Compulink Advantage Reviews & Product Details

I have used Compulink Advantage for six years and find the user interface very easy to understand and navigate. Coming from a background in Educational IT support, I found it much easier than expected to learn my way around the system. The ability to customize interface screens and tables has helped us build a far more efficient workflow in our office, and being able to write my own SQL worklists and reports helps us gain useful insights into every step of our operation. The AI assistant built into the software also does a great job supporting our staff with day-to-day tasks and helping refine our workflows. Review collected by and hosted on G2.com.

At times the online support manual can feel a bit dated but generally nothing that I can't work around. The lack of certain functions and routines can sometimes lead to a wall in a project, but again nothing that can't be worked around. Review collected by and hosted on G2.com.

The Compulink Advantage Conference was both insightful and informative, offering an exciting glimpse into what's ahead for the platform and its users. The event was exceptionally well-organized, with a great deal of thought and attention to detail evident throughout. From the pre-conference event at Dierks Bentley's to the food, Thursday evening's dinner party, giveaways, and prizes, Compulink truly went above and beyond to create an enjoyable and memorable experience.

Beyond the hospitality, the educational sessions were thoughtfully structured and covered a wide range of relevant topics. I felt the conference offered valuable information not only for physicians and practice administrators, but also for team members involved in day-to-day operations. Sessions focusing on billing, credentialing, patient experience, and EHR functionality could be particularly beneficial for administrative and support staff.

Overall, it was a well-executed event that successfully combined education, networking, and hospitality while providing valuable insight into the future of Compulink and opportunities to improve practice efficiency. Review collected by and hosted on G2.com.

This is certainly not a criticism, as I recognize how much information and programming must be accommodated within a two-day conference. However, it would be wonderful to have additional opportunities or dedicated time to visit the Support Lounge and speak directly with Compulink representatives. With so many valuable educational sessions taking place, it can be challenging to find time to take advantage of the one-on-one support opportunities without missing other presentations. Having a little more flexibility in the schedule for these interactions would be a welcome addition to future conferences. Review collected by and hosted on G2.com.

I like that it has features that can make me more efficient! Review collected by and hosted on G2.com.

It is extremely challenging to set it up properly with trying to understand how all of the connections prompt each other. For example, we never set up practice Watch when we first launched and now it is almost 4 years later and we are just setting it up now I feel like we should’ve had more intensive training each year built in not just the training hours there are so many features that we didn’t even realize we weren’t using properly until we came to the conference. Review collected by and hosted on G2.com.

I love that all the information I need to make our practice more profitable is right at our fingertips inside Advantage! The team at Compulink is always eager to help resolve any issues you may run into. Most of the time, they aren’t really software issues—they’re user issues—but the team is so gracious about helping us navigate them, get things resolved, and avoid having the same problems come up twice. Review collected by and hosted on G2.com.

It can look overwhelming to new hires, but once they become established users, they understand there’s a lot of useful information packed in. Review collected by and hosted on G2.com.

The Attendee Hub was a nice way to keep all of my sessions organized. Review collected by and hosted on G2.com.

The session descriptions were a little vague so sometimes I'd be in a session that was completely unrelated to what I thought it was for. Also - there was a lot of "imagine this" situations. A lot of the slides only had topics listed, and there was not as much demoing as I'd hoped. Review collected by and hosted on G2.com.

Compulink allows computerized charting for our surgery center. The help ticket feature has been very helpful. I appreciate the fast response and the staff have been super helpful and patient. Review collected by and hosted on G2.com.

We had a very rough implementation of Compulink at our organization. Our clinic side has always used Compulink but we recently started using the ASC on the surgery side. I wish we would have been better aware of the resources available. Our contact person didn’t respond in what felt like an appropriate time when we had issues. Review collected by and hosted on G2.com.

Compulink Advantage helps our Optometry practice with charting, ordering glasses, Electronic billings, and scheduling. It has a few helpful features that I use everyday but my favorite is being able to right click to save things. This tool is unbelievable helpful and time saving! Their support staff is stellar. They go above and beyond to help our practice tweak Compulink Advantage to better serve our office. Review collected by and hosted on G2.com.

The occasional issues arise with Compulink Advantage. I have discovered that any issues our practice has had are quickly resolved by their support staff. Review collected by and hosted on G2.com.

I like using the reports to get different details and sections cleaned up. I like to see which products compulink integrates with to make my day easier Review collected by and hosted on G2.com.

Sometimes the set up seems a little clunky, and hard to manage. It's gotten easier to understand with time. Review collected by and hosted on G2.com.

I like that the customer service staff is very helpful and can usually resolve any complications quickly. I like the Casie feature to help answer questions in a hurry. Review collected by and hosted on G2.com.

I dislike that some of the reporting is not as user friendly like excel based. I also dislike that some actions require multiple clicks to get the task complete. Review collected by and hosted on G2.com.

I appreciate that it encompasses all of the dynamics of our practice, in that it is an amazing EHR for our providers, it communicates with other providers and patients through PW without creating more work for my staff or providers, it links into the billing portion and allows us to be in charge of our EHR and billing and keeps us in compliance with government requirements and regulations. We use Compulink basically 24/7 and appreciate the customer service they provide. Review collected by and hosted on G2.com.

The one thing we'd change/update would be the medications component. SureScripts seems to be antiquated, cumbersome and time consuming, whereas other programs and apps are much more user friendly, communicate better with pharmacies and patients. The communications process between our EHR and refill requests from pharmacies are not always as timely and accurate as we'd prefer or as intuitive as some of the other products our providers use at other facilities. We are hoping that the anticipated changes will allow us to choose which e-script app we prefer and integrate it into Compulink so that the medication reconciliation and controlled substance e-script will be faster and more effective than the current system. Review collected by and hosted on G2.com.