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Complaint Management Reviews (4)

Reviews

Complaint Management Reviews (4)

3.5
4 reviews
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Gianfranco C.
GC
Administrative Assistant
Small-Business (50 or fewer emp.)
"Honeywell"
What do you like best about Complaint Management?

Honeywell provides avionics, engines, systems, and services for aircraft manufacturers and airlines. Honeywell offers a wide range of products, including building automation systems, security solutions, and energy-efficient solutions for commercial and residential buildings. Review collected by and hosted on G2.com.

What do you dislike about Complaint Management?

Honeywell is known for providing excellent customer service and support Review collected by and hosted on G2.com.

HO
Supervisor
Mid-Market (51-1000 emp.)
"It's something, but could be better"
What do you like best about Complaint Management?

It's useful to have the Sparta Systems Complaint Management system because it puts all of the complaints in an easily accessible spot for you. So it is nice to have that automation and knock out some steps for you. Review collected by and hosted on G2.com.

What do you dislike about Complaint Management?

It is kinda of confusing and the help from their support team isn't the worse, but it would be nicer if they were more responsive and had a better way of showing you how to start it all up. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Mid-Market (51-1000 emp.)
"Works how it should, needs some updating though"
What do you like best about Complaint Management?

I like that the platform is simple and works as it should. It is not complicated to use and helps keep complaints and tasks manageable. Review collected by and hosted on G2.com.

What do you dislike about Complaint Management?

I don't like the presentation of the platform. It is basic and lacks a visually enticing layout. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise (> 1000 emp.)
"Sparta Review"
What do you like best about Complaint Management?

The ease of browsing and availability of all kinds of options to choose from in the portal Review collected by and hosted on G2.com.

What do you dislike about Complaint Management?

The high cost involved with it and the time to resolve any queries Review collected by and hosted on G2.com.

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Complaint Management