ContractSafe Reviews & Product Details

I find that the best part of ContractSafe is that my contract library is now well organized. I apply it quite often, particularly when I am required to revise the older terms. I connected it to Google Drive and the integration holds it all at a single place. It is not overwhelming with its features, which I require to control. It has left a tangible impact on my day since I am no longer spending my time scanning the earth to find documents. Review collected by and hosted on G2.com.

The aspect that I have difficulty with is that certain functions are restrictive. To fill more large batches of documents, I realize that the absence of deeper features slows me down. It interferes with my work primarily when I am attempting to clean up older contracts since I end up doing more handwork. I continue to utilize it frequently, however, there are moments such as these that make me aware of the fact that the software could be slightly enlarged. Review collected by and hosted on G2.com.

The best thing about ContractSafe is the fact that it leads to improved decision making. By having contracts that are simple to read and comprehend, I will be able to answer questions of legal or vendor nature faster. This has minimized forward and backward email messages and unwarranted follow up. My day to day activities become more concentration oriented since I am not bothered by seeking or trying to guess the details. It makes me take a step forward, and this is on those occasions where there are deadlines that are pressing. Review collected by and hosted on G2.com.

My biggest disappointment with ContractSafe is that better version comparison tools were absent. I actually tend to check amendments frequently, and it is very tiresome to be sure what is modified. Access control may also be more accommodating particularly to temporary users. These problems drag down the teamwork and make the reviews more manual than I would wish. I do not find it to be a problem to the system, but it does introduce additional procedures during rush times. Review collected by and hosted on G2.com.

What I like most about ContractSafe is that it prevents the buildup of our contract work at high times. The sheer amount of features is not overwhelming and what we do not need, and with my very high usage rate, it seems stable day by day. It was a quick and successful implementation that enabled our team to acclimatize within a short time and thus made dealing with contracts less stressful in general. Review collected by and hosted on G2.com.

What aggravates me is the fact that sometimes some steps in the implementation process are very slow when we are changing our internal structure. It has the effect of stalling projects that are expected to proceed fast. The increased number of features sometimes complicates the process of locating things and introduces extra processes. Although the customer service is responsive, my pace is still interrupted by the pauses, which is why the day is getting longer than necessary. Review collected by and hosted on G2.com.

The thing that I like the most about ContractSafe is that it remains simple. It has a good ease of use, and I am able to do so on many occasions in a day, therefore, the frequency of use is natural in my work. The fact that it is integrated with Google Workspace is a great addition as well since it keeps everybody working on the same files. It has streamlined and made our contract flow more predictable. Review collected by and hosted on G2.com.

It annoys me that ContractSafe does not support bulk actions. The simplicity is acceptable in the daily working activities, but the fewer features are felt when the workload increases. These bottlenecks accumulate as I use them quite frequently. Customer support is responsive, yet the changes that we requested seem to take long to manifest, which still keeps us using workarounds than we anticipated. Review collected by and hosted on G2.com.

I am a very big fan of the fact that ContractSafe brings all of our important vendor agreements in a single place of access. It has simplified the process of accessing any document at short notice to make reviews whenever it is time to conduct audits or during the time of renewal negotiations. The key date reminder system which is automated has also saved the day so as to avoid avoidable contract expirations. Review collected by and hosted on G2.com.

The search feature is usually easy to use, but I have noticed that it can be enhanced. It happens that it may be necessary to search using several different keywords before certain clause is found. Besides, custom fields that can be added to store more niche contract information would be useful in our case industry. Review collected by and hosted on G2.com.

Ease of Use & User-Friendly Interface: The platform is very intuitive and very little training is required. Getting up and running happened in days, not weeks or months like some systems.

Excellent Customer Support: Being able to speak with a real person, with no tickets or hidden support fees is a HUGE bonus compared to others.

Robust Contract Repository & Search: The platform serves as a secure, centralized location for all contracts which means, based on user permissions, anyone in the company can find what they need. The search functionality, which uses Optical Character Recognition (OCR) to make even scanned documents searchable is super easy, similar to a "Google-like" search.

Automated Alerts and Reminders: The ability to easily set automated email reminders for key dates like renewals and expirations helps prevent missed deadlines and costly auto-renewals.

Value for Money: The cost-conscience pricing is competitive for the features offered. We found it to be a more affordable and effective solution compared to more expensive, complex platforms that balanced cost with business needs. Review collected by and hosted on G2.com.

Limited AI and OCR Accuracy: While the OCR is a pro, some of our users find the AI capabilities for data extraction to be less than perfect, often requiring manual updates for accuracy. While this feature is getting better we have found we have to review a lot of the fields to ensure no mistakes are made. Review collected by and hosted on G2.com.

I like that ContractSafe centralizes all contracts in one place and helps reduce the risk of missing key deadlines. The search function is very useful once everything is uploaded and tagged properly. It’s a helpful tool for contract tracking and organization across teams. Review collected by and hosted on G2.com.

As a new user, I found it a bit difficult to navigate at first. Some actions (like uploading or editing metadata) weren’t as intuitive as I expected, and I had to spend time figuring things out or checking the help documentation. I think the onboarding experience and UI flow could be more user-friendly, especially for first-time users. Review collected by and hosted on G2.com.

I really appreciate how intuitive and user-friendly ContractSafe is. I don’t need a lot of training to get things done—it just works. Also, the automated reminders for contract deadlines and renewals are a lifesaver. They help me stay on top of key dates without manually tracking everything.

The customer support is superb! Review collected by and hosted on G2.com.

I sometimes wish there were more customization options for fields, dashboards, or workflows to better fit our internal processes. Review collected by and hosted on G2.com.

The system is easy to use and allows us to store our contracts by the business areas needed. Once you have set up your required fields on a record, you can easily collate contract information by downloading reports or filter and view specific ones when needed. We can also share contracts with others in the business and manage their permissions, which is great! Ashlea has been a great Account Manager, always available when we needed and the support team also provide a quick response to any issues that we might have. Overall, I would recommend ContractSafe to anyone that needs to get their contracts in order/saved in one location. Review collected by and hosted on G2.com.

Whilst we are able to set reminders on records for various items, the functionality of the reminders feature is currently limited, for example we cannot easily filter by upcoming or missed reminders by record owners but we have raised this with ContractSafe and have been advised that development is ongoing so hopefully the function will have more features to it in the future. Review collected by and hosted on G2.com.

Let's start with customer support - no BOTs but a real knowledgeable person. I've had several opportunities to test the support model and it works.

The product was easy to setup and start using from day 1. It's intuative. I like it. My use case may be somewhat limited, however it was exactly the tool needed to match my requirements.

I like the drag and drop electronic files feature.

I like the charge metric model, I'm not licensed based on users or logins, but rather the number of contracts under storage - this is perfect.

Highly recommended. Review collected by and hosted on G2.com.

The tool doesn't allow me to create mathatical logic between two fields on a contract. i.e. input a contract value in a foreign currency AND an exchange rate to USD in a second field to achieve a normalized reporting value in a third field.

I like uniformly formatted data, often leading zeros, hyphens, etc are treated differently by different users... additionally I don't like when there are data fields left blank. When I view multiple contract details in row format (i.e. similar to excel) It would be ideal if I could go to the row/cell and adjust the field value and save the record. Instead I have to go into the individual contract and make the update. (I know I can set fields to being mandatory.) Review collected by and hosted on G2.com.