# Lone Wolf Back Office Reviews **Vendor:** Lone Wolf Real Estate Technologies **Category:** [Brokerage Management Software](https://www.g2.com/categories/brokerage-management) **Average Rating:** 3.0/5.0 **Total Reviews:** 21 ## About Lone Wolf Back Office Lone Wolf’s brokerWOLF solution is an accounting and back office platform created exclusively for the real estate industry. brokerWOLF enables brokerages to track, report, and draw comparisons of their transactional, operational and financial data - providing the critical infrastructure for long-term growth and profitability. Key Features: 1. Automated and unlimited commission plans 2. Agent management and billing 3. Accounts payable and receivable 4. Real-time G/L postings and bank reconciliations 5. 100s of management and production reports ## Lone Wolf Back Office Reviews ### 1. brokerWolf Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2018 **What do you like best about Lone Wolf Back Office?** I like that I can put all the information I need in one location. It's easier to see an overview of a transaction and who is involved. Their customer services is outstanding. **What do you dislike about Lone Wolf Back Office?** Sometimes difficult to figure out how to correct mistakes. **What problems is Lone Wolf Back Office solving and how is that benefiting you?** Using brokerWolf to help solve reporting problems. Have realized the benefit of having a front and back end for this program ### 2. It's the only thing that does what we need it to do **Rating:** 3.5/5.0 stars **Reviewed by:** Daniel B. | Associated Broker & Team Lead, Ambiance Realty Group, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2019 **What do you like best about Lone Wolf Back Office?** Luckily for LoneWolf, BrokerWOLF fills a specific niche of being able to handle nearly every aspect of handling accounting for an enterprise real estate brokerage to the extent that we've found no replacement that would do it well enough. **What do you dislike about Lone Wolf Back Office?** This program is super outdated and complicated to use. It's not for the faint of heart or anyone who is looking for a sleek solution that "just works." Looks like it fell straight out of the 1980's. Almost everything is done through RDP endpoint and forget about being mobile friendly. Many features are counter-intuitive and it is nearly impossible to figure things out without contacting LoneWolf staff. The company behind it, while super-friendly and knowledgeable, moves at a glacial pace when it comes to almost anything. **Recommendations to others considering Lone Wolf Back Office:** It's not an easy implementation and the salespeople are very good at glossing things over. Look into other solutions like BrokerSumo before you go down this path. **What problems is Lone Wolf Back Office solving and how is that benefiting you?** We are handling accounting and CDA for a large brokerage. ### 3. Not for start ups, not a simple process, definitely not portable, try before you buy! **Rating:** 0.0/5.0 stars **Reviewed by:** Marisol G. | Real Estate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2020 **What do you like best about Lone Wolf Back Office?** I liked the idea and that is all it was at the end, an idea of having Zipforms and BrokerWolf communicate to make a transaction easier for me and the agents. **What do you dislike about Lone Wolf Back Office?** Everything about the system is bad. It is outdated you cannot use it on your iPhone or iPad and even on my MAC there are limitations. The system is sort of MS-DOS and you need to really understand accounting to be able to use it. It's all code related and nothing about the system makes sense, it does not flow to the next steps. It's really hard to learn and teach, I haven't even attempted to teach it because I don't know how it works and don't understand it. if you are a start up broker or don't know accounting, I truly suggest you go use another system. Or before you buy you try, seriously my biggest mistake was not asking for a 2 week demo. I would have known then that the system was hard to work with. Once you are under contract they will not release you so beware, you are stuck with a system that you will probably end up hating and its very expensive. Every time I open it or attempt to use it, I end up getting frustrated and of course their customer service only is open during regular business hours. Whoever thought up this system must have been an accountant that worked in the MS-DOS world and they haven't updated the system since. **Recommendations to others considering Lone Wolf Back Office:** Try it before you buy it. Do not let them just send you videos, the users on the videos obviously know what they are doing. It is honestly hard to learn, train and use. **What problems is Lone Wolf Back Office solving and how is that benefiting you?** Zipforms and Brokerwolf have trouble communicating to each system. The customer service department for zip forms doesn't know anything about brokerwolf and vice versa, which means if you have a question regarding why zip forms is not working in broker wolf you will never get an answer because they don't know. No benefits at the moment or ever. ### 4. I like Broker Wolf/Lone Wolf because its simple **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2019 **What do you like best about Lone Wolf Back Office?** I like Lone Wolf because it is simple, once you get into the program and work around in it you can see how easy it is so if someone who hasnt been trained can at least do the basics. **What do you dislike about Lone Wolf Back Office?