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Corcentric Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Corcentric Integrations

(1)
Verified by Corcentric

Corcentric Media

Corcentric Demo - Invoice Processing
Reduce the cost, time, and errors inherent in manual, paper-based business processes by shifting to electronic invoicing. Electronic invoicing gives you tighter control over invoice management, including configuration of rules, parameter and threshold definitions, online supplier portal, and scan...
Corcentric Demo - Days to Process Invoices
Automating the approval process can reduce invoice processing time by up to 70% and eliminate the possibility of duplicate payments.
Corcentric Demo - Match Report
Ensure accuracy and timing of payments through Cor360 Approval Workflow’s automated three-way match capability that matches supplier invoices to POs and Receipt of Goods, without human intervention.
Corcentric Brand Story
Play Corcentric Video
Corcentric Brand Story
Tired of drowning in invoices? 🌊 Corcentric’s Cor360 AP Automation solution is here to streamline your accounts payable process with AI-powered accuracy, intelligent exception handling, and real-time visibility. 🚀
Play Corcentric Video
Tired of drowning in invoices? 🌊 Corcentric’s Cor360 AP Automation solution is here to streamline your accounts payable process with AI-powered accuracy, intelligent exception handling, and real-time visibility. 🚀
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Corcentric Reviews (35)

Reviews

Corcentric Reviews (35)

4.2
35 reviews

Pros & Cons

Generated from real user reviews
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KM
Supply Chain Manager
Mid-Market (51-1000 emp.)
"It is an efficient procurement management solution tool."
What do you like best about Corcentric?

It is an comprehensive software solution which provides solution from solution to payment and it is designed to automate and centralize procurement activities which includes all the P2P activities, sourcing and bidding, purchasing and invoice reconcillation. Some of the best thing which we like about it has reduced the overall cost by 10%. Review collected by and hosted on G2.com.

What do you dislike about Corcentric?

While implementing one should take care of the cost for the smaller organization. Our team has also faced some issues with the customer support wherein we faced some delay in issue resolution and difficulty in reaching them. Review collected by and hosted on G2.com.

LD
Accounts Payable Specialist
Mid-Market (51-1000 emp.)
"Efficient Invoicing and Search, but Limited Document Upload Actions"
What do you like best about Corcentric?

The speed in getting through invoicing and also the update of being able to search past invoices from the current vendor you are working on without having to get out of the workflow. Their customer support is quick and efficient. I use Corcentric daily, so it is important for an easy to use software. Review collected by and hosted on G2.com.

What do you dislike about Corcentric?

Not being able to "begin work" or decline invoices in your indexing. Review collected by and hosted on G2.com.

Response from Ashley Brizendine of Corcentric

Hi there,

Thank you for taking the time to share your experience! We’re glad to hear Corcentric has helped streamline your invoicing and search process, and we appreciate your feedback on document upload and indexing. Insights like this help us continue improving.

– The Corcentric Team

Verified User in Import and Export
AI
Small-Business (50 or fewer emp.)
"Lack of experience, knowledge in the industry, and a serious lack of managerial oversight"
What do you like best about Corcentric?

The software markets itself as a solution for increased productivity by automating both accounts receivable and accounts payable functions. While the platform is presented a visually appealing website and the team clearly demonstrated a certain level of effort, results may vary on the actual performance, experience and value delivered. Review collected by and hosted on G2.com.

What do you dislike about Corcentric?

To begin with, the lack of fundamental accounting knowledge within this company is genuinely alarming—especially considering that accounting is the foundation of their entire business model. It’s comparable to walking into a McDonald’s and discovering that an employee has never heard of a burger.

Equally troubling is the apparent absence of managerial oversight. One would reasonably expect that when an employee encounters a recurring issue, it would be escalated appropriately. Unfortunately, that’s not the case here. Instead, staff appear content to repeat the same process endlessly with no resolution—echoing the classic definition of insanity: doing the same thing over and over again and expecting different results.

As for customer support—there is virtually none. The experience is defined by unprofessional, non-collaborative email exchanges that make even the simplest inquiries a challenge. Given the abundance of competitors in this space that offer greater functionality, higher efficiency, better support, and—surprisingly—lower pricing, it's difficult to understand how this company remains viable. Review collected by and hosted on G2.com.

Response from Ashley Brizendine of Corcentric

Thank you for taking the time to share your experience. We’re sorry to hear that your interactions with Corcentric have not met your expectations, and we value your candid feedback.

The points you’ve raised around accounting expertise, managerial oversight, and customer support are important to us. While this feedback is difficult to hear, it helps us identify areas where we may need to take a closer look and determine where improvements could be made.

We strive to deliver not only effective technology solutions, but also responsive, knowledgeable support and clear communication throughout the customer experience. Your comments are a reminder of how important that commitment is, and we will be reviewing them internally to better understand the challenges you encountered.

We would welcome the chance to learn more about your experience firsthand. If you’re open to it, please reach out to us at support@corcentric.com so we can continue the conversation.

—The Corcentric Team

Verified User in Oil & Energy
AO
Mid-Market (51-1000 emp.)
"Good product Great Service"
What do you like best about Corcentric?

Straightforward setup, Integrates directly with ERP, Great Customer Support Review collected by and hosted on G2.com.

