ComplyAdvantage Reviews & Product Details

ComplyAdvantage has been an invaluable partner for us for many years, and it’s genuinely a tool we like working with.

The interface after the migration to the new technological set-up was quite new for us, but we are getting used to it really quickly. The most widespread use case for us is customer screening and monitoring, and ComplyAdvantage perfectly meets our needs in that domain on a day-to-day basis.

From the technical side, the integration process is smooth and predictable, and the solution scales very well, whether you are integrating with a large institution with hundreds of thousands of customers or a small startup with hundreds of customers.

Account management and customer support often exceed expectations Review collected by and hosted on G2.com.

Couldn't really name any of the major drawbacks. Like with any other system, you can occasionally get into duplicate or very similar profiles for the same individual, which means some extra manual review. Review collected by and hosted on G2.com.

ComplyAdvantage impressed me with its seamless implementation process and the flexibility it offers, allowing users to either tailor rules to their needs or utilize the pre-built library. The case management features are strong, and being able to view alerts by entity gives a thorough perspective on customer behavior, which is extremely helpful for effective risk monitoring. Additionally, users have reported that the platform is intuitive and easy to use. Review collected by and hosted on G2.com.

It would be beneficial to have notification triggers for escalated cases and the ability to tag users within the system for follow-up actions. While this isn’t a major drawback, it would be a valuable addition to improve workflow and collaboration. Review collected by and hosted on G2.com.

I like ComplyAdvantage for its understandable and user-friendly interface, which makes it easy to start working with it right away, even if it's your first time using it. The fast and well-optimized search for potential matches is very efficient, allowing me to create a searching profile with my own parameters. I appreciate the flexibility of setting the fuzziness interval percentage to suit my needs rather than being limited to predefined options like low, medium, or high. Review collected by and hosted on G2.com.

For me, it's not very comfortable that it's logging out every time you end a session on your PC. For example, it would be good to add Google Authenticator to use it without logging in every session or day. And you need to be assigned on the screening - put the relevant status, and so on. You cannot leave a comment about true or false positive in the match so the client would be assigned to you automatically without additional actions. Review collected by and hosted on G2.com.

My firm uses ComplyAdvantage for customer screening and without doubt the most useful feature it has is the configurability available through the user interface. It saves so much time and enables for quick responses to issues identified as we are able to amend our own search profiles, the lists we screen against, our fuzziness matching percentage and notifications we wish to receive. There is also a range of configurations that the ComplyAdvantage team help you set up in order to strike the balance between having effective controls whilst reducing false positive rates such as name logic and PEP out of office timescales. Generally, the user interface is really easy to use and the tool is reliable which makes our teams jobs easier. Review collected by and hosted on G2.com.

We have communicated with ComplyAdvantage previously about their responsiveness to our help tickets/emails. We have experienced times where it has taken them several days/up to a week to respond to a query. They have taken this feedback on board and we continue to see improvements which is positive. Review collected by and hosted on G2.com.

What I like best about ComplyAdvantage is its powerful combination of real-time data, intuitive interface, and customizable risk screening tools. It significantly streamlines compliance workflows by providing timely alerts and detailed profiles, which helps us make informed decisions faster. The platform’s global coverage and AI-driven insights also give us confidence in our due diligence and monitoring processes. It’s a reliable partner in managing financial crime risk efficiently. Review collected by and hosted on G2.com.

While ComplyAdvantage is a robust platform, one area for improvement is the occasional delay in updating certain profiles or sanctions data, which can affect time-sensitive decisions. Additionally, the user interface—though generally intuitive—can feel a bit cluttered when navigating large volumes of alerts or search results. More advanced filtering or customization options would enhance usability, especially for teams handling high alert volumes. Review collected by and hosted on G2.com.

Comply Advantage is very user friendly, we get access to wider verity of alerts which is very helpful. I am able to find the very recent information on individuals which is expected from a monitoring tool. Review collected by and hosted on G2.com.

Entering information and editing information need to have more options. Once entered information cannot be edited which results in duplication of work, since i need would need to recreate another file on individual or firm. Review collected by and hosted on G2.com.

I am highly impressed with the high quality of ComplyAdvantage's services combined with its fast and reliable customer support. The platform boasts a clean, intuitive interface that enhances user experience, and its straightforward integration process seamlessly embeds it into our workflow. I also appreciate the frequent updates to data sources, which ensure the most current information is always at hand. The platform's flexibility in configuration options, such as adjustable fuzziness levels and the ability to create customized profiles with different sets of sources, stands out. Switching to ComplyAdvantage from previous products was motivated by its significantly higher overall quality, lower service costs, and enhanced user-friendly interface. It has proven to be a reliable solution and is widely recognized as a leading provider, reinforcing our decision to adopt it. The initial setup was easy, and due to all these positive experiences, I am very likely to recommend it to others. Review collected by and hosted on G2.com.

There are a few aspects that could be improved. The platform lacks detailed logging for case processing, making it difficult to track user actions and maintain a clear audit trail. Additionally, analytics can only be exported for the last six months, and obtaining older data requires contacting support. Enhancing audit transparency and offering more flexible analytics export options would significantly improve overall usability. Review collected by and hosted on G2.com.

What I like most about ComplyAdvantage’s Transaction Monitoring solution is how easy it makes spotting real risks without getting buried in noise. The dashboards are clear, the audit trails are solid, and it’s flexible enough to fit how we actually work. It’s a huge improvement from our former approach of manual reviews in spreadsheets, giving the team far more confidence that we’re catching what matters and spending our time where it counts. Review collected by and hosted on G2.com.

What I like least about ComplyAdvantage’s Transaction Monitoring solution is that the display can feel a little technical at first. There’s a bit of a learning curve when you’re getting started, especially for users who aren’t as familiar with data-heavy interfaces. That said, once you get used to it, the layout makes sense, and it becomes easy to navigate and use effectively day to day. Review collected by and hosted on G2.com.

I really appreciate ComplyAdvantage for its robust and trusted functionality that provides a seamless and easy-to-use experience. Over the years, it has consistently allowed me to swiftly perform sanction checks on new inquiries, ensuring compliance with sanctioning laws, which is crucial for my role in placing business into Lloyds. The setup experience was straightforward with no difficulties, allowing me to integrate it into my workflow effortlessly. I find the program to be reliable with no significant issues, and I value the confidence it provides in maintaining compliance. This trust in its capabilities is why I would consider purchasing it again and highly recommend it to others seeking similar solutions. Review collected by and hosted on G2.com.

I dislike that when a positive hit for a sanctioned individual or an individual with adverse media appears, there is no way to select just that hit. The PDF printout shows every name, inclusive of the positive hits, which can be confusing. It would be beneficial if I could select just the positive hits to clarify exactly which results I'm referring to when I say a positive hit. Review collected by and hosted on G2.com.

ComplyAdvantage is a reliable and efficient system to screen entities. It plays a critical role in our compliance processes by helping us identify potential risks quickly and accurately. The platform is user-friendly, with intuitive search functionality and clear reporting, which makes it easy to integrate into daily workflows. Its real-time data and automated alerts enhance our ability to stay compliant with regulatory requirements. Overall, ComplyAdvantage adds significant value by streamlining our sanctions checks and supporting our risk management efforts. Review collected by and hosted on G2.com.

While ComplyAdvantage is a useful tool for screening entities, there are a few areas that could be improved. The search functionality can occasionally flag false positives which creates unnecessary manual work and impacts efficiency. Enhancements in data accuracy, filtering, and user support would make the system even more effective. Review collected by and hosted on G2.com.