# Top 10 Citizenserve Request Tracking Alternatives & Competitors Explore the best alternatives to Citizenserve Request Tracking for users who need new software features or want to try different solutions. Other important factors to consider when researching alternatives to Citizenserve Request Tracking include ease of use and reliability. The best overall Citizenserve Request Tracking alternative is Salesforce Government Cloud. Other similar apps like Citizenserve Request Tracking are AccessE11, MyGov, Accela, and NovoGov. Citizenserve Request Tracking alternatives can be found in [Citizen Request Software](https://www.g2.com/categories/citizen-request-software) but may also be in [Public Works Software](https://www.g2.com/categories/public-works) or [Public Financial Management (PFM) Systems](https://www.g2.com/categories/public-financial-management-pfm-system). ## Best Paid & Free Alternatives to Citizenserve Request Tracking - [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) - [AccessE11](https://www.g2.com/products/accesse11/reviews) - [MyGov](https://www.g2.com/products/mygov/reviews) - [Accela](https://www.g2.com/products/accela/reviews) - [NovoGov](https://www.g2.com/products/novogov/reviews) - [CityView Portal](https://www.g2.com/products/cityview-portal/reviews) - [OneView](https://www.g2.com/products/rock-solid-oneview/reviews) - [eMunicipality](https://www.g2.com/products/emunicipality/reviews) - [Granicus SmartGov](https://www.g2.com/products/granicus-smartgov/reviews) - [govService](https://www.g2.com/products/govservice/reviews) ## Top 10 Alternatives to Citizenserve Request Tracking Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Citizenserve Request Tracking stacks up to the competition and find the best product for your business. ### 1. [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) By Salesforce **Average Rating:** 4.3/5 **Total Reviews:** 19 Redefine how mission and technology intersect. Categories in common with Citizenserve Request Tracking: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Citizenserve Request Tracking vs Salesforce Government Cloud](https://www.g2.com/compare/citizenserve-request-tracking-vs-salesforce-government-cloud) **Compare Salesforce Government Cloud with other alternatives:** - [Salesforce Government Cloud vs AccessE11](https://www.g2.com/compare/accesse11-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs MyGov](https://www.g2.com/compare/mygov-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs Accela](https://www.g2.com/compare/accela-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs NovoGov](https://www.g2.com/compare/novogov-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs eMunicipality](https://www.g2.com/compare/salesforce-government-cloud-vs-emunicipality) - [Salesforce Government Cloud vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs govService](https://www.g2.com/compare/salesforce-government-cloud-vs-govservice) ### 2. [AccessE11](https://www.g2.com/products/accesse11/reviews) By NetFore Systems **Average Rating:** 4.8/5 **Total Reviews:** 17 AccessE11 is an automated Complaints, Issues and Service Request and Citizen Engagement Management System built and priced for smaller municipalities. Categories in common with Citizenserve Request Tracking: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Citizenserve Request Tracking vs AccessE11](https://www.g2.com/compare/accesse11-vs-citizenserve-request-tracking) **Compare AccessE11 with other alternatives:** - [AccessE11 vs Salesforce Government Cloud](https://www.g2.com/compare/accesse11-vs-salesforce-government-cloud) - [AccessE11 vs MyGov](https://www.g2.com/compare/accesse11-vs-mygov) - [AccessE11 vs Accela](https://www.g2.com/compare/accela-vs-accesse11) - [AccessE11 vs NovoGov](https://www.g2.com/compare/accesse11-vs-novogov) - [AccessE11 vs CityView Portal](https://www.g2.com/compare/accesse11-vs-cityview-portal) - [AccessE11 vs OneView](https://www.g2.com/compare/accesse11-vs-rock-solid-oneview) - [AccessE11 vs eMunicipality](https://www.g2.com/compare/accesse11-vs-emunicipality) - [AccessE11 vs