---
title: Conga Composer Reviews
meta_title: 'Conga Composer Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 917 reviews by the users' company size, role or industry
  to find out how Conga Composer works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 917
  scale: '5'
date_modified: '2026-07-21'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# Conga Composer Reviews
**Vendor:** Conga  
**Category:** [Document Generation Software](https://www.g2.com/categories/document-generation)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 917
## About Conga Composer
Flexible. Scalable. Embedded. Conga Composer transforms how businesses generate documents Disconnected systems and manual workflows make document generation slow, error-prone, and costly. Conga Composer streamlines this by embedding automated document creation into your existing tools. It supports multiple formats, merges data from any source, and scales effortlessly, empowering teams to deliver accurate, beautifully branded documents faster, with less effort and greater control. Conga Composer excels in document generation with key advantages: Launch Anywhere – Trigger document generation from buttons, flows, Apex, or external systems- no custom code needed. Multi-Format Support – Create Word, PDF, Excel, PowerPoint, and HTML email templates. Dynamic Content – Use conditional logic, charts, dashboards, rich text, and global currencies. High-Volume Ready – Supports large templates (25MB), merged outputs (250MB), and batch processing. Enterprise Scalability – Reusable templates and behaviors across departments and use cases. eSignature Integration – Seamless pairing with Conga Sign for end-to-end agreement workflows. Revenue Lifecycle Alignment – Only vendor that integrates doc gen into CLM, CPQ, and full revenue processes. Admin-Friendly Setup – Built for Salesforce admins and business users—no developer dependency. Proven Performance – Trusted by 8,000+ businesses; millions of documents generated monthly. Future-Ready – Monitoring AI trends to invest when enterprise-grade reliability is guaranteed. With these strengths, Conga Composer delivers a scalable, flexible, and automated solution for efficient document generation.



## Conga Composer Pros & Cons
**What users like:**

- Users appreciate the **bulk API and integration capabilities** of Conga Composer, enhancing document generation efficiency and performance. (86 reviews)
- Users value the **bulk document generation** feature of Conga Composer, enhancing efficiency and performance for complex use cases. (80 reviews)
- Users find Conga Composer to be **easy to use** , simplifying document customization and integration with other tools. (72 reviews)
- Users value the **time-saving automation** of Conga Composer, simplifying document creation and delivery processes significantly. (53 reviews)
- Users value the **seamless integrations** with Salesforce, enhancing efficiency and reducing errors in document creation. (52 reviews)
- Template Creation (51 reviews)
- Users value the **efficient templates** of Conga Composer, significantly improving document generation and reducing errors within their CRM. (51 reviews)
- Users value the **seamless Salesforce integration** of Conga Composer, streamlining document creation and enhancing productivity. (50 reviews)
- Automations (48 reviews)
- Ease of Creation (46 reviews)

**What users dislike:**

- Users find the **learning curve steep and frustrating** , complicating setup and issue resolution within Conga Composer. (48 reviews)
- Users find the **steep learning curve** of Conga Composer challenging, especially with complex formatting and data mapping. (31 reviews)
- Users find the **difficulty in learning and navigation** frustrating, affecting efficient use of Conga Composer. (26 reviews)
- Users find the **time-consuming setup and performance** challenges of Conga Composer frustrating, especially with large documents. (25 reviews)
- Users find the **complex setup** of Conga Composer burdensome, leading to ongoing issues and delayed resolutions. (20 reviews)
- Users find the **limited template flexibility** of Conga Composer cumbersome, needing technical skills for configuration and troubleshooting. (20 reviews)
- Missing Features (17 reviews)
- Bug Issues (16 reviews)
- Setup Difficulty (16 reviews)
- Users experience **slow performance** in Conga Composer, particularly when handling large datasets, affecting productivity and efficiency. (16 reviews)

## Conga Composer Reviews
  ### 1. Great tool for our sales team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2020

**What do you like best about Conga Composer?**

Easy to configure, very flexible and user friendly

**What do you dislike about Conga Composer?**

Would like to provide signature as well in one solution

**Recommendations to others considering Conga Composer:**

Great software and easy to configure and use

**What problems is Conga Composer solving and how is that benefiting you?**

We're automating quote and contract generation and ensuring document standardization

  ### 2. Autofills Useful Info from Salesforce

**Rating:** 5.0/5.0 stars

**Reviewed by:** John T. | Marketing Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2020

**What do you like best about Conga Composer?**

Saves my team time filling in documents that are used daily

**What do you dislike about Conga Composer?**

Difficult to figure out adding new composer licenses for our salesforce. Other than that I have had no issues

**What problems is Conga Composer solving and how is that benefiting you?**

Saves time by autofilling documents with information from salesforce.

