Cortavo Reviews & Provider Details

Cortavo is a managed IT services provider built for growing small and mid-sized organizations that need a simpler, more reliable way to manage their technology. Acting as a full-service IT department, Cortavo takes care of the essentials—hardware, helpdesk, cybersecurity, cloud, and connectivity—so teams can stay productive without constant IT disruptions. From day one, Cortavo was designed to serve small businesses, but as our clients have grown, so have we. Today, we help organizations that are scaling quickly, adding new locations, or simply outgrowing the limits of internal IT support. Cortavo steps in wherever you're at — launching your first IT function or strengthening an existing one — with the tools and people to keep you moving forward. What you get with Cortavo: Highly skilled help desk team: Support from U.S.-based technicians who know your environment and understand your business needs. Hardware & software included: desktops, laptops, monitors, docking stations, plus licensing for Microsoft 365 or Google Workspace, all bundled on a per-user basis for simplicity and predictability. Always-on security: Modern cybersecurity services designed to protect against evolving threats without slowing you down. Reliable internet and cloud storage: Business-class connectivity and secure cloud backups to keep your operations online. Strategic advice, not just tech support: Cortavo acts as a technology partner, helping you plan for growth, prevent problems, and make the most of your IT investment. Based in Atlanta and serving businesses across the U.S., Cortavo’s approach extends past solving immediate problems — it’s about equipping organizations with the tools and strategies they need to evolve confidently, beyond day-to-day IT management. Cortavo is committed to building a reliable technology foundation for every customer. By providing proactive support and maintaining robust infrastructure, we help organizations minimize downtime, increase productivity, and create the conditions for sustainable, long-term growth. Headquartered in Atlanta, GA, with full-service coverage available across the United States.

Provider Website

Seller

Cortavo

Discussions

Cortavo Community

Languages Supported

English, Spanish

Services Offered

Helpdesk & Endpoint Mgmt, Business Networking, Cloud & On-Prem Support, vCIO & Tech Advisory, Licensing Marketplace

Locations Serviced

United States

Provider Description

Cortavo is the technology management solution built exclusively for small businesses. It includes all the hardware, software and IT support your business needs to take a more hands-off approach to technology so you can focus on growing your business.

Overview by

Team Cortavo

Pricing

Pricing provided by Cortavo.

Productivity

Starting at $105.00

5 Users

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Cortavo Media

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Cory R.

Small-Business (50 or fewer emp.)

12/2/2025

"Streamlined All-in-One IT"

4.5/5

What do you like best about Cortavo?

I like that they take the whole IT mess off my plate and wrap it into one predictable service. One partner, one bill, and a help desk that actually responds quickly. It gives me peace of mind and lets me focus on the business instead of chasing tech issues. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

Current limitations of not being able to provide tablets that are service-connected, so we can’t get everything we need from one place—but they’re still working with us the best they can to find a solution. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

I’d recommend Cortavo if you’re looking to simplify and centralize your IT. They respond quickly to help desk tickets, which keeps our team moving and cuts down on downtime. They also handle all of our company software subscriptions and user management, so we’re not juggling logins, licenses, and renewals ourselves. On top of that, they’re willing to take on new IT projects and deployments as needed, which makes them feel less like a vendor and more like an outsourced IT department that can grow and adapt with your business. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Cortavo is solving the classic small-to-mid-size IT problems: unpredictable costs, downtime, security risk, and vendor chaos. They bundle our hardware, support, cybersecurity, and cloud into a flat monthly per-user fee and actively monitor everything, so issues get fixed before they become outages. For us, the benefit is huge—I have predictable IT spend, far less firefighting, better security, and a single partner who handles the day-to-day tech so I can focus on running the business instead of being the accidental IT manager. Review collected by and hosted on G2.com.

Stephan A.

IT Manager: TOP HIGHLIGHTED ACHIEVEMENTS: ALDF and prior

Mid-Market (51-1000 emp.)

5/9/2025

"We chose Cortavo after evaluating 13 vendors and are happy with our decision"

5/5

What do you like best about Cortavo?

Everything is included in the monthly services agreement, no surprises. It's just one monthly invoice, competitively priced. Labor for laptop replacements? No extra charge. Special projects (which our previous MSP would have charged labor for, e.g. cloud-based backup platform deployment) are all included.

Cortavo's service desk team staff are extremely professional and show due diligence in either resolving the ticket, or engaging an engineer if help is needed. In cases where I've asked to raise priority on a particular request, they are happy to do so.

