--- title: BrandMentions Reviews meta_title: 'BrandMentions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 242 reviews by the users' company size, role or industry to find out how BrandMentions works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 242 scale: '5' date_modified: '2026-08-07' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # BrandMentions Reviews **Vendor:** BrandMentions **Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Average Rating:** 4.9/5.0 **Total Reviews:** 242 ## About BrandMentions BrandMentions is the ultimate AI-driven solution for monitoring your brand’s presence across the digital landscape. As one of the most comprehensive social listening tools on the market, BrandMentions captures every mention and delivers in-depth analytics, equipping you to make confident, data-driven decisions. A powerful yet affordable media monitoring tool, BrandMentions helps you manage your online reputation, analyze marketing campaigns, track competitors, gather customer feedback, and much more—all in one smart platform. ## BrandMentions Pros & Cons **What users like:** - Users value the **ease of use** of BrandMentions, enabling quick insights and efficient management of brand mentions. (97 reviews) - Users appreciate the **impressive scale of monitoring** by BrandMentions, enabling efficient brand health analysis across multiple regions. (92 reviews) - Users value the **strong reporting engine** in BrandMentions, appreciating its effective monitoring and insightful analyses. (81 reviews) - Users value the **detailed insights** from BrandMentions, gaining a competitive edge with real-time alerts and effective monitoring. (69 reviews) - Users value BrandMentions for its **efficient trend analysis** , enabling quick detection of discussions and audience engagement. (67 reviews) - Users value the **intuitive design** of BrandMentions, facilitating seamless usage and effective monitoring without complications. (65 reviews) - Users value the **efficiency of AI insights** in BrandMentions, saving time and providing accurate sentiment analysis. (63 reviews) - Social Media Monitoring (55 reviews) - Innovation (51 reviews) - Customer Satisfaction (46 reviews) **What users dislike:** - Users experience challenges with **filtering problems** , as minor mentions clutter the dashboard and reduce focus on key insights. (26 reviews) - Users desire more **customization options** for reports and tagging, which could enhance their overall experience. (24 reviews) - Users find that **time-consuming processes** like exporting large reports can delay data accessibility despite accurate results. (23 reviews) - Users notice that **slow loading times** occur when handling large datasets, though results remain accurate and well-structured. (22 reviews) - Users experience a **steep learning curve** during setup, making it challenging for those unfamiliar with the features. (20 reviews) - Users suggest enhancements for **mobile experience** and more efficient tuning of specific features in BrandMentions. (19 reviews) - Users feel the **poor filtering system** limits customization and results in excess mentions, complicating data analysis. (19 reviews) - Users find the **custom reporting process cumbersome** and desire more intuitive filtering options for mentions management. (18 reviews) - Design Limitations (17 reviews) - Users find **difficult reporting** due to basic visualizations and time-consuming setup for comparative reports. (16 reviews) ## BrandMentions Reviews ### 1. Great for Finding Reddit Threads and Key LinkedIn Discussions **Rating:** 4.5/5.0 stars **Reviewed by:** Candice S. | Account Manager, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2026 **What do you like best about BrandMentions?** finding reddit threads and important LinkedIn discussions **What do you dislike about BrandMentions?** the email font it's kindda small to be honest **What problems is BrandMentions solving and how is that benefiting you?** help me talk to customers directly ### 2. Collaborative Analytics Improving Marketing Decisions **Rating:** 5.0/5.0 stars **Reviewed by:** Mario P. | CEO and Co-Founder, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2025 **What do you like best about BrandMentions?** Conversations across digital channels are monitored in one place, with dashboards offering synchronized access for all users. Artificial intelligence highlights potential risks immediately, enabling timely intervention. Reporting is streamlined, reducing preparation time and supporting stronger strategic execution. **What do you dislike about BrandMentions?** Advanced reporting configurations can require extra adjustments to align smoothly with internal workflows. **What problems is BrandMentions solving and how is that benefiting you?** Fragmented monitoring tools are replaced with a unified solution that improves coordination, accelerates decisions, enhances campaign performance, and maintains consistent brand visibility. **Official Response from Cornelia Cozmiuc:** > Thank you for sharing your experience! We’re thrilled to hear that BrandMentions helps your team centralize conversations from all digital channels and collaborate more efficiently through shared dashboards. Knowing that our AI-powered alerts help you identify potential risks quickly and take action when it matters most is especially rewarding. 💜 ### 3. Advanced analytics for smarter decision-making **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander F. | Presales Associate, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about BrandMentions?** BrandMentions makes monitoring easy with accurate sentiment analysis, real-time alerts, and comprehensive competitor insights. Its clean dashboard helps teams track brand performance, identify trends, and share quick, actionable reports that improve decision-making and save hours of manual work. **What do you dislike about BrandMentions?