Granicus SmartGov](https://www.g2.com/compare/accesse11-vs-granicus-smartgov) - [AccessE11 vs govService](https://www.g2.com/compare/accesse11-vs-govservice) ### 3. [MyGov](https://www.g2.com/products/mygov/reviews) By MyGov **Average Rating:** 4.0/5 **Total Reviews:** 16 MyGov is a simple, web-based, work from anywhere, work with Community's Development software suite. Categories in common with Citizenserve Request Tracking: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Citizenserve Request Tracking vs MyGov](https://www.g2.com/compare/citizenserve-request-tracking-vs-mygov) **Compare MyGov with other alternatives:** - [MyGov vs Salesforce Government Cloud](https://www.g2.com/compare/mygov-vs-salesforce-government-cloud) - [MyGov vs AccessE11](https://www.g2.com/compare/accesse11-vs-mygov) - [MyGov vs Accela](https://www.g2.com/compare/accela-vs-mygov) - [MyGov vs NovoGov](https://www.g2.com/compare/mygov-vs-novogov) - [MyGov vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-mygov) - [MyGov vs OneView](https://www.g2.com/compare/mygov-vs-rock-solid-oneview) - [MyGov vs eMunicipality](https://www.g2.com/compare/mygov-vs-emunicipality) - [MyGov vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-mygov) - [MyGov vs govService](https://www.g2.com/compare/mygov-vs-govservice) ### 4. [Accela](https://www.g2.com/products/accela/reviews) By Accela **Average Rating:** 3.9/5 **Total Reviews:** 13 Accela is a foundation of powerful, trusted and secure cloud solutions designed to fit government agencies of all sizes. Categories in common with Citizenserve Request Tracking: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Citizenserve Request Tracking vs Accela](https://www.g2.com/compare/accela-vs-citizenserve-request-tracking) **Compare Accela with other alternatives:** - [Accela vs Salesforce Government Cloud](https://www.g2.com/compare/accela-vs-salesforce-government-cloud) - [Accela vs AccessE11](https://www.g2.com/compare/accela-vs-accesse11) - [Accela vs MyGov](https://www.g2.com/compare/accela-vs-mygov) - [Accela vs NovoGov](https://www.g2.com/compare/accela-vs-novogov) - [Accela vs CityView Portal](https://www.g2.com/compare/accela-vs-cityview-portal) - [Accela vs OneView](https://www.g2.com/compare/accela-vs-rock-solid-oneview) - [Accela vs eMunicipality](https://www.g2.com/compare/accela-vs-emunicipality) - [Accela vs Granicus SmartGov](https://www.g2.com/compare/accela-vs-granicus-smartgov) - [Accela vs govService](https://www.g2.com/compare/accela-vs-govservice) ### 5. [NovoGov](https://www.g2.com/products/novogov/reviews) By Novo Solutions **Average Rating:** 4.9/5 **Total Reviews:** 6 Customer Support Suite is designed to efficiently track, share and report on customer service requests. Categories in common with Citizenserve Request Tracking: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Citizenserve Request Tracking vs NovoGov](https://www.g2.com/compare/citizenserve-request-tracking-vs-novogov) **Compare NovoGov with other alternatives:** - [NovoGov vs Salesforce Government Cloud](https://www.g2.com/compare/novogov-vs-salesforce-government-cloud) - [NovoGov vs AccessE11](https://www.g2.com/compare/accesse11-vs-novogov) - [NovoGov vs MyGov](https://www.g2.com/compare/mygov-vs-novogov) - [NovoGov vs Accela](https://www.g2.com/compare/accela-vs-novogov) - [NovoGov vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-novogov) - [NovoGov vs OneView](https://www.g2.com/compare/novogov-vs-rock-solid-oneview) - [NovoGov vs eMunicipality](https://www.g2.com/compare/novogov-vs-emunicipality) - [NovoGov vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-novogov) - [NovoGov vs govService](https://www.g2.com/compare/novogov-vs-govservice) ### 6. [CityView Portal](https://www.g2.com/products/cityview-portal/reviews) By CityView **Average Rating:** 2.6/5 **Total Reviews:** 4 The CityView Suite is your out-of-the-box software solution containing all you need to manage Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering. Categories in common with Citizenserve Request Tracking: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Citizenserve