--- title: Blackbaud Raiser's Edge NXT Reviews meta_title: 'Blackbaud Raiser''s Edge NXT Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 640 reviews by the users' company size, role or industry to find out how Blackbaud Raiser's Edge NXT works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 640 scale: '5' date_modified: '2026-08-09' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Blackbaud Raiser's Edge NXT Reviews **Vendor:** Blackbaud **Category:** [Donor Management Software](https://www.g2.com/categories/donor-management) **Average Rating:** 3.9/5.0 **Total Reviews:** 640 ## About Blackbaud Raiser's Edge NXT On average, Raiser's Edge NXT customers experience: - 35% growth in number of donors - 48% growth in number of gifts - 44% growth in total dollars raised Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's smart, fully integrated, and purpose-built exclusively for fundraising. Its advanced technology will streamline your data and reporting processes, increasing operational efficiency, and provide insight to every stage of the constituent lifecycle, helping you attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on your mission. ## Blackbaud Raiser's Edge NXT Pros & Cons **What users like:** - Users praise the **ease of use** of Blackbaud Raiser's Edge NXT, enjoying its user-friendly interface and efficiency. (69 reviews) - Users appreciate the **intuitive design** of Blackbaud Raiser's Edge NXT, making it easy for novices to navigate. (30 reviews) - Users appreciate the **user-friendly interface** of Blackbaud Raiser's Edge NXT, making navigation intuitive and straightforward. (29 reviews) - Users value the **flexibility and comprehensive features** of Raiser's Edge NXT, enhancing their data management and fundraising efforts. (25 reviews) - Users highly value the **flexibility and comprehensive features** of Blackbaud Raiser's Edge NXT for effective donor management. (24 reviews) - Users value the **database management features** of Raiser's Edge NXT for efficient tracking and fundraising support. (23 reviews) - Users value the **extensive data management capabilities** of Blackbaud Raiser's Edge NXT for efficient donor tracking and reporting. (16 reviews) - Fundraising (15 reviews) - Donations Management (14 reviews) - Access Ease (12 reviews) **What users dislike:** - Users find **missing features** frustrating, citing limitations like lack of webview and insufficient event form options. (34 reviews) - Users express frustration over **database issues** , lacking important functionalities in WebView compared to the database view. (19 reviews) - Users find the **limited features** frustrating, wishing for enhancements like multi-donor view and improved database functions. (18 reviews) - Users find **limited functionality** in Blackbaud Raiser's Edge NXT compared to the traditional database, complicating tasks. (17 reviews) - Users desire **limited access** to multiple donors simultaneously, wishing for enhanced integrations and features in Raiser's Edge NXT. (15 reviews) - Poor Customer Support (14 reviews) - Users find the **pricing of Blackbaud Raiser's Edge NXT excessive** , especially for basic fundraising functions and support. (12 reviews) - Pricing Issues (11 reviews) - Users find the **database dependency** frustrating, as many tasks still require returning to the older database view. (10 reviews) - Poor Reporting (10 reviews) ## Blackbaud Raiser's Edge NXT Reviews ### 1. User-Friendly Interface That Makes Finding People Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** I like the user interface, and I appreciate how easy it is to look up people. **What do you dislike about Blackbaud Raiser's Edge NXT?** There is nothing I dislike about this software. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It helps us keep track of ticket buyers, past students, donors, and more, all in one place. ### 2. Extensive Line of Products **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** July 25, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** Integration with other products. Continually updating product with additional functionality. **What do you dislike about Blackbaud Raiser's Edge NXT?** Not all functionality is available so I am continually revising procedures and processes as new features are added. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Managing Alumni and donor database, donation, and events. ### 3. Do not use Blackbaud Raisers Edge NXT **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I honestly don't think any thing is good about Blackbaud Raiser's Edge NXT. **What do you dislike about Blackbaud Raiser's Edge NXT?** The lack of customer service is absolutely atrocious. They do not respond to requests for help and if they do respond, they don't answer the question. The system is very cumbersome and they are charging us for things we don't use. We are a very small organization and they have taken advantage of us and are charging us a ridiculous amount of money. We had to sign up for other software system because they were so horrible with their support. So now we are paying for two systems. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** They are creating more problems for us. They are not solving any issues. ### 4. RE NXT DBV **Rating:** 4.5/5.0 stars **Reviewed by:** Emily G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I like that the system is very flexible and has so many features... I am always finding new ways to find new information about my constituents and members. I really love database view because it gives you the full "menu" of options... a little overwhelming at first, but once you learn how to navigate all the menus and the fields, it is a very powerful tool and necessary for effective fundraising. **What do you dislike about Blackbaud Raiser's Edge NXT?