** Sometimes report generation slows down during peak data collection, but it’s manageable. **What problems is BrandMentions solving and how is that benefiting you?** It combines social listening, trend tracking, and sentiment analysis in one place, eliminating the need for multiple tools. Teams react faster to online mentions and manage brand reputation more efficiently. ### 4. Advanced Analytics Improving Brand Responsiveness **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin E. | Global Marketing Manager, Sporting Goods, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2025 **What do you like best about BrandMentions?** I utilize BrandMentions to monitor mentions across diverse channels and collect competitor intelligence efficiently. AI dashboards summarize sentiment patterns and emerging topics, enabling quicker strategic decisions. Exportable reports simplify internal communication and client presentations, streamlining workflow. **What do you dislike about BrandMentions?** Handling campaigns with extremely high volumes occasionally requires upgraded subscriptions, which may marginally increase operational expenses. **What problems is BrandMentions solving and how is that benefiting you?** I consolidate monitoring, trend detection, and sentiment evaluation in one platform, minimizing repetitive tasks, improving accuracy, and allowing proactive responses to online developments. ### 5. complete data meets AI insights **Rating:** 5.0/5.0 stars **Reviewed by:** Camilla G. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about BrandMentions?** What I like best about BrandMentions is how it combines complete data coverage with AI-powered insights especially sentiment analysis to deliver real, actionable value. I’m not just tracking mentions; I’m instantly seeing the tone behind them, which helps me prioritize responses and spot potential issues before they escalate. The sentiment analysis has been impressively accurate and saves a huge amount of manual work. Pair that with real-time alerts and a clean, intuitive interface, and it’s clear the platform is built for people who actually manage brands, not just analyze data. It’s a daily-use tool for us now. **What do you dislike about BrandMentions?** the mobile experience could definitely be improved. **What problems is BrandMentions solving and how is that benefiting you?** Mostly reputation management, sentiment analysis tracking and active listening; helps with creating strategies for the future. ### 6. Sentiment Analysis BrandMentions’ Superpower **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia A. | Digital Marketing Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about BrandMentions?** What I appreciate most about BrandMentions is its ability to go beyond surface-level mentions and provide deep, context-driven sentiment insights. Instead of just showing who mentioned a brand, it breaks down how people feel about it. They combine accuracy, speed, and usability, making it one of the most effective tools for managing and protecting brand reputation. **What do you dislike about BrandMentions?** there are times when Iwish there were more customizable filtering options **What problems is BrandMentions solving and how is that benefiting you?** BrandMentions helps solve one of the biggest challenges in reputation management: not knowing what’s being said about your brand in real time. I have a centralized, reliable hub that delivers the information I need to protect and grow brand reputation. ### 7. Streamlined Analytics Driving Smarter Brand Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Aurellia N. | Officer of Research and Advocacy, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about BrandMentions?** BrandMentions monitors audience engagement across news and social media. Automated insights quickly show trends, and interactive charts make engagement easy to understand. It saves time and improves campaigns without manual work. **What do you dislike about BrandMentions?** Running several campaigns at once can take extra setup, especially for bigger operations. **What problems is BrandMentions solving and how is that benefiting you?** It replaces the need for multiple tools by combining alerts, reports, and analytics in one place. Quick access to accurate data allows faster decisions and better planning. ### 8. Great brand intelligence at a fair price **Rating:** 5.0/5.0 stars **Reviewed by:** Jakub B. | Co-Founder, Environmental Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about BrandMentions?** I love that I can monitor anything I want, be it my brand, competitors, random hashtags, you name it. And I also get AI driven metrics and AI insights that are very valuable. Pricing is very decent, especially when compared to other similar tools, the team is open to constant improvements **What do you dislike about BrandMentions?** I don't have anything that I dislike for the moment, reporting is working as it should **What problems is BrandMentions solving and how is that benefiting you?** If you're only checking manually or via basic alerts, you'll catch things late potentially letting negative comments or crises grow. BrandMentions is giving you the real-time feeling of the situation ### 9. BrandMentions delivers better coverage than any other platform **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea W. | Fractional CMO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about BrandMentions?** What I like best about BrandMentions is the completeness and accuracy of the data. Unlike other monitoring tools I've used, which often miss important mentions or provide incomplete results. BrandMentions consistently captures the full picture. For PR work, this is critical **What do you dislike about BrandMentions?