What I like about Cova POS best is the support helpline and our account managers. They are always able to be reached if anyone on our team needs assistance. A secondary point is, the constant improvements they do on their software.

I really appreciate how Cova POS is suitable for hemp or cannabis businesses, as it seamlessly tracks inventory and maintains Metrc. The personalization of the POS system to fit the unique products my business carries is impressive. I also find the support during onboarding with various features amazing, and the system setup was extremely easy for us.

I like the customer service most so far. We had Square POS before this and their customer service was pretty much non-existent. I really like the checkout screen the most thus far and separating by category. The initial setup of Cova POS was SOOOOOO EASY! Even though the education portion was lengthy, it was understandable. The staff, Dan & Kate-lyn, have been SO helpful in making it effortlessly easy. I normally struggle with installing new software, but they are making it lovely, not scary, and user-friendly. They respond SO quickly, and it is so greatly appreciated.