--- title: BrandMentions Reviews meta\_title: 'BrandMentions Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 242 reviews by the users' company size, role or industry to find out how BrandMentions works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 242 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- ### BrandMentions Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of BrandMentions, enabling quick insights and efficient management of brand mentions. [(97 mentions)](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=1946313&qs=pros-and-cons#reviews) Users appreciate the **impressive scale of monitoring** by BrandMentions, enabling efficient brand health analysis across multiple regions. [(92 mentions)](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=2237038&qs=pros-and-cons#reviews) Users value the **strong reporting engine** in BrandMentions, appreciating its effective monitoring and insightful analyses. [(81 mentions)](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=2237373&qs=pros-and-cons#reviews) Users value the **detailed insights** from BrandMentions, gaining a competitive edge with real-time alerts and effective monitoring. [(69 mentions)](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=2237124&qs=pros-and-cons#reviews) Users value BrandMentions for its **efficient trend analysis** , enabling quick detection of discussions and audience engagement. [(67 mentions)](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=2237293&qs=pros-and-cons#reviews) Users experience challenges with **filtering problems** , as minor mentions clutter the dashboard and reduce focus on key insights. [(26 mentions)](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=2237229&qs=pros-and-cons#reviews) Users desire more **customization options** for reports and tagging, which could enhance their overall experience. [(24 mentions)](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=2237253&qs=pros-and-cons#reviews) Users find that **time-consuming processes** like exporting large reports can delay data accessibility despite accurate results. [(23 mentions)](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=2333154&qs=pros-and-cons#reviews) Users notice that **slow loading times** occur when handling large datasets, though results remain accurate and well-structured. [(22 mentions)](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=1946301&qs=pros-and-cons#reviews) Users experience a **steep learning curve** during setup, making it challenging for those unfamiliar with the features. [(20 mentions)](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=2236952&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of BrandMentions ##### 1. Ease of Use Users value the **ease of use** of BrandMentions, enabling quick insights and efficient management of brand mentions. [ See 97 mentions ](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=1946313&qs=pros-and-cons#reviews) See Related User Reviews ![Nadia G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nadia G.") NG Nadia G. Mid-Market (51-1000 emp.) 5.0/5 "Finally a way to see what people say behind my back (in a good way!!)" What do you like about BrandMentions? I really like the email digests. I’m super busy running the shop and I don't always have time to log into a "dashboard". Getting a clean email every m ![Nain D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nain D.") ND Nain D. Mid-Market (51-1000 emp.) 4.5/5 "Instant Real-Time Alerts That Keep Us Informed and Ready to Respond" What do you like about BrandMentions? I receive instant alerts whenever our institution is mentioned on platforms like LinkedIn and Twitter, which helps me react quickly to feedback, annou ##### 2. Sentiment Analysis Users appreciate the **impressive scale of monitoring** by BrandMentions, enabling efficient brand health analysis across multiple regions. [ See 92 mentions ](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=2237038&qs=pros-and-cons#reviews) See Related User Reviews ![Sophie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophie S.") SS Sophie S. Mid-Market (51-1000 emp.) 4.5/5 "12+ Emotion Insights and 10 Years of Historical Data" What do you like about BrandMentions? THE EMOTION ENGINE. Most tools just do "Good/Bad/Meh," but this one breaks it down into 12+ emotions like "Admiration" or "Frustration." It’s a huge b ![Ilayda T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ilayda T.") IT Ilayda T. Mid-Market (51-1000 emp.) 4.5/5 "Better Marketing Decisions Through Real time Brand Insight" What do you like about BrandMentions? Understanding how campaigns resonate outside internal analytics tools makes a significant difference. BrandMentions provides clear visibility into bra ##### 3. Brand Management Users value the **strong reporting engine** in BrandMentions, appreciating its effective monitoring and insightful analyses. [ See 81 mentions ](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=2237373&qs=pros-and-cons#reviews) See Related User Reviews ![Damian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Damian B.") DB Damian B. Mid-Market (51-1000 emp.) 4.0/5 "Great for Brand Reputation and Growth" What do you