** These aren't deal breakers, but areas where the platform could improve: more advanced customization in reporting **What problems is BrandMentions solving and how is that benefiting you?** One problem BrandMentions is solving for me is identifying coverage that other tools miss. For example, when one of our clients launched a new product, BrandMentions picked up early mentions on similar industry blogs and niche forums that Meltwater and Brand24 didn't capture ### 10. This is what you need to track any business online **Rating:** 5.0/5.0 stars **Reviewed by:** Ulziimaa D. | Human Resources Specialist, Investment Management, Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about BrandMentions?** If you want to truly understand how yourbusiness or any business is perceived online, this app is exactly what you need. What I love most is how easy it is to track multiple brands or competitors at once. if you’re serious about monitoring any brand or industry online, this is the tool that makes it possible. **What do you dislike about BrandMentions?** A mobile app release would be really convenient now. **What problems is BrandMentions solving and how is that benefiting you?** I needed mentions from across social media, blogs, forums, and news sites and BrandMentions does exactly that. ### 11. Empowers Teams with Real-Time Insights and Seamless Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Giovanni M. | Senior Manager, Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about BrandMentions?** BrandMentions tracks mentions, examines competitors, and uncovers emerging digital trends collectively. Dashboards provide clear visibility across teams, strengthening collaboration. Instant alerts highlight potential risks, enabling rapid action and smoother campaign execution. **What do you dislike about BrandMentions?** Setting up detailed dashboards for multiple campaigns can require extra effort, particularly for large-scale projects. **What problems is BrandMentions solving and how is that benefiting you?** Fragmented monitoring tools were replaced by BrandMentions, centralizing insights, improving operational efficiency, and accelerating strategic decisions while maintaining comprehensive brand oversight. ### 12. Finally, a brand monitoring tool that sees through the noise **Rating:** 5.0/5.0 stars **Reviewed by:** Helen A. | Public Relations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2025 **What do you like best about BrandMentions?** What sets this tool apart is its ability to provide meaningful insights rather than just raw data dumps. Instead of simply tracking mention counts, it delivers genuine understanding of sentiment and context. The analysis feels accurate and reliable, helping me understand not just what people are saying, but the emotional tone behind their words. **What do you dislike about BrandMentions?** The mobile interface could use some refinement to make it more user-friendly on smaller screens. **What problems is BrandMentions solving and how is that benefiting you?** This platform has streamlined my workflow significantly by providing clear, actionable insights that enable more strategic responses. Rather than spending time deciphering whether mention increases represent positive engagement, negative feedback, or automated activity, I receive reliable sentiment analysis with meaningful context. This allows me to focus on strategic decision-making rather than data interpretation. ### 13. no other app gives me sentiment insights this reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Ephy W. | Digital Marketing Manager, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2025 **What do you like best about BrandMentions?** I love BrandMentions for its accurate and reliable sentiment analysis that gives me insights I can truly trust. **What do you dislike about BrandMentions?** Nothing to say here; I just really like this app **What problems is BrandMentions solving and how is that benefiting you?** The biggest benefit is speed and reliability. I can catch negative mentions early, respond before issues escalate, and highlight positive feedback to share with my team. It also saves me a ton of time by filtering out irrelevant noise, so I’m only focusing on the conversations that matter. In short, BrandMentions gives me a trustworthy view of brand sentiment, helping me make smarter decisions and manage reputation with confidence. ### 14. Excellent Platform for Reputation Management **Rating:** 5.0/5.0 stars **Reviewed by:** Diana F. | Content Writer, Luxury Goods & Jewelry, Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2025 **What do you like best about BrandMentions?** BrandMentions delivers precise monitoring across social media and online channels. Its AI-driven sentiment analysis and trend detection provide real-time insights for proactive strategy adjustments. The clean, customizable dashboards simplify reporting and make stakeholder communication more effective. **What do you dislike about BrandMentions?** Exporting large historical datasets can be slow, affecting deep-dive campaign analysis. **What problems is BrandMentions solving and how is that benefiting you?** It unifies multiple monitoring tools into one platform, enabling faster issue detection, efficient reputation management, and data-driven decision-making. **Official Response from Cornelia Cozmiuc:** > Thank you for your insightful feedback! 💙 We appreciate your note on data exports, our team is continuously optimizing performance for faster results. ### 15. An essential platform no marketer can go without **Rating:** 5.0/5.0 stars **Reviewed by:** Esteban M. | Community Manager, Entertainment, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about BrandMentions?** It’s turned into one of those platforms I instinctively check every day as naturally as opening my inbox or reviewing campaign stats. It delivers instant clarity, emotional tone, and actionable insights. For any marketer, it’s absolutely essential. **What do you dislike about BrandMentions?