Top 10 CINNOX Alternatives & Competitors

(34)4.3 out of 5

Research alternative solutions to CINNOX on G2, with real user reviews on competing tools. Contact Center Software is a widely used technology, and many people are seeking easily administered, time saving software solutions with auto dialer, speech analytics, and session summary notes. Other important factors to consider when researching alternatives to CINNOX include customer data and communication. The best overall CINNOX alternative is Fin by Intercom. Other similar apps like CINNOX are Freshdesk, Salesforce Service Cloud, Zendesk for Customer Service - AC, and Genesys Cloud CX. CINNOX alternatives can be found in Contact Center Software but may also be in Help Desk Software or AI Customer Support Agents Software.

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Best Paid & Free Alternatives to CINNOX

Fin by Intercom
Freshdesk
Salesforce Service Cloud
Zendesk for Customer Service - AC
Genesys Cloud CX
respond.io
Front
Zoho Desk

Top 10 Alternatives to CINNOX Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how CINNOX stacks up to the competition, check reviews from current & previous users in industries like Financial Services, Real Estate, and Entertainment, and find the best product for your business.

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to CINNOX, Fin by Intercom is:

More expensive

Better at meeting requirements

More usable

Categories in common with CINNOX:

Conversational Support

By Freshworks

Product Description

Reviewers say compared to CINNOX, Freshdesk is:

More expensive

Better at meeting requirements

More usable

Categories in common with CINNOX:

Conversational Support

Live Chat

Salesforce Service Cloud

By Salesforce

4.4/5

(7,169)

Product Description

Reviewers say compared to CINNOX, Salesforce Service Cloud is:

More expensive

Better at meeting requirements

Categories in common with CINNOX:

Conversational Support

Live Chat

Contact Center

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Genesys Cloud CX

By Genesys

4.4/5

(1,488)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Reviewers say compared to CINNOX, Genesys Cloud CX is:

More expensive

Slower to reach roi

Better at meeting requirements

Categories in common with CINNOX:

By respond.io

Product Description

Reviewers say compared to CINNOX, respond.io is:

More expensive

Better at meeting requirements

More usable

Categories in common with CINNOX:

Conversational Support

Front

By Front App

4.7/5

(2,392)

Product Description

Reviewers say compared to CINNOX, Front is:

More expensive

Better at meeting requirements

More usable

Categories in common with CINNOX:

Conversational Support

By Zoho

Product Description

Reviewers say compared to CINNOX, Zoho Desk is:

More expensive

Better at meeting requirements

Categories in common with CINNOX:

By Kustomer

Product Description

Reviewers say compared to CINNOX, Kustomer is:

More expensive

Better at meeting requirements

More usable

Categories in common with CINNOX:

Conversational Support

By Salesloft

Product Description

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

Reviewers say compared to CINNOX, Drift is:

More expensive

Better at meeting requirements

More usable

Categories in common with CINNOX:

Conversational Support

Live Chat