like about BrandMentions? i found a huge influencer talking about our product and we reached out and did a deal. that one mention paid for the whole year of Brandmentions ![Ilayda T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ilayda T.") IT Ilayda T. Mid-Market (51-1000 emp.) 4.5/5 "Better Marketing Decisions Through Real time Brand Insight" What do you like about BrandMentions? Understanding how campaigns resonate outside internal analytics tools makes a significant difference. BrandMentions provides clear visibility into bra ##### 4. Insights Users value the **detailed insights** from BrandMentions, gaining a competitive edge with real-time alerts and effective monitoring. [ See 69 mentions ](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=2237124&qs=pros-and-cons#reviews) See Related User Reviews NM Nestor M. Mid-Market (51-1000 emp.) 5.0/5 "My early-warning system for brand reputation" What do you like about BrandMentions? The instant email alerts. If a negative story starts to brew, I know about it within minutes, not hours. The other metrics also helps me prioritize wh ![Matthew W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew W.") MW Matthew W. Mid-Market (51-1000 emp.) 5.0/5 "Real-Time Alerts and Actionable Insights That Keep Us Ahead" What do you like about BrandMentions? Real time alerts!! In e-comm, a bad review on a forum can tank your sales in a day. BrandMentions lets us respond quickly and offer solutions publicly ##### 5. Trend Analysis Users value BrandMentions for its **efficient trend analysis** , enabling quick detection of discussions and audience engagement. [ See 67 mentions ](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=2237293&qs=pros-and-cons#reviews) See Related User Reviews ![Ilayda T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ilayda T.") IT Ilayda T. Mid-Market (51-1000 emp.) 4.5/5 "Better Marketing Decisions Through Real time Brand Insight" What do you like about BrandMentions? Understanding how campaigns resonate outside internal analytics tools makes a significant difference. BrandMentions provides clear visibility into bra ![Lorenzo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lorenzo P.") LP Lorenzo P. Mid-Market (51-1000 emp.) 5.0/5 "Smarter Online Mention Tracking For Design Professionals" What do you like about BrandMentions? The tool makes monitoring Instagram posts and web mentions effortless. I can track emerging design trends, competitors’ projects, and audience reactio ### 5 Cons or Disadvantages of BrandMentions ##### 1. Filtering Problems Users experience challenges with **filtering problems** , as minor mentions clutter the dashboard and reduce focus on key insights. [ See 26 mentions ](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=2237229&qs=pros-and-cons#reviews) See Related User Reviews ![Damian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Damian B.") DB Damian B. Mid-Market (51-1000 emp.) 4.0/5 "Great for Brand Reputation and Growth" What do you dislike about BrandMentions? i accidantally filtered out my own brand for a week because i clicked the wrong box. oops. ![Lorenzo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lorenzo P.") LP Lorenzo P. Mid-Market (51-1000 emp.) 5.0/5 "Smarter Online Mention Tracking For Design Professionals" What do you dislike about BrandMentions? Filtering local projects can take a bit of setup to get precise results. ##### 2. Limited Customization Users desire more **customization options** for reports and tagging, which could enhance their overall experience. [ See 24 mentions ](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=2237253&qs=pros-and-cons#reviews) See Related User Reviews ![Nadia G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nadia G.") NG Nadia G. Mid-Market (51-1000 emp.) 5.0/5 "Finally a way to see what people say behind my back (in a good way!!)" What do you dislike about BrandMentions? I can't change the background color to something darker ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Real-Time Insights, Swift Reactions" What do you dislike about BrandMentions? Some mentions still need manual filtering to remove irrelevant results. Also, reporting customization could be more flexible for specific brand intell ##### 3. Time-consuming Processes Users find that **time-consuming processes** like exporting large reports can delay data accessibility despite accurate results. [ See 23 mentions ](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=2333154&qs=pros-and-cons#reviews) See Related User Reviews ![Yohanan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yohanan A.") YA Yohanan A. Enterprise (\> 1000 emp.) 5.0/5 "Probably the most accurate data coverage." What do you dislike about BrandMentions? You should set up ''required Keyword'' properly so you won't spend a lot of time filtering through noise. The team can help out with that. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Useful for Tracking Brand Conversations Beyond Social Media" What do you dislike about BrandMentions? The volume of data can feel overwhelming at first, and it takes some trial and error to fine-tune alerts so they only show the most relevant mentions. ##### 4. Slow Loading Users notice that **slow loading times** occur when handling large datasets, though results remain accurate and well-structured. [ See 22 mentions ](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=1946301&qs=pros-and-cons#reviews) See Related User Reviews ![Marc H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc H.") MH Marc H. Enterprise (\> 1000 emp.) 5.0/5 "Actually Easy to Use (and I'm not techy)" What do you dislike about BrandMentions? Sometimes loading large datasets takes a few seconds but nothing dramatic. ![James J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James J.") JJ James J. Mid-Market (51-1000 emp.) 5.0/5 "My everyday tool for brand management." What do you dislike about BrandMentions? The scroll bars are not very visible , especially on ios ##### 5. Learning Curve Users experience a **steep learning curve** during setup, making it challenging for those unfamiliar with the features. [ See 20 mentions ](https://www.g2.com/products/brandmentions/reviews?filters%5Bsentiment_snippet%5D=2236952&qs=pros-and-cons#reviews) See Related User Reviews NM Nestor M. Mid-Market (51-1000 emp.) 5.0/5 "My early-warning system for brand reputation" What do you dislike about BrandMentions? The setup process for boolean search queries if you are unexperienced like I am CR Curtis R. Small-Business (50 or fewer emp.) 5.0/5 "Best Reporting Flexibility on the Market" What do you dislike about BrandMentions? The first time setting up a project took me a bit to understand how deep the features go. But after that it was smooth. ![Mario B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mario B.") MB Mario B. Chief Marketing Officer Small-Business (50 or fewer emp.) 5/26/2026 "The Essential Radar for Brand Visibility in the Era of AI & Answer Engine Optimization (AEO)" 5/5 What do you like best about BrandMentions? BrandMentions is an absolute powerhouse in this new landscape. It isn’t just a listening tool for social media; it acts as a high-precision radar. It allows us to track exactly where our brand citations are originating across the web in real-time. By capturing these mentions comprehensively, it gives us the actionable data we need to strengthen our digital footprint and ensure that our brand is the one AI models pull from when generating answers. The interface is intuitive, the data is deep, and the alerting system is incredibly fast. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? Because the platform pulls in such a massive amount of data across so many channels, the initial setup requires you to be very precise with your Boolean queries and exclusion keywords. If you are too broad, the sheer volume of data can be overwhelming. However, once you refine your tracking parameters, the signal-to-noise ratio is exceptional. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? We needed a way to track the exact footprint of our brand across unstructured web data to understand our authority in the market. BrandMentions solves the problem of "blind spots" in our digital PR and SEO strategies. The primary benefit is absolute clarity: we know immediately when and where we are being discussed, allowing us to capitalize on positive citations, manage our reputation proactively, and fine-tune our approach to ensure we are the dominant brand recommended in our space. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Andrea v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea v.") AV Andrea v. Sales And Marketing Specialist Small-Business (50 or fewer emp.) 6/11/2026 "Accurate, Fast, and Easy: Brand Mentions Keeps Getting Better" 4.5/5 What do you like best about BrandMentions? I like Brand Mentions more than similar tools. It finds the terms I need accurately and quickly. It delivers the latest news and updates, has a nice interface, and is easy to get started with. I also appreciate the quality of the news and guides. The UX is uncluttered, and it’s simple to set up campaigns or make tweaks when needed. Overall, it feels like a one-stop shop that keeps improving. Well priced and up to date with ai. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? Nothing really, had a few account issues support fixed Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? Latest news on defined brands and terms Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nadia G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nadia G.") NG Nadia G. Project manager Public Relations and Communications Mid-Market (51-1000 emp.) 2/22/2026 "Finally a way to see what people say behind my back (in a good way!!)" 5/5 What do you like best about BrandMentions? I really like the email digests. I’m super busy running the shop and I don't always have time to log into a "dashboard". Getting a clean email every morning that says "Hey, 5 people mentioned your bakery today" is perfect. It even found a TikTok where someone was showing off our sourdough and it went semi-viral! I would have totally missed that and lost the chance to comment and thank them if it wasnt for the alerts. It makes me feel like I actually have a PR team even though it’s just me and a laptop. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? I can't change the background color to something darker Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? it's helping me manage my reputation without me having to spend 4 hours a day on social media. I can just "set it and forget it" and only jump in when there is something important to reply to. Review collected by and hosted on G2.com. Show More Response from Cornelia Cozmiuc of BrandMentions [Editedit](https://www.g2.com/survey_responses/brandmentions-review-12393096/official_response/edit) Thank you for choosing BrandMentions to be part of your team. We’re honored to help you grow your community, one mention at a time! Current UserValidated ReviewerSource: Organic Review from User Profile ![Marina L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marina L.") ML Marina L. Chief Communications Officer (CCO) Machinery Mid-Market (51-1000 emp.) 1/24/2026 "Essential social listening app for keeping an eye on the competition" 5/5 What do you like best about BrandMentions? I really like how easy it is to track competitors’ mentions alongside our own brand mentions, all in one place. Setting up separate projects for different competitors or product lines is very flexible and helps keep everything well organized. This makes it much easier to monitor specific markets, campaigns, or product launches without mixing data. The platform gives a clear, real-time overview of what’s being said, which is extremely valuable for staying informed and proactive. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? The results are very accurate and reliable, theAI integrations do all the work for you. Maybe some more customizations in filters altough they are a lot already. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? The tool solves the challenge of knowing exactly where and how our competitors are being mentioned across the web and social channels. It allows us to quickly spot relevant conversations, understand market sentiment, and identify opportunities to engage, respond, or adjust our strategy. This helps us stay competitive, react faster, and make more informed marketing and communication decisions. Review collected by and hosted on G2.com. Show More Response from Cornelia Cozmiuc of BrandMentions [Editedit](https://www.g2.com/survey_responses/brandmentions-review-12254753/official_response/edit) Thanks a lot for the feedback! Stay tuned for more updates :) Current UserValidated ReviewerSource: Organic ![Arga B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arga B.") AB Arga B. Bachelor Student Small-Business (50 or fewer emp.) 6/10/2026 "Brandmentions Makes Keyword Tracking Easy Across the Web and Social Media" 4.5/5 What do you like best about BrandMentions? Brandmentions is very helpful for me to track my keyword in the whole internet including social media Review collected by and hosted on G2.com. What do you dislike about BrandMentions? The price, i think it's quite expensive especially for starter package. I also had an uncomfortable experience using the 7-day trial. After the trial period expired, the system automatically paid for the previously selected package without prior confirmation. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? Previously I have used brandmentions to view data related to the film project I was working on, including viewing data from competitors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Melanie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie B.") MB Melanie B. VP of Data Analytics and Insights Information Services Mid-Market (51-1000 emp.) 12/13/2025 "Structured Insights That Clarify Customer Expectations" 5/5 What do you like best about BrandMentions? BrandMentions proves particularly valuable for tracking feedback aimed at improving customer satisfaction. It organizes customer opinions in a clear, structured format, which makes it easier to spot trends and patterns as they develop over time. This level of clarity allows for the identification of recurring issues, positive feedback, and even subtle shifts in perception, all without the need for manual investigation. As a result, it saves time and deepens overall understanding. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? The sentiment categories could benefit from some fine-tuning to better match brand tone, especially in cases where feedback contains mixed sentiments or uses indirect language that calls for contextual understanding. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? BrandMentions addresses the problem of fragmented customer feedback by bringing together conversations and turning them into valuable insights. This not only increases understanding of user expectations but also enables quicker responses to issues. As a result, decisions can be made based on actual experiences instead of assumptions, leading to greater customer satisfaction and more assured planning. Review collected by and hosted on G2.com. Show More Response from Cornelia Cozmiuc of BrandMentions [Editedit](https://www.g2.com/survey_responses/brandmentions-review-12087673/official_response/edit) Thank you for the insightful feedback! We’re thrilled to hear that our structured insights are helping you track customer satisfaction trends more efficiently. We also appreciate your note on sentiment fine-tuning; we are constantly working to improve our contextual understanding to better capture brand-specific nuances. Thanks for helping us grow! Current UserValidated ReviewerSource: Organic QR Quinlin R. Associate Engagement Manager Marketing and Advertising Mid-Market (51-1000 emp.) 12/9/2025 "Life-Changing AI Summaries That Save Hours" 5/5 What do you like best about BrandMentions? The AI summaries actually make sense. I spent hours wading through junk mentions just to find the stuff that mattered. Now I open the dashboard and get a clean breakdown of what's important, already sorted by sentiment. It's honestly life-changing. I can wrap up my monitoring in 30 minutes instead of burning half my day on it. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? I'm almost too dependent on the alerts now. Every time I see a red notification, my stomach drops a little. But that's not really the tool's fault. It's because the alerts are always legit and I know I need to deal with them immediately. Double-edged sword, I guess. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? It saved me from burning out on manual monitoring. What took me most of the day now takes maybe 30 minutes. The accuracy is solid, so I'm not second-guessing everything or double-checking sources constantly. I actually have time to do other parts of my job now. Review collected by and hosted on G2.com. Show More Response from Cornelia Cozmiuc of BrandMentions [Editedit](https://www.g2.com/survey_responses/brandmentions-review-12067282/official_response/edit) We’re so glad our AI summaries are giving you back hours of your day. Thanks for sharing the win! 💙 Current UserValidated ReviewerSource: Organic ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization") UC Verified User in Civic & Social Organization Small-Business (50 or fewer emp.) 6/29/2026 "Intuitive and Fast — Simplifies Tracking Our Social Media Reach" 4.5/5 What do you like best about BrandMentions? I like the ease of use and the intuitive nature of the app. It gives information very quickly which then helps our brand track how wide our social media reach is in a simple and easy to understand manner. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? It is quite expensive, but it means we can only use it for limited periods over the year rather than throughout the year, which we would prefer. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? It is helping us understand how others view our brand and the impact it has within wider society Review collected by and hosted on G2.com. Show More 7/1/2026 Current UserValidated ReviewerSource: Organic CR Curtis R. Founder Management Consulting Small-Business (50 or fewer emp.) 2/12/2026 "Best Reporting Flexibility on the Market" 5/5 What do you like best about BrandMentions? Honestly? The report customization is what sold me. I’ve used tools where you’re basically stuck with whatever template they give you. With BrandMentions I can adjust almost everything , filters, metrics, layouts, exports, it’s actually flexible. We create different types of reports depending on who we send them to (clients vs. internal team) and it works great for both. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? The first time setting up a project took me a bit to understand how deep the features go. But after that it was smooth. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? We needed a way to monitor brand mentions AND present them in a clean, professional way without manually building reports in PowerPoint every week. Review collected by and hosted on G2.com. Show More Response from Cornelia Cozmiuc of BrandMentions [Editedit](https://www.g2.com/survey_responses/brandmentions-review-12353396/official_response/edit) Thank you for choosing BrandMentions and for the fantastic feedback! 💜 It’s great to see you’re taking full advantage of the custom filters and layouts to tailor your insights for both clients and internal stakeholders. Current UserValidated ReviewerSource: Organic ![Mike T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike T.") MT Mike T. IT Technical Lead Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 4/24/2026 "Clear, client ready reports that make monthly updates effortless" 5/5 What do you like best about BrandMentions? As someone managing multiple client accounts, reporting clarity is everything. BrandMentions makes it very easy to generate clean, professional PDF reports that clients can actually understand. Review collected by and hosted on G2.com. What do you dislike about BrandMentions? I would appreciate more advanced white label customization options on entry level plans, especially for agencies that want deeper branding control. Review collected by and hosted on G2.com. What problems is BrandMentions solving and how is that benefiting you? BrandMentions has reduced the time I spend on reporting by roughly five hours each week. I no longer need to manually gather data from different sources or worry about inconsistencies in spreadsheets. Review collected by and hosted on G2.com. 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