** Not much to add here, maybe a better experience on mobile. **What problems is BrandMentions solving and how is that benefiting you?** Without a tool like this, you’ll likely miss when your brand or keywords are referenced in blogs, forums, news sites, or niche channels. ### 16. the all-in-one solution for tracking my brand online **Rating:** 5.0/5.0 stars **Reviewed by:** Yuliia H. | Digital Marketing Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about BrandMentions?** Brandmentions is a complete, all-in-one tool for social listening and brand monitoring. It has everything I need in one place: comprehensive coverage, accurate data, and deep insights. The platform feels very robust yet easy to use. Useful AI features, deep sentiment analysis data and cool reports **What do you dislike about BrandMentions?** It would be nice if it had posting features, but it's not a big deal since the monitoring is excellent and I can handle posting directly from my own accounts **What problems is BrandMentions solving and how is that benefiting you?** It helps us protect our reputation, spot opportunities, and stay connected with what people are really saying online ### 17. sentiment analysis insights i can trust **Rating:** 5.0/5.0 stars **Reviewed by:** Emma C. | Search Engine Optimization Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2025 **What do you like best about BrandMentions?** The dashboard is clean, intuitive, and actually built for action not just data display. Sentiment analysis is top, unlike other similar apps, the data is complete and their team is very helpful with onboarding and everything. **What do you dislike about BrandMentions?** The Mobile Experience Needs to Be Excellent **What problems is BrandMentions solving and how is that benefiting you?** BrandMentions helps me stay on top of everything people are saying about our brand, without getting buried in irrelevant noise. The sentiment analysis is super helpful I can instantly tell if something needs attention. Plus, having complete data and smart AI insights in one place makes it so much easier to react fast and stay in control. ### 18. the hidden gem powerhouse of social listening **Rating:** 5.0/5.0 stars **Reviewed by:** Humberto L. | Customer Success Director, Renewables & Environment, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2025 **What do you like best about BrandMentions?** The app allows you to monitor how your competitors are being talked about: their strengths, weaknesses, the sentiment around them. That gives you strategic comparative insight. **What do you dislike about BrandMentions?** There is nothing to add here for the moment. I kinda like it. **What problems is BrandMentions solving and how is that benefiting you?** It doesn’t just track social media but it also scans blogs, news sites, forums, review platforms, etc. meaning better coverage and fewer blind spots. ### 19. The most complete and intuitive brand monitoring app **Rating:** 5.0/5.0 stars **Reviewed by:** Slava F. | Business Development Executive, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2025 **What do you like best about BrandMentions?** With just a few clicks, you get all the data you need. It's very reliable, nice analytics, cool reporting and good sentiment analysis. If you're doing social listening or brand monitoring, I highly recommend Brandmentions **What do you dislike about BrandMentions?** Overall, I don't see anything that I don't like, it's pretty easy to use and understand **What problems is BrandMentions solving and how is that benefiting you?** I had problems in monitoring Bluesky, Reddit and Tiktok with other platforms but I can now with brandmentions. So, they solved this problem for me ### 20. accurate and easy to trust social listening tool **Rating:** 5.0/5.0 stars **Reviewed by:** Irina U. | Marketing and Communication Manager, Airlines/Aviation, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about BrandMentions?** It’s very easy to use and gives me all the important data about my brand in one place. I like that I can see mentions from all over the web and social media without checking multiple platforms. **What do you dislike about BrandMentions?** They don’t have mobile app which would be very useful. **What problems is BrandMentions solving and how is that benefiting you?** I can track conversations, measure sentiment, and create reports easily. This helps me make smarter decisions and manage my brand’s reputation more effectively. ### 21. Great for Finding Missed Reddit Mentions and Tracking Competitors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BrandMentions?** i love how it finds stuff on reddit and forums i usually miss. really good for tracking my competitors too. **What do you dislike about BrandMentions?** the color of the graphs is not what I prefer. **What problems is BrandMentions solving and how is that benefiting you?** knowing when people talk smack about us online. **Official Response from Cornelia Cozmiuc:** > Thanks for the shout-out! We’re glad to be part of your monitoring toolkit. 💜 ### 22. The best tool for tracking brand perception and sentiment analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Mariana M. | CEO, Research, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about BrandMentions?** Brandmentions has the best sentiment analysis I've used, much more accurate and useful than other tools for understanding brand perception. Aside from sentiment analysis, I also like their reports, easy to set up and automate **What do you dislike about BrandMentions?** Reports are very complex and of course, you don't get the best view on mobile but I guess this is normal **What problems is BrandMentions solving and how is that benefiting you?