--- title: Blackbaud Raiser's Edge NXT Reviews meta_title: 'Blackbaud Raiser''s Edge NXT Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 640 reviews by the users' company size, role or industry to find out how Blackbaud Raiser's Edge NXT works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 640 scale: '5' date_modified: '2026-08-07' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Blackbaud Raiser's Edge NXT Reviews **Vendor:** Blackbaud **Category:** [Donor Management Software](https://www.g2.com/categories/donor-management) **Average Rating:** 3.9/5.0 **Total Reviews:** 640 ## About Blackbaud Raiser's Edge NXT On average, Raiser's Edge NXT customers experience: - 35% growth in number of donors - 48% growth in number of gifts - 44% growth in total dollars raised Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's smart, fully integrated, and purpose-built exclusively for fundraising. Its advanced technology will streamline your data and reporting processes, increasing operational efficiency, and provide insight to every stage of the constituent lifecycle, helping you attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on your mission. ## Blackbaud Raiser's Edge NXT Pros & Cons **What users like:** - Users praise the **ease of use** of Blackbaud Raiser's Edge NXT, enjoying its user-friendly interface and efficiency. (69 reviews) - Users appreciate the **intuitive design** of Blackbaud Raiser's Edge NXT, making it easy for novices to navigate. (30 reviews) - Users appreciate the **user-friendly interface** of Blackbaud Raiser's Edge NXT, making navigation intuitive and straightforward. (29 reviews) - Users value the **flexibility and comprehensive features** of Raiser's Edge NXT, enhancing their data management and fundraising efforts. (25 reviews) - Users highly value the **flexibility and comprehensive features** of Blackbaud Raiser's Edge NXT for effective donor management. (24 reviews) - Users value the **database management features** of Raiser's Edge NXT for efficient tracking and fundraising support. (23 reviews) - Users value the **extensive data management capabilities** of Blackbaud Raiser's Edge NXT for efficient donor tracking and reporting. (16 reviews) - Fundraising (15 reviews) - Donations Management (14 reviews) - Access Ease (12 reviews) **What users dislike:** - Users find **missing features** frustrating, citing limitations like lack of webview and insufficient event form options. (34 reviews) - Users express frustration over **database issues** , lacking important functionalities in WebView compared to the database view. (19 reviews) - Users find the **limited features** frustrating, wishing for enhancements like multi-donor view and improved database functions. (18 reviews) - Users find **limited functionality** in Blackbaud Raiser's Edge NXT compared to the traditional database, complicating tasks. (17 reviews) - Users desire **limited access** to multiple donors simultaneously, wishing for enhanced integrations and features in Raiser's Edge NXT. (15 reviews) - Poor Customer Support (14 reviews) - Users find the **pricing of Blackbaud Raiser's Edge NXT excessive** , especially for basic fundraising functions and support. (12 reviews) - Pricing Issues (11 reviews) - Users find the **database dependency** frustrating, as many tasks still require returning to the older database view. (10 reviews) - Poor Reporting (10 reviews) ## Blackbaud Raiser's Edge NXT Reviews ### 1. Easy Snapshots and Notes—Data Always at Your Fingertips **Rating:** 4.5/5.0 stars **Reviewed by:** Shirley D. | Assistant Director Of Operations, Institutional Advancement, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** It’s easy for fundraisers to use and to get quick snapshots of the people they’re meeting with. It’s also simple to enter notes and next actions right away, so important information doesn’t get lost or forgotten. I also love having the data at my fingertips. I can quickly pull up a record from anywhere, whether I’m on my computer, laptop, tablet, or phone. **What do you dislike about Blackbaud Raiser's Edge NXT?** It’s pretty cost-prohibitive for small organizations. The most frustrating part is the price increase you run into every time you renew your contract. Its reporting capabilities are fine if all you need is basic, standard information, but there’s no way to create custom reports within the system. It’s time-consuming to have to pull data out and rely on third-party programs when you’re asked to present more detailed information that isn’t available through the built-in reports. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Raiser's Edge NXT has been a great tool to manage donor and alumni information. With staff turnover throughout the years, information is still readily available for new staff so they don't have to create profiles from scratch. It also helps with communications and being able to manage constituents preferred communication methods. We are able to create lists to ensure that people are hearing what they want to and how they want to. ### 2. RE NXT Streamlines Data Management, Fundraising Workflows, and Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** M. H. | Database Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** One of RE NXT’s strongest advantages is its ability to support accurate, efficient data management. The platform streamlines data cleanup by identifying potential constituent matches, supporting duplicate-record resolution, and incorporating National Change of Address (NCOA) functionality directly into the workflow. These capabilities help improve data quality, reduce manual review time, and maintain more reliable constituent records. The Fundraising work center provides a centralized, actionable view for gift officers and fundraisers. By highlighting outstanding actions, open pledges, and portfolio priorities, it helps teams manage follow-up more consistently and focus on high-value donor activity. The inclusion of Prospect Insights in the same area further supports data-informed