[![CRM.io](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a273a0fb70c96484716c70a3401878da/crm-io.jpg "CRM.io")](https://www.g2.com/products/crm-io/reviews)

CRM.io

Small-Business(50 or fewer emp.)

63.6%

Mid-Market(51-1000 emp.)

18.2%

Enterprise(\> 1000 emp.)

18.2%

Small-Business

(50 or fewer emp.)

76.6%

63.6%

Mid-Market

(51-1000 emp.)

15.6%

18.2%

Enterprise

(\> 1000 emp.)

7.8%

18.2%

Reviewers' Industry

[![Agile CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1520576931/agile-crm.svg "Agile CRM")](https://www.g2.com/products/agile-crm/reviews)
Agile CRM

Marketing and Advertising

15.1%

Information Technology and Services

13.4%

Computer Software

7.0%

Financial Services

4.5%

Internet

4.2%

Other

55.9%

[![CRM.io](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a273a0fb70c96484716c70a3401878da/crm-io.jpg "CRM.io")](https://www.g2.com/products/crm-io/reviews)
CRM.io

Information Technology and Services

18.2%

Retail

9.1%

Motion Pictures and Film

9.1%

Media Production

9.1%

Marketing and Advertising

9.1%

Other

45.5%

Alternatives

**Agile CRM Alternatives**

 ![EngageBay](https://images.g2crowd.com/uploads/product/hd_favicon/a0b88ff17ce915a35f07f0800b76fd4c/engagebay.svg "EngageBay")

[
EngageBay
](/products/engagebay/reviews)

 ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign")

[
ActiveCampaign
](/products/activecampaign/reviews)

 ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales")

[
Freshsales
](/products/freshsales/reviews)

 ![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub")

[
HubSpot Marketing Hub
](/products/hubspot-marketing-hub/reviews)

**CRM.io Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Bitrix24](https://images.g2crowd.com/uploads/product/hd_favicon/b341f1fc6e58241db30cd7f55f9a4f31/bitrix24.svg "Bitrix24")

[
Bitrix24
](/products/bitrix24/reviews)

 ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")

[
Pipedrive
](/products/pipedrive/reviews)

## Agile CRM vs CRM.io

- Reviewers felt that CRM.io meets the needs of their business better than Agile CRM.
- When comparing quality of ongoing product support, reviewers felt that CRM.io is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CRM.io over Agile CRM.