--- title: Brevo Customer Data Platform Reviews meta\_title: 'Brevo Customer Data Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 95 reviews by the users' company size, role or industry to find out how Brevo Customer Data Platform works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 95 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Brevo Customer Data Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **ease of use** of Brevo, remarking on its quick implementation and user-friendly design. [(18 mentions)](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1266256&qs=pros-and-cons#reviews) Users praise the **responsive and helpful customer support** of Brevo, enhancing their overall experience with the platform. [(11 mentions)](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1266450&qs=pros-and-cons#reviews) Users love the **free email marketing features** of Brevo, allowing seamless branding and audience building without initial costs. [(10 mentions)](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1266303&qs=pros-and-cons#reviews) Users find Brevo Customer Data Platform to be **very user-friendly** , facilitating easy integration and a smooth experience. [(8 mentions)](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1266292&qs=pros-and-cons#reviews) Users praise the **easy setup** of Brevo, finding it intuitive and efficient for their marketing needs. [(7 mentions)](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1266367&qs=pros-and-cons#reviews) Users find the pricing for Brevo's plans to be **expensive** , especially when compared to competitors' offerings. [(4 mentions)](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1266130&qs=pros-and-cons#reviews) Users face occasional **integration issues** with third-party tools, complicating their experience and requiring extra effort. [(3 mentions)](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1972504&qs=pros-and-cons#reviews) Users find the **learning curve steep** with Brevo, especially for navigation and utilizing advanced features effectively. [(3 mentions)](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1266495&qs=pros-and-cons#reviews) Users express frustration over **missing features** like segmented account access and limited chatbot domain connectivity. [(3 mentions)](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1265895&qs=pros-and-cons#reviews) Users find the platform **not intuitive** , often struggling to navigate menus and perform basic tasks. [(3 mentions)](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1266482&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Brevo Customer Data Platform ##### 1. Ease of Use Users highlight the **ease of use** of Brevo, remarking on its quick implementation and user-friendly design. [ See 18 mentions ](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1266256&qs=pros-and-cons#reviews) See Related User Reviews ![Carmen B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carmen B.") CB Carmen B. Small-Business (50 or fewer emp.) 4.0/5 "Easy-to-use tool for Customer Communication and Marketing Automation" What do you like about Brevo Customer Data Platform? In addition, we find building new campaigns based on old ones very easy. AP Amélie P. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use Platform with Powerful Capabilities" What do you like about Brevo Customer Data Platform? ease of use, the platform and its capabilities ##### 2. Customer Support Users praise the **responsive and helpful customer support** of Brevo, enhancing their overall experience with the platform. [ See 11 mentions ](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1266450&qs=pros-and-cons#reviews) See Related User Reviews ![Carmen B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carmen B.") CB Carmen B. Small-Business (50 or fewer emp.) 4.0/5 "Easy-to-use tool for Customer Communication and Marketing Automation" What do you like about Brevo Customer Data Platform? In addition, we find building new campaigns based on old ones very easy. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Marketing Automation – as simple as it gets" What do you like about Brevo Customer Data Platform? Brevo: My daily dose of Marketing Automation. Setting up is straightforward, and the interface is thoughtfully organized. Every feature is exactly whe ##### 3. Email Marketing Users love the **free email marketing features** of Brevo, allowing seamless branding and audience building without initial costs. [ See 10 mentions ](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1266303&qs=pros-and-cons#reviews) See Related User Reviews ![Mohamed I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohamed I.") MI Mohamed I. Small-Business (50 or fewer emp.) 5.0/5 "Marketing Automation in Brevo is very nice" What do you like about Brevo Customer Data Platform? Brevo is by far the best email marketing platform I’ve used. It offers powerful features, excellent deliverability, an intuitive interface, and outsta AM Alessandro M. Small-Business (50 or fewer emp.) 4.0/5 "Easy UX. Good Marketing Automation Software for people who are just starting out." What do you like about Brevo Customer Data Platform? I could start for free and send emails without ugly giant logos ruining my branding. The 300 credits limit is fair. It's enough to start out and it gi ##### 4. User-Friendly Users find Brevo Customer Data Platform to be **very user-friendly** , facilitating easy integration and a smooth experience. [ See 8 mentions ](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1266292&qs=pros-and-cons#reviews) See Related User Reviews ![Chourouk M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chourouk M.") CM Chourouk M. Mid-Market (51-1000 emp.) 4.5/5 "Easy to navigate" What do you like about Brevo Customer Data Platform? - User friendly - modern features - easy to use ![siavash r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "siavash