  ### 3. Great for small business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2020

**What do you like best about Conga Composer?**

The complete control we have over our data and creating tailored emails.

**What do you dislike about Conga Composer?**

How long it took for the company to implement. I also wish we could have it available in lightning and classic at the same time.

**What problems is Conga Composer solving and how is that benefiting you?**

We use conga as our main email and template creation tool in Salesforce

  ### 4. Newbie but so far extremely impressed

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kim L. | Salesforce.com Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

Because of someone leaving the company I work for I have inherited numerous Conga tools. I am still getting up to speed but to date am very impressed. Although I can't speak much to the tools themselves at this point I would very much like to call out Conga's customer service. They are responsive, knowledgeable, professional and personal. They have a way of making you feel like you are their favorite customer. I am very excited to be here at Conga Connect to learn all there is to know about the Conga tools and look forward to implementing new processes in my organization

**What do you dislike about Conga Composer?**

So far, from what I have learned so far I have no negatives.

**Recommendations to others considering Conga Composer:**

I'm not sure if Conga Documention Generation is different from Conga Composer but as of now I am loving Conga Composer. Need to investigate the Conga Documentation Generation product.

**What problems is Conga Composer solving and how is that benefiting you?**

Automated certification certificates. Contracts, personalized powerpoint presentation, excel spreadsheets.

  ### 5. Speed up and streamline your document generation process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2020

**What do you like best about Conga Composer?**

Templates with data tags to pull CRM data into documents automatically.
Accurately pull in CRM data info your documents eliminating the need for copy and paste and reducing errors.
Automate documents with connections to CRM data.
E-signature is an amazing feature right now while we're all remote.  Sign from your computer or tablet.
Weblink feature allows for sending a link versus an attachment - plays well in tech space.
Notifications are great to see when something is opened or signed.

**What do you dislike about Conga Composer?**

Some clients can't esign so we have to pull docs out of the system.
Conga name recognition with customers is occasionally a concern.

**What problems is Conga Composer solving and how is that benefiting you?**

Time savings and consistency/accuracy are the key benefits for me.
Automating what template is selected and when is powerful and eliminates room for error and rework(copy/paste)

  ### 6. Streamlined our contract process!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 06, 2021

**What do you like best about Conga Composer?**

How it automated our contract generation process for our sales and CS team

**What do you dislike about Conga Composer?**

It sometimes takes quite some time to load

**What problems is Conga Composer solving and how is that benefiting you?**

Faster contract generation and automation

  ### 7. very happy with conga

**Rating:** 5.0/5.0 stars

**Reviewed by:** Youyang X. | Financial Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2019

**What do you like best about Conga Composer?**

We have been using conga for years. It is very easy to use. We just need to merge the fields that are in the report to the template. And then Conga will do the job for us.

**What do you dislike about Conga Composer?**

Have to open a case if we encounter some issue with the product. Whenever we have a template issue. We have to go to the website and open a case. A technician will contact us latter and walk us thru the steps to fix the issue. Sometimes one call is not enough, we have to schedule another call. 

**Recommendations to others considering Conga Composer:**

great product. If it is a start up company, better start with the right direction and map out everything first before implementing any product, otherwise modifying during the production will cause a lot of issues going forward. Having a new system is very hard. Therefore mapping things out is very critical and important for every single user. This applies to Conga as well. We created few reports for the template purposes. Those reports keep getting updated because there are more and more elements we need to consider as time goes on. Almost 80% time when we change the report, there will be an issue happen to random users. Therefore I highly recommend think as many possibilities as possible in the very beginning, so that you can eliminate the chance of changing what is built in the future.

**What problems is Conga Composer solving and how is that benefiting you?**

template issues. Very easy to customize.

  ### 8. Online Tracking Contract/Document Generator

**Rating:** 4.0/5.0 stars

**Reviewed by:** Eboni B. | Business System Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2018

**What do you like best about Conga Composer?**

Tracking and Reporting Capabilities and Automation Workflows

**What do you dislike about Conga Composer?**

Not receiving bug reports that may or may not affect automated workflows

**Recommendations to others considering Conga Composer:**

Syncing any data back to Salesforce on custom or other managed packaged objects.

**What problems is Conga Composer solving and how is that benefiting you?**

Contract Management and Tracking, esignature 

  ### 9. Brand new to Conga Composer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Corey I. | Director of Business Intelligence, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

It has been super helpful to build out reports that may use different objects from Salesforce. Conga Composer has helped me to develop tools for our sales team to create and share reports with customers based on past usage and future opportunities. To this point, it has been a great addition to our Salesforce platform

**What do you dislike about Conga Composer?**

Since we are a pretty new customer of Conga, there isn't much that bothers me yet.

