I find Cova POS to be extremely user-friendly, which makes it easy to train new team members for everyday store use. The seamless integration of external services is another aspect I appreciate, as it enhances the customer experience by providing a quick and simple setup. The variety of reporting on sales metrics offered by Cova POS is impressive and valuable, as it empowers store managers to become experts in business analytics. Furthermore, the system's compatibility with popular systems used in cannabis retail stores provides a great selection and cost savings, ensuring the best possible customer experience in-store. I value the seamless initial setup process, supported by the readily available Cova team for any questions, ensuring a smooth transition. The fact that Cova POS was able to provide more options to support our long-term business growth was a significant factor in our decision to switch from GlobalTill. Overall, I am highly satisfied with Cova POS and would confidently recommend it to others. Review collected by and hosted on G2.com.
I do wish the loyalty rewards system was better and more defined for use in the stores. I would like to see some of the promotions capability tweaked so that the system would not double dip on promotions. The loyalty program could be defined to be more granular to better assist retailers to pivot and customize the program parameters to better suit their unique business model. For the promotions, it is just a tweak that tells the system to select the best deal if there are two overlapping options. Review collected by and hosted on G2.com.
Hi Calvin,
Thank you for such a detailed and thoughtful review. We’re really glad to hear that Cova has been easy for your team to use, especially when training new staff for everyday store operations. That ease of use is something we care a lot about, because a POS should help teams feel confident quickly and keep the store running smoothly.
It’s also great to hear that our integrations, reporting, and analytics are giving your managers more visibility into the business. Cannabis retail has a lot of moving parts, so having the right tools, partners, and data in one place can make a big difference in both the customer experience and long-term growth.
We also appreciate your honest feedback on loyalty rewards and promotion handling. The ability to customize loyalty programs and manage overlapping promotions in a way that fits each retailer’s business model is very valuable feedback, and we understand why that flexibility matters. Since your review, we have made improvements to both loyalty rewards and promotion handling, and we continue to build on those enhancements to better support the way retailers want to run their stores.
Thank you again for choosing Cova and for recommending us. We’re grateful to support your team as you continue to grow.



