Clay Reviews & Product Details

powerful data enrichment, personalization at scale, and intuitive spreadsheet-like interface Review collected by and hosted on G2.com.

Nothing in particular to mention for now; everything seems good so far. Review collected by and hosted on G2.com.

I've had the experience of using several data enrichment platforms throughout my career. Clay always seems to be the most accurate, and up to date, it's also incredibly easy to navigate the product. Review collected by and hosted on G2.com.

It can be a bit of a learning curve if you're new to the platform. Clay has some really advanced features, and these features require some heavy training - not a bad thing, but just need to fully understand the product! Review collected by and hosted on G2.com.

To be honest, clay isn't really my favorite. I just don't enjoy it as much as other materials. Review collected by and hosted on G2.com.

It is not user friendly at all. It takes me so long to set up my tables in order to get the information I need Review collected by and hosted on G2.com.

Nothing. Terrible product, terrible data, and overpriced ripoff Review collected by and hosted on G2.com.

Everything. Overly complicated for no reason. Poor data and overpriced Review collected by and hosted on G2.com.

the name Review collected by and hosted on G2.com.

I don't like how the tool didn't really work for finding emails, which is what it's made for. The initial setup wasn't so easy either. Review collected by and hosted on G2.com.

There's just so much to like about Clay. Here are the highlights for me:

1. A lot of integrations that automate our entire workflow

2. A lot of in-built features and tools for free such as Clay Company Search and People Search, Company URL verification etc.

3. Paid tools like Claygent Neon and Clay enrichment are great too

4. Allows you to create a custom waterfall for each task making the whole process tailored to your needs.

5. Can be cheaper than alternatives if used correctly for certain things like phone data enrichment using low credit options and APIs.

6. Customer Support is great and friendly.

I have been using it daily and has found it very useful. I can't imagine going back to what life was before Clay. Review collected by and hosted on G2.com.

I don't dislike anything specifically, but few things can be definitely improved:

1. Ease of Use/Learning Curve: It can get very expensive if you don't know how to use it with API's and integrations. Creating the correct waterfall and using the correct API's can make it a game changer for your outbound.

2. Payment Transparency: This is common with most tools that they show pricing in terms of credits which can be straight forward if an action takes one credit but with different credit usage for different actions, I think it would be better to either show the cost of an action in dollars (mobile enrichment using a certain tool costs 2 credits so can be mentioned the dollar equivalent amount, or at least before an action is run, a pop-up showing the total cost in credits would give some idea). P.S. They say you'll get 3000 free credits to play around with Clay if used a referral link, but they don't mention that you'll only get those if you subscribe to a paid plan.

3. UI: The UI can be a bit complex for new users since you buy credits on a workspace level and not on account level. So if you use a referral link, create a workspace and then while subscribing to pro create a different workspace (can happen if you are new) in the same account, you'll not get your referral link credits unless you talk to CS. I prefer account level billing for all Workspaces.

4. Its ease of implementation can be improved as some options are tough to find. I think the earlier UI worked better than the newer one but that's just me. Review collected by and hosted on G2.com.

It has a lot of enrichments, and the AI integration tool is very impressive. Review collected by and hosted on G2.com.

It’s not the most intuitive tool at first, but it becomes really powerful with time.I have no idea about the ROI I should expect because I don't have enough data. Review collected by and hosted on G2.com.

What I like the most about Clay is the community it feels like 24/7 support at all times, don't get me wrong, when support is required I use them but since everyone talks about Clay, what's better to ask than an actual fan and user.

I enjoy the ease of use of this tool, how easy is to navigate and get results within 2-3 weeks. Review collected by and hosted on G2.com.

At the moment, I don't have something I generally dislike, but will be very honest if something comes up. Review collected by and hosted on G2.com.

I really think the integration with AI has been helpful to find leads according to the desired scope, in Sales you need to find the clients you want and having an option to find the companies that would suit best your line of work is heaven sent. Review collected by and hosted on G2.com.

I think there could be Improvements in the Lead Administration, more filtering columns rather than having just a lot of information that can be added the more someone searches for specific details. Review collected by and hosted on G2.com.

Kind of easy to use. Ofc the waterfall but also the automation and the intent Review collected by and hosted on G2.com.

I think their credit system is broken, their pricing is broken. They are not fully transparent with the rollover limit and they never helped when I had an issue. Review collected by and hosted on G2.com.