** I don't like how RE NXT Web View doesn't have membership in Web View yet. At my institution, we are gearing up for a big year in 2026 and it is imperative that membership is available in web view. Worried about being left behind! **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** RE NXT is helping us collect donations and memberships from constituents very easily at onsite and online events. ### 5. Powerful tool with lots of options and automations **Rating:** 4.0/5.0 stars **Reviewed by:** Shreya S. | Prospect Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I really like how easy it is to track donor giving history, manage actions, and create dynamic lists for segmentation. The interface is clean and modern, making it accessible even for users who are new to fundraising software. Integration with Outlook and the ability to log interactions seamlessly has improved team collaboration. **What do you dislike about Blackbaud Raiser's Edge NXT?** Some of the limitations around custom reporting in NXT can be frustrating—many times, we still have to use the database view or export to Excel for deeper analysis. More flexibility and customizability would make this a 5-star tool. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Raiser’s Edge NXT is helping us centralize donor data, streamline stewardship, and improve the accuracy of our fundraising reporting. Before NXT, tracking donor interactions across teams was inconsistent, and creating segmented lists for outreach was time-consuming. With NXT, we can now manage campaigns more efficiently, track donor engagement in real-time, and make data-driven decisions with greater confidence. It’s also made it easier for non-technical users to access relevant donor information without relying on queries or IT support. ### 6. An incredible CRM with the best features **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph S. | Director of Advancement Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** With the move to unified view, everything is becoming more easily accessible instead of having staff members needing to log into database view. RE NXT has so many features that we use on a daily basis, from donation processing to event registrations to email marketing and more. **What do you dislike about Blackbaud Raiser's Edge NXT?** At the moment, the transition to a unified view has been progressing more slowly than we expected, with features being integrated gradually rather than all at once. Still, we understand that everything will be available soon, and we're looking forward to seeing it all come together. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Handling event registrations and processing donations with BBMS has been a fantastic experience. Thanks to Blackbaud marketplace partners like Double the Donation, we've also managed to incorporate additional priorities, such as matching gifts, into our workflows. ### 7. Blackbaud NXTReview **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle M. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I like that Blackbaud has great customer service. They always listen when you are having an issue and they want their customers to have the best experience. They take your ideas into serious consideration and are always staying at the top of the game. **What do you dislike about Blackbaud Raiser's Edge NXT?** Overall I really like Blackbaud NXT, but sometimes you have to take extra steps to do things or find a work around to a solution which can make tasks a bit longer to do. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It has made keeping in touch with our constituents so much easier from keeping track of employment, updated contact information, and email systems. I love that you can keep track of actions and notes about constituents. It has also made keeping track of events more manageable. ### 8. A work in progress, but progres is going well **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa C. | Jr. Database Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** Always coming up with new updates. I appreciate the ability to run multiple processes in multiple tabs simultaneously. It makes my work more efficient and allows me to easily share insights and information with colleagues. Easy to train other users in my organization. Integrates with a variety of add-ins. **What do you dislike about Blackbaud Raiser's Edge NXT?** Some vital workflows are still missing from the RENXT view, making it so I have to switch back and forth between web view and database view fairly regularly. I wish there was the ability to choose a more compact view as I'm used to working in Excel spreadsheets and sometimes things seem overly spread out. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Communicating donor details across the organization in a streamlined fashion. ### 9. Nimble cloud software for all fundraising needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2023 **What do you like best about Blackbaud Raiser's Edge NXT?** They have kept up well with the times and bringing new features **What do you dislike about Blackbaud Raiser's Edge NXT?** Support is still not the gold standard it used to be **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Excellent CRM management tool for non profits. It is top 3 available in the market. It definitely makes the admin tasks more agile and provides excellent dashboard reports for the executives. ### 10. RE NXT is a flagship enterprise product, but improves slowly. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** All of the features that are necessary to run a successful fundraising team are there in database view. **What do you dislike about Blackbaud Raiser's Edge NXT?