** Brandmentions helps me solve the problem of not knowing exactly what people say and feel about our brand across the internet in multiple countries ### 23. affordable and easy-to-use social listening app **Rating:** 5.0/5.0 stars **Reviewed by:** Harold D. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2025 **What do you like best about BrandMentions?** What I love is that it just works out of the box and no need to hook up your socials or mess around with settings. it kinda sets itself up and just starts sending you updates. the interface is clean, nothing extra or confusing. honestly, perfect if you’re short on time and just want something that does the job without drama. plus, the pricing makes sense whether you’re a solo founder, a small team, or a bigger business, there’s something that fits to everyone. **What do you dislike about BrandMentions?** BrandMentions doesn’t track or report posts from Facebook groups, which limits full brand monitoring across social platforms. **What problems is BrandMentions solving and how is that benefiting you?** Social listening and brand monitoring ### 24. next-level brand tracking with smart ai summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Akhil N. | Co-Founder, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BrandMentions?** I get clear, actionable insights fast, and the data behind it is always reliable. It saves me time and helps me stay on top of brand conversations effortlessly. The AI summaries are also a game changer **What do you dislike about BrandMentions?** Honestly, not much stands out. If anything, I'd say some features could use a bit more in-app tips but overall, it's super intuitive once you get the hang of it **What problems is BrandMentions solving and how is that benefiting you?** It solves the problem of missing key conversations by bringing everything into one place, with AI insights that summarize the noise into something useful. I'm saving hours each week ### 25. stands out for being the main program for text analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Mark R. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about BrandMentions?** This platform works particularly with us, being the tools to increase the speed of automatic response to all clients who are interested. **What do you dislike about BrandMentions?** fortunately this program does a great work **What problems is BrandMentions solving and how is that benefiting you?** The advantages of having this program at hand are many and it works on all the texts on the different websites, Brandmention is one of the best text analysis software that we know of on the market, since it is simple and direct, it is really rewarding run this program to analyze and study the registration of our products and other elements. ### 26. Budget friendly and accurate social listening tool **Rating:** 5.0/5.0 stars **Reviewed by:** Annalisa P. | content strategist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about BrandMentions?** By tracking what competitors are doing and how people talk about them, you can spot gaps or opportunities (e.g. where they get negative feedback, new features they’re being praised for). **What do you dislike about BrandMentions?** Maybe too many mentions via email but you can configure that in alerts settings. **What problems is BrandMentions solving and how is that benefiting you?** Rather than jumping between platforms, spreadsheets, alerts, you have a central hub. Saves countless hours. ### 27. very good app for social and forums **Rating:** 5.0/5.0 stars **Reviewed by:** Raquel R. | Warehouse Manager, Food & Beverages, Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about BrandMentions?** I like the fact that they offer TikTok and Bluesky data, platforms that are not offered by other tools; also, the learning curve is super smooth, no complex setup at all, super intuitive and everything one click away. **What do you dislike about BrandMentions?** What they have now works perfectly fine. **What problems is BrandMentions solving and how is that benefiting you?** Getting TikTok data at a fair pricing. Meltwater or other tools offering this are very expensive. ### 28. My go-to tool for tracking brand sentiment **Rating:** 5.0/5.0 stars **Reviewed by:** Uchenna F. | IT Support Analyst, Computer & Network Security, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about BrandMentions?** I like how sentiment analysis shows me right away if conversations are leaning positive or negative, so I can step in early if something’s starting to go wrong. I can catch small issues before they blow up. **What do you dislike about BrandMentions?** sometimes the amount of data can feel overwhelming at first, but once you set up filters it gets much easier to manage **What problems is BrandMentions solving and how is that benefiting you?** It solves the issue of missing important online conversations. Now I can instantly see when we’re mentioned, monitor sentiment, and easily share clear reports with my team. ### 29. surprisingly good at niche blogs and forums **Rating:** 5.0/5.0 stars **Reviewed by:** Nina P. | Head of Marketing, Insurance, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2025 **What do you like best about BrandMentions?** I like the fact that you get notified as soon as your brand, product, or keywords are mentioned. That means faster response to opportunities or problems. **What do you dislike about BrandMentions?** Nothing to add for the moment; it works great. **What problems is BrandMentions solving and how is that benefiting you?** You can look back over years of data, not just recent mentions, which helps with trend analysis and long-term strategy ### 30. smart sentiment tracking you can actually use **Rating:** 5.0/5.0 stars **Reviewed by:** Stachen F. | Executive Director, Civic & Social Organization, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about BrandMentions?