# Cerkl Broadcast Reviews **Vendor:** Cerkl **Category:** [Email Tracking Software](https://www.g2.com/categories/email-tracking) **Average Rating:** 4.5/5.0 **Total Reviews:** 17 ## About Cerkl Broadcast Cerkl Broadcast strives to help you send the right employee communications to the right employee on their preferred channels. Cerkl Broadcast is a holistic approach to employee communications, managed in one location. Unlike existing email tracking or deskless workforce solutions, our platform grows alongside your current and future employee engagement initiatives. With just a few clicks, you can masterfully distribute internal content across email, Teams, Sharepoint, or your mobile app. Cerkl Broadcast makes it easy to share your success with centralized, real-time insights and dashboards. Businesses across the globe use Cerkl Broadcast to inform and ignite the potential of their workforce. ## Cerkl Broadcast Reviews ### 1. I would not recommend Cerkl to any organization **Rating:** 2.0/5.0 stars **Reviewed by:** Susie P. | Marketing and Sales Specialist, Branch Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Cerkl Broadcast?** You can send email blasts to a lot of people but their AI newsletter functionality doesn't make sense and is not user friendly. After using the app for 6 months, my favorite thing would be the ability to send to a lot of people at once. **What do you dislike about Cerkl Broadcast?** Most features don't make sense - there is no AUTOSAVE! Small things are an inconvenience. Like you drop a text box in and must add content before editing elsewhere. Same with an image. **What problems is Cerkl Broadcast solving and how is that benefiting you?** We are able to send lots of communication to 6K+ employees at once, separated into various segmentations. This is helpful and allows us to speak directly with staff on behalf of leadership. **Official Response from Maddy Rieman:** > Hi Susie, My name is Maddy Rieman, I am the Head of Customer Success at Cerkl. I want to take a moment and thank you for your review. We set very high standards for our customer-centric approach and take pride in our ability to build long-lasting partnerships with our clients. It is not taken lightly that your current experience has not met that level of expectation & for that, I apologize. I would love to hop on a quick call to investigate your feedback further and hopefully take steps toward remedying your frustrations. In the meantime, I wanted to address some of your mentions directly: Auto-save: This is a request we have also heard from other clients (and have also pushed for internally). We understand this is an expected way of working with any software solution in today's landscape. I've added your interest in this feature to our Product Feedback System. Each request is tracked with individual client insights; each record of a client requesting a specific feature increases its priority. We will be sure to keep you in the loop as internal discussions continue to take place. Element-Based Creation: This feedback is super interesting to hear; I look forward to chatting more on this topic as I want to gain a deeper understanding of your expectations for this workflow. It sounds like you would prefer the ability to create more of a general layout with the appropriate formatting for your Blast all at once vs. individually adding the content/image elements one by one. I have some best practices I would love to share around this expected use case. AI Newsletter (MyNews Digest): It’s not at all lost on us that this functionality goes a little bit against the grain when compared to other systems that may be structured with a one-to-many formula. Our one-to-one philosophy focuses more on publishing rather than sending. Although there are times when one method is required over the other, our AI Newsdigest (or what we call ‘MyNews Digest’) allows you to automatically personalize each of your employee’s experiences across many different channels, reducing noise in your employee's inbox & ensures that each employee sees the things the “need to know” as well as the things they “want to know.” We have lots of best practices we’d love to share regarding the successful implementation of clients utilizing this functionality. Again, I sincerely appreciate you bringing these topics to our attention. Your feedback truly does help us improve. I hope to have the opportunity to connect with you soon. Cheers, Maddy -- Maddy Rieman Head of Customer Success, Cerkl Inc. maddy@cerkl.com ### 2. Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Cerkl Broadcast?