**What problems is Conga Composer solving and how is that benefiting you?**

The ability to get our sales managers data on our customers and all of their customers. It is wonderful to be able to quickly and easily generate a document that provides details for an accounts full 360 scope of business with our company

  ### 10. Great for Higher Education

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tasha R. | Director of College External Relations, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

We're able to submit create and send documents to prospective students during the admissions process. The documents are easy to generate and we are able to keep in line with our branding guidelines.

**What do you dislike about Conga Composer?**

We've not had issues with the tool. Everything is working great.

**Recommendations to others considering Conga Composer:**

I don't have additional recommmentations at this time.

**What problems is Conga Composer solving and how is that benefiting you?**

For the longest, our goal in the admissions department was to eliminate the need for physical files. Now that we are using this product, we are able to reduce the need to use physical student files. Since we have 3 different campuses, it helps the enrollment department to stremline their processes.

  ### 11. Where have you been all my life Conga!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paola C. | Event and Data Management Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2016

**What do you like best about Conga Composer?**

This program is wonderful and they have excellent customer service!  It intergrates well with Sales force.  It is user friendly and allows our clients to access their data.  It creates and generates nicely formed documents and also can become pdfs

**What do you dislike about Conga Composer?**

I i did not find this program sooner.  I wish I would have!  This program has been a saver for me.  I wish I would have found this product sooner.

**Recommendations to others considering Conga Composer:**

Adding this to your company would benefit you

**What problems is Conga Composer solving and how is that benefiting you?**

This helped us with created nicer viewing reports for our customers.  Makes the documents PDF so they do not get word or excel documents,

  ### 12. Good solution but high learning curve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Preston L. | Business Intelligence Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2019

**What do you like best about Conga Composer?**

Automations are a great to have and are great for customers need. The Docs are predictable and repeatable.

**What do you dislike about Conga Composer?**

More code than expected making training of the product kinda diffcult. Everytime I build a solution I require minimum of 50 tabs to go back and forth to make sure I'm not missing any data. I believe their newer product Collaborate solves some of this though.

**Recommendations to others considering Conga Composer:**

There's a ton to learn but walk throug a solution that was already built and reason your way through it to discovery what everything does.

**What problems is Conga Composer solving and how is that benefiting you?**

Generating documents that look and feel professional without salespeople messing it up.

  ### 13. Conga helps us close deals faster!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebekah G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

Conga Composer allows us to accurately and quickly generate contracts for our event clients. We no longer have to worry about user error and we are able to keep our data in a single location.

**What do you dislike about Conga Composer?**

The only challenge is getting our clients to adopt this technology and complete the process through Conga Sign (e-signature).

**What problems is Conga Composer solving and how is that benefiting you?**

We are able to easily see previous contracts provided to the client and deals that closed or were lost. We have a quick snapshot of the clients history with us and are able to work remotely without VPN access.

  ### 14. Conga Composer - great for merging between Salesforce and Word/Excel

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha S. | Database Administrator, Philanthropy, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2018

**What do you like best about Conga Composer?**

It took a little bit of start-up elbow-grease to develop all of the merge templates, but I have found Conga to be fairly intuitive and very reliable since I really got into it.  Also, their support team is amazing!  The best part is being able to custom format data in a way that you cannot do in standard SFDC reports.

**What do you dislike about Conga Composer?**

Keeping templates up to date can be a challenge, but I try to review them 6 months or so just in case!

**Recommendations to others considering Conga Composer:**

Go in with a specific use case - you will want to know if Conga can handle your most complex merge.

**What problems is Conga Composer solving and how is that benefiting you?**

It's been awesome to create templates and then merge our Salesforce data into the exact format we need.  We have pretty rigid requirements, so the flexibility is really important for our success.

  ### 15. Composer helps us sell

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nancy C. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

We have been using Conga Composer for our quotes and the best part is that we could create a quote that looked like our old Word doc.  We can add pictures of our products and it was a seamless transistion from our old way of things to the new Conga way of creating quotes.

**What do you dislike about Conga Composer?**

The hardest part of Conga Composer is editing the templates for our quotes.

**What problems is Conga Composer solving and how is that benefiting you?**

We are able to create quotes for our customers that look and feel like our Word doc quotes.

  ### 16. O How I love the Joys of Conga

**Rating:** 4.0/5.0 stars

**Reviewed by:** Walter L. | Director of MDU L&I Field Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

I love creating documents, It is the air I breathe and it is good. Before Conga I was lost in the either.

