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Buyapowa

By Buyapowa

4.5 out of 5 stars
3 star
0%
2 star
0%
1 star
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How would you rate your experience with Buyapowa?

Buyapowa Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the excellent customer support during onboarding, making implementation smooth and user-friendly for all. (12 mentions)
Users appreciate the ease of use of Buyapowa, finding it intuitive and benefiting from a thorough onboarding process. (9 mentions)
Users praise the efficient management by Buyapowa, citing great support and easy deployment for successful referral schemes. (7 mentions)
Users commend the attentive account management and support, facilitating successful referral program implementation and growth. (7 mentions)
Users value Buyapowa for their attentive and knowledgeable support, leading to significant improvements in referral program performance. (6 mentions)
Users find missing features like limited reporting and lack of editing flexibility frustrating for quick adjustments. (2 mentions)
Users find the reporting capabilities inadequate, noting limited flexibility and potential for improvement. (2 mentions)
Users experience communication delays between Buyapowa's customer service and their teams, causing misalignment and frustration. (1 mentions)
Users find the inability to edit webpages and emails frustrating, hindering quick updates and changes. (1 mentions)
Users find the limited content in Buyapowa's custom email journey function restrictive and lacking in HTML options. (1 mentions)

5 Pros or Advantages of Buyapowa

1. Customer Support
Users praise the excellent customer support during onboarding, making implementation smooth and user-friendly for all.
See 12 mentions

See Related User Reviews

Antoine D.
AD

Antoine D.

Mid-Market (51-1000 emp.)

4.0/5

"implementation of the program in 10 countries, the duplication was fast and very practical"

What do you like about Buyapowa?

easy to use , fast deployment, intense support, good dashboard for reporting

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great product and service"

What do you like about Buyapowa?

Super supportive and dedicated team in implementing the product and launching our campaign. Very easy to use and integrate. The team tracks performanc

2. Ease of Use
Users appreciate the ease of use of Buyapowa, finding it intuitive and benefiting from a thorough onboarding process.
See 9 mentions

See Related User Reviews

eden g.
EG

eden g.

Small-Business (50 or fewer emp.)

4.5/5

"Smooth onboarding and easy-to-use platform"

What do you like about Buyapowa?

The onboarding process is thorough and well-structured, which really helps to set everything up correctly from the start. You can tell the team has so

Antoine D.
AD

Antoine D.

Mid-Market (51-1000 emp.)

4.0/5

"implementation of the program in 10 countries, the duplication was fast and very practical"

What do you like about Buyapowa?

easy to use , fast deployment, intense support, good dashboard for reporting

3. Efficient Management
Users praise the efficient management by Buyapowa, citing great support and easy deployment for successful referral schemes.
See 7 mentions

See Related User Reviews

eden g.
EG

eden g.

Small-Business (50 or fewer emp.)

4.5/5

"Smooth onboarding and easy-to-use platform"

What do you like about Buyapowa?

The onboarding process is thorough and well-structured, which really helps to set everything up correctly from the start. You can tell the team has so

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great service that helps our business grow"

What do you like about Buyapowa?

Great, attentive account management team. Proactive suggestions on how we can grow / optimise our referral scheme.

4. Referral Programs
Users commend the attentive account management and support, facilitating successful referral program implementation and growth.
See 7 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great service that helps our business grow"

What do you like about Buyapowa?

Great, attentive account management team. Proactive suggestions on how we can grow / optimise our referral scheme.

Georgia T.
GT

Georgia T.

Enterprise (> 1000 emp.)

5.0/5

"Easy-to-use referral marketing tool"

What do you like about Buyapowa?

The customer support we've received throughout the onboarding and implementation process has been excellent. The online platform is easy to navigate e

5. Helpful
Users value Buyapowa for their attentive and knowledgeable support, leading to significant improvements in referral program performance.
See 6 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great service that helps our business grow"

What do you like about Buyapowa?