** That it is a little behind the technology and upgraded to something that is more digital or with the times. If they can come up with a way of getting rid of old files/information so we do not have 1,000 + properties. If my agent clients withdrawal from a listing then we go in there and put canceled. It should show up anymore on the search, should only be active, unless its one address i put in specifically. **Recommendations to others considering Lone Wolf Back Office:** Lower the price **What problems is Lone Wolf Back Office solving and how is that benefiting you?** If we are going to keep them or not. We are having some issues that my Brokers have brought to their attention that need to be fixed for the money they are spending. ### 5. Lone wolf webs site review **Rating:** 2.5/5.0 stars **Reviewed by:** Lori D. | Realtor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2018 **What do you like best about Lone Wolf Back Office?** I do not have anything to compare it to since this is all my company has ever used. In do like the intranet to be able to send an email to all agents in the company. **What do you dislike about Lone Wolf Back Office?** Not sure. Seems Wolf connect is just a site that is a "holding site" it offers real estate companies a place to list/offer agents access to services/contractors for marketing. Many of the things my company offers in terms of marketing, I must pay for:( It appears to be all about what the real estate company offers for the agent and nothing else. Ridiculous you are forcing me to take a screen shot. If you thought I was not a user of wolf connect, why did you send me the email? **Recommendations to others considering Lone Wolf Back Office:** Do not force us to send G2 crowd a screen shot if your asking for a review. **What problems is Lone Wolf Back Office solving and how is that benefiting you?** I am able to get necessary real documents for a transaction. ### 6. Product is Decent; Not User-Friendly **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2018 **What do you like best about Lone Wolf Back Office?** What I like best is the types of reports you can pull, and the various information you can gather from them. **What do you dislike about Lone Wolf Back Office?** I strongly dislike the interface itself; the appearance looks like it is from the 1990's or before. Custimer Support Service is just okay, sometimes they take a long time to get back to you. BrokerWolf takes actively learning the system to be proficient in it; it has many great tools, but it definitely is not user-friendly. **What problems is Lone Wolf Back Office solving and how is that benefiting you?** We are able to measure and track more accurately than we were before, as well as pull certain reports on a weekly basis to measure growth. ### 7. Hated the entire process **Rating:** 0.0/5.0 stars **Reviewed by:** Ted S. | Broker/Owner, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2018 **What do you like best about Lone Wolf Back Office?** The amount of reports that it could spit out that were real estate specific. **What do you dislike about Lone Wolf Back Office?** All the data entry, didn't work with other companies. Design feels like its MS dos and the 1990's Training was horrible. I think my trainer quit in the middle, my new trainer never showed up Design workflow only makes sense for an actual accountant I have to have a full time employee working on this software as I cannot understand it myself Our brand recommends it, but I tell other broker to look elsewhere. **What problems is Lone Wolf Back Office solving and how is that benefiting you?** The report our franchise wants. It's good insight on a few topics too ### 8. Complicated Accounting System for a Real Estate Brokerage **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2018 **What do you like best about Lone Wolf Back Office?** Nothing except that brokerWof is an a well integrated system for accounting and transaction management of a brokerage. **What do you dislike about Lone Wolf Back Office?** Far too complex to make simple changes to an entry. Far to complex to input a transaction. Far to complex to close and deal and complete payments. No integration with bank feeds. It is DOS based and very difficult to navigate and use. **Recommendations to others considering Lone Wolf Back Office:** There are a number of other accounting and transaction management systems that are far better and easier to use. We are currently using Loft47 and Xero for ackend transactions and accounting. It is far easier to use and cost half the price. **What problems is Lone Wolf Back Office solving and how is that benefiting you?** Real estate brokerage for backend transaction management and accounting. It alows to track a trasaction for when it is listed or executed until it closes to dtermine who get the comission for the deal when it pays out. ### 9. LW Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2018 **What do you like best about Lone Wolf Back Office?** The updated features, has the system moving along faster, which makes it better to use and work through. **What do you dislike about Lone Wolf Back Office?** Some of the features for pulling certain reports would help for better accuracy. Their are some functions missing that would be great if they were added. **What problems is Lone Wolf Back Office solving and how is that benefiting you?