Counterpoint Reviews & Product Details

I really loved the inventory and sales tracking, along with the reporting features. Review collected by and hosted on G2.com.

It became difficult to get accurate reporting as our company grew to more than 3 retail locations and two commercial Review collected by and hosted on G2.com.

can change a lot of sections of counterpoint depending on your business Review collected by and hosted on G2.com.

only 30 characters for description and difficult to integrate to website Review collected by and hosted on G2.com.

I like that there are certain reports that you can use to get the information that you need. It will verify the date time and codes needed. Review collected by and hosted on G2.com.

I don’t like that there is some reports you can’t combine the information. Also when entering into the system there is no quick way to duplicate a line. It does not generate Reports quick enough. Review collected by and hosted on G2.com.

Once you have learned it, everything is very easy and simple. Review collected by and hosted on G2.com.

A couple of everyday actions are made too complicated like giving discounts, returns, and gift cards (assigning or using). My coworkers have always had trouble learning it. Also the closing procedure is not very straightforward or purposeful— we go through the steps without an understanding of what the system is really doing. Review collected by and hosted on G2.com.

User interface is easy to manipulate from reports to inventory/item lookup. Review collected by and hosted on G2.com.

Reports take a while to generate. Especially Merchandise Analysis using older date ranges. Review collected by and hosted on G2.com.

I like the short cut abilities on a lot of different things - there is not just one way to do something. It is fairly easy to navigate as well. It contains A LOT of information, and with the use of data gateway we are typically able to pull that info fairly easily. Review collected by and hosted on G2.com.

There seem to be a lot of bugs, and they pop up randomly each update. We often do not get quick responses from the help team, which can cause delays on our processing time. Review collected by and hosted on G2.com.