**What do you dislike about Conga Composer?**

That I cannot create documnets as I am asleeep dreaming of Conga,

**Recommendations to others considering Conga Composer:**

It's a good product that works as advertised.

**What problems is Conga Composer solving and how is that benefiting you?**

I am bringing about world peace one document at a time. I am saving so much time there is now so much more times for Activities. Conga, did we just become best friends"

  ### 17. it's a vital part of our business

**Rating:** 5.0/5.0 stars

**Reviewed by:** CJ T. | Director of Customer Success & Information Technology, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

The ease of creating documents within salesforce

**What do you dislike about Conga Composer?**

setup is a bit of a learning curve but once you get it there isn't much to dislike

**Recommendations to others considering Conga Composer:**

Just make sure to take your time and ask a lot of questions, Conga is very good at help guiding the process and connecting you to people that can assist along the way

**What problems is Conga Composer solving and how is that benefiting you?**

it's created a consistent look and feel for all of our documents that are created out of salesforce

  ### 18. Much prep work but worthwhile

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robert L. | Global Practice Manager, Service Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

Clause management; reduces greatly the repetitive maintenance of flat contract temapltes

**What do you dislike about Conga Composer?**

USing rich text with Salesforce that does not get converted as desired with a Conga Word temaplte

**Recommendations to others considering Conga Composer:**

Understand the details behind automating document generation to determine resource requires for ongoing maintenance.

**What problems is Conga Composer solving and how is that benefiting you?**

We are generating Professional Services Statement of Works (SOWs), which are service contracts.  Prior to Conga, we would maintain 70+  flat work files.  With clauses, we have greatly reduced this.

  ### 19. The best SF integration I've ever used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Evan D. | Junior Developer and Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

It just works. Mapping is easy. Document generation is easy. End user onboarding is easy. It solves so many problems so simply. Support is fantastic and documentation is easy to read.

**What do you dislike about Conga Composer?**

Nothing. I have no complaints, it is perfect.

**What problems is Conga Composer solving and how is that benefiting you?**

Allowing my end users to be self sufficient, to generate documents and submit for signature in one click. Being able to say "Yes" when asked "Can we do this?"

  ### 20. Conga Composer Rocks!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathan H. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

Ease of use.  This greatly simplifies the process of generating documents with the accurate information for our customers.  I don't have to worry about fat fingering data.

**What do you dislike about Conga Composer?**

if my screen size isn't just right, then the generate document button is off the screen.

**What problems is Conga Composer solving and how is that benefiting you?**

Our proposals are more accurate and addressed to the correct people!  We used to have proposals accidentally sent to the wrong customer.

  ### 21. Excellent Product and Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bethany S. | Salesforce Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2019

**What do you like best about Conga Composer?**

Once you've learned how to use Conga, it becomes a very helpful tool. Conga is incredibly flexible, so more than likely you'll be able to accomplish any document-creation goals with it. Also, customer support is excellent. There are some helpful resources online for some simpler issues, but the Conga support staff are incredibly helpful if you need more assistance with anything.

**What do you dislike about Conga Composer?**

At first, it can be somewhat intimidating to begin using the software. There is a learning curve there.

**Recommendations to others considering Conga Composer:**

It is helpful to get a full tour of the software from Conga themselves. Before I did this, I was having some difficulty with figuring out some of the features, but the guided tour from Conga allowed me to figure it out.

**What problems is Conga Composer solving and how is that benefiting you?**

Conga is allowing members of my organization to automatically create documents that they would have had to manually create in the past. They are also able to do things like including files that are attached to the record in Salesforce, which saves even more time.

  ### 22. Conga Document Generation has helped not only our collections team but our brand!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Veronica K. | Salesforce Administrator, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2019

**What do you like best about Conga Composer?**

We use it mostly to generate invoice PDFs that are attached in emails. It's such a great tool because it works in the background for us through automation. We can take a step back without having to worry about if the documents will be generated or if they will turn out looking professional or if they even have the right information on them. Using all the bells and whistles of Conga Document Generation, we are a better functioning company. Not only that, we are able to create brand awareness through the customization of document templates and email templates. Conga Document Generation has really helped us take our services and our company to the next level.

**What do you dislike about Conga Composer?**

The functionalities are working well, nothing to dislike there. Although I can say that the look and feel may be a little outdated, especially in the system that we are in. Currently, we are using Conga Document Generation in Salesforce Lightning. Although the two work well together, there is a disconnect with overall aesthetic. This, however, is VERY minor. Something we can look over. Other than that, it works well!