** The sentiment analysis is genuinely useful as it doesn't just label things as positive or negative, it gives context. I can quickly see how people actually feel about our brand and why. Pair that with the AI summaries, and I get the full emotional landscape in seconds **What do you dislike about BrandMentions?** The only thing that comes to mind is the fact that they don't repost data coming from groups **What problems is BrandMentions solving and how is that benefiting you?** track sentiment accurately, monitor brand mentions across channels, detect sudden spikes in activity, understand the context behind conversations, stay ahead of potential issues ### 31. AI insights and features that actually save me time **Rating:** 5.0/5.0 stars **Reviewed by:** Maksym V. | COO, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about BrandMentions?** Honestly, I love that BrandMentions does all the heavy lifting for me. The AI insights show me what's important, so I'm not wasting time digging. It's super handy for keeping tabs on mentions and quickly sharing stuff with my team **What do you dislike about BrandMentions?** Not much to complain about. Sometimes it feels like there's almost too much info, but I'd rather that than miss out on something important **What problems is BrandMentions solving and how is that benefiting you?** Basically, it saves me time and gives me peace of mind that nothing slips through the cracks ### 32. cool app, cool sentiment analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Felix M. | Product support, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about BrandMentions?** This is a great app especially for those who need real time data on their brand monitoring. They have nice reports, automated with your own logo on it. Pretty neat. **What do you dislike about BrandMentions?** I don’t like the filters; could use more customization **What problems is BrandMentions solving and how is that benefiting you?** Instead of just seeing my brand’s name pop up, I get context on how people actually feel, which saves me time and helps me respond in a smarter, more targeted way. ### 33. an app any digital marketer should use **Rating:** 5.0/5.0 stars **Reviewed by:** Ghida A. | Account Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about BrandMentions?** It’s honestly become one of those tools I open without thinking about it, like email or analytics. you get context, sentiment, and insights you can act on right away. As a marketer, it’s a must. **What do you dislike about BrandMentions?** We’d love a mobile version or an app but the desktop version works fine. **What problems is BrandMentions solving and how is that benefiting you?** It saves hours of manual searching. ### 34. empowering global brand managers with smart sentiment insights **Rating:** 5.0/5.0 stars **Reviewed by:** Julie P. | Marketing Manager, Veterinary, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about BrandMentions?** Working with global brand managers, BrandMentions helps me quickly see how audiences in different regions feel about a campaign and adjust messaging with confidence. The clean dashboards make insights easy to share with my team and leadership **What do you dislike about BrandMentions?** The platform is extremely thorough and ensures I don't miss important mentions **What problems is BrandMentions solving and how is that benefiting you?** BrandMentions solves the challenge of understanding how people truly feel about my brand across different countries and languages ### 35. Valuable insights that keep me ahead of potential issues **Rating:** 5.0/5.0 stars **Reviewed by:** Binny M. | Founder at All Labels & Packaging, Printing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about BrandMentions?** Their real time monitoring is the feature I use the most, it's valuable for staying on top of brand reputation **What do you dislike about BrandMentions?** It would be better if it had more built in engagement and crisis management feature that can overweigh it's limitations **What problems is BrandMentions solving and how is that benefiting you?** They make sure my brand reputation is always protected and keeps my communication strategy aligned with what we need to know ### 36. almost real time sentiment analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Olugbenga A. | Founder & CEO, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2025 **What do you like best about BrandMentions?** What I like best is how fast and reliable the sentiment analysis is it feels almost real-time and gives me a clear picture of where I am standing **What do you dislike about BrandMentions?** They don’t have a mobile app which would be nice **What problems is BrandMentions solving and how is that benefiting you?** This saves me hours of work, and makes it easier to measure overall brand perception. ### 37. Brandmentions simplifies social listening **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea P. | Public Relations, Public Relations and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about BrandMentions?** What I like most about this app is how it just takes care of everything in the background. I set it up once and it keeps tracking, sending alerts, pulling mentions from all over, even places i didn’t expect. makes social listening feel effortless. **What do you dislike about BrandMentions?** Finding more sources from Chinese market is important now. **What problems is BrandMentions solving and how is that benefiting you?** I can see what’s happening with my brand or competitors fast. it’s helped me react quicker, catch trends early, and stay on top of my niche without wasting hours every day. ### 38. got the data, got the brains **Rating:** 5.0/5.0 stars **Reviewed by:** Matias C. | Co-Founder, Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BrandMentions?