The initial onboarding process was smooth and transparent for our staff, and they gave us admin access to the various dashboards, such as ticketing system, which has paid off for both organizations.

We're a nationwide organization, and although Cortavo is located in Atlanta GA, they provide nationwide support during business covering all our time zones. Which is great for me, because I'm on the west coast. :)

We consider Cortavo to be one of our best partners, and are happy with our decision. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

There was a brief period last year when we experienced some hold times. Cortavo was already in the process of adding staff to their service desk and engineering teams, so that issue cleared up pretty quickly, and we were back to having our helpdesk calls answered right away again. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

Gather a list of all your IT platforms, line-of-business applications, installed software and software licensing costs to present to the Cortavo rep so they can build that into their presentation and cover any questions about integration, etc. This helped to speed up our own vendor evaluation process and eventual onboarding. Best of luck! Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Cortavo took over co-managed IT of our complex technology infrastructure (MS O365, Azure, Intune, GoTo phones, antivirus, cybersecurity training, ticket tracking, etc.), along with the day-to-day IT Helpdesk needs, including laptop hardware procurement, Windows OS, Mac OS, applications, mobile devices, etc. Pretty much, everything IT. Our management and staff are thrilled with the support we're getting. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Hello Stephan, thank you for the detailed review and for choosing Cortavo after a thorough evaluation. We’re glad our all-inclusive model and nationwide support are delivering value. Thank you also for noting the hold-time period last year, we expanded our service desk to address that and appreciate your patience while we improved. Thanks for the partnership!

Verified User in Individual & Family Services

Small-Business (50 or fewer emp.)

4/11/2024

"Seamless IT Support That Lets Us Focus on What We Do Best"

5/5

What do you like best about Cortavo?

What I appreciate most about Cortavo is their proactive, hands-on approach. The team is incredibly responsive and friendly, and they take the time to truly understand our business. Instead of just fixing problems as they come up, they anticipate our IT needs and prevent issues before they ever impact us — which lets us focus on our clients with complete peace of mind. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

Nothing so far, we have had nothing but a great experience. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

Cortavo has been a game-changer for The Perfect Companion. From day one, their team has taken the headache out of IT so we can focus on delivering personalized, concierge-level care to our clients.

Their proactive support, quick responses, and friendly expertise mean we never have to worry about our technology — it just works. Onboarding was smooth, and they truly understand the unique needs of a small, service-driven company like ours.

If you’re looking for a trustworthy IT partner that feels like an extension of your team, I highly recommend Cortavo. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Cortavo takes all the complexity of IT off our plate — from device management and software updates to network security and helpdesk support. That means we spend less time worrying about tech issues and more time focused on what we do best: delivering high-quality, personal care to our clients. Their proactive, dependable service has increased our efficiency and given us peace of mind that our technology is always running smoothly and securely. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Hello there, thank you so much, we’re thrilled to hear our proactive approach is helping your team focus on clients. Onboarding smoothly and becoming an extension of your team is exactly what we aim for. If there’s ever anything we can refine for your workflows, please let us know. We appreciate your trust!

James T.

Small-Business (50 or fewer emp.)

2/28/2025

"Strong Follow Up, Responsive, Available and Cost Effective"

5/5

What do you like best about Cortavo?

-Cost effective for small companies

-Responsiveness of support

-Dashboard for tickets

-Monthly meetings and follow-through

-Ability to route issues to a SME if needed.

-Takes on monthly IT projects to keep company up-to-date

-Provides computers and hardware too... that is actually a good value. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

Nothing to speak of. May not be right for very small companies. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

When comparing, ask and evaluate what is NOT included in the service and what is charged separately. Cortavo has never over billed me and includes everything I expected in the fixed price amount. I have been surprised by other companies by the services that are not included in their monthly service fee. With any company, I recommend that there is a clear expectation for deliverables and that they are received. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Cortavo is our company's managed service provider (MSP) and delivers IT support, hardware, security special IT project services, We are a small company of less than 50 and it makes sense for us to out source our IT. The cost is about 1/3 of a full time IT person, but with the capabilities of a small team of IT engineers, help desk and project managers. We have folks 5 time zones with varying needs. We have never had an issue getting timely support. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Hi James, Thank you! Glad to hear the fixed price, responsiveness, and monthly follow-through are working well for your team. We pride ourselves on delivering small-team expertise at an efficient cost. Thanks for the partnership.

Ana Maria P.