Request Tracking vs CityView Portal](https://www.g2.com/compare/citizenserve-request-tracking-vs-cityview-portal) **Compare CityView Portal with other alternatives:** - [CityView Portal vs Salesforce Government Cloud](https://www.g2.com/compare/cityview-portal-vs-salesforce-government-cloud) - [CityView Portal vs AccessE11](https://www.g2.com/compare/accesse11-vs-cityview-portal) - [CityView Portal vs MyGov](https://www.g2.com/compare/cityview-portal-vs-mygov) - [CityView Portal vs Accela](https://www.g2.com/compare/accela-vs-cityview-portal) - [CityView Portal vs NovoGov](https://www.g2.com/compare/cityview-portal-vs-novogov) - [CityView Portal vs OneView](https://www.g2.com/compare/cityview-portal-vs-rock-solid-oneview) - [CityView Portal vs eMunicipality](https://www.g2.com/compare/cityview-portal-vs-emunicipality) - [CityView Portal vs Granicus SmartGov](https://www.g2.com/compare/cityview-portal-vs-granicus-smartgov) - [CityView Portal vs govService](https://www.g2.com/compare/cityview-portal-vs-govservice) ### 7. [OneView](https://www.g2.com/products/rock-solid-oneview/reviews) By Rock Solid **Average Rating:** 4.5/5 **Total Reviews:** 2 ONEVIEW is a civic engagement platform that provides a centralized database which facilitates to connect with citizens. This web-based solution is configured according to the requirements of local governments and takes advantage of predefined and configurable process workflows that have been built through years of experience with government agencies, counties, municipalities and public corporations. Categories in common with Citizenserve Request Tracking: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Citizenserve Request Tracking vs OneView](https://www.g2.com/compare/citizenserve-request-tracking-vs-rock-solid-oneview) **Compare OneView with other alternatives:** - [OneView vs Salesforce Government Cloud](https://www.g2.com/compare/rock-solid-oneview-vs-salesforce-government-cloud) - [OneView vs AccessE11](https://www.g2.com/compare/accesse11-vs-rock-solid-oneview) - [OneView vs MyGov](https://www.g2.com/compare/mygov-vs-rock-solid-oneview) - [OneView vs Accela](https://www.g2.com/compare/accela-vs-rock-solid-oneview) - [OneView vs NovoGov](https://www.g2.com/compare/novogov-vs-rock-solid-oneview) - [OneView vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-rock-solid-oneview) - [OneView vs eMunicipality](https://www.g2.com/compare/rock-solid-oneview-vs-emunicipality) - [OneView vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-rock-solid-oneview) - [OneView vs govService](https://www.g2.com/compare/rock-solid-oneview-vs-govservice) ### 8. [eMunicipality](https://www.g2.com/products/emunicipality/reviews) By EMunicipality by Kratos Technology **Average Rating:** 4.0/5 **Total Reviews:** 1 eMunicipality is an out-of-the-box solution for cities and towns to manage all aspects of the public administration from one place. Categories in common with Citizenserve Request Tracking: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Citizenserve Request Tracking vs eMunicipality](https://www.g2.com/compare/citizenserve-request-tracking-vs-emunicipality) **Compare eMunicipality with other alternatives:** - [eMunicipality vs Salesforce Government Cloud](https://www.g2.com/compare/salesforce-government-cloud-vs-emunicipality) - [eMunicipality vs AccessE11](https://www.g2.com/compare/accesse11-vs-emunicipality) - [eMunicipality vs MyGov](https://www.g2.com/compare/mygov-vs-emunicipality) - [eMunicipality vs Accela](https://www.g2.com/compare/accela-vs-emunicipality) - [eMunicipality vs NovoGov](https://www.g2.com/compare/novogov-vs-emunicipality) - [eMunicipality vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-emunicipality) - [eMunicipality vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-emunicipality) - [eMunicipality vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-emunicipality) - [eMunicipality vs govService](https://www.g2.com/compare/emunicipality-vs-govservice) ### 9. [Granicus SmartGov](https://www.g2.com/products/granicus-smartgov/reviews) By Granicus **Average Rating:** 4.5/5 **Total Reviews:** 1 With Community Development cities and counties can simplify permitting and licensing through a public portal that brings together permit applications, public notices, maps, online payments and more in one information hub. Categories in common with Citizenserve Request Tracking: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Citizenserve Request Tracking vs Granicus SmartGov](https://www.g2.com/compare/citizenserve-request-tracking-vs-granicus-smartgov) **Compare Granicus SmartGov with other alternatives:** - [Granicus SmartGov vs Salesforce Government Cloud](https://www.g2.com/compare/granicus-smartgov-vs-salesforce-government-cloud) - [Granicus SmartGov vs AccessE11](https://www.g2.com/compare/accesse11-vs-granicus-smartgov) - [Granicus SmartGov vs MyGov](https://www.g2.com/compare/granicus-smartgov-vs-mygov) - [Granicus SmartGov vs Accela](https://www.g2.com/compare/accela-vs-granicus-smartgov) - [Granicus SmartGov vs NovoGov](https://www.g2.com/compare/granicus-smartgov-vs-novogov) - [Granicus SmartGov vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-granicus-smartgov) - [Granicus SmartGov vs OneView](https://www.g2.com/compare/granicus-smartgov-vs-rock-solid-oneview) - [Granicus SmartGov vs eMunicipality](https://www.g2.com/compare/granicus-smartgov-vs-emunicipality) - [Granicus SmartGov vs govService](https://www.g2.com/compare/granicus-smartgov-vs-govservice) ### 10. [govService](https://www.g2.com/products/govservice/reviews) By Granicus **Average Rating:** 4.0/5 **Total Reviews:** 1 govService offers a variety of out-of-the-box government digital services that facilitate collaboration between departments and teams. Categories in common with Citizenserve Request Tracking: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Citizenserve Request Tracking vs govService](https://www.g2.com/compare/citizenserve-request-tracking-vs-govservice) **Compare govService with other alternatives:** - [govService vs Salesforce Government Cloud](https://www.g2.com/compare/salesforce-government-cloud-vs-govservice) - [govService vs AccessE11](https://www.g2.com/compare/accesse11-vs-govservice) - [govService vs MyGov](https://www.g2.com/compare/mygov-vs-govservice) - [govService vs Accela](https://www.g2.com/compare/accela-vs-govservice) - [govService vs NovoGov](https://www.g2.com/compare/novogov-vs-govservice) - [govService vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-govservice) - [govService vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-govservice) - [govService vs eMunicipality](https://www.g2.com/compare/emunicipality-vs-govservice) - [govService vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-govservice) ## Explore Articles - [What are the best AI writing apps for professionals?](https://www.g2.com/discussions/what-are-the-best-ai-writing-apps-for-professionals) - [Best industry-standard sales performance tools](https://www.g2.com/discussions/best-industry-standard-sales-performance-tools) - [What is the best platform for creating interactive presentations?](https://www.g2.com/discussions/what-is-the-best-platform-for-creating-interactive-presentations) - [What yard management tool gives a manufacturing plant the best visibility into trailer dwell time so operations teams can cut detention fees and improve dock utilization?](https://www.g2.com/discussions/yard-management-what-yard-management-tool-gives-a-manufacturing-plant-the-best-visibility-into-trailer-dwell-time-so) - [Which handwritten notes solutions have the strongest customer success metrics and user adoption records?](https://www.g2.com/discussions/which-handwritten-notes-solutions-have-the-strongest-customer-success-metrics-and-user-adoption-records) - [Affordable fleet management software for new businesses](https://www.g2.com/discussions/affordable-fleet-management-software-for-new-businesses) ## Spotlight Categories - [SaaS Backup Software](https://www.g2.com/categories/saas-backup) - [Field Service Management Software](https://www.g2.com/categories/field-service-management) - [Video Editing Software](https://www.g2.com/categories/video-editing)