It's been two months since this profile received a new review

Kaily.ai Reviews & Product Details

Kaily.ai is your conversational AI agent, designed to work like a teammate, not just a chatbot. Businesses of all sizes use Kaily to deliver personalized, interactive experiences through natural language conversations across websites, apps, WhatsApp, email, and voice. Powered by advanced language models like GPT-4o, Claude, Gemini, and Llama, Kaily understands intent, responds in context, and guides users through tasks in a chat window. From resolving support issues to capturing leads and scheduling meetings, Kaily makes conversations feel seamless and human-like while helping teams handle more with less effort. What Kaily can do Automate and support key customer journeys, including: - Lead capture and qualification - Demo and meeting scheduling - Multilingual customer support - Order tracking and status updates - FAQ and knowledge base assistance Why teams choose Kaily - Omnichannel conversations: Engage on web, mobile, WhatsApp, email, and more. - Smooth agent handover: AI assists on initial queries with seamless human takeover when needed. - Custom workflows: Automate everyday processes like ticketing, order lookups, and appointment booking. - Code-free customization: Configure Kaily’s personality, flows, and styling without writing code. - Powerful integrations: Connect with CRMs, e-commerce platforms, helpdesks, and calendars. - Enterprise-ready: GDPR, SOC 2, ISO 27001 certified, role-based access, and dedicated support. - Industry-specific models: Retail and e-commerce, education, healthcare, finance, travel, and more. The benefits - Provide instant, personalized assistance in natural conversations 24/7. - Engage customers in chat, voice, and video for a complete experience. - Proactively engage visitors and convert them into customers. - Automate repetitive queries to free up your team. - Gain insights from chat data to improve engagement. - Scale customer interactions without scaling costs.

Seller

Kaily.ai

Discussions

Kaily.ai Community

Languages Supported

Arabic, German, English, French, Hindi, Indonesian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Romanian, Spanish, Swahili, Turkish, Vietnamese, Chinese (Simplified)

Overview by

Copilot Live

Pricing

Pricing provided by Kaily.ai.

Trial plan

Free Trial

Per Month

Growth Plan

$33.00

Per Month

View More Pricing Information

Top-Rated Alternatives

Zendesk for Customer Service

View All Alternatives

Kaily.ai Integrations

(1)

Integration information sourced from real user reviews.

Kaily.ai Media

Provide your AI Agent a unique personality, match it to your brand colors, and add unique data collection, human handover and AI voice call functionality.

Publish your Copilot on multiple channels including as a web widget, webpage, WhatsApp, Phone Calls, and more.

View all your conversations in one place.

Integrate Copilot with external apps through custom integration framework.

Create AI workflows to perform actions with Copilot such as appointment scheduling, sending emails, fetching information, and a lot more.

G2 reviews are authentic and verified.

Here's how.

Leonardo S.

Architect - Software Development

Enterprise (> 1000 emp.)

5/20/2025

Guest users or non-business users of the software, not included in G2 scores.

"Mt take on Copilot.Live"

4/5

What do you like best about Kaily.ai?

After using it for a while, I can mention these:

First, about customization options: found many options for customization, like chatbot's appearance to match any brand .

Really appreciate the straightforward setup process.

Seamless Integration: The platform integrates well with various data sources, that let's me enjoy efficient deployment of chatbots.

Customer Support is also great, it really improved the overall user experience . Review collected by and hosted on G2.com.

What do you dislike about Kaily.ai?

Like any AI, I experimented occasional irrelevant responses.

I was looking for whatsapp integration, could not see one. Review collected by and hosted on G2.com.

RAJENDRA P.

General Manager

Hospital & Health Care

Small-Business (50 or fewer emp.)

4/16/2025

"effort less management software"

5/5

What do you like best about Kaily.ai?

I trained the Copilot on all my FAQs in my hospital website , it seamlessly intrigrataes various data sources to deploy my chatbot. nice optins Review collected by and hosted on G2.com.

