--- title: Built Reviews meta_title: 'Built Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 107 reviews by the users' company size, role or industry to find out how Built works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 107 scale: '5' date_modified: '2026-07-17' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Built Reviews **Vendor:** Built **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.6/5.0 **Total Reviews:** 107 ## About Built Built is a modular, intuitive Position Intelligence Platform. Core modules include an interactive, automated org chart, position management/control, succession planning, and time off management. Pay for only what you need today; expand in the future to add more solutions. ## Built Pros & Cons **What users like:** - Users appreciate the **ease of use** of Built for Teams, making PTO tracking and onboarding straightforward. (13 reviews) - Users appreciate the **ease of use and excellent customer support** of Built for Teams, enhancing their experience significantly. (6 reviews) - Users commend the **exceptional customer support** from Built for Teams, highlighting quick, friendly, and solution-focused assistance. (5 reviews) - Users appreciate the **simple PTO tracking** system, enabling easy submissions and quick visibility of personal information. (5 reviews) - Users value the **real-time communication** features in Built, enhancing collaboration and team support as they grow. (4 reviews) - Users appreciate the **comprehensive features** of Built for Teams, enhancing remote management and connectivity. (4 reviews) - Easy Access (4 reviews) - Easy Setup (4 reviews) - Users find Built for Teams **intuitive and user-friendly** , making navigation and updates to the organizational chart effortless. (4 reviews) - Automation (3 reviews) **What users dislike:** - Users face challenges with **PTO management** , including difficulties in reversing PTO and lack of Google calendar sync. (3 reviews) - Users find the **holiday management cumbersome** due to scheduling limitations and calendar visibility for PTO adjustments. (2 reviews) - Users find it **confusing to manage PTO removals** and not all holidays are accurately represented in the system. (2 reviews) - Users report **incomplete data issues** when adding headcounts, leading to frustration and inefficiencies in project allocation. (2 reviews) - Users struggle with **insufficient information** regarding payroll data and PTO management, leading to confusion and inefficiencies. (2 reviews) - Integration Issues (2 reviews) - Login Issues (2 reviews) - Manual Processes (2 reviews) - Users face **navigation difficulties** , encountering cumbersome clicks and confusing profiles that hinder efficient report generation. (2 reviews) - Users find the navigation of Built **not intuitive** , often struggling with screen access and data organization. (2 reviews) ## Built Reviews ### 1. Super easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2017 **What do you like best about Built?** I can request time off and manage my PTO with just a few clicks. **What do you dislike about Built?** Can't think of anything that I dislike. **What problems is Built solving and how is that benefiting you?** We use Built For Teams to manage PTO, sick days and hiring. ### 2. Easy and Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2017 **What do you like best about Built?** It's very simple to use and makes asking for time off a breeze **What do you dislike about Built?** It's not integrated to our other systems, so when I change my info on other systems or on this one it doesn't update everywhere **What problems is Built solving and how is that benefiting you?** HR Management. It super easy to use ### 3. Director, HR **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2017 **What do you like best about Built?** User friendly interface, simple design, modern look **What do you dislike about Built?** Doesn't have time keeping or payroll integration and reports are very basic **What problems is Built solving and how is that benefiting you?** streamlining HR process from applicant to hire to onboarding to benefits enrollments. Easy to use. **Official Response from Brett Derricott:** > Thank you for taking time to provide us with some feedback on how we can make our product better! We're finishing up our first payroll integration with a great product called Xero, with other integrations to follow. We don't yet offer any time keeping/tracking capabilities but that's on our roadmap for the future; right now we're focused on getting our PTO tracking tools dialed in before we work on time tracking. And you're absolutely correct that our reports are a bit basic at this point. If there's a report you need that we don't currently offer, please let us know and we'll make it a priority to get the report built for you. Thanks again for the valuable feedback! ### 4. Built for Teams is fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Laura S. | Head of School, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2016 **What do you like best about Built?** As an independent school with complicated PTO benefits, Built for Teams has been life-changing for us. Before Built for Teams, we tried several approaches to managing employees' PTO requests and balances--from excel spreadsheets to HR software. Every system we tried had its drawbacks, and entry of information was time-consuming. Errors were made often, so reporting was messy, and balances were frequently inaccurate. We are now easily able to maintain accurate ongoing records of employees' PTO requests and balances in a way that is accessible to employees and administration alike. Employees' also have access to their benefits information, and they appreciate that. Built for Teams has truly helped to professionalize what has been a challenging aspect of employee management. We LOVE it. **What do you dislike about Built?