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Compare ClickLearn and Whatfix 
Featured Products
At a Glance
Market Segments
Enterprise (45.0% of reviews)
Enterprise (44.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ClickLearn
Star Rating
(40)4.5 out of 5
Market Segments
Enterprise (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ClickLearnWhatfix
Star Rating
(513)4.6 out of 5
Market Segments
Enterprise (44.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Whatfix excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ClickLearn. Users appreciate its intuitive platform and the strong support provided during onboarding, making it a preferred choice for organizations looking for a reliable Digital Adoption Platform.
- Users say that Whatfix's in-app guidance features, such as flows and smart tips, are particularly effective in enhancing user experience. This feedback highlights the platform's ability to cater to users without a technical background, which is a notable advantage over ClickLearn.
- Reviewers mention that ClickLearn offers a user-friendly experience with its "Show Me" and assist tools, which help guide learners through processes. However, the lack of recent reviews suggests that its user base may not be as active or satisfied as Whatfix's, raising questions about its current effectiveness.
- According to verified reviews, Whatfix's ease of use is frequently praised, with users noting that the platform is straightforward and requires minimal training. In contrast, ClickLearn, while still user-friendly, has received slightly lower ratings in this area, indicating potential room for improvement.
- G2 reviewers highlight the quality of support provided by Whatfix, which is rated highly by users who appreciate the ongoing assistance throughout their partnership. This level of support seems to be a key differentiator, as ClickLearn's support, while still good, does not receive the same level of acclaim.
- Users report that both platforms meet their requirements effectively, but Whatfix's higher overall satisfaction and customization options make it a more appealing choice for enterprises looking for tailored solutions. ClickLearn's flexibility in creating help content is noted, but it may not match the comprehensive capabilities of Whatfix.
Pricing
Entry-Level Pricing
ClickLearn
No pricing availableWhatfix
No pricing availableFree Trial
ClickLearn
No trial information availableWhatfix
Free Trial is available
Ratings
Meets Requirements
8.8
31
8.8
348
Ease of Use
8.2
31
8.6
415
Ease of Setup
8.6
27
8.3
364
Ease of Admin
8.7
26
8.5
283
Quality of Support
9.4
30
9.7
348
Has the product been a good partner in doing business?
9.1
25
9.5
282
Product Direction (% positive)
10.0
29
9.8
332
Features by Category
User Analysis
8.7
5
8.0
158
7.9
8
8.1
174
User Support
9.0
7
8.2
166
8.7
10
8.0
143
8.3
7
8.0
144
Walkthrough Type
9.5
13
8.5
167
9.3
10
8.9
191
Platform Basics - Digital Adoption Platform
Not enough data
8.3
41
Not enough data
8.8
45
Analytics - Digital Adoption Platform
Not enough data
8.4
42
Functions - Digital Adoption Platform
Not enough data
8.4
43
Not enough data
8.8
51
Agentic AI - Digital Adoption Platform
Not enough data
7.2
29
Product Analytics
Not enough data
8.1
51
Not enough data
8.1
52
Not enough data
7.9
49
Not enough data
7.7
47
Not enough data
7.5
46
Not enough data
7.2
42
Not enough data
7.0
36
Not enough data
7.4
43
Agentic AI - Product Analytics
Not enough data
8.1
6
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Guide Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
8.6
22
Not enough data
8.9
15
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
51
Self-Service Experience
Not enough data
8.9
149
Not enough data
8.8
143
Not enough data
8.2
95
Not enough data
7.0
68
Not enough data
8.2
84
Self-Service Platform
Not enough data
8.6
91
Not enough data
8.1
89
Not enough data
7.6
77
Not enough data
8.0
90
Agentic AI - Customer Self-Service
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ClickLearn and Whatfix are categorized as Digital Adoption Platform
Unique Categories
ClickLearn is categorized as Course Authoring and Work Instructions
Whatfix is categorized as Product Analytics and Customer Self-Service
Reviews
Reviewers' Company Size
ClickLearn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Construction
10.0%
Computer Software
10.0%
Manufacturing
5.0%
Health, Wellness and Fitness
5.0%
Other
60.0%
Computer Software
15.8%
Information Technology and Services
14.0%
Financial Services
3.9%
Insurance
3.7%
Banking
3.3%
Other
59.3%
Discussions
ClickLearn has no discussions with answers
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
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