** It finds stuff before I even think to look. Clean data, Smart AI, very good insights. I get the full picture, mentions, sentiment, trends and all without digging too much or spending tons of time **What do you dislike about BrandMentions?** not much comes to mind. If something bugs me, It's small enough I forget it five minutes later **What problems is BrandMentions solving and how is that benefiting you?** I want to be in the loop when people talk about my brand, competitors or niche ### 39. great for crisis and reputation management **Rating:** 5.0/5.0 stars **Reviewed by:** Joe L. | Director of Business Development, Legal Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about BrandMentions?** I like how quickly BrandMentions alerts me to mentions and sentiment shifts, which is crucial for managing reputation and crises **What do you dislike about BrandMentions?** I’d need more extended reports with more data in it **What problems is BrandMentions solving and how is that benefiting you?** react faster in a crisis, protect our image, and spot opportunities to engage with positive feedback. ### 40. social listening made easy :) **Rating:** 5.0/5.0 stars **Reviewed by:** Haley F. | Senior Marketing Manager, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about BrandMentions?** If you really need a social listening app that works, BrandMentions is the one for you. It works great, super easy to set up and you get all the support you need to get your projects running. Highly recommended. **What do you dislike about BrandMentions?** There are some metrics ,like impressions, that they don’t monitor and it would be useful. **What problems is BrandMentions solving and how is that benefiting you?** This tool supports social monitoring by tracking brand mentions and sentiment, helping improve online visibility, customer engagement, and brand reputation. ### 41. good social listening platform **Rating:** 4.5/5.0 stars **Reviewed by:** Emma L. | Head of Internal & External Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2025 **What do you like best about BrandMentions?** BrandMentions saved me & the team tons of time. We do reputation management and it’s super important for us to be on top about everything that is being said about our clients and Brandmentions did that for us. **What do you dislike about BrandMentions?** Don’t have cons for the moment, no issues, so far so good. **What problems is BrandMentions solving and how is that benefiting you?** Reputation and crisis management. ### 42. Complete data collection with advanced AI insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2025 **What do you like best about BrandMentions?** They report the complete data, not just a sample. Also, they have really awesome AI analysis on the data. Basically they tell you everything you need to know, suggestions on what you should do next, important insights in emotions, sentiment analysis, important KPIs and so on. Really cool, maybe the most useful within the social listening apps **What do you dislike about BrandMentions?** They dont have a mobile app and it’s hard to check it up on your mobile **What problems is BrandMentions solving and how is that benefiting you?** I need to report to clients their evolution on online and seek growing opportunities ### 43. Reliable, easy to use with great new features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about BrandMentions?** Easy to set up and intuitive to use; great customer support, too. They introduced some interesting new tools (AI features, social listening). **What do you dislike about BrandMentions?** Not much, really. Will continue to use and update as I find. **What problems is BrandMentions solving and how is that benefiting you?** I'm trying to keep track of several niche trends in my line of work (in particular automation and future of work) - helps me stay ahead of the curve and aware of changes that I might need to make. ### 44. best social listening app in town **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about BrandMentions?** I use a bunch of stuff that I like but mostly: - daily alerts - monthly reports - KPIs **What do you dislike about BrandMentions?** there isn't something that I dislike ; i didn't use the AI assistant yet. **What problems is BrandMentions solving and how is that benefiting you?** reputation management and brand monitoring ### 45. Very easy-to-use and very reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about BrandMentions?** The tool is super easy to use and delivers fast, accurate results. I really appreciate how customizable the campaigns are. You can add negative keywords or exclude certain accounts and websites. Plus, it’s more affordable than many similar options out there. **What do you dislike about BrandMentions?** While the tool is fantastic overall, I was disappointed to see the removal of the "Quick Research" feature, which was very handy for fast checks. Thay should reintroduce this feature. **What problems is BrandMentions solving and how is that benefiting you?** It tracks mentions on the web and social media, sending me real-time alerts. I manage an ORM agency, so it's a key tool for us. ### 46. User-friendly interface and a wide range of metrics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about BrandMentions?** The BrandMentions tool has a user-friendly interface and a comprehensive set of metrics to track mentions of our company effectively. Thanks to the prompt and helpful customer support, which efficiently resolves any issues. **What do you dislike about BrandMentions?** We have been using BrandMentions for several years. This shows that we like this tool a lot. **What problems is BrandMentions solving and how is that benefiting you?