** - We only use the Broadcast email build-and-deliver tool, so tool specific comments are only in reference to that. - This is a small, high-touch organization. You WILL be important to them. They WILL be responsive to your suggestions and requests. Not all of them will be put into practice - customers have different needs, and recommendations have to be globally applicable - but they listen and give them fair consideration. That's rare, and really welcome. - Being SaaS, they are updating all the time. With fixes, improvements, added functionality. - Various users have contacted support now and again (via online chat) and have reported being very happy with the responsiveness. And the person responding *never* gives in to the temptation to tell them that they could have found their answer in the online help documents. That must take an immense amount of self-control. - All software tools make trade offs between simplicity and flexibility. The more flexible, the more complex (Look at Paint vs Photoshop, or Windows Movie Maker vs Premiere Pro). Cerkl has found a good balance. We have more than 100 users of the tool, with the expected range of technical ability, comfort with new tools, design sense, and so on. Many were intimidated at the prospect of moving from the tool they knew - as unreliable and lacking as it was - to something new. Unprompted, several have subsequently contacted me to say that indeed, as promised, this was better. And it was really no contest. The learning curve is not steep. - The Metrics (aka "Insights"). We never had them before. I'm like a kid in a candy store. **What do you dislike about Cerkl Broadcast?** - The balance between flexibility and complexity is, as noted above, quite good...but never perfect. One example: a lack of ability to word wrap around an inserted image. It's a design decision, made for valid reasons having to do with that balance, but it can be frustrating for people looking to design more complex newsletters, for example. - The Metrics (aka "Insights"). We know the drill - because someone opened an email does not mean they read it, or understood it, or took action as a result. That's not an issue with the tool of course, but metrics require context. Some of the metrics provided are not useful, and potentially misleading (things like preview panes, and "return to last email opened" settings can badly mess with the (non-unique) open rates). I'd recommend that be removed until it's validated or corrected. **Recommendations to others considering Cerkl Broadcast:** It took us a while to find a solution to replace our existing, homegrown tool, the key aspect of which was integration with our HR database. Cerkl fit the bill, but it took the involvement of dedicated IT resources and lots of testing to ensure it was working reliably and accurately. This is not a reflection on Cerkl at all - rather, its a warning that you'll likely require the comms team partnering closely with IT during rollout. **What problems is Cerkl Broadcast solving and how is that benefiting you?** - This solved two enormous gaps that were present in our prior tool - the aforementioned metrics/insights, and the ability to schedule a send - to "set it and forget it." No longer am I up at 2am to manually approve a broadcast email going to Europe. - This also forced - in a good way - senders to rethink complex, heavily formatted HTML emails. ### 3. Great tool superb support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Cerkl Broadcast?** Ease of use, templates and dynamic segments **What do you dislike about Cerkl Broadcast?** editor window small and formatting can be clunky **What problems is Cerkl Broadcast solving and how is that benefiting you?** dymanic segments allowed us to save significant time weekly building distribution lists ### 4. One of the best communication tools **Rating:** 4.5/5.0 stars **Reviewed by:** Vaibhaw K. | React Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2022 **What do you like best about Cerkl Broadcast?** Cerkl has been a highly efficient tool in internal communication in our organisation. The analytics particularly is very beneficial to give us important data points **What do you dislike about Cerkl Broadcast?** At this point there is not much to dislike aside from some minor bugs that we encountered **What problems is Cerkl Broadcast solving and how is that benefiting you?** Cerkl has been helping us in internal communication and in giving analytics insights. ### 5. MWM Cerkl Review **Rating:** 5.0/5.0 stars **Reviewed by:** Marlon M. | Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Cerkl Broadcast?** I like the ease of compiling newsletters and sending out blasts. **What do you dislike about Cerkl Broadcast?** The breaking of RSS feeds and figuring out what happened. **Recommendations to others considering Cerkl Broadcast:** This is an excellent product. **What problems is Cerkl Broadcast solving and how is that benefiting you?** It is the perfect way to compile our faculty/staff newsletter and it's been helpful for different departments to send out their internal newsletters, as well as our internal email blasts. ### 6. An Intuitive Internal Communications Platform, Finally. **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley K. | Internal Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Cerkl Broadcast?