r.") SR siavash r. Small-Business (50 or fewer emp.) 5.0/5 "Using Brevo for a Early stage startup" What do you like about Brevo Customer Data Platform? the ease of use and its user experience and how much it is user centric , the number of features are just enough , its not that much simplified that l ##### 5. Easy Setup Users praise the **easy setup** of Brevo, finding it intuitive and efficient for their marketing needs. [ See 7 mentions ](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1266367&qs=pros-and-cons#reviews) See Related User Reviews ![Carmen B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carmen B.") CB Carmen B. Small-Business (50 or fewer emp.) 4.0/5 "Easy-to-use tool for Customer Communication and Marketing Automation" What do you like about Brevo Customer Data Platform? In addition, we find building new campaigns based on old ones very easy. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Marketing Automation – as simple as it gets" What do you like about Brevo Customer Data Platform? Brevo: My daily dose of Marketing Automation. Setting up is straightforward, and the interface is thoughtfully organized. Every feature is exactly whe ### 5 Cons or Disadvantages of Brevo Customer Data Platform ##### 1. Expensive Users find the pricing for Brevo's plans to be **expensive** , especially when compared to competitors' offerings. [ See 4 mentions ](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1266130&qs=pros-and-cons#reviews) See Related User Reviews ![siavash r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "siavash r.") SR siavash r. Small-Business (50 or fewer emp.) 5.0/5 "Using Brevo for a Early stage startup" What do you dislike about Brevo Customer Data Platform? however the limitation of its free plan is better than its competitors , the fact that they all have Brevo logo and the least amount you need to pay f ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Brevo’s platform is the best email marketing services" What do you dislike about Brevo Customer Data Platform? It seems to me to be a little expensive compared to other competitor platforms ##### 2. Integration Issues Users face occasional **integration issues** with third-party tools, complicating their experience and requiring extra effort. [ See 3 mentions ](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1972504&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Unbeatable all-in-one solution for our startup" What do you dislike about Brevo Customer Data Platform? Some menus could be structured a bit more intuitively – occasionally it takes a few extra clicks to find what you need. Integration with some third-pa RG Ray G. Small-Business (50 or fewer emp.) 4.0/5 "Easy to Use, Works Well" What do you dislike about Brevo Customer Data Platform? Nothing bad, but could do with a few more pre-set integrations. ##### 3. Learning Curve Users find the **learning curve steep** with Brevo, especially for navigation and utilizing advanced features effectively. [ See 3 mentions ](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1266495&qs=pros-and-cons#reviews) See Related User Reviews JH Julius H. Small-Business (50 or fewer emp.) 4.5/5 "Brevo is a great way to easily and affordable send emails. And much more." What do you dislike about Brevo Customer Data Platform? As mentioned, it has many features, which makes it sometimes a little difficult to find the right function. ![Sebastian G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sebastian G.") SG Sebastian G. Small-Business (50 or fewer emp.) 4.5/5 "Brevo gets the job done." What do you dislike about Brevo Customer Data Platform? If you wanted to expand and test other features from Brevo outside of email marketing, I felt it was a bit complicated. I mean, it all made sense but ##### 4. Missing Features Users express frustration over **missing features** like segmented account access and limited chatbot domain connectivity. [ See 3 mentions ](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1265895&qs=pros-and-cons#reviews) See Related User Reviews ![Charle K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charle K.") CK Charle K. Small-Business (50 or fewer emp.) 5.0/5 "Best Integration & Secure Marketing Platform in 2024!" What do you dislike about Brevo Customer Data Platform? We get frustrated with the fact that there is not a merchant account that allows for segmented use/access and that the chatbot can only be connected t RG Ray G. Small-Business (50 or fewer emp.) 4.0/5 "Easy to Use, Works Well" What do you dislike about Brevo Customer Data Platform? Nothing bad, but could do with a few more pre-set integrations. ##### 5. Not Intuitive Users find the platform **not intuitive** , often struggling to navigate menus and perform basic tasks. [ See 3 mentions ](https://www.g2.com/products/brevo-customer-data-platform/reviews?filters%5Bsentiment_snippet%5D=1266482&qs=pros-and-cons#reviews) See Related User Reviews ![Carmen B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carmen B.") CB Carmen B. Small-Business (50 or fewer emp.) 4.0/5 "Easy-to-use tool for Customer Communication and Marketing Automation" What do you dislike about Brevo Customer Data Platform? One simple point of improvement would be to limit campaign preview to the recipients only - after all, this is what one would want to preview (not the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Unbeatable all-in-one solution for our startup" What do you dislike about Brevo Customer Data Platform? Some menus could be structured a bit more intuitively – occasionally it takes a few extra clicks to find what you need. Integration with some third-pa ## Top-Rated Alternatives [ ![Klaviyo](https://images.g2crowd.com/uploads/product/hd_favicon/b6df098261e7029181e27856a1b3934b/klaviyo.svg "Klaviyo") Klaviyo 4.6/5(1,360) ](https://www.g2.com/products/klaviyo/reviews) [ ![Insider