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At a Glance
Market Segments
Small-Business (70.2% of reviews)
Small-Business (50.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Commio
Star Rating
(133)4.6 out of 5
Market Segments
Small-Business (70.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CommioTwilio
Star Rating
(498)4.2 out of 5
Market Segments
Small-Business (50.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TwilioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Twilio's API Call Speed is rated at 8.3, while Commio shines with a score of 8.8, indicating that Commio may provide faster response times for API calls, which is crucial for real-time applications.
- Reviewers mention that Commio excels in Quality of Support with a score of 9.4 compared to Twilio's 8.0, suggesting that users may find Commio's customer service more responsive and helpful when issues arise.
- G2 users highlight that Commio has a higher Ease of Setup score of 8.9 versus Twilio's 7.9, indicating that new users may find Commio easier to implement and get started with.
- Users on G2 report that Twilio's Bulk SMS feature is well-regarded, but Commio's Personalization capabilities score higher at 8.3, suggesting that Commio may offer more robust options for tailoring messages to individual recipients.
- Reviewers say that while both platforms offer SMS Messaging, Commio's Communication Varieties score of 8.7 indicates a broader range of communication options, which could be beneficial for businesses looking to diversify their outreach.
- Users say that Twilio's documentation is rated at 7.8, which some find lacking, whereas Commio's documentation scores 8.2, suggesting that users may have a better experience finding the information they need to utilize the software effectively.
Pricing
Entry-Level Pricing
Commio
No pricing availableTwilio
No pricing availableFree Trial
Commio
Free Trial is available
Twilio
Free Trial is available
Ratings
Meets Requirements
9.3
86
8.8
363
Ease of Use
9.2
86
8.2
368
Ease of Setup
8.9
66
7.7
207
Ease of Admin
9.1
66
7.9
195
Quality of Support
9.4
85
7.8
329
Has the product been a good partner in doing business?
9.6
67
8.1
186
Product Direction (% positive)
8.9
77
8.3
353
Features by Category
Text Messaging
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
40
|
Verified
8.0
107
|
Verified
8.8
32
|
Verified
8.3
105
|
Verified
8.7
36
|
Verified
8.3
104
|
Verified
Support
8.2
41
|
Verified
7.6
105
|
Verified
Feature Not Available
Feature Not Available
8.9
42
|
Verified
7.1
104
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Messaging Channels
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Advanced Features - Cloud PBX
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
5.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Commio and Twilio are categorized as Communication Platform as a Service (CPaaS) and RCS Business Messaging
Unique Categories
Twilio is categorized as Video Platform as a Service (VPaaS), Cloud PBX Platforms, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Commio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
59.6%
Information Technology and Services
8.8%
Computer Networking
5.3%
Computer Software
4.4%
Wholesale
2.6%
Other
19.3%
Computer Software
17.7%
Information Technology and Services
11.1%
Marketing and Advertising
6.8%
Internet
5.0%
Health, Wellness and Fitness
4.7%
Other
54.7%
Alternatives
Discussions
How do Contact Centers use thinQ?
2 Comments
BR
I can say that one benefit a contact center would see with thinQ is the toll-free LCR. The best rate will be used per caller inbound to your toll-free...Read more
What does thinQ integrate with?
1 Comment
Official Response from Commio
Supercharge your voice API by adding thinQ Least Cost Routing (LCR) to Twilio, Nexmo or Plivo Voice.
Applications using voice APIs like Twilio, Nexmo, or...Read more
What does the thinQ interface look like?
1 Comment
Official Response from Commio
Our intuitive i.thinq.com cloud platform is the only tool you need to easily purchase, port, and provision your local DIDs from multiple vendors. See screen...Read more
Is it possible to do automated skype message using twilio
2 Comments
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them.
Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
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