Counterpoint

3.0
(4)

Counterpoint is a real-time software with graphical point of sale and inventory management that gives you data access and control over your business opeations.

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Counterpoint Reviews

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Showing 4 Counterpoint reviews
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Counterpoint review by Fig J.
Fig J.
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"Counterpoint- Not Easy to Learn but Otherwise Great"

What do you like best?

Once you have learned it, everything is very easy and simple.

What do you dislike?

A couple of everyday actions are made too complicated like giving discounts, returns, and gift cards (assigning or using). My coworkers have always had trouble learning it. Also the closing procedure is not very straightforward or purposeful— we go through the steps without an understanding of what the system is really doing.

What business problems are you solving with the product? What benefits have you realized?

We are able to track all sales and profit of each day, keep track of inventory and our items.

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Counterpoint review by User in Entertainment
User in Entertainment
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"Complex But Useful "

What do you like best?

I like the short cut abilities on a lot of different things - there is not just one way to do something. It is fairly easy to navigate as well. It contains A LOT of information, and with the use of data gateway we are typically able to pull that info fairly easily.

What do you dislike?

There seem to be a lot of bugs, and they pop up randomly each update. We often do not get quick responses from the help team, which can cause delays on our processing time.

Recommendations to others considering the product

Do your research. Look at other options as well. Make sure to get a good help team on your side, as that can make or break the experience.

What business problems are you solving with the product? What benefits have you realized?

We are generating thousands of dollars in royalty reports for our clients fairly easily. We are able to access records, leave notes, and determine where we are at in the processing period.

What Retail Management System solution do you use?

Thanks for letting us know!
Counterpoint review by Cari M.
Cari M.
Validated Reviewer
Verified Current User
Review Source
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"Analyzying Sales, Inventory Management"

What do you like best?

User interface is easy to manipulate from reports to inventory/item lookup.

What do you dislike?

Reports take a while to generate. Especially Merchandise Analysis using older date ranges.

What business problems are you solving with the product? What benefits have you realized?

Inventory control, transfers, management, analyzing sales.

Counterpoint review by User in Broadcast Media
User in Broadcast Media
Validated Reviewer
Review Source
content

"Counterpoint "

What do you like best?

I like that there are certain reports that you can use to get the information that you need. It will verify the date time and codes needed.

What do you dislike?

I don’t like that there is some reports you can’t combine the information. Also when entering into the system there is no quick way to duplicate a line. It does not generate Reports quick enough.

What business problems are you solving with the product? What benefits have you realized?

This is where we enter orders. Report will show is key codes for when commercials run. It shows ratings and audience.

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* We monitor all Counterpoint reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.