Small-Business (50 or fewer emp.)

9/18/2025

"Excellent IT Partner"

5/5

What do you like best about Cortavo?

Their team is friendly, proactive and always ready to help — solutions come quickly and clearly Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

Sometimes response times can vary, but overall, the service remains very good. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Hi Ana Maria, thank you for the kind words! 🌟

We’re so glad to hear our team has been proactive and helpful in supporting your business. We also appreciate your feedback on response times — we’re always working to improve consistency so you get the same great experience every time. It means a lot to know Cortavo is bringing peace of mind and simplifying IT for your team!

Syneria M.

Small-Business (50 or fewer emp.)

7/9/2025

"Adequately handles all types of issues"

5/5

What do you like best about Cortavo?

Cortavo is easily accessible, transparent and responsive. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

There are times in which the wait time from a help desk ticket to a call is a little long. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

I would recommend Cortavo for any technical, software or hardware troubleshooting. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

I have had software issues, log-in mishaps and issues related to the functionality of my computer systems. Cortavo has swiftly handled the issues to my satisfaction. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Hey Syneria, thank you for the kind words and for recommending Cortavo.

We’re glad our accessibility and transparency have been helpful. We also appreciate the candid note about occasional wait times; that’s exactly the kind of feedback we use to improve our service. Thanks again for being part of the Cortavo family!

Verified User in Financial Services

Small-Business (50 or fewer emp.)

2/4/2025

"Great IT support for all your needs!"

5/5

What do you like best about Cortavo?

The tech support is phenomenal! Very responsive to calls or email help requests. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

I turly can't think of a downside. The services they offer are competatively priced and the tech support is fast to respond and solve the issues at hand. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

If you're looking for a company to keep your computers running smoothly and without viruses, Cortavo is competatively priced and does it all! Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Each individual has access to an IT expert for any problem that arises pertaining to any computer problem or office software. Complete setup of new hardware with the latest operating systems and licensed products that they control for us. They also constantly monitor each of our machines for malware and update our machines continually, we don't even have to worry about it since they complete the updates after our hours of operation. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Hey there, Thank you for such a thoughtful review! We’re thrilled to hear that our responsive tech support and proactive monitoring have made things easier for your team. Knowing that you don’t have to worry about updates or security because we handle it after hours is exactly the peace of mind we want to deliver.

Mitch M.

Mid-Market (51-1000 emp.)

2/21/2025

"Cortavo IT Review"

4.5/5

What do you like best about Cortavo?

Quick response and they are close by. My IT Manager is satisified. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

I have not personally had any issues with Cortavo Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

For companies that have limited IT Staff or do not have IT personnel, Cortavo is a great fit. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Cortavo typically handles any situation we throw at them. The benefit is not having to worry about IT and security issues as we only have one full time on staff person Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Thanks for the recommendation, Mitch. We’re happy proximity and quick response have made a difference. Please let your IT manager know that we appreciate the feedback and are here whenever you need us. We look forward to keeping your technology running smoothly.

Kevin H.

Mid-Market (51-1000 emp.)

3/13/2025

"Impressive Professionalism, Exceptional Responsiveness"

5/5

What do you like best about Cortavo?

They work hard to keep their staff trained, and they speak in plain language which takes the mystery out of issues we encounter. They are always helpful in finding proactive solutions. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

Billing had been delayed, but has improved immensely. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Thanks for the feedback, Kevin! We’re glad our team’s clear communication and proactive training help remove the mystery from IT. We also appreciate the note about billing, our team worked to streamline that, and we’re happy it’s improving. If anything else comes up, please don't hesitate to contact your account manager, and we’ll take care of it.

Rene B.

Sales and Marketing Operations

Small-Business (50 or fewer emp.)

5/3/2022

"Quality Service"

4.5/5

Describe the project or task Cortavo helped with:

Integration Review collected by and hosted on G2.com.

What do you like best about Cortavo?

Contavo answers the phone when we call with qualified technicians who provide friendly, knowledgeable service. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

When a technician has a strong accent and is difficult to understand. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

Crystal is our account manager. She does an excellent job of managing our account. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Tech support for our staffing firm. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Thank you for sharing this constructive note, Rene. We’re glad to hear our technicians have been helpful and knowledgeable. We also understand how important clear communication is, and we always want to ensure everything is easy to follow. Please don’t hesitate to let us know if adjusting how we communicate — whether through screen sharing, video calls, or extra follow-up — would make things smoother. Thank you!