portfolio growth by helping fundraisers identify and evaluate prospective donors. The dashboard functionality makes performance data more accessible and actionable. Users can quickly review key metrics, drill into underlying records, export results, and create targeted lists for deeper analysis. This supports faster decision-making and enables teams to move from high-level trends to specific constituent or campaign-level insights. RE NXT’s standard reporting tools provide practical access to financial, fundraising, donor, and event data. These reports help teams monitor activity, identify trends, evaluate performance, and generate insights that can inform fundraising strategy, stewardship planning, and operational decisions. The integration between RE NXT and Constant Contact adds operational value by helping keep constituent contact information current and providing visibility into recent email communications. This connection supports better data consistency across systems and gives staff additional context for donor engagement and follow-up. **What do you dislike about Blackbaud Raiser's Edge NXT?** Blackbaud continues to transition functionality from database view to RE NXT. During this migration, users must work across both environments because several key features are not yet fully available in RE NXT. Constituent record load times also remain a significant operational challenge, particularly when staff need to enter or update large volumes of information efficiently. As a result, I continue to rely on database view for certain data-entry workflows. Blackbaud appears to be aware of these challenges and is incorporating user feedback into its RE NXT development roadmap, including prioritizing high-impact features and improving input processes to make the system faster, more efficient, and more user-friendly. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** RE NXT helps address the challenge of fragmented donor information by centralizing key constituent data, documentation, and engagement history in one system. This allows staff to quickly access a donor’s record and review the information needed to support informed decision-making and timely follow-up. The ability to attach important documentation within the gift, constituent, action, or opportunity tabs reduces the need to search across multiple locations and improves workflow efficiency. Additionally, adding a donor profile photo supports faster identification during events or meetings, helping staff provide a more personalized and prepared donor experience. **Official Response from Annie Baierl:** > Thank you for your detailed review! We're glad to hear Raiser's Edge NXT® is helping your team manage constituent data, streamline fundraising workflows, and gain actionable insights through reporting, dashboards, and Prospect Insights. Additionally, input like yours helps inform ongoing enhancements and improvements to the user experience. Thank you again for taking the time to share your experience and for being part of the Raiser's Edge NXT® community! ### 3. Overall great experience for both private high school advancement needs and large healthcare development **Rating:** 4.5/5.0 stars **Reviewed by:** Miki M. | Advancement Database Specialist, Fund-Raising, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Blackbaud Raiser's Edge NXT?** In the large healthcare org where I now work RENXT is more than capable of tracking the vast number of constituents we have. Having the ability to see relationships, events, memberships, volunteering and so many other things right in one record is a timesaver. Having been at a private high school, we had current students, alumnae, their parents, plus donors not necessarily affiliated with those groupings. We could track the alum school information so we could drill down to specific years for current parents or alumnae. Tracking organizations separately from individuals was also key so we could track our corporate sponsors and other groups. **What do you dislike about Blackbaud Raiser's Edge NXT?** The biggest negative I have is the cost. Things like the events module or tribute module are all extras and not necessarily inexpensive but yet necessary for many non-profits. Finding affordable plug-ins that work well with Raiser's Edge is not always easy, either, like a good texting platform. One of those plug-ins we use is Omatic now, as my org does not use the donation forms. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Utilizing the webview dashboards/report functionality, we are able to quickly grab running totals on our Annual Fund, as well as see how our building campaign is performing and how much various scholarships have received on a given year. Additionally, we utilize their NXT donation forms on our web site to receive online credit card donations, which allows our various constituents to support our school's Annual Fund without writing a check. ### 4. Robust Data Model and SKY API Enable Powerful Nonprofit Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Alex W. | Senior Director, Business Information Systems, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** The underlying data model is genuinely robust once you understand it. Constituent codes, relationships, campaign/fund/appeal hierarchies, it's built to handle complex nonprofit structures, and the SKY API opens the door to real integration work instead of being locked into Blackbaud's own UI. I've built custom Power BI reporting on top of it using the SKY API and Power Automate, it's a solid pipeline for getting donor data into tools our leadership actually wants to use. The web view is genuinely nice for day-to-day fundraiser and quick lookups, and it's a big improvement over the old RE7 desktop client for staff who don't need to go deep into the data. **What do you dislike about Blackbaud Raiser's Edge NXT?