Creditsafe Features

Define credit limits per customer or by customer type.

Track the changes made to credit limits and the corresponding reasons.

Adjust credit limits manually or automatically (based on pre-defined threasholds).

Such as CreditSafe, Searches Group, Credit Assist, Experian, Equifax, and Dun & Bradstreet.

Ability to revoke credit limits temporarily or permananetly when the amount due by a customer exceeds a predefined amount.

For third-party collection agencies

Integrate with a third-party accounting system

Set up connections to third-party platforms to improve business processes

Identify incomplete payments and track the rest of the amount due.

Track one to many and many to one relationships between invoices and payments.

Identify invoicing errors such as the wrong amount or due date, and make sure that customers pay the correct amount on time.

Apply payments to the right Accounts Receivables accounts for each customer.

Allow customers to make a partial payment on an invoice and track remaining debt

Workflows to manage and escalate disputed transactions.

Ability to communicate with customers using the best channel (ie SMS, online chat, and social media), message, and timing

Comprehensive view of customer details for collections agents.

Electronically collect payments for goods or services

Identify and flag customers that are more likely to pay late.

Calculate the total amount received during a time period and compare with the estimate.

Use KPIs to monitor the effiency of the collections department.

Ability to scale to any collections volume, at any time

Maximize engagement using live data, behavioral insights, sentiment analysis and payment history

Ability to identify and adjust to updated rules and regulations

Tracking, managing, and initiating the transfer of funds for overdue customer payments

For first-party debt collectors

Customers can use an online portal to submit information and documents required for collections.

Customers have online access to document such as copies of Invoices, proofs of delivery, and contracts.

Contains tools to visalize data sets or workflows

Provides useful pre-defined data connections to important external systems and applications.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Provides multi-factor analysis on proposed routes

Provides a cloud based version of the platform

Analyze potential risks across the organization

Measure and assess the performance of investments

Provides analytics tools that reveal important business metrics and track progress.

Qualitative or quantitative risk methodology to evaluate the risk for an individual account or portfolio, and identify problems

Users can assign scores to suppliers based on the estimated risk of doing business with them.

Utilize artificial intelligence to analyze third party risks.

Review vendor contracts and profiles to ensure compliance with regulation and internal policies.

Manage and enforce internal policies related to vendor risk management and controls.

Provide workflows to mitigate risk and escalate issues proactively.

Track vendor performance using supplier data such as a history of transactions and contracts.

Send alerts and notifications when corrective actions are needed to address supplier risk.

Perform ongoing due diligence activities to auto calculate overall risk for each vendor.

Include reporting templates for activities such as audits and vendor evaluation.

Consolidate data from multiple systems that manage supplier information.

Provide a 360 view of suppliers which can be shared with internal or external users.

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Engages in human-like conversation for task delegation

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Improves performance based on feedback and experience

Receive system updates as soon as any changes are made

Track and manage adherence to policies for any service, product, process, or supplier

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System that automatically dials calls

Accept and process credit card transactions

Manage plans with a set payment schedule that help customers pay outstanding debt

Automatically create schedules based on business needs or employee availability and qualifications

Application programming interface that allows for integration with other systems/databases

Create, design and manage workflows for repetitive tasks

Track and document all activities across devices, networks, and other systems

Manage and handle various international currencies

Process payments via multiple modes directly through the application

Schedules callback times

Use AI to generate content in the form of text, images, videos, etc.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Pre-made examples and templates for emails

Information, data and reports that are being tracked over time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Import and export data to and from software applications

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage, record and track all business exchanges in form of money and its related interactions in the system

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Initiate collection and analysis of known risks

Pre-designed layouts that can be customized to match preferences and requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage contact details and communication with clients

Manage, organize, and store contact information

Send automated reminders and notices to clients on overdue payments

Record the audio of phone conversations for quality assurance purposes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Analyze and gain insights into data in real-time

Report customer payment history and outstanding debts to credit bureaus

Search and filter data across systems to locate required information by entering keywords or certain criteria

Tracking, calculating, and paying commissions and earnings to employees

Searchable database of information about loan borrowers

Create, save, and re-purpose templates for emails, forms, etc.

Alter the layout and content of reports

Observe and track the demand, usage, progress or quality of a system, product, or user

Timed notification for any upcoming task, deadline, appointment, or activity

Active reporting of data and metrics

Establish requirements for testing to reduce risks

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Initiate collection and analysis of known risks

Manage budgeting and financial planning operations to control and eliminate debt

Assess and control risks associated with the credit process of each loan portfolio/account

Define and maintain business rules that determine workflow capabilities and criteria

Develop potential scenarios to identify risks and opportunities

Use AI to generate content in the form of text, images, videos, etc.

Designed for Hedge Funds

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track and manage adherence to policies for any service, product, process, or supplier

View and track pertinent metrics to find patterns and gain insights from data

Manage risk that occurs from systems failure or inadequate processes

Ability to handle large datasets

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Application programming interface that allows for integration with other systems/databases

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Identify and prevent suspicious activity

A record of all activities within the system, including user access, changes made, etc.

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.