I find Cova POS to be extremely user-friendly, which makes it easy to train new team members for everyday store use. The seamless integration of external services is another aspect I appreciate, as it enhances the customer experience by providing a quick and simple setup. The variety of reporting on sales metrics offered by Cova POS is impressive and valuable, as it empowers store managers to become experts in business analytics. Furthermore, the system's compatibility with popular systems used in cannabis retail stores provides a great selection and cost savings, ensuring the best possible customer experience in-store. I value the seamless initial setup process, supported by the readily available Cova team for any questions, ensuring a smooth transition. The fact that Cova POS was able to provide more options to support our long-term business growth was a significant factor in our decision to switch from GlobalTill. Overall, I am highly satisfied with Cova POS and would confidently recommend it to others. Review collected by and hosted on G2.com.
I do wish the loyalty rewards system was better and more defined for use in the stores. I would like to see some of the promotions capability tweaked so that the system would not double dip on promotions. The loyalty program could be defined to be more granular to better assist retailers to pivot and customize the program parameters to better suit their unique business model. For the promotions, it is just a tweak that tells the system to select the best deal if there are two overlapping options. Review collected by and hosted on G2.com.
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