** With BrandMentions, we gain valuable insights into what our clients think about us and our competitors. This helps us enhance our services. Additionally, the volume of mentions allows us to assess our brand awareness effectively. ### 47. Great service and support! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about BrandMentions?** Beyond the tool capabilities, the support is the absolute quickest and most efficient I've experienced from a service provider. **What do you dislike about BrandMentions?** Bear in mind that I haven't taken advantage of a thorough onboarding, it doesn't seem like an option to pause the analysis... or at least it's not intuitive to find out how. **What problems is BrandMentions solving and how is that benefiting you?** Helping me understand consumer behaviour and systemising findings, in order to dig for insights. ### 48. Good software, so helpful customer service, user-friendly dashboard. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about BrandMentions?** Their customer service very quick responses, helping me by answering so many questions. Good job! **What do you dislike about BrandMentions?** Too many people from BrandMentions contact me. It should be 1 or maximum 2. **What problems is BrandMentions solving and how is that benefiting you?** Tracking 3 months backtrack from 4 brands ### 49. incredible functions for social **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas Y. | Head of Operations & Partnerships, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2024 **What do you like best about BrandMentions?** A very helpful platform Good customer service Easy to implement **What do you dislike about BrandMentions?** Sometimes it takes too long to function and can disconnect unaware **What problems is BrandMentions solving and how is that benefiting you?** with BrandMentions, we effectively manage many user experience and social accounts ### 50. Trick you into quarterly subscriptions also poor quality data **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about BrandMentions?** nothing really, the UI is very dated, the data is useless **What do you dislike about BrandMentions?** They trick you into quarterly subscriptions - con artists! avoid at all costs **What problems is BrandMentions solving and how is that benefiting you?** nothing at all **Official Response from Razvan Gavrilas:** > Dear Anonymous user, Thank you for sharing your feedback. We’re sorry to hear about your experience and any confusion regarding our subscription model. Transparency is very important to us, and we’d be happy to address any concerns or clarify the terms. Our 7-day free trial is designed to give users a chance to explore the platform, and unless canceled within that period, it transitions to a paid subscription. This is a standard procedure for many SaaS platforms. We’re also surprised to hear your thoughts on the UI and data quality, especially since we recently launched a significant UI update on October 7th, featuring a modernized interface. You can read more about the update here: [https://updates.brandmentions.com/]. Your feedback is invaluable, and we’ll continue improving based on user input. Our support team is ready to assist with any unresolved issues—please reach out to us at [support email/contact details]. We appreciate your input and hope to provide a better experience in the future. Sincerely, The BrandMentions Team ## BrandMentions Discussions - [How can I track social media mentions for free?](https://www.g2.com/discussions/how-can-i-track-social-media-mentions-for-free) - [What is Social Mention used for?](https://www.g2.com/discussions/what-is-social-mention-used-for) - [What is BrandMentions?](https://www.g2.com/discussions/what-is-brandmentions) - [How does BrandMentions work?](https://www.g2.com/discussions/how-does-brandmentions-work) - [View BrandMentions pricing details and edition comparison](https://www.g2.com/products/brandmentions/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+16%3A18%3A56+-0500&secure%5Bsession_id%5D=e6cd7c8d-39a5-40ef-b690-91a90bb19ba8&secure%5Btoken%5D=c379229b7f7a78ef5fef2d1932ddff8a2ebb3e1f406474a1869934598ddaec1f&format=llm_user) ## BrandMentions Integrations - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## BrandMentions Features **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis - Social Media Monitoring - Competitor Monitoring - Hashtag Tracking - Engagement Tracking - Activity Tracking - Influencer Tracking - Impact Measurement **Brand Signals** - Comparison - AI - Brand Health **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integration - Social Media Integration **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Brand Analytics** - Trend Analysis - Tracking **Additional Functionality** - Negative Feedback Management - Dashboard - Audience Analytics - Multi-Account Management - API - Collaboration Tools - AI Copilot - Data Import/Export - Data Visualization - Audience Engagement - Content Publishing Options - Content Discovery - Generative AI - Performance Metrics - Natural Language Processing - Optical Character Recognition - Campaign Analytics - Multi-Language - Multi-Channel Data Collection - Reporting/Analytics - Audience Targeting - Commenting/Notes - Approval Process Control - Content Library - Reporting & Statistics - Social Promotion - Real-Time Analytics - Customer Engagement - Automated Publishing - Benchmarking - Boolean Search - Tagging - Visual Analytics - Access Controls/Permissions - Reputation Management - Social Listening - Social Advertising - Customizable Reports - Campaign Management - Content Management - Workflow Management ## Top BrandMentions Alternatives - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) - 4.4/5.0 (709 reviews) - [Brand24](https://www.g2.com/products/brand24/reviews) - 4.6/5.0 (355 reviews) - [Mention](https://www.g2.com/products/mention/reviews) - 4.3/5.0 (436 reviews)