What do you dislike about Corcentric?

UI is a little outdated. Would prefer to hit [Enter] button on keyboard rather than use a mouse to click a [Submit] button Review collected by and hosted on G2.com.

Response from Ashley Brizendine of Corcentric

Thank you for the great feedback! We're thrilled to hear you’ve had a smooth experience with Corcentric Payments and that our ERP integration and support have stood out. We appreciate your note on the UI—our product team is actively exploring enhancements to make navigation even easier. Thanks for helping us improve!

Verified User in Insurance
AI
Enterprise (> 1000 emp.)
"The P2P module from Corcentric is a good module, but this is not the case for the other modules."
What do you like best about Corcentric?

A relatively intuitive tool

controls securing our procedures

a support team available Review collected by and hosted on G2.com.

What do you dislike about Corcentric?

Apart from the P2P, the other modules are not completely satisfactory. The contract module is too complex. The version upgrades throughout the year are time-consuming and a source of dissatisfaction. Strengthen accounting expertise at the support level. Review collected by and hosted on G2.com.

HK
Admin Manager
Financial Services
Small-Business (50 or fewer emp.)
"Easy to use"
What do you like best about Corcentric?

Nothing complicated and has never lagged during use. Review collected by and hosted on G2.com.

What do you dislike about Corcentric?

Cannot delete old purchase orders once in system Review collected by and hosted on G2.com.

Response from Ashley Brizendine of Corcentric

Hi Harsh! Thank you for taking the time to share your positive experience with Corcentric! We are thrilled to hear that you are satisfied with our solutions and services. We look forward to continuing to exceed your expectations.

ILona N.
IN
Administrative Service Coordinator
Enterprise (> 1000 emp.)
"Reliable system to use"
What do you like best about Corcentric?

It is user friendly and easy to use and implement. Corcentric's commitment to leveraging technology to streamline business operations and improve efficiency is truly impressive. Additionally, the emphasis on data-driven decision-making at Corcentric aligns with my own professional interests and strengths. Review collected by and hosted on G2.com.

What do you dislike about Corcentric?

Given the rapid growth and expansion, it can sometimes be challenging to maintain the same level of personalized customer support that Corcentric is known for. Ensuring that all clients, regardless of size, receive consistent and high-quality support will be important for sustaining long-term customer satisfaction and loyalty. Review collected by and hosted on G2.com.

Response from Ashley Brizendine of Corcentric

Hi ILona! Thank you for taking the time to share your positive experience with Corcentric. We are thrilled to hear that you are satisfied with our solutions and services. We look forward to continuing to exceed your expectations and greatly appreciate your kind words!

AD
Shared Services Accounts Payable Manager
Enterprise (> 1000 emp.)
"Great product and customer service!"
What do you like best about Corcentric?

Software is user friendly and customer service going above and beyond to make sure all of our needs are met to make the solution efficient. Review collected by and hosted on G2.com.

What do you dislike about Corcentric?

Nothing comes to mind. My users and I love the product. Review collected by and hosted on G2.com.

Response from Ashley Brizendine of Corcentric

Hi April! Thank you so much for taking the time to share your positive experience with Corcentric. We are thrilled to hear that you are satisfied with our solutions, and especially love to hear that our customer service team goes above and beyond to make sure your needs are met! We look forward to continuing to exceed your expectations.

SN
Ap manager
Mid-Market (51-1000 emp.)
"Amazing AP Tool"
What do you like best about Corcentric?

Concentric is a crucial tool used in my daily AP processes. Review collected by and hosted on G2.com.

What do you dislike about Corcentric?

Sometimes it can be a lengthy process to on board new edi suppliers Review collected by and hosted on G2.com.

Response from Ashley Brizendine of Corcentric

Hi Scott! Thank you for taking the time to share your positive experience with Corcentric. We are thrilled to hear that you are satisfied with our solutions and services. We look forward to continuing to exceed your expectations, and we had a pleasure catching up with you during our User Group in Cherry Hill!

MP
Social Media Coordinator
Mid-Market (51-1000 emp.)
"Lacks Customization for Finance"
What do you like best about Corcentric?

Corcentric's single platform covers the entire eProcurement lifecycle. It takes care of everything including purchase accounts payable and invoice processing/supplier management. This do-it-all tool simplifies the workflow and cuts time on the task in half as well as shuffling between various programmes. Review collected by and hosted on G2.com.

What do you dislike about Corcentric?

Corcentric also is quite impressive but sometimes the user’s interface is difficult to deal with. It s a little bit complicated to get along with the new navigation and I run into some problems occasionally with the fact that not all the features are fully functioning and the loading time is slow. Hence i oftentimes have to work along narrow frames or think of manual workarounds. Review collected by and hosted on G2.com.

Response from Ally Lim of Corcentric

Thank you for taking the time to share your positive experience with Corcentric. We apologize for any issues you’ve encountered with our solutions and services. Please know we are committed to addressing your concerns and will take the necessary steps to make things right for you!

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

23 months

Average Discount

6%

Corcentric Comparisons
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Corcentric Features
Benchmarking
KPIs
Compliance
Consolidation
Classification
External Sources
Historical payments
Overpayments
Workflows
Transparency
Controls
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Corcentric