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Cortavo

By Cortavo

4.7 out of 5 stars

How would you rate your experience with Cortavo?

Cortavo Pricing Overview

Cortavo Pricing Reviews

(2)
Stephan A.
SA
IT Manager: TOP HIGHLIGHTED ACHIEVEMENTS: ALDF and prior
Mid-Market (51-1000 emp.)
"We chose Cortavo after evaluating 13 vendors and are happy with our decision"
What do you like best about Cortavo?

Everything is included in the monthly services agreement, no surprises. It's just one monthly invoice, competitively priced. Labor for laptop replacements? No extra charge. Special projects (which our previous MSP would have charged labor for, e.g. cloud-based backup platform deployment) are all included.

Cortavo's service desk team staff are extremely professional and show due diligence in either resolving the ticket, or engaging an engineer if help is needed. In cases where I've asked to raise priority on a particular request, they are happy to do so.

The initial onboarding process was smooth and transparent for our staff, and they gave us admin access to the various dashboards, such as ticketing system, which has paid off for both organizations.

We're a nationwide organization, and although Cortavo is located in Atlanta GA, they provide nationwide support during business covering all our time zones. Which is great for me, because I'm on the west coast. :)

We consider Cortavo to be one of our best partners, and are happy with our decision. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

There was a brief period last year when we experienced some hold times. Cortavo was already in the process of adding staff to their service desk and engineering teams, so that issue cleared up pretty quickly, and we were back to having our helpdesk calls answered right away again. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

Hello Stephan, thank you for the detailed review and for choosing Cortavo after a thorough evaluation. We’re glad our all-inclusive model and nationwide support are delivering value. Thank you also for noting the hold-time period last year, we expanded our service desk to address that and appreciate your patience while we improved. Thanks for the partnership!

Cory R.
CR
Small-Business (50 or fewer emp.)
"Streamlined All-in-One IT"
What do you like best about Cortavo?

I like that they take the whole IT mess off my plate and wrap it into one predictable service. One partner, one bill, and a help desk that actually responds quickly. It gives me peace of mind and lets me focus on the business instead of chasing tech issues. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

Current limitations of not being able to provide tablets that are service-connected, so we can’t get everything we need from one place—but they’re still working with us the best they can to find a solution. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

Hello Cory,

Thank you so much for this thoughtful and detailed review. It means a lot to our team!

We’re thrilled to hear that Cortavo has helped lift the weight of IT management off your plate. We’re always actively exploring solutions and won’t stop until we land on the right one for your team. In the meantime, please don’t hesitate to reach out to your account manager or clientsuccess@cortavo.com if we can assist further.

Thanks again for the kind words and for trusting us to be your IT partner!

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