**Recommendations to others considering Conga Composer:**

This is a great tool that can accomplish so many business processes. For us, it's alleviating our billing department. And with other Conga tools, it can do more!

**What problems is Conga Composer solving and how is that benefiting you?**

We send out our billing electronically and we need a tool that can summarize the month's billing and put it in an intuitive, easily accessible form. We also want to think about the needs of our customers so we want to ensure that there will be  a way to save the month's billing for their records and most importantly, be able to pay from the document (via link). This is all solved by Conga Document Generation and Conga Trigger, I believe.

We also frequently create manual invoices in which we still want the above functions but more real time. We also need a way to customize our messaging and add to the templated messages. All these are possible with this tool.

  ### 23. Helps Steamline our contract process for our sales reps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

This has been benefically to help us transform from manunal entry or paper for our contracts. Giving the ability to create documents that turn on and off certain verbage so that our reps only havde to worry about providing the document to our customers. Removes out the administrative work for our users so they can focus on their job at hand.

**What do you dislike about Conga Composer?**

So far I haven't reached a dislike or downfall yet with it yet. We are still new in it.

**Recommendations to others considering Conga Composer:**

n/a

**What problems is Conga Composer solving and how is that benefiting you?**

Transitioning into the ditgal age, removing out manual input (which removes cause for human error), streamline our contact lifecycle.

  ### 24. great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

automation of processes and quality in customer service, the team really knows their product and helps us every time we have a question

**What do you dislike about Conga Composer?**

everything is ok, something I can comment on was that they didn't support Spanish or Portuguese but it has already been resolved :)

**What problems is Conga Composer solving and how is that benefiting you?**

Sending contracts was a horror movie, with this solution we can reduce the time to close our opportunities.

  ### 25. Conga Composer with Salesforce

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2019

**What do you like best about Conga Composer?**

Easy for our users as it takes them one click in Salesforce to merge a document. Also allows us flexibility to either merge for printing or email directly from Salesforce. 

**What do you dislike about Conga Composer?**

Conga MailMerge incompatibility with Salesforce Lightning is a drawback for us as we are now searching for a replacement solution or will be instructing our users to flip back to the SF Classic interface each time they need to run a mass mail merge. 

Creating document templates or document components is not a function of Conga that would be beneficial. i.e. creating a header component that is added to all templates that is then managed in one area rather than needing to update each template when there is a change. Or components for parts of letters as they are often repetitive across document templates.

**What problems is Conga Composer solving and how is that benefiting you?**

As states above -- problem with the inability to use the mass mail merge features in Lightning. Benefits is the ease of use for our end users in Salesforce.

  ### 26. Conga Is a Fantastic Solution with a Learning Curve

**Rating:** 3.5/5.0 stars

**Reviewed by:** Peyton M. | Business Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2019

**What do you like best about Conga Composer?**

Conga has taken so much worktime out of our business development process! What used to be a tedious back and forth has been reduced to a few minutes for document generation and a few minutes for QA/QC. Reducing discresionary decision  points in our document generation process has improved productivity, customer satisfaction, and decreased sales cycle time. 

**What do you dislike about Conga Composer?**

Conga at times is glitchy, beyond what even technicians are completely confident in solving. There's hit or miss fragmentation of function between Lightning and Classic platforms. Conga should really prioritize a full move to Lightning quickly. Additionally, there is some substantial learning curve to understand each minor development component to Conga. 

**Recommendations to others considering Conga Composer:**

Ensure you commit ample time to setup. 

**What problems is Conga Composer solving and how is that benefiting you?**

We're using Conga to automate reports, sending of reports, e-sign, proposals, and overall document generation and transmission. The primary benefits are reduction in total time to complete tasks and uniformity of documents. 

  ### 27. Problem Solver

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael B. | Corporate Director - Sales and Marketing Systems, Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

The ability to extract any dat we want from Salesforce into a PDF or Word format

**What do you dislike about Conga Composer?**

Building complex templates can be challenging

**Recommendations to others considering Conga Composer:**

Do a trial make sure the product you are purchasing fits your needs

**What problems is Conga Composer solving and how is that benefiting you?**

Generating documents that were previously written in Visual Force. Now we can create templates and easy update when changes are made

  ### 28. Very user-friendly and beautiful output

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

I like that we can customize the template that is generated so it looks like our company's marketing material. It provides a nice, clear quote to the client.

**What do you dislike about Conga Composer?**

Sometimes it takes a while for the document to generate once you hit the button.

**Recommendations to others considering Conga Composer:**

This tool makes things alot easier. The UI is nice, and very customizable.