** We are being able to pull reports when needed for individuals and for teams. We are able to keep track of our P&Ls. We have realized that LW is a great system and we are able to keep up-to-date status of what we need. ### 10. Insanely good customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Mathew M. | Chief Executive Officer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2017 **What do you like best about Lone Wolf Back Office?** The customer support, hands down. You basically never have to wait on hold, either. These people actually care, and they will help you solve problems step-by-step. They are very friendly, VERY knowledgable, and among the best customer support providers I have ever encountered. If the service providers can't solve the issue right on the spot, they will figure out a solution in a timely manner and send you an email or call you back. If they email, it's always super well done and step-by-step...often times with screenshots. They don't technically provide any accounting advice or even book keeping advice, but they provide all the advice that they possibly can without breaking any laws...and it;'s super helpful because I often feel like I'd be helpless without them, or I'd have to pay a consultant some good money to get what I need answered. They are like a team of consultants who know current laws quite well and understand the accounting process very well. A+ customer service **What do you dislike about Lone Wolf Back Office?** The system interface makes sense, but it is unattractive and rather clunky. That being said, the interface is probably an acquired taste as I find myself liking it the more I become comfortable and efficient with it. It does take a lot of memorization, though, and the searching algorithm isn't strong (making it hard to find stuff if you don't already know where to find it and can't find it under where your best couple guesses lead you to) **Recommendations to others considering Lone Wolf Back Office:** Get it, do the training, spend at least an hour every few days on it, and you will become comfortable with it. **What problems is Lone Wolf Back Office solving and how is that benefiting you?** Providing a complete accounting system, transaction processing system, as well as agent record management system. **Official Response from Rebecca Patten:** > Hi Matthew, Thanks so much for your review! I’ve forwarded it over to our Support dept; they’ll be very thankful for your kind words! I like to think of our Support team as an extension of our software. They know the real estate industry so well that they can help brokerages in many different ways. I’m glad you could take advantage of their expertise. If you’re not too busy, we'd love to have a quick chat about your experience with Lone Wolf. Let me know if you’re interested at clientsuccess@lwolf.com! Thanks again Matthew, -Jackie McDonald ### 11. Easiest accounting I’ve ever done!!! **Rating:** 2.5/5.0 stars **Reviewed by:** Nicoll F. | Realtor, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2018 **What do you like best about Lone Wolf Back Office?** I like how easy the software is to use. I’m not very good at the accounting, until now. I love how it walks you through what you need to do it really benefits everybody. **What do you dislike about Lone Wolf Back Office?** The software occasionally crashes or kicks me out **What problems is Lone Wolf Back Office solving and how is that benefiting you?** I don’t have to pay someone else to do my accounting ### 12. Good Reporting and Management tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2018 **What do you like best about Lone Wolf Back Office?** Some of the reporting tools were nice to have and offered visibility into analytics that you might not otherwise have access too. Communication within the gooey was also pretty intuitive **What do you dislike about Lone Wolf Back Office?** Did use this or other software like this enough to really have much negative to say, the website branding was nice and consistent across platforms which was nice as well **What problems is Lone Wolf Back Office solving and how is that benefiting you?** My limited use of this product didn't solve any real problems but it's primary use in my hands was for marketing and recruiting purposes, which is critical for any business ### 13. recommend **Rating:** 2.0/5.0 stars **Reviewed by:** Kay M. | Real Estate Consultant, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2018 **What do you like best about Lone Wolf Back Office?** easy to use and implement and the benefits to the group **What do you dislike about Lone Wolf Back Office?** the overall cost of the system and the set up time was very long **Recommendations to others considering Lone Wolf Back Office:** n/a **What problems is Lone Wolf Back Office solving and how is that benefiting you?** all of them ### 14. I wouldn't recommend this. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2018 **What do you like best about Lone Wolf Back Office?** When it works, it's decent and efficient. **What do you dislike about Lone Wolf Back Office?** The software is NOT intuitive whatsoever. For starters, the UI is extremely outdated and whenever issues arise, customer support takes forever to attempt and resolve the issue. **What problems is Lone Wolf Back Office solving and how is that benefiting you?** brokerWolf is one of the better products in their line of services. While it needs an update, it does sync well with other products. ### 15. Broker Wolf Real Estate Accounting System after 2 Years **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2017 **What do you like best about Lone Wolf Back Office?