** Blackbaud struggles to move everything from database view into web view. They build something out 90%, release it, and call it good, but miss transitioning the remaining 10% of features that users need to be successful. Blackbaud does release new innovations to the web view that are otherwise unavailable in database view, however. So, you win some but lose some. Hopefully they will successfully transition everything over to the web based platform in time. Customer support is also deteriorating over time as they plan to move all tech support to India, and to people that have never used the platform in their day to day lives. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It has made it easier for our front line fundraisers to navigate their portfolios and do simple data entry into the database. Prior to web view, they struggled a bit more. ### 11. Does everything you need it to **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** Blackbaud Raiser's Edge NXT is an excellent tool for those working in the non-profit sector. It provides strong functionality right out of the box, and its capabilities can be further enhanced by integrating apps from the marketplace. Additionally, there is a vibrant support network, with an active community always ready to offer advice and assistance regarding the product. **What do you dislike about Blackbaud Raiser's Edge NXT?** Certain valuable features may require an additional fee, which could increase the overall price of your subscription. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** I think the functionality for mailings and letter merging could be improved. However, one positive aspect is that Blackbaud collaborates with many third-party vendors to help address these types of issues. ### 12. My Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I appreciate how the display and interface function. Everything is easy to read and navigating through the system is straightforward. **What do you dislike about Blackbaud Raiser's Edge NXT?** Raiser's Edge NXT is quite slow and lagging. I think it is a great platform so far, but it can often be so slow that I am discouraged from using it and switch to Database view. We also cannot use any membership features in it, and our org needs that. I also find the gift entry apparatus in NXT to be lacking. I do nearly all of my gift work inside of Databse view still. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** If we did not have Raiser's Edge, we would not be able to do most of our work. It helps us have information in one, organized, streamlined place and to pull reports on our constituents. it is also helpful for event management. ### 13. I have worked with seven CRMs, this is by far the best. **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie F. | Director of Advancement Information Services , Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I love being able to query. I used to have to query databases with SQL. This is a game changer **What do you dislike about Blackbaud Raiser's Edge NXT?** I do not like the lack of customizablitly in the WebView. I find I get lost in all the tiles in records and if I could bold or color things I would be able to find what I need much faster. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** The lists have been extremely helpful, allowing fundraisers to search for constituents using straightforward criteria. Similarly, the mapping feature has saved me considerable time and is also very simple to teach to others. ### 14. So much functionality, but limited support for implementation/ utilization **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I love all the options to utilize the platform as best it suits your organization. I come to my organization from a higher education organization previously that had a wealth of donor data, metrics. In this organization we are building in a smaller form and the fundraisers and users are more heavily focused on volunteer engagement. Finding the rhythm and features that support that structure has been difficult, but I know the options and functionality are there. **What do you dislike about Blackbaud Raiser's Edge NXT?** Lacking customer support. We only have heard from our BBCRM team when it has been time to renew. When asked about support we are directed to articles more often than not, not real life implementation. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Engaging our donors on a larger basis, gift tracking, processing and management. ### 15. Best Software Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Darrin B. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** The solution becomes intuitive once you start using the environment. I really appreciate having access to the community and the knowledge base for support. **What do you dislike about Blackbaud Raiser's Edge NXT?** There should be clearer separation between phone types and email fields. Additionally, the system could improve how it matches duplicate records. I also find it inconvenient that creating constituent records is required for events. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** The software offers features for tracking donor gifts and generating reports, as well as tools for managing events and handling alumni relations. ### 16. Expensive, worth it for a large shop **Rating:** 3.0/5.0 stars **Reviewed by:** Kelley L. | Vice President of Philanthropy, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I like the ease of use and the analytics. The graphics that are included on the dashboards are really helpful to see a high-level view of fundraising dollars. The list functionality is getting there--it's not quite as robust as a query, but I can see how it might evolve. **What do you dislike about Blackbaud Raiser's Edge NXT?