**What problems is Conga Composer solving and how is that benefiting you?**

Sending out nice, marketing-blessed quotes that look professional.  Everyone was sending out their own versions of quotes before. Now, it's quick, easy, standardized and clean.  We are also going to be implementing Conga Contracts soon.

  ### 29. Industry Leader

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cornelia W. | Salesforce Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

I really like the declarative setup of most of the features Conga provides. You don't have to have a developer background to setup and use this product.

**What do you dislike about Conga Composer?**

Sometimes i feels like there are so many features that you never really learn them all, but no real negatives of this product.

**What problems is Conga Composer solving and how is that benefiting you?**

Automated invoice generation.

  ### 30. Excellent onboarding and support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ed P. | VP Client Success, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2019

**What do you like best about Conga Composer?**

I found Conga Collaborate to be easy to administer, and Conga's professional services to set up the product with Salesforce and their ongoing support have been terrific. 

**What do you dislike about Conga Composer?**

UX is good, but could be even simpler for occasional users. We have a major challenge with adoption, so anything Conga can do to make the product so intuitive, friction-less and mistake-proof that even a 6-year old can do it would be greatly appreciated. 

**What problems is Conga Composer solving and how is that benefiting you?**

Conga Collaborate has saved our pre-sales engineers about 75% of their time generating Statements of Work, so it's been a major productivity improvement. The system also ensures our field people use only correct, approved document versions as a starting point. That's harder to quantify, but the increase in consistency and quality ripples through the organization and saves a significant amount of frustration, rework, and customer ill will downstream. 

  ### 31. Easy impementation and Awesome Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

The ability to create base documents and turn on certain parts with perameters built and customized to your org. The white pages were extremely knowlegable and easy to understand and build your knowledge.
Conga Support was great in regards to providing solutions and timely answers.

**What do you dislike about Conga Composer?**

The time spent learning how to build out buttons - but that would be in any given situation and with any product when implementing a new product.

**What problems is Conga Composer solving and how is that benefiting you?**

Ability to generate documents hassle and headache free. Less voided documents. Clean experience for customers .

  ### 32. Nice SFDC integration, poor service for small business customers.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about Conga Composer?**

The software does the job - creating documents from SFDC in our case.  The Templates are relatively easy to manage and quite powerful.

**What do you dislike about Conga Composer?**

The user license procurement/management process is cumbersome, and we had a really bad experience with poor communication around our annual renewal this year.  As a Small Business customer (with ~20 Conga Licenses), we've had no less than 10 "points of contact" in the past year.

**What problems is Conga Composer solving and how is that benefiting you?**

We're using Conga to generate Sales Orders and Contracts directly from SFDC Opportunities.  We're also using the Conga Sign platform.

  ### 33. Conga Document Generation Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** July 08, 2020

**What do you like best about Conga Composer?**

speeding up the process,easy to configure

**What do you dislike about Conga Composer?**

Document generation process is little complex,

**What problems is Conga Composer solving and how is that benefiting you?**

creating docuements on the fly

  ### 34. Easy Document Generation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

Conga is powerful and flexible, and the changes made over the last couple of years for building Solutions has made the product much easier...and even better changes are coming. Easily integrates with Conga Sign as well as other digital signing products. A huge timesaver!

**What do you dislike about Conga Composer?**

The support website and Conga U have been in transition. Would prefer to have recommended "paths" of courses by product and level so that new users know what order courses should be taken in.

**What problems is Conga Composer solving and how is that benefiting you?**

Proposals and Orders/Contracts, BAAs.

  ### 35. Conga Rocks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brent O. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

Eease of setup.  Great customer support and abundant training materials.

**What do you dislike about Conga Composer?**

Experienced some issues that ended up being Salsforce permission settings that prevented parts of the document to generate.  Took some time to investigate.

**What problems is Conga Composer solving and how is that benefiting you?**

Ease of use for sales reps to generate PDF quote documents.

  ### 36. I love Conga Composer and Sign!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelly G. | Salesforce Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

Easy to setup and maintain. Consistency of documents

**What do you dislike about Conga Composer?**

There is nothing to dislike about Composer

**Recommendations to others considering Conga Composer:**

They make life easier for Sales, Execs, legal and the whole team.

**What problems is Conga Composer solving and how is that benefiting you?**

They make work life easier for Sales, Execs and legal. Easy for end users learn and use.

  ### 37. Great product that enables you to pull data from all over Salesforce

**Rating:** 4.5/5.0 stars

**Reviewed by:** Timothy H. | Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

The ability to pull multi-layered data from multiple objects at a time into a single document.

**What do you dislike about Conga Composer?**

Somewhat archaic integration and flow from Salesforce to Conga

**What problems is Conga Composer solving and how is that benefiting you?**

I am able to generate legal doduments at the end of a end user process for documentation purposes.

