Lone Wolf Back Office Reviews & Product Details

I like that I can put all the information I need in one location. It's easier to see an overview of a transaction and who is involved. Their customer services is outstanding. Review collected by and hosted on G2.com.

Sometimes difficult to figure out how to correct mistakes. Review collected by and hosted on G2.com.

Luckily for LoneWolf, BrokerWOLF fills a specific niche of being able to handle nearly every aspect of handling accounting for an enterprise real estate brokerage to the extent that we've found no replacement that would do it well enough. Review collected by and hosted on G2.com.

This program is super outdated and complicated to use. It's not for the faint of heart or anyone who is looking for a sleek solution that "just works." Looks like it fell straight out of the 1980's. Almost everything is done through RDP endpoint and forget about being mobile friendly.

Many features are counter-intuitive and it is nearly impossible to figure things out without contacting LoneWolf staff.

The company behind it, while super-friendly and knowledgeable, moves at a glacial pace when it comes to almost anything. Review collected by and hosted on G2.com.

I liked the idea and that is all it was at the end, an idea of having Zipforms and BrokerWolf communicate to make a transaction easier for me and the agents. Review collected by and hosted on G2.com.

Everything about the system is bad. It is outdated you cannot use it on your iPhone or iPad and even on my MAC there are limitations. The system is sort of MS-DOS and you need to really understand accounting to be able to use it. It's all code related and nothing about the system makes sense, it does not flow to the next steps. It's really hard to learn and teach, I haven't even attempted to teach it because I don't know how it works and don't understand it. if you are a start up broker or don't know accounting, I truly suggest you go use another system. Or before you buy you try, seriously my biggest mistake was not asking for a 2 week demo. I would have known then that the system was hard to work with. Once you are under contract they will not release you so beware, you are stuck with a system that you will probably end up hating and its very expensive. Every time I open it or attempt to use it, I end up getting frustrated and of course their customer service only is open during regular business hours. Whoever thought up this system must have been an accountant that worked in the MS-DOS world and they haven't updated the system since. Review collected by and hosted on G2.com.

I like Lone Wolf because it is simple, once you get into the program and work around in it you can see how easy it is so if someone who hasnt been trained can at least do the basics. Review collected by and hosted on G2.com.

That it is a little behind the technology and upgraded to something that is more digital or with the times. If they can come up with a way of getting rid of old files/information so we do not have 1,000 + properties. If my agent clients withdrawal from a listing then we go in there and put canceled. It should show up anymore on the search, should only be active, unless its one address i put in specifically. Review collected by and hosted on G2.com.

I do not have anything to compare it to since this is all my company has ever used. In do like the intranet to be able to send an email to all agents in the company. Review collected by and hosted on G2.com.

Not sure. Seems Wolf connect is just a site that is a "holding site" it offers real estate companies a place to list/offer agents access to services/contractors for marketing. Many of the things my company offers in terms of marketing, I must pay for:( It appears to be all about what the real estate company offers for the agent and nothing else.

Ridiculous you are forcing me to take a screen shot. If you thought I was not a user of wolf connect, why did you send me the email? Review collected by and hosted on G2.com.

What I like best is the types of reports you can pull, and the various information you can gather from them. Review collected by and hosted on G2.com.

I strongly dislike the interface itself; the appearance looks like it is from the 1990's or before. Custimer Support Service is just okay, sometimes they take a long time to get back to you. BrokerWolf takes actively learning the system to be proficient in it; it has many great tools, but it definitely is not user-friendly. Review collected by and hosted on G2.com.

The amount of reports that it could spit out that were real estate specific. Review collected by and hosted on G2.com.

All the data entry, didn't work with other companies.

Design feels like its MS dos and the 1990's

Training was horrible. I think my trainer quit in the middle, my new trainer never showed up

Design workflow only makes sense for an actual accountant

I have to have a full time employee working on this software as I cannot understand it myself

Our brand recommends it, but I tell other broker to look elsewhere. Review collected by and hosted on G2.com.

Nothing except that brokerWof is an a well integrated system for accounting and transaction management of a brokerage. Review collected by and hosted on G2.com.

Far too complex to make simple changes to an entry. Far to complex to input a transaction. Far to complex to close and deal and complete payments. No integration with bank feeds. It is DOS based and very difficult to navigate and use. Review collected by and hosted on G2.com.

The updated features, has the system moving along faster, which makes it better to use and work through. Review collected by and hosted on G2.com.

Some of the features for pulling certain reports would help for better accuracy. Their are some functions missing that would be great if they were added. Review collected by and hosted on G2.com.

The customer support, hands down. You basically never have to wait on hold, either.

These people actually care, and they will help you solve problems step-by-step. They are very friendly, VERY knowledgable, and among the best customer support providers I have ever encountered.

If the service providers can't solve the issue right on the spot, they will figure out a solution in a timely manner and send you an email or call you back. If they email, it's always super well done and step-by-step...often times with screenshots.

They don't technically provide any accounting advice or even book keeping advice, but they provide all the advice that they possibly can without breaking any laws...and it;'s super helpful because I often feel like I'd be helpless without them, or I'd have to pay a consultant some good money to get what I need answered. They are like a team of consultants who know current laws quite well and understand the accounting process very well.

A+ customer service Review collected by and hosted on G2.com.

The system interface makes sense, but it is unattractive and rather clunky. That being said, the interface is probably an acquired taste as I find myself liking it the more I become comfortable and efficient with it.

It does take a lot of memorization, though, and the searching algorithm isn't strong (making it hard to find stuff if you don't already know where to find it and can't find it under where your best couple guesses lead you to) Review collected by and hosted on G2.com.