# CANDID CRM Reviews
**Vendor:** CANDID CRM  
**Category:** [Financial Services CRM Software](https://www.g2.com/categories/financial-services-crm)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 3
## About CANDID CRM
CANDID is the only mortgage marketing platform built for the Modern Loan Originator to help structure, manage, and grow their $100m/year businesses. Know what you need to do and when you need to do it, from lead to contract and contract to close. Keep your team on the same page with automated daily tasks, and referral partners and clients in the know with cross-channel communication, driven by artificial intelligence. Your database is valuable and CANDID knows it. Thanks to a hands free setup and seamless integration of your past client data, CANDID immediately goes to work generating repeat business so you don’t have to.




## CANDID CRM Reviews
  ### 1. Use it everyday - Watch it work for you

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about CANDID CRM?**

Candid automates the things that are necessary, but not a good use of my time. And gives me more time for the things that ARE a good use of my time.

**What do you dislike about CANDID CRM?**

Some initial setup, but nothing unexpected. Support team was responsive and helpful too.

**What problems is CANDID CRM solving and how is that benefiting you?**

Time management - I got where I am doing what I've always done, but needed some new systems to automate and keep going. Candid gave me and my team the rails to run on so we could scale. It also took things off my plate so I could keep doing the important stuff.

  ### 2. Great product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie M. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about CANDID CRM?**

CANDID CRM is very helpful managing a  large pipeline.  Very useful with no downsides.

**What do you dislike about CANDID CRM?**

Little to no downsides.  I can't think of anything I would change about CANDID.

**What problems is CANDID CRM solving and how is that benefiting you?**

Helping me centralize my client base.

  ### 3. CANDID CRM Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about CANDID CRM?**

Candid CRM offers a centralized platform for managing client relationships, tracking projects, and streamlining communication within the organization.

**What do you dislike about CANDID CRM?**

There are little to no negatives in Candid CRM

**What problems is CANDID CRM solving and how is that benefiting you?**

Candid CRM helps to manage dashboards for clients and maintaining projects easily.



- [View CANDID CRM pricing details and edition comparison](https://www.g2.com/products/candid-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+19%3A34%3A13+-0500&secure%5Bsession_id%5D=e1ee3290-6bbd-49d4-ac88-03ccf28d77d9&secure%5Btoken%5D=2c664734011aeebb426946323ac672e84e6c4deb18035153536004b34609b864&format=llm_user)

## CANDID CRM Features
**Content**
- Automation

**Platform Additional Functionality**
- Pre-Built Connectors
- Dashboard
- Cloud
- Mobility
- Messaging

**Platform Reporting and Analytics**
- Reporting
- Forecasting

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Support Analytics

**Marketing Automation**
- Campaign Management
- Lead Management
- Marketing Analytics

**Sales Force Automation**
- Pipeline Management
- Task Management
- Product and Price List Management
- Quote and Order Management
- Contract Management

**Agentic AI - Financial Services CRM**
- Decision Making

## Top CANDID CRM Alternatives
  - [Maximizer](https://www.g2.com/products/maximizer/reviews) - 4.0/5.0 (643 reviews)
  - [Redtail Technology](https://www.g2.com/products/redtail-technology/reviews) - 4.3/5.0 (265 reviews)
  - [Agentforce Financial Services (formerly Salesforce Financial Services Cloud)](https://www.g2.com/products/agentforce-financial-services-formerly-salesforce-financial-services-cloud/reviews) - 4.3/5.0 (221 reviews)

