G2 reviewers report that Bandwidth excels in providing a reliable communication experience, with users highlighting its easy integration and high call quality. This is attributed to Bandwidth's direct-to-carrier model, which minimizes intermediaries and enhances performance.
Users say that Commio stands out for its exceptional customer service, with many praising the friendly and helpful support team. Reviewers appreciate the seamless integration process and the overall user-friendly GUI, making it a pleasure to work with.
According to verified reviews, Bandwidth has a stronger overall G2 Score, indicating higher user satisfaction. This is reflected in the positive feedback regarding its strong API suite and transparent pricing, which users find beneficial for their business needs.
Reviewers mention that while Commio has a slightly higher star rating, Bandwidth's larger number of reviews suggests a more established presence in the market, providing a broader perspective on user experiences and satisfaction.
Users highlight that Bandwidth's implementation process is efficient, with many noting that the onboarding experience is intuitive and straightforward, which helps businesses get up and running quickly.
G2 reviewers indicate that while both platforms offer solid support, Bandwidth's users report slightly lower satisfaction in areas like ease of integration compared to Commio, which is praised for its smooth setup and timely billing processes.
Pricing
Entry-Level Pricing
Bandwidth
No pricing available
Commio
No pricing available
Free Trial
Bandwidth
Free Trial is available
Commio
Free Trial is available
Ratings
Meets Requirements
8.9
331
9.3
86
Ease of Use
8.8
363
9.2
86
Ease of Setup
8.6
217
8.9
66
Ease of Admin
8.8
195
9.1
66
Quality of Support
8.9
329
9.4
85
Has the product been a good partner in doing business?
Today, Bandwidth operates mostly in the US and Canada, with almost 60 million local and toll-free phone numbers in operation on our network. Bandwidth...Read more
Is support included?
1 Comment
Official Response from Bandwidth
Yes! We are proud to offer extensive, included support for every Bandwidth customer. Customers receive a range of included support options including email...Read more
Can I run my short code campaign on Bandwidth?
1 Comment
Official Response from Bandwidth
You can! But there are a few things to take note of: while we’re able to power short codes here at Bandwidth, we don’t lease or sell them to our customers....Read more
I can say that one benefit a contact center would see with thinQ is the toll-free LCR. The best rate will be used per caller inbound to your toll-free...Read more
What does thinQ integrate with?
1 Comment
Official Response from Commio
Supercharge your voice API by adding thinQ Least Cost Routing (LCR) to Twilio, Nexmo or Plivo Voice.
Applications using voice APIs like Twilio, Nexmo, or...Read more
What does the thinQ interface look like?
1 Comment
Official Response from Commio
Our intuitive i.thinq.com cloud platform is the only tool you need to easily purchase, port, and provision your local DIDs from multiple vendors. See screen...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.