Creditsafe Features

Define credit limits per customer or by customer type.

Track the changes made to credit limits and the corresponding reasons.

Adjust credit limits manually or automatically (based on pre-defined threasholds).

Such as CreditSafe, Searches Group, Credit Assist, Experian, Equifax, and Dun & Bradstreet.

Ability to revoke credit limits temporarily or permananetly when the amount due by a customer exceeds a predefined amount.

Identify incomplete payments and track the rest of the amount due.

Track one to many and many to one relationships between invoices and payments.

Identify invoicing errors such as the wrong amount or due date, and make sure that customers pay the correct amount on time.

Apply payments to the right Accounts Receivables accounts for each customer.

Manage late payments by time buckets (30, 60, 90 days).

Workflows to manage and escalate disputed transactions.

Ability to communicate with customers using the best channel (ie SMS, online chat, and social media), message, and timing

Comprehensive view of customer details for collections agents.

Identify and flag customers that are more likely to pay late.

Calculate the total amount received during a time period and compare with the estimate.

Use KPIs to monitor the effiency of the collections department.

Ability to scale to any collections volume, at any time

Maximize engagement using live data, behavioral insights, sentiment analysis and payment history

Ability to identify and adjust to updated rules and regulations

Customers can use an online portal to submit information and documents required for collections.

Customers have online access to document such as copies of Invoices, proofs of delivery, and contracts.

Contains tools to visalize data sets or workflows

Provides useful pre-defined data connections to important external systems and applications.

Has a centralized dashboard for users to interact with

Provides multi-factor analysis on proposed routes

Provides a cloud based version of the platform

Provides analytics tools that reveal important business metrics and track progress.

Users can assign scores to suppliers based on the estimated risk of doing business with them.

Utilize artificial intelligence to analyze third party risks.

Review vendor contracts and profiles to ensure compliance with regulation and internal policies.

Manage and enforce internal policies related to vendor risk management and controls.

Provide workflows to mitigate risk and escalate issues proactively.

Track vendor performance using supplier data such as a history of transactions and contracts.

Send alerts and notifications when corrective actions are needed to address supplier risk.

Perform ongoing due diligence activities to auto calculate overall risk for each vendor.

Include reporting templates for activities such as audits and vendor evaluation.

Consolidate data from multiple systems that manage supplier information.

Provide a 360 view of suppliers which can be shared with internal or external users.

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Engages in human-like conversation for task delegation

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Improves performance based on feedback and experience