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G2 recognized ContractSafe
ContractSafe

By ContractSafe

4.7 out of 5 stars

How would you rate your experience with ContractSafe?

ContractSafe Pricing Overview

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ContractSafe Pricing Reviews

(2)
Verified User in Consumer Services
AC
Enterprise (> 1000 emp.)
"100% fit-for-purpose, Simple to use, does not attempt to be the "everything" tool for everyone."
What do you like best about ContractSafe?

Let's start with customer support - no BOTs but a real knowledgeable person. I've had several opportunities to test the support model and it works.

The product was easy to setup and start using from day 1. It's intuative. I like it. My use case may be somewhat limited, however it was exactly the tool needed to match my requirements.

I like the drag and drop electronic files feature.

I like the charge metric model, I'm not licensed based on users or logins, but rather the number of contracts under storage - this is perfect.

Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

The tool doesn't allow me to create mathatical logic between two fields on a contract. i.e. input a contract value in a foreign currency AND an exchange rate to USD in a second field to achieve a normalized reporting value in a third field.

I like uniformly formatted data, often leading zeros, hyphens, etc are treated differently by different users... additionally I don't like when there are data fields left blank. When I view multiple contract details in row format (i.e. similar to excel) It would be ideal if I could go to the row/cell and adjust the field value and save the record. Instead I have to go into the individual contract and make the update. (I know I can set fields to being mandatory.) Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

Thank you so much for your fantastic review! We are thrilled to hear that you're having such a positive experience with ContractSafe, from our dedicated customer support to the ease of use and our flexible pricing model. Your feedback about the drag-and-drop feature and the value you've found in our repository, search, and reminder functions truly brightens our day. We are so glad that ContractSafe is solving your specific needs and making your contract management processes more efficient. We appreciate you taking the time to share your thoughts with the G2 community!

KL
Divisional Procurement Manager
Mid-Market (51-1000 emp.)
"Honest Review Using ContractSafe for the past 2 years"
What do you like best about ContractSafe?

Ease of Use & User-Friendly Interface: The platform is very intuitive and very little training is required. Getting up and running happened in days, not weeks or months like some systems.

Excellent Customer Support: Being able to speak with a real person, with no tickets or hidden support fees is a HUGE bonus compared to others.

Robust Contract Repository & Search: The platform serves as a secure, centralized location for all contracts which means, based on user permissions, anyone in the company can find what they need. The search functionality, which uses Optical Character Recognition (OCR) to make even scanned documents searchable is super easy, similar to a "Google-like" search.

Automated Alerts and Reminders: The ability to easily set automated email reminders for key dates like renewals and expirations helps prevent missed deadlines and costly auto-renewals.

Value for Money: The cost-conscience pricing is competitive for the features offered. We found it to be a more affordable and effective solution compared to more expensive, complex platforms that balanced cost with business needs. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

Limited AI and OCR Accuracy: While the OCR is a pro, some of our users find the AI capabilities for data extraction to be less than perfect, often requiring manual updates for accuracy. While this feature is getting better we have found we have to review a lot of the fields to ensure no mistakes are made. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

Hi Kris, thank you so much for your honest and detailed feedback! We are absolutely delighted that you find our platform so easy to use and appreciate our customer support. We appreciate your valuable feedback on our AI and OCR accuracy—we're making significant investments in this area and are excited about the improvements we'll roll out this year. Please feel free to reach out to me, Chris Nordman, Director of Customer Success, at chris@contractsafe.com to discuss your feedback further and to get an update on our product roadmap.

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