I like that I am able to separate the voice and sms functionality of a number. Review collected by and hosted on G2.com.
I don't like the user interface. The porting is a little clunky as well. Review collected by and hosted on G2.com.
ThinQ's admin site allows us to create multiple trunks with different rules. The system is very flexible. The offer automated lowest cost routing rules, or we can manually specify carriers to use and caps on per minute costs. ThinQ also provides daily spend thresholds for NA and INTL calling to ensure we don't bleed money in the event any of our clients accounts are compromised. Thank you ThinQ ~ Review collected by and hosted on G2.com.
They couldn't take credit cards with Canadian addresses, but that's been fine they accept PayPal and other methods of payments as well. Review collected by and hosted on G2.com.
Mike, glad the controls and capabilities of thinQ are helping you save money, route your calls most efficiently, and at high quality. We're hard at work on our billing system to make it even better, watch for more details.
Their easy process of ordering DID ranges Review collected by and hosted on G2.com.
The inability to search for specific DIDs Review collected by and hosted on G2.com.
Nick, we just released updates to our phone number ordering system to allow you to search for blocks of numbers and more. Sign in to thinQ io today, enjoy!
ThinQ allowed our business to switch communications from a large but high cost provider and instantly save 70 cents for phone numbers, we have like 200 numbers and at least $5 per 1,000 minutes. Overall, the platform has saved us at least $450 per month. Since our 2yrs using ThinQ, we've only had to contact a handful amount of times and it was mostly user errors. Highly recommend. Review collected by and hosted on G2.com.
That i didn't find out about them until now. Review collected by and hosted on G2.com.
I love how easy that makes it to add new clients as well as the reliability. Review collected by and hosted on G2.com.
For a while, I was not too fond of the fact that inbound and outbound were two separate portals, but now it's great that they are combined. Review collected by and hosted on G2.com.
Delivering 40 layers of carrier redundancy, and giving you full control and transparency, adds up to a reliable way to deliver your communications - thanks for your review!
Really easy to setup and configure. Fast setup. Review collected by and hosted on G2.com.
They don't offer e911 on non-ThinQ DID's Review collected by and hosted on G2.com.
I like having the different call path options instead of being stuck with 1 that could potentially go down or have bad service. Being able to route for the best path is a huge benefit. Never had any call failures or issues with call quality. Review collected by and hosted on G2.com.
Having 2 portals to manage incoming and outgoing. Review collected by and hosted on G2.com.
I like their portal is very user-friendly and that you can set trigger alerts when a limit passed with the ability to auto-close the trunk. Review collected by and hosted on G2.com.
Our team has no portal access to call in to support, and it takes a while to turn back on those trunks. Review collected by and hosted on G2.com.
The customer service has been fantastic in helping get us setup. Once it was setup everything has gone really smoothly. Review collected by and hosted on G2.com.
The API documentation was not clear on specific limits and information. Talking with the customer service team they were able to address them quickly but it would have been nice to know ahead of time. Review collected by and hosted on G2.com.
The limits and fraud protection that Thinq provides is top notch. They alert us and shut down fraud almost immediately when it happens thus saving us thousands in fraud. Review collected by and hosted on G2.com.
They don't drop active calls so if the fraud is already happening you can get a negative balance. Review collected by and hosted on G2.com.
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
How do large companies use thinQ?
Averages based on real user reviews.
1 month
8 months
14%