** Cerkl Broadcast brought silo'ed internal communications teams together on one platform so that we can see cumulative analytics, have a consistent branding/look, and target employees with the content that is most meaningful to them. Also, I love the Cerkl team -- Maddy, Robbie, Maria -- with them I feel like we can move mountains together. Their patience, thoughtfulness, and expertise is incredible. For a while there, I felt like I was sitting on the wrong side of the client/platform relationship. ;-) **What do you dislike about Cerkl Broadcast?** Sometimes the copy/paste tool in email blasts can be broken (line spacing, etc.), but Maria is always quick to make note of bugs and put them in the queue to fix them. On the client-side, it's confusing to create target segments-- but that's because our data isn't clean (not Cerkl's fault). **What problems is Cerkl Broadcast solving and how is that benefiting you?** Everything I mentioned in what I like best -- before Cerkl we had a clunky email platform that had zero analytics and pointed people to static PDFs to "read more" (gasp!). On my side, I couldn't live with that so I used a demo account of Campaign Monitor to create the emails and send via Outlook. Lots of manual work, which was all solved for with Cerkl. **Official Response from Emma Hundley:** > Hey Ashley, I'm pretty sure you just made Maddy, Robbie & Maria's day! It's incredibly inspiring to hear how much you've loved working alongside our Customer Success team. Our Customer Success Department's philosophy is that we can't be successful unless our clients are, and it sounds like they've knocked it out of the park. Regarding your note around copy/paste errors, Maria immediately submitted an internal bug ticket for the copy/paste errors. Our Engineering and Product teams are working the ticket through our development cycle as we speak. Of course, our team's dedicated Customer Success Manager will keep you up to date on the release progress. Out of 500 feature releases within the past year, 80% of those features came directly from existing client feedback and ideas. We love putting customers at the center of everything that we do, so thank you for helping us continue that trend. We've loved helping Church & Dwight ditch the PDFs, clean up segmentation data, and provide analytics to make stronger, data-driven decisions. Thanks again for the high praise; we've truly loved partnering with you. Never stop moving mountains! Best, The ENTIRE Cerkl Team ### 7. Taking our internal communications to the next level **Rating:** 5.0/5.0 stars **Reviewed by:** Calvin S. | Managing Director of Communications, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Cerkl Broadcast?** Getting the right information to the right person is a constant struggle in communications. Before Cerkl, we had various employees spending countless hours manually curating information for specific audiences and creating a push newsletter. Cerkl not only automates this process but allows the end-user to pick the frequency of the newsletter, day/time, and preferred layout. On top of that, Cerkl uses AI so the materials get more individualized based on the end-users interaction. It learns what they're reading, not reading, and provides the relevant materials in the future. The communications teams still have the back-end ability to ensure any materials we require to be seen by specific audiences still are. We also use Cerkl Broadcast for certain emails to track open rates, click-throughs, etc. It's also very cost-effective. **What do you dislike about Cerkl Broadcast?** There's not much that we dislike. Our current intranet platform doesn't allow us to maximize the tool. I'd love not to have stories remain on the homepage for individuals that have already read it. **What problems is Cerkl Broadcast solving and how is that benefiting you?** I am getting the right content to the right audience. Measurement. We automated a previously laborious process. **Official Response from Emma Hundley:** > Hey Calvin, Many thanks for high praise - ATB Financial has always been ahead of the curve for modernizing the digital employee experience, so kudos to you and the team for continually innovating. ATB’s many awards and recognitions as an employer speaks volumes to the foundational belief that employees come first. Working with clients like you, who align in that thinking, makes our jobs even more fulfilling. As for our intranet notifications and personalization functionality, we wish your intranet provider could include our unique code. We get it; it can be pretty frustrating for employees to get spammed with the same content across multiple channels. I know our Success Team is standing by, ready to help implement this new channel as soon as your intranet vendor allows for this functionality! We’re looking forward to continually streamlining your processes and providing value to the ATB comms team. Best, Emma from Cerkl ### 8. Cerkl - a valued partner **Rating:** 5.0/5.0 stars **Reviewed by:** Chad S. | Senior Communications Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2021 **What do you like best about Cerkl Broadcast?** Within an organization of 10,000 different people with different roles, personalities and communication styles, I see my role as the person who keeps everyone on the same page. To accomplish this, we need an integrated approach. Cerkl gives us tools that allow us to reach each person in the way they prefer to be reached. I also appreciate how their team works with us. They're a true partner. **What do you dislike about Cerkl Broadcast?