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Compare ClickLearn and Whatfix 
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At a Glance
Market Segments
Enterprise (45.0% of reviews)
Enterprise (44.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ClickLearn
Star Rating
(40)4.5 out of 5
Market Segments
Enterprise (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ClickLearnWhatfix
Star Rating
(494)4.6 out of 5
Market Segments
Enterprise (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Whatfix excels in "Quality of Support" with a score of 9.7, while ClickLearn, although strong, has a slightly lower score of 9.4. Reviewers mention that the responsiveness and helpfulness of the support team at Whatfix significantly enhance the user experience.
- Reviewers mention that Whatfix's "Ease of Use" is rated at 8.7, which is higher than ClickLearn's 8.2. Users say that the intuitive interface and straightforward navigation in Whatfix make it easier for new users to get started quickly.
- G2 users highlight that Whatfix offers superior "Content Libraries" with a score of 8.9 compared to ClickLearn's 8.0. Users report that the extensive library of pre-built content in Whatfix allows for faster deployment of training materials.
- Users on G2 note that ClickLearn shines in "Audio-visual Walkthroughs," scoring 9.5, which is significantly higher than Whatfix's 8.7. Reviewers mention that the engaging and interactive nature of ClickLearn's walkthroughs enhances user learning and retention.
- Reviewers mention that Whatfix's "Product Direction" is rated at 9.7, indicating a strong positive outlook for future updates and features, while ClickLearn received a perfect score of 10.0. Users say that ClickLearn's commitment to continuous improvement is a key factor in their satisfaction.
- Users report that Whatfix's "User Segmentation" feature scores 8.2, while ClickLearn excels with a score of 9.0. Reviewers mention that ClickLearn's advanced segmentation capabilities allow for more tailored user experiences, which is particularly beneficial for larger organizations.
Pricing
Entry-Level Pricing
ClickLearn
No pricing availableWhatfix
No pricing availableFree Trial
ClickLearn
No trial information availableWhatfix
Free Trial is available
Ratings
Meets Requirements
8.8
31
8.8
334
Ease of Use
8.2
31
8.6
404
Ease of Setup
8.6
27
8.3
355
Ease of Admin
8.7
26
8.5
276
Quality of Support
9.4
30
9.7
334
Has the product been a good partner in doing business?
9.1
25
9.5
275
Product Direction (% positive)
10.0
29
9.7
319
Features by Category
User Analysis
8.7
5
8.0
155
7.9
8
8.0
171
User Support
9.0
7
8.2
163
8.7
10
8.0
141
8.3
7
8.0
144
Walkthrough Type
9.5
13
8.5
166
9.3
10
8.9
190
Platform Basics - Digital Adoption Platform
Not enough data
8.3
39
Not enough data
8.6
38
Analytics - Digital Adoption Platform
Not enough data
8.4
39
Functions - Digital Adoption Platform
Not enough data
8.2
38
Not enough data
8.4
40
Agentic AI - Digital Adoption Platform
Not enough data
7.2
28
Product Analytics
Not enough data
8.1
51
Not enough data
8.1
50
Not enough data
7.8
46
Not enough data
7.6
46
Not enough data
7.5
46
Not enough data
7.2
41
Not enough data
7.0
36
Not enough data
7.4
43
Agentic AI - Product Analytics
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Guide Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
8.6
22
Not enough data
8.9
15
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
51
Self-Service Experience
Not enough data
8.9
147
Not enough data
8.8
142
Not enough data
8.1
94
Not enough data
7.0
68
Not enough data
8.2
84
Self-Service Platform
Not enough data
8.6
91
Not enough data
8.1
88
Not enough data
7.6
77
Not enough data
8.0
89
Agentic AI - Customer Self-Service
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ClickLearn and Whatfix are categorized as Digital Adoption Platform
Reviews
Reviewers' Company Size
ClickLearn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Construction
10.0%
Computer Software
10.0%
Manufacturing
5.0%
Health, Wellness and Fitness
5.0%
Other
60.0%
Computer Software
15.8%
Information Technology and Services
14.1%
Financial Services
4.0%
Insurance
3.8%
Banking
3.2%
Other
59.2%
Discussions
ClickLearn has no discussions with answers
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
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