** I only dislike that we haven't fully utilized Built for Teams' functionality, as it is able to do more than we use it for. We'll be working on ### 5. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2016 **What do you like best about Built?** Pros about Built for Teams: 1) Ease of use 2) Excellent customer service 3) Efficient **What do you dislike about Built?** What I dislike about Built for Teams is the lack of an app for this awesome service. **Recommendations to others considering Built:** Give it a try, they offer a free trial. **What problems is Built solving and how is that benefiting you?** Prior to Built for Teams, my company used excel as a form of tracking PTO and manually updated as necessary which proved difficult when employees' accrual rates increased with their tenure. After using the service for a few weeks, I'm able to simply view the amount of PTO days remaining, and a calendar view of the whole company. Manual updates are no longer necessary and viewing the tracker is simple. **Official Response from Brett Derricott:** > Thanks for taking time to review Built for Teams! We agree it's a shame we don't yet have a mobile app but it's on our roadmap very soon. Thanks for being a customer and for your suggestions! ### 6. Use a PEO but don't have near the flexibility as I do with Built for Teams. **Rating:** 5.0/5.0 stars **Reviewed by:** Ben B. | Partner, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2016 **What do you like best about Built?** PTO Management with hierarchical approval was a much needed function for us. Having the calendar handy when a new request comes in is vital in making sure that all our projects have coverage. Easy to setup and flexible policies made it a snap to implement. **What do you dislike about Built?** I just wish it would all integrate seamlessly with our PEO to make it a one stop on boarding solution. **Recommendations to others considering Built:** Top notch product with tremendous support. **What problems is Built solving and how is that benefiting you?** We were only using email to manage PTO requests and it was very tough to recognize who was off when from the various email requests, ### 7. First few weeks using Built **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2015 **What do you like best about Built?** The fantastic customer service. That is all I have to say at this point , but I could not submit this review without adding more words. **What do you dislike about Built?** I wish I could edit my employee profile more easily. I can't change the birthdate, for example. What I would like to do is not fill it in, as I do not want to publish that in this context. **Recommendations to others considering Built:** Thanks for your personal approach! Good luck. **What problems is Built solving and how is that benefiting you?** We want to be able to track PTO and have employees be able to visualize their own PTO "accounts". We also wanted to create a less labor intensive way to track applicants without getting into the big heavy ATS platforms that are really expensive and way too much for our current status as a growth-stage young company. We are learning how to use the recruiting platform and learning how to customize and tailor each job posting. This is a big change for us, but so far, so good. **Official Response from Brett Derricott:** > Thanks for the review and feedback! We especially appreciate you pointing out the issue with removing dates. Turns out the date selection tool we're using is preventing you from deleting a date once you've entered it. We're working on a fix right now and should have that resolved shortly. Sorry for any inconvenience and thanks again for the product review! ## Built Discussions - [What does Built For Teams do?](https://www.g2.com/discussions/what-does-built-for-teams-do) - 1 comment - [How much is Built for Teams?](https://www.g2.com/discussions/how-much-is-built-for-teams) - 1 comment - [View Built pricing details and edition comparison](https://www.g2.com/products/built-built/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+00%3A26%3A16+-0500&secure%5Bsession_id%5D=297d907c-cb6f-4ace-a742-e25a11e7e42a&secure%5Btoken%5D=b3eb78db00170d05099c04a02e65c0cfedb1e97654f317a292f8abb95d3b9c3b&format=llm_user) ## Built Features **Core HR** - Organization Management - Time, Attendance, and PTO - Salary Structures - Compliance - Benefits Administration **Automation** - Process Automation **Logistics** - Integration - Analytics - Export - Upload - Employee Directory **Platform Basics** - Interoperability - Performance - Internationalization - Security **Resource Planning - Workforce Planning** - Reconciliation - Headcount Planning - Reporting - Expense Planning **Logistics** - Dashboards & Reporting **Editing & Design** - Drag-and-Drop - Update - Customize - Details - Restructure **Platform Functionality** - Customizability - Mobility **Generative AI** - AI Text Summarization **Human Resources - Workforce Planning** - Integrations & APIs - Compensation Bands - Org Chart - Recruitment Workflows **Management** - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Platform Data** - Reporting - Alerts and Notifications - Platform Search - Visualization **Agentic AI - Org Chart** - Cross-system Integration - Proactive Assistance **Monitoring** - Integration **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards ## Top Built Alternatives - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - 4.3/5.0 (2,162 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,568 reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) - 4.2/5.0 (943 reviews)