Great, attentive account management team. Proactive suggestions on how we can grow / optimise our referral scheme.

LA

Luis A.

Enterprise (> 1000 emp.)

5.0/5

"Exemplary Relationship"

What do you like about Buyapowa?

BuyaPowa, and the person I work with closely, makes conversations about innovation and changes very easy. My client success manager, to summarize in o

5 Cons or Disadvantages of Buyapowa

1. Missing Features
Users find missing features like limited reporting and lack of editing flexibility frustrating for quick adjustments.
See 2 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Flexible product and proactive team"

What do you dislike about Buyapowa?

Their reporting is limited, and some smaller features aren't as flexible as I'd like.

EB

Ethan B.

Mid-Market (51-1000 emp.)

4.5/5

"Scalable software with great support team"

What do you dislike about Buyapowa?

The inability to edit your own webpages and/or emails is frustrating and stops quick amends to things

2. Poor Reporting
Users find the reporting capabilities inadequate, noting limited flexibility and potential for improvement.
See 2 mentions

See Related User Reviews

HR

Hamid R.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless, fully supported experience"

What do you dislike about Buyapowa?

Still early stages and to be fair I haven’t used the reporting dashboards a lot. But I think there are some improvement areas in that part

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Flexible product and proactive team"

What do you dislike about Buyapowa?

Their reporting is limited, and some smaller features aren't as flexible as I'd like.

3. Communication Delays
Users experience communication delays between Buyapowa's customer service and their teams, causing misalignment and frustration.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great service that helps our business grow"

What do you dislike about Buyapowa?

Can be issues between business customer service team and ours - not aligned.

4. Content Management Issues
Users find the inability to edit webpages and emails frustrating, hindering quick updates and changes.
See 1 mentions

See Related User Reviews

EB

Ethan B.

Mid-Market (51-1000 emp.)

4.5/5

"Scalable software with great support team"

What do you dislike about Buyapowa?

The inability to edit your own webpages and/or emails is frustrating and stops quick amends to things

5. Limited Content
Users find the limited content in Buyapowa's custom email journey function restrictive and lacking in HTML options.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Client friendly interface and great account management"

What do you dislike about Buyapowa?

The custom email journey function is restricted with lack of HTML build available.

Buyapowa Reviews (49)

Reviews

Buyapowa Reviews (49)

4.5
49 reviews
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Gabriel M.
GM
Mid-Market (51-1000 emp.)
"Top-notch support!"
What do you like best about Buyapowa?

The support at Buyapowa is comprehensive and human, we have regular follow-ups on KPIs and valuable advice on the strategy to take to optimize the referral program to the fullest.

Buyapowa allows us to create true brand ambassadors for POKAWA in order to reach new qualified customers. Review collected by and hosted on G2.com.

What do you dislike about Buyapowa?

No drawbacks on the Buyapowa tool, it is very simple and user-friendly. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise (> 1000 emp.)
"Top Notch Service - great platform for Referral programs!"
What do you like best about Buyapowa?

Buyapowa Customer Support - my client success manager is always responsive, pays great attention to my comments and feedback and feel supported using their platform.

Easy-To-Understand program and dashboard Review collected by and hosted on G2.com.

What do you dislike about Buyapowa?

Adding more simplicity to creating ad-hoc campaigns

More data dashboards available and sheets to understand growth Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise (> 1000 emp.)
"Great service that helps our business grow"
What do you like best about Buyapowa?

Great, attentive account management team. Proactive suggestions on how we can grow / optimise our referral scheme. Review collected by and hosted on G2.com.

What do you dislike about Buyapowa?

Can be issues between business customer service team and ours - not aligned. Review collected by and hosted on G2.com.

EO
Mid-Market (51-1000 emp.)
"Amazing team and platform"
What do you like best about Buyapowa?

Very proactive team, both commercial and technical, always available. The process is well structured and easy to understand and implement. The flexibility of the program, everything is personalized. Review collected by and hosted on G2.com.