** It's costly and prices small nonprofits out of utilizing it. Customer support is lacking, and it's difficult to get a hold of someone if you run into an issue. If you want to add features, often they come with an additional price.If you want to integrate a product outside of NXT, it's not always easy to do and always comes at an additional cost as well. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** NXT is a comprehensive donor CRM that allows us to easily look up our donors, their giving history, their email open rates, and all data we have available through our system and research. All members of the philanthropy team have access, creating the ability for anyone to add important notes or data. The system also provides us with fundraising data and allows us to reconcile with finance. ### 17. RE NXT Review **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie C. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** This is a system that effectively supports both fundraising activities and data management. I appreciate its capability to automate various processes, which makes operations more efficient. **What do you dislike about Blackbaud Raiser's Edge NXT?** There often seems to be a lack of consideration when changes are implemented. It feels like the people on the front line, who know best what they use most, are not being consulted. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** There are now more streamlined processes in place between fundraisers and prospect researchers. ### 18. I was in the early adopter program and have always been a huge proponent of the web view **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan C. | Director Of Advancement Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** Web based tool gives people easier access to real time data. The interface can be geared towards fundraisers, helping them better manage their prospects. **What do you dislike about Blackbaud Raiser's Edge NXT?** I was hoping there would be more functionality in Insight Designer. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Raiser's Edge NXT allows us to have a complete view of our constituents. Along with giving and relationship data, actions and notes serve as our institutional knowledge warehouse, allowing us to make and maintain valuable relationships. ### 19. RE NXT rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Bridget V. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** Integrations and ability to track effectiveness of appeals! Web View is very user friendly and attractive for the front-line fundraiser **What do you dislike about Blackbaud Raiser's Edge NXT?** the email client! Very clunky and a little outdated **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** I want to evaluate how my appeals (I am in annual giving) are doing; how do donors give, what motivates them, and then use the data I collect to decide how to allocate resources moving forward ### 20. Blackbaud RENXT Product Review **Rating:** 5.0/5.0 stars **Reviewed by:** Heather R. | Advancement Operations Database Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** Ease of use. Web-based. Ability to view a constituent record all in one snap shot **What do you dislike about Blackbaud Raiser's Edge NXT?** New processes and having to learn the new tasks that sometimes aren't always thought out to meet the end user. Sometimes Customer Support isn't always the best. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** helping keep all of our services in one place and having to reduce the use of multiple 3rd party products ### 21. Product easy to use, but requires many add ons to use as demonstrated **Rating:** 4.0/5.0 stars **Reviewed by:** Amy B. | Coordinator of Institutional Advancement and Foundation Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** Great to pull so much information from your database, but it requires much time to be proficient. I like the ease of donor forms and easy to use creation of event registration **What do you dislike about Blackbaud Raiser's Edge NXT?** In order to run processes it seems you need support that sometimes can help or a consutalt to teach you how to use the database. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Making donor management easier ### 22. Amazing now stuff **Rating:** 4.5/5.0 stars **Reviewed by:** Candy R. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I appreciate the standard donation forms and find it very straightforward to match up constituents. I can't wait for the full ability to use Batch in NXT. **What do you dislike about Blackbaud Raiser's Edge NXT?** The fact that it cost a lot of money to learn how it is recommended to use NXT. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** ease of use for donors giving. Donation forms are very professional looking. ### 23. 2025 BBCON **Rating:** 4.5/5.0 stars **Reviewed by:** wilma p. | Development Database Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** What I like best about Blackbaud Raiser's Edge NXT is it's capabilities and record tracking of donors information. **What do you dislike about Blackbaud Raiser's Edge NXT?** The least like features and current working on by Blackbaud is the easy of learning and use of the system. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Blackbaud Raiser's Edge NXT is solving how the do donor prospecting so to increase giving to our organization,. ### 24. A review from a Database lover transitioning to NXT **Rating:** 3.0/5.0 stars **Reviewed by:** Cameran G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** The concise look and ability to have everything in one place with homepage dashboards. **What do you dislike about Blackbaud Raiser's Edge NXT?** I work heavily with data entry, and it is nearly impossible currently to do so successfully without massive edits via database view. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** They are actively working on batch gift entry in WebView and that is beyond exciting for my main job responsibilities. ### 25. Real Talk about NXT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I love that it's built with fundraising in mind, Things like lifetime giving are very easy to calculate because of soft credit options on queries, etc. I also like that's a place for just about every type of data we'd like to track. **What do you dislike about Blackbaud Raiser's Edge NXT?** NXT seems very geared toward end users like front line fundraisers. As a database administrator, my tasks often take more time in NXT or aren't yet available. I also wish pricing was based on something rather than record band, and more affordable. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** The dashboards are very helpful for reporting, ### 26. Great for comprehensive fundraising strategies **Rating:** 4.0/5.0 stars **Reviewed by:** Brianna O. | Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** User-friendly interface in WebView Donor communication tools (e.g. email) Event management Timely support **What do you dislike about Blackbaud Raiser's Edge NXT?** Database is antiquated Query & export can be difficult No automated reporting Solutions to real issues impacting work have to be submitted through an idea bank **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Moving database to WebView is allowing for more seamless gift entry ### 27. rubust product but a little more build out for nxt **Rating:** 4.0/5.0 stars **Reviewed by:** angel l. | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** The platform offers robust capabilities for pulling and segmenting data, which I find to be excellent. **What do you dislike about Blackbaud Raiser's Edge NXT?** more build out needed - would love to be able to have multiple donors open at the same time side by side - import - export **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** moving queries over is appriciated ### 28. Best CRM for Donor Management **Rating:** 4.5/5.0 stars **Reviewed by:** Waquas H. | Deputy Manager Donor Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** Modern, user-friendly web interface that makes powerful fundraising tools accessible **What do you dislike about Blackbaud Raiser's Edge NXT?** A significant barrier for many non-profits, especially smaller ones, is the high price tag of Raiser's Edge NXT. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Centralized Constituent Relationship Management (CRM) system. It brings together every piece of donor data—including giving history, communication records (emails, notes), event attendance, volunteer activity, relationships, and personal details—into a single, unified record ### 29. 30 year user love the capabilities **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** The way it looks and the intuitive nature. End user view is excellent **What do you dislike about Blackbaud Raiser's Edge NXT?** Huge fan of database view. Slow rollout of new functionality and consistently going back and forth. Better capability for annual statements. Better capability for acknowledgement writing and more customization for both **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** n/a ### 30. Still adjusting **Rating:** 3.5/5.0 stars **Reviewed by:** Leslie B. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** Users on the road have a faster way to access overview information **What do you dislike about Blackbaud Raiser's Edge NXT?** Many of the tasks I personally execute are still only available/more streamlined in database view. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Ease of use for those that are not as in the weeds about data entry. ### 31. NXT still needs some work **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I am learning a lot about NXT during BBCon and finding some great uses of it, mostly things that are yet to come. **What do you dislike about Blackbaud Raiser's Edge NXT?** There is a lot that I am used to being able to do in database view that I cannot do in WebView yet and it's frustrating. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** They are working on gift batch, which is great. I can also run queries on more constituents than I could do in database view. ### 32. Amazing, but extremely expensive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I appreciate how well it works and how it has been changing with the times and integrating new technology, best practices, and AI. **What do you dislike about Blackbaud Raiser's Edge NXT?** IT IS SO EXPENSIVE. If the rates keep increasing, we will not be able to afford to keep them, which is sad since we've been customers since the 1990s. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It helps us keep track of our donors, alumni, and friends and helps support all of our fundraising needs. ### 33. Blackbaud RENXT for Non-Profit Constituent Management **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2017 **What do you like best about Blackbaud Raiser's Edge NXT?** Raiser's Edge NXT is a web based version of your RE database that houses everything you have recorded about your constituents, including biographical information, giving history, staff interactions and multiple other pieces of information. RE makes it very easy to navigate a donors record using common terms like Bio, Addresses, Relationships and Gifts. The most important aspect of NXT is that it is web based, so the information can be accessed from anywhere, and on any device. **What do you dislike about Blackbaud Raiser's Edge NXT?