What do you dislike about Kaily.ai?

nothing like that , ensure all questions are answered and a report for the eod should be prepared apart from dash board Review collected by and hosted on G2.com.

Sai K.

Developer

Mid-Market (51-1000 emp.)

4/16/2025

Guest users or non-business users of the software, not included in G2 scores.

"Copilot review for users"

4/5

What do you like best about Kaily.ai?

The copilot bot can help in many tasks in the side of development and solving queries in real time Review collected by and hosted on G2.com.

What do you dislike about Kaily.ai?

The data it gives sometime is irrelevant and the data is not same always it changes time to time Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Enterprise (> 1000 emp.)

5/19/2025

"Excellent Virtual assistant for web and app design and development"

4/5

What do you like best about Kaily.ai?

Copilot live is a dynamic Virtual assistant

End to end integration of populat platforms as open Ai, AutoML

One stop solution for all office suite Review collected by and hosted on G2.com.

What do you dislike about Kaily.ai?

Downtime, sometimes we get errors or irrelevant responses to the queries raised Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

4/18/2025

Guest users or non-business users of the software, not included in G2 scores.

"Really helpful for testing"

5/5

What do you like best about Kaily.ai?

by using this while testing i can make code error less which saves the time and if the code had some error in that i also get a quick review of code and see what wrong with the given code Review collected by and hosted on G2.com.

What do you dislike about Kaily.ai?

its bit slow in process some time it takes a lot of time to review the code which is bit headache some time Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

4/13/2025

"I like the interface"

5/5

What do you like best about Kaily.ai?

As data scientist it is very useful while coding that makes my work easy and faster, plus it can also check the code in real time which makes the code more error less Review collected by and hosted on G2.com.

What do you dislike about Kaily.ai?

their is some lag between search and result which is bit headache sometime Review collected by and hosted on G2.com.

Celestine A.

CEO

Small-Business (50 or fewer emp.)

11/23/2024

"Seamless Integration and User Experience"

4.5/5

What do you like best about Kaily.ai?

The upsides of Copilot.Live are the seamless integration, setup and user experience and more importantly, customer support Review collected by and hosted on G2.com.

What do you dislike about Kaily.ai?

The cost element for full branding should be reconsidered Review collected by and hosted on G2.com.

Abhay G.

Engineering Manager - 1

Small-Business (50 or fewer emp.)

2/22/2024

"Easy to build own Copilot"

5/5

What do you like best about Kaily.ai?

CoPilot.Live platform excels in enhancing our customer experience through easy to setup generative AI chatbot. Their recent pricing reduction really help our startup business . Personalized theme matches our brand. datasource sync stand out as major advantages for us to avoid manually updating it as our documentation changes Review collected by and hosted on G2.com.

What do you dislike about Kaily.ai?

They are yet to have WhatsApp integration that we are looking for. This will be great addition. Overall it's worth as per pricing. Review collected by and hosted on G2.com.

Shreyash S.

Small-Business (50 or fewer emp.)

2/23/2024

"Great Product"

5/5

What do you like best about Kaily.ai?

Easy to use and anyone can get their chatbot integrated within the system in no time Review collected by and hosted on G2.com.

What do you dislike about Kaily.ai?

Nothing to mention. They are doing great Review collected by and hosted on G2.com.

What problems is Kaily.ai solving and how is that benefiting you?

It is a platform where you can create Copilots. Think of a Copilot as your own chatGPT enabled chatbot for which you don't need to learn coding. These Copilots use the data you provide and can help you answer questions by simply interacting with them. Moreover, you can embed these chatbots on your website for better user engagement. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

2/23/2024

"Great experience"

5/5

What do you like best about Kaily.ai?

I like the features they are giving in the standard plan. I have been playing with Copilots by connecting my website or PDFs to ask multiple questions, and it always works!!! Very easy to integrate and implement it on my website too... Review collected by and hosted on G2.com.

What do you dislike about Kaily.ai?

Nothing so far. But I'll come back and edit this if I do. Review collected by and hosted on G2.com.