What do you dislike about Buyapowa?

Nothing relevant, maybe the hours to have meetings with the team doesn't match with summer spanish time but it's not relevant... Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise (> 1000 emp.)
"Excellent customer service, good tools"
What do you like best about Buyapowa?

My Buyapoa representative is easily my favourite part about working with Buyapowa - he is quick, attentive, detailed, and friendly, and I couldn't be happier with his contributions to our success Review collected by and hosted on G2.com.

What do you dislike about Buyapowa?

Some of the insights and results dashboards yield what appear to be conflicting or inaccurate results, which makes drawing decicive insights difficult at times Review collected by and hosted on G2.com.

CV
Small-Business (50 or fewer emp.)
"We are delighted"
What do you like best about Buyapowa?

The ease of registration for both recommending customers and friends Review collected by and hosted on G2.com.

What do you dislike about Buyapowa?

Do not allow creating records if that email is already registered. Review collected by and hosted on G2.com.

SO
Small-Business (50 or fewer emp.)
"Overall positive - in place over a year. Still finding new ways to maximise the platform & service"
What do you like best about Buyapowa?

An easy-to-use portal that allows visibility into the number of signups, referrals and more. Generating reports from the platform is made simple and easy to review data. Client Success Manager is great to work with, engaged in any new developments and dedicated to the customer experience. Simple integration and management of new rewards. Review collected by and hosted on G2.com.

What do you dislike about Buyapowa?

My only challenge is the system's inability to deliver new campaign email templates or ad hoc campaign capability, which would be a bonus as the reporting offers actionable insights and interesting trends. Review collected by and hosted on G2.com.

WB
Enterprise (> 1000 emp.)
"Great first introduction into referral platforms"
What do you like best about Buyapowa?

We use Buyapowa for our referral schemes and incentives. At first it was quite daunting but their team have been fantastic throughout our setup period and beyond. I'm most impressed with their intital setup guides, the reporting dashboard and their flexibility as a company. As we are using the system in a few different ways. Review collected by and hosted on G2.com.

What do you dislike about Buyapowa?

Nothing hugely stands out, we had some cookie issues initally during our setup but the team sorted these fairly quickly. One improvement would be an addition to the portal which would allow us to see our voucher tally in realtime, rather than having to request or crunch the numbers. Review collected by and hosted on G2.com.

NP
Enterprise (> 1000 emp.)
"A good experience with Buyapowa"
What do you like best about Buyapowa?

The Buyapowa solution is easy to use and allows you to manage all your company's sponsorships with the possibility to add or delete some referrals for example. It is also possible to monitor the program's statistics on a daily basis. Moreover, there are several marketing functionnalities existing to develop the program and to to improve the results. Review collected by and hosted on G2.com.

What do you dislike about Buyapowa?

While using Buyapowa solution, we also faced some difficulties. There is no test environment at Buyapowa. Therefore, all the modifications requested to the teams, whether it is about the writing of emails or the graphic modification of some pages, are directly done in production. If errors appear, they are directly visible to the customers.

Another element is the integration in our IS which requires a lot of development and which can limit the implementation of new marketing actions. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Enterprise (> 1000 emp.)
"Positive, Professional and Productive"
What do you like best about Buyapowa?

The platform is easy to navigate, offering several ways to search for users as well as offering the ability to edit user details. The "Forget user" function is especially helpful as all too often Referrers and Referees either make a typo, attempt multiple registrations (for various reasons), etc. so having this options helps me set a user up for success moving forward in their referral journey. Review collected by and hosted on G2.com.

What do you dislike about Buyapowa?

When a Referee desires to register as a Referrer on the same day or within the same 24-hour period (in order to maximize their potential incentive earnings), there's no way to identify the order in which they became a member so that they're not denied a Referee bonus for the sole reason of being perceived as an "existing Referrer". Review collected by and hosted on G2.com.

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