** I can't say there has been much I have disliked. If we have an issue, they work to fix it immediately. **What problems is Cerkl Broadcast solving and how is that benefiting you?** We are a healthcare system that includes 6 facilities and 165 provider offices. Our roles vary from physicians, nurses and other patient-facing positions to IT and other behind-the-scenes support positions. Cerkl allows us to easily segment so that each individual only receives news that applies to him/her. **Official Response from Emma Hundley:** > Hey Chad, Thanks for the review! We’ll keep working hard to fix any bugs or issues that pop up. Just send us a chat or email your Account Manager, and we’ll get a ticket straight to our Engineering team. Partnering with you at St. Elizabeth changed how we do business forever, and we couldn’t do what we do without you. Thanks again for the glowing review - we’re excited to continue to grow alongside you. Best, Emma from Cerkl ### 9. As easy as drag and drop **Rating:** 5.0/5.0 stars **Reviewed by:** Amelia L. | Service Delivery Content Lead, IT Communications, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Cerkl Broadcast?** The most helpful thing about using Cerkl for corporate comms is the very easy user interface that can be as easy as drag and drop, anyone who isn't super design savvy can easily pick up the tool and maximize its usage. Using templates and dynamic audience segments are great as well. **What do you dislike about Cerkl Broadcast?** Wish the analytics (insights as its called in the tool) were a little more dynamic and easy to consume, instead of having to download spreadhseets and processing outside of the tool. It would be awesome to be able to do more with the metrics in tool **Recommendations to others considering Cerkl Broadcast:** Work with the team to optimize for the usage you need **What problems is Cerkl Broadcast solving and how is that benefiting you?** Sending corporate comms across orgs with a similar look and feel has been great, sending easy samples, having people that are not design savvy sending great comms, impersonation for sending comms on behalf of leadership **Official Response from Emma Hundley:** > Hey Amelia, Thanks for the glowing review of Cerkl Broadcast! We created our drag-and-drop functionality so any comms team member could build beautiful emails and templates without having to be HTML or CSS wizards. We’re glad to see that Cerkl Broadcast solves this problem for a global comms team that’s as large as yours! Cerkl Broadcast is an employee communications platform built with empathy by working alongside our partners. Cerkl’s Product and Customer Success teams take user feedback and suggestions seriously. We’re overjoyed to hear that you find Dynamic Segments and sender proxies valuable, as we worked with your IC team members to ideate and develop those features. As for our Blast analytics, I’ve made a note to have your Account Manager reach out to see what kind of analytics you’re having a hard time processing inside our platform. We’d be more than happy to help you set up customized dashboards to track whatever information you’ve been processing with downloaded CSVs. Thank you again for leaving a review; we truly love working alongside your team. Best, Emma from Cerkl ### 10. Making communication better, brighter and robust for better future **Rating:** 4.0/5.0 stars **Reviewed by:** Ramit C. | Systems Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2021 **What do you like best about Cerkl Broadcast?** The best reasons told like cerkl - 1.User friendly & easy to use 2.Personalization features 3.The drop down facility i's great 4. Ready made email templates 5.Great templates with dynamic audience segments 6. The channels and broadcasting is amazing 7.Aviallble in all platforms 8.The AI powered engine simplifies content distribution 9.Provides personalized experience 10.Easyto understand and easy use 11.It provides easy access told key metrics 12.Easy told pinpoint te engaging stories and events 13. 24/7 support 14.User friendly Ui 15.smart platform **What do you dislike about Cerkl Broadcast?** There no draw backs but there is always a room for improvement, Such as more funtionalies can be added told make it better.Add more features told improve user experience.Better layouts and optimize the application **Recommendations to others considering Cerkl Broadcast:** Try it would be worth it. **What problems is Cerkl Broadcast solving and how is that benefiting you?** It makes communication better, better management of emails, time saving, Easy to use Better interaction facilities ### 11. The virtual training sessions and readily available support makes Cerkl stand out from competitors **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Cerkl Broadcast?