One](https://images.g2crowd.com/uploads/product/hd_favicon/6ef10bb2b86f91c767132efa3390f728/insider-one.svg "Insider One") Insider One 4.8/5(1,415) ](https://www.g2.com/products/insider-one/reviews) [ ![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub") HubSpot Marketing Hub 4.4/5(14,912) ](https://www.g2.com/products/hubspot-marketing-hub/reviews) [ View All Alternatives ](https://www.g2.com/products/brevo-customer-data-platform/competitors/alternatives) ![Diego R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego R.") DR Diego R. Owner Small-Business (50 or fewer emp.) 10/3/2024 "Excellent cost-benefit ratio" 5/5 What do you like best about Brevo Customer Data Platform? I used to use Active Campaign and was paying more and more when I decided to look for an alternative and found Brevo. I find Brevo's pricing method much fairer, limiting by sends, not by contacts. I find it unfair and predatory to charge so much to store an email address that I'm often not even using - including making it difficult to delete contacts I don't want in the database by imposing deletion limits, with the aim of keeping the plan at a higher price for as long as possible, which I consider predatory. Brevo works perfectly, the messages arrive in the inbox, the notifications work, everything is simple to do. I really like Brevo a lot! Review collected by and hosted on G2.com. What do you dislike about Brevo Customer Data Platform? When there is a problem (which is not very common), the contact is only through the help desk, which takes more than 1 day to respond to each interaction. To resolve any simple problems takes days because each interaction is another 1 or 2 days for a response. I find the support slow and inefficient. I believe that Brevo should invest more in native integrations with the main tools in the market - this is a point that generates additional cost and work. Review collected by and hosted on G2.com. What problems is Brevo Customer Data Platform solving and how is that benefiting you? sending of emails Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Nick C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick C.") NC Nick C. Owner Small-Business (50 or fewer emp.) 12/11/2024 "Brevo is the best at Marketing Automation" 5/5 What do you like best about Brevo Customer Data Platform? Brevo is the best at Marketing Automation. As the late and great Ron Popeil said, "set it and forget it!" " Review collected by and hosted on G2.com. What do you dislike about Brevo Customer Data Platform? I think they should incorporate the late and great Ron Popeil's line in connection with their product, "set it and forget it!" It seems like a perfect tagline for marketing automation. Review collected by and hosted on G2.com. What problems is Brevo Customer Data Platform solving and how is that benefiting you? It helps us to keep in contact with our customers, send them out holiday cards, see what the analytics are doing, etc. And I barely have to do anything. As the late and great Ron Popeil said, "set it and forget it!" Review collected by and hosted on G2.com. Show More 1/24/2025 Current UserValidated ReviewerSource: Organic ![Clémence l.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clémence l.") CL Clémence l. Chargée de communication Mid-Market (51-1000 emp.) 3/20/2025 "Marketing Automation" 5/5 What do you like best about Brevo Customer Data Platform? The solutions offered by BREVO are intuitive, easy to handle, and effective. Review collected by and hosted on G2.com. What do you dislike about Brevo Customer Data Platform? Nothing. I have never encountered any difficulties with BREVO solutions. Review collected by and hosted on G2.com. What problems is Brevo Customer Data Platform solving and how is that benefiting you? Brevo automatically manages inactive, incorrectly entered email addresses and unsubscribes for me. It is easy to manage contacts by merging two similar contacts or performing imports. This saves me a lot of time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Emilie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emilie B.") EB Emilie B. Praticienne en psychologie et interprète pour les animaux Small-Business (50 or fewer emp.) 12/11/2024 "The pleasure of writing beautiful emails" 5/5 What do you like best about Brevo Customer Data Platform? I like the intuitive approach and the ability to duplicate campaigns to reuse formats, styles, and sometimes content in order to be consistent in my communications with my clients. I like having the ability to upload my images and colors. I like giving precision to the form my content takes. I like being able to send myself tests. I like the "without the Brevo logo" option. Review collected by and hosted on G2.com. What do you dislike about Brevo Customer Data Platform? I would like a greater choice of fonts. I would like more options in design possibilities. I would like to have more advice in French to ensure compliance and tips to generate engagement with my community. Review collected by and hosted on G2.com. What problems is Brevo Customer Data Platform solving and how is that benefiting you? I can send the same email to all my clients, track who opens my newsletters and who takes action (the clicks). I can also create lists based on my clients' interests and needs. Of course, I can also see who leaves me. This way, I can maintain a close relationship with my community. I can also inform my community about my activities. I can also provide them with content. Finally, Brevo can be a tool to help sell my products. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated AA Aditya A. Software Engineer Small-Business (50 or fewer emp.) 12/13/2024 "Best For Marketing Automation" 4.5/5 What do you like best about Brevo Customer Data Platform? I am able to import/export my userbase easily. It allows me to easily set up transactional emails and create marketing campaigns. I can design campaigns using its builder tool, and schedule them. This marketing platform allows me to send mails to targetted demographics as well. I can use this to outreach, cold email, retarget, and reengage employees easily. Review collected by and hosted on G2.com. What do you dislike about Brevo Customer Data Platform? Nothing in particular. Pay-as-you-go plans are a bit too costly, and can be improved. But as such I love it. Review collected by and hosted on G2.com. What problems is Brevo Customer Data Platform solving and how is that benefiting you? It is helping me in user engagement, outreach, and retention. As a web service, I wanted my website to get maximum daily and monthly active users. Brevo helps maximize the results for me. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Lucie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucie C.") LC Lucie C. Cheffe d'entreprise Small-Business (50 or fewer emp.) 3/20/2025 "Marketing automation that I already recommend!" 5/5 What do you like best about Brevo Customer Data Platform? I am a company founder, and for its development, I send a newsletter, but I didn't know anything about it and thought it was a big deal. However, Brevo is super easy to use and reliable. I don't ask for more ;) Everything related to marketing automation is great! Review collected by and hosted on G2.com. What do you dislike about Brevo Customer Data Platform? There are still some automations that I don't understand well: for example, why some contacts are inserted into certain lists and not others. Review collected by and hosted on G2.com. What problems is Brevo Customer Data Platform solving and how is that benefiting you? The automatic management of the newsletter. It saves me a lot of time and allows me to have visibility and a clean contact database. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Chourouk M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chourouk M.") CM Chourouk M. Lead Management Specialist Mid-Market (51-1000 emp.) 7/10/2025 "Easy to navigate" 4.5/5 What do you like best about Brevo Customer Data Platform? - User friendly - modern features - easy to use Review collected by and hosted on G2.com. What do you dislike about Brevo Customer Data Platform? - delays and slow support during peak hours Review collected by and hosted on G2.com. What problems is Brevo Customer Data Platform solving and how is that benefiting you? It helps us keep all customer data in one place, making it easier to segment and personalize our campaigns. Saved us time and improved results. Review collected by and hosted on G2.com. Show More 2/3/2026 Validated ReviewerIncentivizedSource: G2 invite ![Lina C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lina C.") LC Lina C. Coach Small-Business (50 or fewer emp.) 10/4/2024 "Marketing automation" 5/5 What do you like best about Brevo Customer Data Platform? I love Brevo and marketing automation for a few reasons. It is effortless to set new automation, and it has so much choice of when, if, what, etc. I have only used it for a few months, but I love it and am still learning the features. It is very easy to use for someone who is not tech-savvy. Support is also brilliant. I had to contact them a lot when I started using the platform, and they are great, fast, and knowledgeable. Easy to integrate with my site. Review collected by and hosted on G2.com. What do you dislike about Brevo Customer Data Platform? I cannot think of anything. If I were not happy with the product, I would not be using it. Review collected by and hosted on G2.com. What problems is Brevo Customer Data Platform solving and how is that benefiting you? I communicate with my existing and potential clients using Bravo. It helps me organise the sales and invitations to my events. I use contact forms to get people to register for my events. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nuria S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nuria S.") NS Nuria S. Fundadora www.nuriasierra.com Small-Business (50 or fewer emp.) 10/4/2024 "Marketing Automation" 3.5/5 What do you like best about Brevo Customer Data Platform? Everything is in Spanish and the support service is agile and effective. Review collected by and hosted on G2.com. What do you dislike about Brevo Customer Data Platform? It doesn't have good integration with WP in the forms plugin and it always gives me problems with sending the Double Optin template. I have already opened several tickets on the issue and they haven't been able to solve it. When it was SendinBlue, everything worked much better. The new editor crashes from time to time and I would like the customer profiles to be clearer. Now it's more expensive and the operation is more cumbersome. Review collected by and hosted on G2.com. What problems is Brevo Customer Data Platform solving and how is that benefiting you? Integration with the WP plugin. It works very poorly, sending the templates in duplicate, which makes the customer's welcome experience terrible. Additionally, it includes them in the Campaigns blocked list because it sends the emails in duplicate and the system understands it as spam. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Andy O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy O.") AO Andy O. Commercial Director Small-Business (50 or fewer emp.) 5/27/2025 "Limited capability and the most challenging customer support experience I have ever experienced" 0.5/5 What do you like best about Brevo Customer Data Platform? I love the deals interface its so interactive Review collected by and hosted on G2.com. What do you dislike about Brevo Customer Data Platform? Customer service support is disjointed and slow Review collected by and hosted on G2.com. What problems is Brevo Customer Data Platform solving and how is that benefiting you? CRM Platform and sales pipeline funnel Review collected by and hosted on G2.com. 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