** If you were a user of the Raiser's Edge (database view) before upgrading to RE NXT (web view), you are going to notice a lot of quirky things about RE NXT that need to be addressed still, if there is even a plan to address them. One of the most concerning things is that the terminology used between the two views of RE can be different. Additionally, when uploading attachments to the Media tab/tile of a constituent record, the attachments are only visible in NXT if they are added from the original database view. If your fundraisers are adding attachment vix NXT remotely, they are not able to be seen from the database view, and often get added twice becasue data folks add them in the proper way without realizing they were already added in NXT. The reporting capabilities in NXT do seem to be much more modernized, but there was a good 6 month period of time where revenues from database view and NXT did not match. It took months of working with a product support team for them to identify a "code problem" on the backend of Raiser's Edge that was causing a doscconet between the two. Unfortunatly, due to that situation, and so many countless others, I do tell our fundraiser's that they cannot trust revenue figures from RE NXT without running them by me to double check from the database view. RE NXT has the potential to be a great tool, but Blackbaud is a huge company and they often seem to be very focused on "the next thing," rather than focusing on trying to enhance the current thing. Or in some cases, just make the current tools work properly. And once you're locked in to a multi-year contract with them, you're kind of on your own with problems and frustrations, and their customer service is terrible. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** If you are considering RE, then you are likely a non-profit executive. Between Blackbaud and Sales Force, you really only have the 2 options. I do not know Sales Force, but can tell you that Raiser's Edge is a fantastic tool. But you need to be willing to shell out the cash for it and all that goes along with a relationship with Blackbaud. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** I don't entirely know I would say they are solving problems. They have a product - one that is needed in the non-profit world, but they also aren't one of few providers any more. A decade ago, I had a different Outlook. When I moved to nonprofit in 2012, Blackbaud was one of two major providers of software like Raiser's Edge for organizations that were larger. That was about it. Over the last several years, so many new players have entered the space. Now, Blackbaud is falling a bit short with their offerings, and very much overshooting with their pricing, with their current customers taking in excess of 30% increases this past year, and these 30%+ increases have some organizations seeing double digit annual increases. Many customers are leaving. Becasue there are so many other options popping up in the market, who are doing it better, cheaper and make extracting info, integrating with other software and navigating the tools easier. I don't feel as if Blackbaud is benefitting me or this organization in any way. They are simply a provider of software that we have and use daily. And given our longstanding relationship with them (nearly 15 years I believe) making the move away from them is going to be a solid 2-year journey. Now, if they can become more competitive in the pricing (a 50% cut, at least), beef up their customer service and focus on enhancing the way the tool works, they could easily become a viable option again. ### 34. I've been using NXT for 2 years now **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** It's very user friendly, especially for those who aren't comfortable using the database view. **What do you dislike about Blackbaud Raiser's Edge NXT?** It doesn't have all the functionality of the database view. I know Blackbaud is working on fully fleshing out NXT, but our database team almost exclusively works in the database view because there are certain things that we can't do in NXT yet. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It makes it much easier for Frontline fundraisers to use and access data. ### 35. RE NXT is great! **Rating:** 4.0/5.0 stars **Reviewed by:** Julia O. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I love using RE NXT for Events! It has made our ticketing for Events much easier. **What do you dislike about Blackbaud Raiser's Edge NXT?** Slow Loading Times and No Membership Module. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It is helping us solve our event ticketing problems. ### 36. A user-friendly platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I like that Raiser's Edge NXT is super user-friendly. I also like that the platform is easily accessible and adapts to various browsers. Great customer support! **What do you dislike about Blackbaud Raiser's Edge NXT?** I wish you could look up constituents using a specific set of numbers (I wish other IDs containing the numbers wouldn't be included in the results). I also wish exports for queries would be available on NXT. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Raiser's Edge NXT is allowing more people to easily have access to the data. ### 37. Amazing product, highly recommendation to any organization **Rating:** 4.5/5.0 stars **Reviewed by:** Brent M. | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** user friendly interface is really great. **What do you dislike about Blackbaud Raiser's Edge NXT?** Sometimes the site and take a few times to login **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Duplication, Merging of records, complex gift entry, exporting, importing information, wealth screening ratings ### 38. Raiser's Edge is a solid database for managing donor data. **Rating:** 4.0/5.0 stars **Reviewed by:** Edward C. | Development, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** The NXT WebView is intuitive and user-friendly. **What do you dislike about Blackbaud Raiser's Edge NXT?