** I like the training and support that was part of the onboarding process. The staff were helpful and made themselves readily available to answer any questions. That kind of support is unique, and I haven't found it in other e-mail service providers I have used in the past. I also appreciated how easy it was to add our branding elements to the templates - such as brand colours, logos, our font...etc. The abilities to align elements, text, and add margins are all great and helpful functions to have as well when creating e-mail templates. **What do you dislike about Cerkl Broadcast?** More functionalities can be added to make it more effective. For example, image editing directly within Cerkl, or the ability to create columns. Changing the width of an image in percentage is great, but as a designer I would prefer seeing how many pixels an image actually is and have the ability to change the pixel width/height. I would also appreciate the added ability to edit the HTML of individual elements (instead of only being able to change the HTML at the beginning, and for the entire template instead of the elements). **Recommendations to others considering Cerkl Broadcast:** Take advantage of their support team and ask any questions you have at the onset to make creating your e-mail templates and sending your e-mails easier! **What problems is Cerkl Broadcast solving and how is that benefiting you?** No problems, but more HTML support for modules and better templates would be helpful. Benefits are its integration with intranet providers. I believe its ability to integrate with our intranet will prolong its lifespan and our relationship with Cerkl. As our organization is working to improve internal communications with our growing staff base (as I believe many other organizations and businesses are), this integration is key to helping us communicate more effectively with our staff and track our effectiveness and employee engagement as we do so. **Official Response from Emma Hundley:** > Hi Joy, Thank you so much for your review of Cerkl Broadcast. We’ve loved launching branded employee communications for Union Gospel Mission and can’t wait to see where our partnership goes. Our Customer Success team strives to personalize each customer’s experiences, starting with their first call and continuously throughout Implementation, Monthly-Quarterly Business Reviews, and around-the-clock chat support. It delights us to hear such positive feedback regarding your experience with our team so far! With Broadcast’s drag-and-drop email builder, you can save any Blast you create as a template. We don’t nickel and dime you per template - it’s all unlimited! I’ll have your Account Manager reach out to see if your team would like any help setting up some standard templates or would like best practices from our internal communications clients. We truly appreciate your feedback on editing individual HTML elements and image resizing functionalities and have submitted both suggestions to our Engineering and Product team through the Feature Request Process. Your Account Manager will keep you in the loop on these suggestions as they move through the pipeline. We often find our customers love the flexibility that each individual element (Image, Text, Divider, Button, Signature, and much more ) provides with the “Layout” tab. There, you can make changes to the element’s background color, padding, alignment, container style, and more. The goal is to provide our clients with easily customizable elements that don’t require high-level knowledge of HTML or CSS. Allowing our internal comms clients to focus their efforts on what they love and do best - communicating. We’re ecstatic to kick off our journey with UGM, and thanks again for leaving a review. We’ll be in touch regarding your feature requests. Best, Emma from Cerkl ### 12. Cerkl is user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Catherine M. | Receptionist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Cerkl Broadcast?** Cerkl is ease of use, abilty to easilty train people on how to use it. **What do you dislike about Cerkl Broadcast?** Sometimes repeats old stories and it's confusing **What problems is Cerkl Broadcast solving and how is that benefiting you?** Employee communication **Official Response from Emma Hundley:** > Hi Catherine! Thank you so much for the review. We love hearing that our interface is user-friendly and how easy it is to get your team up to speed. As for the old story repeats that might pop up in your employees’ News Digests, that depends on a few factors: - Your selected personal interests - If you’ve already seen or engaged with the specific piece of content - The publish and expiration dates set for a piece of content - The prioritization of a piece of content - The amount of content that your team may produce We like to think of our News Digests as a second set of eyes for your employees. Just in case they missed it or didn’t interact with it on another channel, they’ll always get your most important content delivered in their inbox on their schedule. If you have any more questions about the logic, we’d be more than happy to answer them for you. Drop us a line via the chatbot located in the bottom right corner of every Cerkl.com page or contact support@cerkl.com. I’ll also make sure your account manager jots down this topic to discuss during your next check-in call. Thanks again for such a stellar review; we’re glad to be a part of your thriving employee communications strategy. Best, Emma from Cerkl ### 13. Smooth, simple, clean **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2021 **What do you like best about Cerkl Broadcast?