  ### 38. Exceeded Expectations, Amazing Service, Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelley H. | Director of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2019

**What do you like best about Conga Composer?**

We use it for the generation of secure PDFs for our student disability accommodations at Stanford. Great support and training materials online and ease of use with buttons for our advisers and batch runs for quarterly sends.

**What do you dislike about Conga Composer?**

There's really nothing to complain about. They even offer a non-profit discount for those of us in higher edu!

**What problems is Conga Composer solving and how is that benefiting you?**

We've moved from copying and pasting Word documents to PDFs and are able to deliver consistently formatted letters to our faculty and teaching staff. Saves administrative time for advisers to work with students! 

  ### 39. Made the first step of our digital document transformation seamless!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

Conga provides everything you need from training, templates and even to techincal assistance that allows you to get the job done even on small resource.

**What do you dislike about Conga Composer?**

Can something be too good? The learning curve for bringing someone new into the organization can be a little tough. We use it as an opportunity to give professional development.

**What problems is Conga Composer solving and how is that benefiting you?**

No problems. Load of benefits. It definitely streamlines our documents and ensures all our partners are receiving the same level of service.

  ### 40. Professional Proposal Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cathy I. | Business Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

Ease of use within Salesforce.  The professional presentation which sets us apart from our competition.

**What do you dislike about Conga Composer?**

Not always easy to make changes to templates

**What problems is Conga Composer solving and how is that benefiting you?**

Our sales staff can easily create proposals with pricing for multiple products very quickly

  ### 41. Simple amazing technology, & great support team!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Guillermo P. | Leader ☁ Orange County Admin Group, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2019

**What do you like best about Conga Composer?**

The tech is easy to use especially with the latest wizard tools.

**What do you dislike about Conga Composer?**

The MS word issues are usually the problem, but that's not congas fault from what I can tell. The query builder is good but it has a couple minor bugs when using multiple SF sessions. 

**Recommendations to others considering Conga Composer:**

Make sure you know all the requirements, and call support when you need help they are amazing. Truly best in class.

**What problems is Conga Composer solving and how is that benefiting you?**

Keeping my users focused on keeping Salesforce updated so Conga can do the hard work of generating documents.

  ### 42. User Friends and Effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

It allows the business to make their documents more consistent.

**What do you dislike about Conga Composer?**

Sometimes during the automation of the document merge fields do not work dependent on how the field is named and if their are other fields with the exact same name.

**What problems is Conga Composer solving and how is that benefiting you?**

Conga allows us to send more emails and documents in a more efficient way. We are able to send more documents in a day bc the automation allows us to be more productive.

  ### 43. Professional and Consistent Documents

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

The dynamic template ability of Conga and the ease of use make it a very powerful tool for so many use cases.

**What do you dislike about Conga Composer?**

The template builder could be a little more user friendly

**What problems is Conga Composer solving and how is that benefiting you?**

We needed to create dynamic templates using Salesforce data without having our users ever leave Salesforce.  Conga Composer fit the bill.  It's ability to let us create documents using MS Word, Powerpoint and Excel mean that the use cases are limitless.

  ### 44. New user of Conga Composer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

Easy to learn with available resources, university, etc. Use of templates to reuse for business purposes.

**What do you dislike about Conga Composer?**

Learning queries and data but getting there..

**What problems is Conga Composer solving and how is that benefiting you?**

Cost benefits with other vendor solutions being overbuilt for our needs

  ### 45. Great, Robust Solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cortney N. | Salesforce Manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2019

**What do you like best about Conga Composer?**

The functionality of the tool is the best feature.  It offers the ability to sort and filter, as well as, create unique documents for any use case.

**What do you dislike about Conga Composer?**

The training could have been more geared to the specific use case that was discussed in the sales meetings.

**Recommendations to others considering Conga Composer:**

The training videos are incredibly helpful.

**What problems is Conga Composer solving and how is that benefiting you?**

Creating documents for sales teams that will allow us to provide an aesthetically pleasing document to our potential clients that shows our products in a more formatted and sorted manner.

  ### 46. Easy to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Melany M. | Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

Easy to customize by different use cases

**What do you dislike about Conga Composer?**

Different products that need to be combined together

**Recommendations to others considering Conga Composer:**

Recommend using this tool to easily generate professional looking documents

**What problems is Conga Composer solving and how is that benefiting you?**

Creating a quote PDF with CPQ rules;

  ### 47. Great product for automatic document generation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

Ease of setup and configuration wihtout actually writing a single line of code

**What do you dislike about Conga Composer?**

Most of your training is still on Classic. It would be helpful if you could convert training videos into lightning.