** It doesn't have all of the capabilities that the database view has. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It keeps our data secure and in one place. ### 39. We have been using it for over 25 years **Rating:** 3.5/5.0 stars **Reviewed by:** Bill M. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** It is our source of truth for data alumi giving **What do you dislike about Blackbaud Raiser's Edge NXT?** That we are losing the database view. Please do not take that away **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It centralizes all donor information ### 40. It's a database.... **Rating:** 3.5/5.0 stars **Reviewed by:** Lauren W. | Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** User friendly, easy to read, can easily access on my phone. **What do you dislike about Blackbaud Raiser's Edge NXT?** Doesn't have all the functions that the database view. T **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Organizing our donors and gifts. ### 41. Event Coordinator **Rating:** 4.0/5.0 stars **Reviewed by:** kim s. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** the community and support the ease to create records and copy info **What do you dislike about Blackbaud Raiser's Edge NXT?** switching to web view!!! query parameters **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** changing over to webview - making things easier ### 42. ny honest opinion **Rating:** 4.0/5.0 stars **Reviewed by:** Shay H. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I like the plethora of available information **What do you dislike about Blackbaud Raiser's Edge NXT?** loss of dbv LOL. just waiting for everything to be built out **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Better interface for Frontline officers ### 43. Expert user **Rating:** 5.0/5.0 stars **Reviewed by:** LaVerne G. | University Advancement Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** Ease of access and Blackbaud University. **What do you dislike about Blackbaud Raiser's Edge NXT?** The slow growth and lack of Database View dissapearing. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Assisting with prospect research and pipeline management. ### 44. Blackbaud Raiser's Edge NXT- Best for Higher Ed! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I like that there are multiple tiles on the record to organize and sort data. This declutters your custom fields and allows you to find grouped information easily! **What do you dislike about Blackbaud Raiser's Edge NXT?** You cannot see hard bounces versus soft bounces in the email marketing segment, only in the individual's record. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** The search function in webview query is extremely helpful. ### 45. RE NXT **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** user friendly visually. Very comprehensive. **What do you dislike about Blackbaud Raiser's Edge NXT?** I am a RE database user and I wish things were more one to one in transfer from database to NXT (meaning the names of fields and functionality) **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** NXT has made credit card processing much easier. This is saving me time. ### 46. As a database administrator there are far too many admin tasks I am unable to do in NXT **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** The event module, email marketing and the add/exclude from list feature. **What do you dislike about Blackbaud Raiser's Edge NXT?** I am unable to do global changes, global adds and the many import features. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Our other non-fundraising ministries are able to use the product with ease for email marketing and event registration. ### 47. RENXT is a good fundraising CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** Industry standard, especially for K12 schools. **What do you dislike about Blackbaud Raiser's Edge NXT?** Customer support leaves something to be desired. Takes time and the quality of response varies. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Serves as a fundraising CRM that easily connects to Blackbaud Financial Edge NXT. ### 48. Re **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I like the ease of report and extracting data. **What do you dislike about Blackbaud Raiser's Edge NXT?** I don't like the time delay for updates. Creating a report sometimes doesn't give me enough options **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Sainting donor database and processing gifts ### 49. User friendly for the front-line fundraiser. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I love the simple list functions! Very easy to navigate the system. **What do you dislike about Blackbaud Raiser's Edge NXT?** Building simple reports (easy for frontline) regarding gifts/funds raised by solicitors. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Easy ways for frontline users to access data. ### 50. User friendly and great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** The ability to capture donor data effectively **What do you dislike about Blackbaud Raiser's Edge NXT?