** Designed to be an all in one accounting and Real Estate Brokerage integrated system. Once we got it up and running was very reliable and comprehensive for Managing agents, commission and accounting, agent billing, Disbursements, Escrow. **What do you dislike about Lone Wolf Back Office?** Complexity and training lead time needed puts me at risk of staff turnover; too complicated; No integration with on-line banking (showstopper); support is ok good but limited to one off's and I'm not confident that could recover from a loss of control of the accounting data if our accountant quits. a lot of manual data entry required. Reports are printed and not user friendly.The integration with AR/AP, invoices, and GL was above the level of our collective understanding to stay with and we stopped it after the first year. We know other brokers that had similar experience. You have to have commission accounting in house-that's your business, but it's way too much responsibility to also hang on to your general ledger accounting and reporting along with that, especially when it's extremely outdated in terms of banking integration and reconciliation **Recommendations to others considering Lone Wolf Back Office:** Don't listen to anyone that tells you this system is easy to use. The functionality is comprehensive which means set up is complex and critical. Know your business processes (everything) before training and make sure you have the right staff dedicated from the start with the ability to analyze and fix accounting issues. Consider simpler commission accounting systems with quick books integration if you are smaller. **What problems is Lone Wolf Back Office solving and how is that benefiting you?** Commission Accounting, Agent Billing, Agent Management work very well. We discontinued GL and outsourced to Quick Books due to complexity and lack of banking integration. The commission accounting piece is very reliable. **Official Response from Rebecca Patten:** > Hi there, Thanks for your review! I’m glad to hear you’ve been able to reap the benefits of brokerWOLF for your agent management, commissions, billing etc. Admittedly, because brokerWOLF is so comprehensive, it can be a little intimidating at first. That’s why we offer a host of helpful resources for all of our clients, including help articles, video tutorials, as well as regular training webinars. I recommend these resources to all of our clients, as they’re very in depth and help users such as yourself gain a fuller understanding of the program. We want to help you to have a seamless experience with your brokerWOLF, and we certainly don’t want you feeling that it’s too complex! Please feel free to send me an email at clientsuccess@lwolf.com and we can have a quick chat about getting you some more resources/support so you can make the most of the program! Thanks again, -Jackie ### 16. Brokerwolf has given me my time back! **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole G. | Office Administrator, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2017 **What do you like best about Lone Wolf Back Office?** The program pulls transaction info from Skyslope so there is less entry when processing closings. **What do you dislike about Lone Wolf Back Office?** Long training period with lots of information to remember. **Recommendations to others considering Lone Wolf Back Office:** It is worth the money! They have a very good training and support and are constantly looking for ways to improve their service. **What problems is Lone Wolf Back Office solving and how is that benefiting you?** Brokerwolf has reduced time and amount of data entry almost in half. This also reduces change of incorrect data entry. Closing one transaction creates all the checks I need including release of earnest money where in Quickbooks I would have to create each individual check. **Official Response from Rebecca Patten:** > Hi Nicole, Thank you for your review! I’m very pleased to hear about your positive experience with brokerWOLF. We built the program to make things like transactions easier, faster and simpler—and giving users more time in their day is what brokerWOLF is all about. If you’re interested, I’d love to have a quick chat about your experience! Please feel free to drop me a line at clientsuccess@lwolf.com. Thanks again Nicole, -Jackie ### 17. brokerWOLF is great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2017 **What do you like best about Lone Wolf Back Office?** M yfavorite thing about Broker WOLF is the ease of having codes for each report **What do you dislike about Lone Wolf Back Office?** So far, there is nothing that I dislike. **What problems is Lone Wolf Back Office solving and how is that benefiting you?** Pulling agent reports - makes business planning easier **Official Response from Rebecca Patten:** > Hi there, Thanks for your review! Glad to hear that you’re enjoying brokerWOLF. We’re really proud of our agent management reports—they make decision making and financial planning much easier. And you can’t really get that kind of value from an off-the-shelf accounting solution. Now, brokerWOLF also has dozens of financial reports you might not be aware of. These reports work in conjunction with our agent reports to paint a complete picture of the brokerage’s operational and financial health. Feel free to email me at clientsucess@lwolf.com and I can help point you in their direction! -Jackie ### 18. It's very easy to use for real estate transactions. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2017 **What do you like best about Lone Wolf Back Office?