**What problems is Conga Composer solving and how is that benefiting you?**

Sales reps need details of some of the records from salesforce so that they can prepare for their meeting. we are generating detailed documents that helps our sales reps and sales manager make decisions

  ### 48. Great product to help with efficency and tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rovena P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

Being able to generate documents out of Salesforce without duplication of effort

**What do you dislike about Conga Composer?**

Sometimes the font changes in the template

**What problems is Conga Composer solving and how is that benefiting you?**

Efficiency and elimination of duplicate work from field staff

  ### 49. Great Product, Onboarding and Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex F. | Director of Business Technology Solutions, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2019

**What do you like best about Conga Composer?**

The platform is very flexible from the programming standpoint and allows us to create a highly customized output document from Salesforce CPQ.

**What do you dislike about Conga Composer?**

Have not experienced any downsides as of yet.

**What problems is Conga Composer solving and how is that benefiting you?**

Our use case is a highly customized output from Salesforce CPQ and Conga has allowed us to accomplish this through their platform.  Conga support has been amazing when we've needed additional assistance.

  ### 50. Composer has elevated our company

**Rating:** 5.0/5.0 stars

**Reviewed by:** ✔️Greg B. | President &amp; CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Composer?**

Composer has given us the ability to easily expose data from Salesforce.

**What do you dislike about Conga Composer?**

There's nothing that I don't like about Composer

**What problems is Conga Composer solving and how is that benefiting you?**

Easily create documents from the Salesforce platform.


## Conga Composer Discussions
  - [How to map parent child records in excel](https://www.g2.com/discussions/12703-how-to-map-parent-child-records-in-excel) - 1 comment, 1 upvote
  - [What is Conga Composer?](https://www.g2.com/discussions/what-is-conga-composer) - 3 comments

- [View Conga Composer pricing details and edition comparison](https://www.g2.com/products/conga-composer/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-07-21+11%3A37%3A43+-0500&secure%5Bsession_id%5D=d9b41887-ef7e-4c28-87e7-2635bb78164a&secure%5Btoken%5D=cfd3d27f912785caf8944fe4c46eaf0ee34c3e44e746721c0b07822ef76f2df1&format=llm_user)
## Conga Composer Integrations
  - [2ez-Con – Construction Document Distribution &amp; Approval](https://www.g2.com/products/2ez-con-construction-document-distribution-approval/reviews)
  - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews)
  - [Adobe Export PDF](https://www.g2.com/products/adobe-export-pdf/reviews)
  - [Agentforce Financial Services (formerly Salesforce Financial Services Cloud)](https://www.g2.com/products/agentforce-financial-services-formerly-salesforce-financial-services-cloud/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
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  - [Certinia CS Cloud](https://www.g2.com/products/certinia-cs-cloud/reviews)
  - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews)
  - [Conga CPQ](https://www.g2.com/products/conga-cpq/reviews)
  - [Conga Grid](https://www.g2.com/products/conga-grid/reviews)
  - [Conga Orchestrate](https://www.g2.com/products/conga-orchestrate/reviews)
  - [Conga Sign](https://www.g2.com/products/conga-sign/reviews)
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  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)

## Conga Composer Features
**Document Creation**
- Customizability: Variables and Fields
- Template Creation and Flexibility
- Rich Media
- Online Document Creation
- PDF Creation
- Custom Branding

**Data Sources**
- Software
- Spreadsheets
- Documents

**Generation**
- Templates
- Automation
- Branding

**Design**
- Graphics
- Templates
- Themes

**Customization**
- SEO
- API Contracts
- Change Management

**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Workflow**
- Document Builder Interface
- Collaborative Creation
- Assembly and Approval Workflows

**Collaboration**
- Multi-User Collaboration

**Organization**
- Respository
- Third-Party Integration
- Access Management

**Analytics**
- Engagement Tracking
- Proposal Effectiveness Reporting
- Reporting and Dashboards

**Delivery**
- Workflow
- Schedule
- Batch

**File Types**
- Export

**Administration and Platform**
- User, Role, and Access Management
- Alerts and Notifications
- CRM Integration
- E-Signature Integration
- CPQ Integration
- API / Integrations

**Edit & Revise**
- Revision History
- Suggestion Mode

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Image-to-Text

**Integrate & Embed**
- Applications

**Generative AI**
- AI Text Generation

**Agentic AI - Document Generation**
- Autonomous Task Execution

**Operating System**
- PC Operating System
- Mac Operating System
- Linux Operating System

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text

**Agentic AI - Document Creation**
- Proactive Assistance

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