ComplyAdvantage impressed me with its seamless implementation process and the flexibility it offers, allowing users to either tailor rules to their needs or utilize the pre-built library. The case management features are strong, and being able to view alerts by entity gives a thorough perspective on customer behavior, which is extremely helpful for effective risk monitoring. Additionally, users have reported that the platform is intuitive and easy to use. Review collected by and hosted on G2.com.
It would be beneficial to have notification triggers for escalated cases and the ability to tag users within the system for follow-up actions. While this isn’t a major drawback, it would be a valuable addition to improve workflow and collaboration. Review collected by and hosted on G2.com.
Thank you for your feedback, Andre Luiz! We’re glad to hear the implementation and flexibility have supported your risk and transaction monitoring work. We appreciate your suggestions around notifications and user tagging, and if you haven’t already discussed these with your CSM, please feel free to reach out to us at support@complyadvantage.com, as we'd love to hear more.
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