** It's all easy set up in this software. If you will learn from the beginning how to use keywords, it will be faster to use. It takes 5 minutes to enter the real estate transaction and cut the check to the broker. You can download Lone Wolf program on several computers. **What do you dislike about Lone Wolf Back Office?** Sometimes, I had a problem with specific dates for reconciliations. They offer the tutorial videos if you don't know something, but I take time to watch them I'd recommend having like chat help on their website. It will help to solve the problem faster. **Recommendations to others considering Lone Wolf Back Office:** I would recommend to all real estate companies to use this program as it's easy to use for an accountant and just for a regular employee in a company. You can have an access from several computers. **What problems is Lone Wolf Back Office solving and how is that benefiting you?** We us Lone Wolf in our real estate company to enter transactions and cut the checks to broker and agents. Benefits are easy to use and the job can be done really quick. **Official Response from Rebecca Patten:** > Thank you for the great review! Our team works hard to provide our clients with the best solutions, so we are happy to see that reflected in your experience with Lone Wolf. We would love to discuss your experience further, please feel free to reach out to concierge@lwolf.com. ### 19. Slow to React **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2017 **What do you like best about Lone Wolf Back Office?** I have my contracts & Closings all in one place **What do you dislike about Lone Wolf Back Office?** It disconnects every 5 minutes... literally. Reaction time is very slow. The process to handle all transactions can't just be one simple step... it's about 7-10 clicks/steps per transaction. **What problems is Lone Wolf Back Office solving and how is that benefiting you?** In real estate, it does handle a transaction from the time it is listed, to close, which benefits to have it all in one place per transaction. **Official Response from Rebecca Patten:** > We are sorry to hear that you are having challenges with your Lone Wolf software. If you would please contact clientsuccess@lwolf.com, we would love to discuss your experience and a solution further. ### 20. Good Program for RE Companies **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2016 **What do you like best about Lone Wolf Back Office?** I like the integration from SkySlope to BrokerWolf so that it ends the manual entry of contracts into BrokerWolf. **What do you dislike about Lone Wolf Back Office?** Wish there was a duplicate button. Sometimes there is a need to do a manual entry and if you have 10 lots with the same buyer and seller (and contract dates), but 10 different contract's it's easier to hit duplicate and just change the address. **Recommendations to others considering Lone Wolf Back Office:** Make sure to have an established timeline of when certain training is happening. **What problems is Lone Wolf Back Office solving and how is that benefiting you?** Using this program has reduced the data entry times. ### 21. brokerWOLF not unique, but works well **Rating:** 4.0/5.0 stars **Reviewed by:** James W. | Project Manager, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2016 **What do you like best about Lone Wolf Back Office?** The ease of use is a major selling point for brokerWOLF. With all of the varied responsibilities of today's real estate professional, knowing that the back-end accounting software will keep everything organized is a major relief. The dashboard is really straightforward, and pulls information directly from the MLS, limiting the level of effort needed to keep track of every transaction. **What do you dislike about Lone Wolf Back Office?** The user interface design is not a great selling point; it's dated and feels very sterile, but in the end it still gets the job done. **Recommendations to others considering Lone Wolf Back Office:** As with all things, I would recommend keeping an open mind. Many third party vendors do seem pushy, just trying to make sales, but there are just as many who offer a legitimately helpful product. **What problems is Lone Wolf Back Office solving and how is that benefiting you?** Simplification for agents has been the main benefit for us; we've been able to integrate the brokerWOLF API to build an SSO and allow agents to work seamlessly between their account information with their brokerage and the accounting software via brokerWOLF. - [View Lone Wolf Back Office pricing details and edition comparison](https://www.g2.com/products/lone-wolf-back-office/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+07%3A08%3A16+-0500&secure%5Bsession_id%5D=0c81ba93-1ecb-48ef-ae9d-6b6083d6a051&secure%5Btoken%5D=49d7bf6c22d7714d10e41a3e9c88ec1cfc7209dc5a61aa090797b638ad55a29c&format=llm_user) ## Lone Wolf Back Office Features **Agent Effectiveness** - Market Intelligence - Pipeline Management - Real-Estate Specific RM **Operations** - Transaction Management - Financial Management - Real Estate Software Integration - Back Office Automation - Commissions Management - Compliance Checks **Agentic AI - Brokerage Management** - Multi-step Planning - Cross-system Integration - Decision Making ## Top Lone Wolf Back Office Alternatives - [BoldTrail BackOffice](https://www.g2.com/products/boldtrail-backoffice/reviews) - 4.3/5.0 (162 reviews) - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 4.5/5.0 (1,478 reviews) - [dotloop](https://www.g2.com/products/dotloop/reviews) - 4.3/5.0 (172 reviews)