** That programs don't have a record or something similar in webview **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Accurate gift processing, donor data that updates mailing addresses daily, good reporting ## Blackbaud Raiser's Edge NXT Discussions - [How can i better collect data through RE NXT?](https://www.g2.com/discussions/how-can-i-better-collect-data-through-re-nxt) - 2 comments, 1 upvote - [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) - 2 comments - [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) - 1 comment - [View Blackbaud Raiser's Edge NXT pricing details and edition comparison](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+09%3A44%3A09+-0500&secure%5Bsession_id%5D=b8e8ddf9-d651-4779-ba25-d9bffe9f3004&secure%5Btoken%5D=4dc35d1bdeff6edcfa59d09144f23d525cf873e8199b72c0b655695c5360fc5f&format=llm_user) ## Blackbaud Raiser's Edge NXT Integrations - [Almabase](https://www.g2.com/products/almabase/reviews) - [Benevity](https://www.g2.com/products/benevity/reviews) - [Blackbaud Merchant Services](https://www.g2.com/products/blackbaud-merchant-services/reviews) - [Blackbaud Online Express](https://www.g2.com/products/blackbaud-online-express/reviews) - [Blackbaud ResearchPoint](https://www.g2.com/products/blackbaud-researchpoint/reviews) - [Bonterra DonorDrive](https://www.g2.com/products/bonterra-donordrive/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [DonorSearch](https://www.g2.com/products/donorsearch/reviews) - [GiveCampus](https://www.g2.com/products/givecampus/reviews) - [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews) - [JustGiving from Blackbaud](https://www.g2.com/products/justgiving-from-blackbaud/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Omatic Software](https://www.g2.com/products/omatic-software/reviews) - [Spektrix](https://www.g2.com/products/spektrix/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [VolunteerHub](https://www.g2.com/products/volunteerhub/reviews) ## Blackbaud Raiser's Edge NXT Features **Additional Functionality** - Activity Tracking - Social Marketing - Generative AI - Accounting - Customizable Reports - CRM - Customizable Forms - Fund Accounting - Forms Management - Real-Time Analytics - Member Database - Alerts/Notifications - Communication Management - Customizable Templates - Budgeting/Forecasting - Mobile Access - Event Scheduling - Donor Management - Attendance Management - Activity Dashboard - Reporting & Statistics - Volunteer Management - Real-Time Reporting - For Nonprofits - Recurring/Subscription Billing - Access Controls/Permissions - Calendar Management - Third-Party Integrations - Customizable Branding - Registration Management - Campaign Management - Event Management - Document Storage - API - Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields **Administration** - Reporting & Statistics - Interaction Tracking - Automation - Donor Profiles - Contribution Tracking - Goal Setting/Tracking **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization - Ad hoc Reporting - Activity Dashboard **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities - Registration Management - Event Management - Auction Management - Pledge Management - Forms Management - Donor Management - Alumni Management - Volunteer Management - Gift Matching Management - Grant Management - Membership Management - Website Management - Receipt Management - Contact Management **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications - Multi-Channel Communication - Donor Management - Receipt Management - Email Management - Volunteer Management - Registration Management - Gift Matching Management - Event Management - Grant Management - Attendance Management - Contact Management - Pledge Management - Forms Management - Campaign Management **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics - Registration Management - Email Management - Committee Management - Calendar Management - Donor Management - Volunteer Management - Contact Management - Fundraising Management - Task Management - Forms Management - Membership Management - Workflow Management **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting - Activity Tracking - Donation Tracking **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Additional Functionality** - Online Giving - Summary Reports - Mobile Access - Email Marketing - Customizable Forms - Customizable Branding - Historical Trend Analysis - API - Recurring Giving - Customizable Fields - Reporting/Analytics - For Nonprofits - Recurring/Subscription Billing - Mobile Giving - Customizable Reports - Event Ticketing - Third-Party Integrations - AI Copilot - Campaign Planning - Access Controls/Permissions - Personalization - Credit Card Processing - Payment Processing - Generative AI - Data Import/Export **Additional Functionality** - Mobile Giving - Accounting Integration - Online Forms - Dashboard - Recurring Giving - Customizable Reports - Mobile Access - AI Copilot - Customizable Branding - Donor Discovery - Generative AI - Event Scheduling - Alerts/Notifications - Email Reminders - Credit Card Processing - CRM - Electronic Payments - ACH Payment Processing - Social Media Integration - Campaign Analytics - Access Controls/Permissions - Customizable Fields - Customizable Forms - Third-Party Integrations - API - For Nonprofits - Payment Processing - Data Import/Export **Reporting & Analytics** - Reporting - Dashboards - Automated Reports - Summary Reports - Customizable Reports **Integrations** - Accounting - Fundraising - Grant Management - Sales POS - Event Management **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Social Media Integration - Accounting Integration - Website Integration **Additional Functionality** - Donation Tracking - Data Import/Export - Customer Database - Task Scheduling - Email Templates - API - For Nonprofits - Real-Time Notifications - Access Controls/Permissions - AI Copilot - Contact Database - Customizable Fields - Email Tracking - Interaction Tracking - Activity Tracking - Generative AI - Reminders - Campaign Planning - CRM - Document Storage - Mobile Access - Campaign Segmentation - Customizable Forms - Electronic Payments - Customizable Templates - Reporting & Statistics - Credit Card Processing - Web Forms ## Top Blackbaud Raiser's Edge NXT Alternatives - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) - 4.3/5.0 (280 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - 4.6/5.0 (898 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) - 4.4/5.0 (563 reviews)