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At a Glance
Market Segments
Small-Business (44.4% of reviews)
Small-Business (70.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Bandwidth
Star Rating
(467)4.4 out of 5
Market Segments
Small-Business (44.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about BandwidthCommio
Star Rating
(133)4.6 out of 5
Market Segments
Small-Business (70.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CommioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bandwidth excels in its VoIP Number feature, receiving a score of 9.3, which reviewers mention provides reliable and clear communication, making it a preferred choice for businesses focused on voice services.
- Reviewers mention that Commio shines in Quality of Support, with a score of 9.4, indicating that users appreciate the responsiveness and helpfulness of the support team, which is crucial for businesses needing quick resolutions.
- G2 users highlight that Bandwidth's Ease of Integration is rated at 8.2, which some users find less intuitive compared to Commio's 8.9, where users report a smoother onboarding experience with better documentation.
- Users on G2 say that Commio's Text Personalization feature, rated at 8.3, allows for more tailored messaging, which is particularly beneficial for marketing campaigns, while Bandwidth lacks in this area.
- Reviewers mention that Bandwidth's API Call Speed is rated at 8.2, which some users find satisfactory, but Commio's 8.8 rating indicates faster response times, enhancing user experience for developers.
- Users report that Commio's Professional Support score of 8.9 is a significant advantage, as many users feel that the level of assistance provided is superior, especially for complex integrations and troubleshooting.
Pricing
Entry-Level Pricing
Bandwidth
No pricing availableCommio
No pricing availableFree Trial
Bandwidth
Free Trial is available
Commio
Free Trial is available
Ratings
Meets Requirements
8.9
328
9.3
86
Ease of Use
8.8
360
9.2
86
Ease of Setup
8.7
214
8.9
66
Ease of Admin
8.8
193
9.1
66
Quality of Support
9.0
326
9.4
85
Has the product been a good partner in doing business?
9.0
196
9.6
67
Product Direction (% positive)
8.9
321
8.9
77
Features by Category
Text Messaging
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.7
5
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.1
53
|
Verified
8.9
40
|
Verified
8.0
46
|
Verified
8.8
32
|
Verified
8.1
52
|
Verified
8.7
36
|
Verified
Support
7.8
57
|
Verified
8.2
41
|
Verified
Feature Not Available
Feature Not Available
8.4
59
|
Verified
8.9
42
|
Verified
Messaging Channels
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
8.7
5
Not enough data
9.2
6
Not enough data
6.9
6
Not enough data
8.3
6
Not enough data
8.3
5
Not enough data
8.8
7
Not enough data
Basic Communication
9.1
44
Not enough data
7.6
16
Not enough data
8.3
17
Not enough data
7.6
16
Not enough data
8.5
31
Not enough data
8.9
17
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.8
16
Not enough data
7.2
25
Not enough data
6.9
17
Not enough data
Advanced Features
7.0
23
Not enough data
7.6
26
Not enough data
9.3
44
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bandwidth and Commio are categorized as Communication Platform as a Service (CPaaS)
Unique Categories
Bandwidth is categorized as VoIP Providers
Commio is categorized as SMS Marketing, Proactive Notification, UCaaS Platforms, and RCS Business Messaging
Reviews
Reviewers' Company Size
Bandwidth
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Commio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
58.9%
Information Technology and Services
12.1%
Computer Software
8.1%
Marketing and Advertising
2.4%
Internet
2.4%
Other
16.2%
Telecommunications
59.6%
Information Technology and Services
8.8%
Computer Networking
5.3%
Computer Software
4.4%
Wholesale
2.6%
Other
19.3%
Alternatives
Discussions
Do you offer International service?
1 Comment
Official Response from Bandwidth
Today, Bandwidth operates mostly in the US and Canada, with almost 60 million local and toll-free phone numbers in operation on our network. Bandwidth...Read more
Is support included?
1 Comment
Official Response from Bandwidth
Yes! We are proud to offer extensive, included support for every Bandwidth customer. Customers receive a range of included support options including email...Read more
Can I run my short code campaign on Bandwidth?
1 Comment
Official Response from Bandwidth
You can! But there are a few things to take note of: while we’re able to power short codes here at Bandwidth, we don’t lease or sell them to our customers....Read more
How do Contact Centers use thinQ?
2 Comments
BR
I can say that one benefit a contact center would see with thinQ is the toll-free LCR. The best rate will be used per caller inbound to your toll-free...Read more
What does thinQ integrate with?
1 Comment
Official Response from Commio
Supercharge your voice API by adding thinQ Least Cost Routing (LCR) to Twilio, Nexmo or Plivo Voice.
Applications using voice APIs like Twilio, Nexmo, or...Read more
What does the thinQ interface look like?
1 Comment
Official Response from Commio
Our intuitive i.thinq.com cloud platform is the only tool you need to easily purchase, port, and provision your local DIDs from multiple vendors. See screen...Read more
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