** Drag and drop applications make assembling blasts easy **What do you dislike about Cerkl Broadcast?** I wish employees were most consistent with use, but everyone has different styles. Works great for me **Recommendations to others considering Cerkl Broadcast:** Discuss with team how they like to receive notifications. If nothing else, it makes polished newsletter assembly easier **What problems is Cerkl Broadcast solving and how is that benefiting you?** Streamlines notifications so less things can be checked ### 14. Cerkl **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2021 **What do you like best about Cerkl Broadcast?** User friendy platform, easy to use, clear structure with many benefits, such as real time analitycs, notifications. **What do you dislike about Cerkl Broadcast?** Sometimes I find difficult to navigate between the features. **What problems is Cerkl Broadcast solving and how is that benefiting you?** I can send big size emails with no problem. I can connect with colleagues easily. I can personalize the news. ### 15. Employee Engagement, the right stop is Cerkl **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2020 **What do you like best about Cerkl Broadcast?** The automatic content selection based on user/employee. Cerkl has not limited content based personalation to only OTT platforms. Infact it has made the power available to business development. With this a company can track, analyse, operate on the data they are getting for each of their employees. **What do you dislike about Cerkl Broadcast?** The mobile view is not that much comfortable. Layout sometimes can be putting off, which can be adjusted so that we can have the use on the go. It does not only make the application mobile, but also easy to use remotely. Rather than using a laptop, the same power can be used in a much smaller size that too at your fingertips. **What problems is Cerkl Broadcast solving and how is that benefiting you?** The only one to get better communication to employees. ### 16. Superb stuff to save lots of time **Rating:** 5.0/5.0 stars **Reviewed by:** Bhawani S. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2020 **What do you like best about Cerkl Broadcast?** What i like the most is its distribution technology it helps me to save lot's of my time and do so cool stuffs in that spare time i really love this software. **What do you dislike about Cerkl Broadcast?** Nothing bad in this software all things are too Good! **Recommendations to others considering Cerkl Broadcast:** Use this powerfull tool it is really a great tool it helps you a lot and simplify your job. **What problems is Cerkl Broadcast solving and how is that benefiting you?** Previously i have to manage all the mail personally now when i satart using this software it helps me lot to do so it saves my lots of time. ### 17. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2019 **What do you like best about Cerkl Broadcast?** Cerkl is great product created, it made my work simple **What do you dislike about Cerkl Broadcast?** Nothing to dislike cerkl, it's best what i saw **Recommendations to others considering Cerkl Broadcast:** Recommended to everyone to implement this product. **What problems is Cerkl Broadcast solving and how is that benefiting you?** Emails. And all integration ## Cerkl Broadcast Discussions - [How can you target your messaging to employees?](https://www.g2.com/discussions/how-can-you-target-your-messaging-to-employees) - 1 comment, 1 upvote - [Does Broadcast provide metrics around open and click-rate?](https://www.g2.com/discussions/does-broadcast-provide-metrics-around-open-and-click-rate) - 1 comment, 1 upvote - [View Cerkl Broadcast pricing details and edition comparison](https://www.g2.com/products/cerkl-broadcast/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+22%3A14%3A11+-0500&secure%5Bsession_id%5D=1583a167-5610-4ea8-959d-7e4da635a029&secure%5Btoken%5D=f1e4cf7138231845a12811adb483c7307c043dd3a16520f9faaf3ebea4b3dba3&format=llm_user) ## Cerkl Broadcast Features **Generative AI** - AI Text Generation - AI Text Summarization **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics** - Open Rates - Link Activity - Attachment Activity **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Generative AI** - AI Text Generation **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top Cerkl Broadcast Alternatives - [Poppulo](https://www.g2.com/products/poppulo/reviews) - 4.3/5.0 (301 reviews) - [15Five](https://www.g2.com/products/15five/reviews) - 4.6/5.0 (1,840 reviews) - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) - 4.6/5.0 (416 reviews)