** The gap between the "NXT" web experience and the underlying RE7 database logic still shows. Anything involving more advanced import profiles, chapter assignment logic, or campaign/gift field handling often still means working in the classic database structure rather than anything exposed cleanly in NXT itself. If your team doesn't have a technical resource, that complexity becomes a real bottleneck. Reporting out of the box is fine for standard fundraising metrics, but anything custom: cross-referencing restricted vs. unrestricted giving, chapter-level rollups, multi-year donor trend analysis — really benefits from pulling data out via the SKY API into Power BI. That shouldn't be a requirement for solid reporting, honestly. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It's our system of record for constituent and gift data across the organization, including chapter-level operations. The SKY API access has let us build a proper Power BI layer on top so different departments get dashboards without touching the raw database. ### 5. Raiser's Edge NXT Review **Rating:** 4.0/5.0 stars **Reviewed by:** Patti H. | Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2023 **What do you like best about Blackbaud Raiser's Edge NXT?** I find Raiser's Edge NXT intuitive and easy to navigate, and I can now perform most of my work in Web View. In my opinion, event setup is especially straightforward, making it quick and efficient to build and manage events. Gift management, while it still has a few shortcomings, has improved dramatically as more functionality has been migrated from Database View. One of my favorite features is the ability to send curated lists directly to our fundraisers—eliminating the need to create and distribute weekly spreadsheets. There are still a handful of tasks that require Database View, but with each new release, I find myself relying on Web View more and more. Blackbaud has made significant progress in expanding its capabilities, and I look forward to seeing the remaining Database View functions transition to the web in the future.y day. **What do you dislike about Blackbaud Raiser's Edge NXT?** While Raiser's Edge NXT Web View has improved tremendously, there are still several areas where it falls short compared to Database View, particularly for power users and database administrators. That said, the gap has narrowed considerably over the past few years. Blackbaud has clearly prioritized moving core fundraising functions into Web View, and features such as gift entry, constituent management, lists, actions, dashboards, email marketing, workflows, event management, and prospect management have become robust enough that many users can spend the majority of their day there. For an experienced database administrator the biggest remaining reason to open Database View is typically for advanced administration, bulk data maintenance, and complex reporting rather than day-to-day fundraising operations. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Primarily, Raiser's Edge NXT is adding the gift of time back into my schedule because performing tasks in webview is more time-efficient. ### 6. So many promises - fingers crossed as we get through delivery **Rating:** 3.0/5.0 stars **Reviewed by:** maureen k. | Director of Development Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Blackbaud Raiser's Edge NXT?** ease of use for frontline fundraisers and flexibility. I also feel like there are a lot of functions that my team is not actively using, so we need to make time to lean in and find all of the functions that could help. **What do you dislike about Blackbaud Raiser's Edge NXT?** The roll out from DBV to NXT has been excutiating for all concerned. It has taken longer, and we have all essentially been beta testers to a raw product, which builds in suspicion and fatique among users. I fear that the move from DBV will involve losing some flexibility and functionalioty that we depend on in DBV due to decisions made by the developers (such as not moving over the Mail function which I use all the time, or the solicit codes which is not the same as permissions). Much is being promised but there is natural skepticism in the user community due to how long and painful this 10 year process has been **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** we need a CRM and we know NXT is the future so we are embracing it. We have reviewed other products and the price point for migrating is very high so we are giving this product a better try to see if all of the promised features help. THe key thing that helps is user friendliness for frontline folks ### 7. A True Source of Truth: Centralized Fundraising Data and Flexible Stewardship Workflows **Rating:** 4.0/5.0 stars **Reviewed by:** Denise R. | Resident Safety Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** The biggest win has been having one central hub for all our fundraising and development data. Before I came on board, so much of that institutional knowledge lived in our CEO’s head instead of in a system—donor history, relationship context, and giving patterns. Migrating off eTapestry and building out RENXT gave us a real source of truth for the first time. It’s also flexible enough that I’ve been able to create structured stewardship workflows across our donor tiers, which simply wasn’t possible before. **What do you dislike about Blackbaud Raiser's Edge NXT?** Gift processing has some friction points that take getting used to. The bigger thing for me has been the ongoing migration of database views over to the Web View interface — it's been a slower process than I'd like, and until it's fully done you're sometimes toggling between the two, which adds extra steps to day-to-day work. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Before RENXT, our fundraising data wasn't centralized — key donor and gift information lived largely in institutional memory rather than a shared system, which made it hard to scale or hand off work. Migrating from eTapestry into RENXT gave us a real system of record. That's let me build things that didn't exist before, like structured stewardship workflows segmented by donor tier, and it's cut our post-event gift processing time from 2-3 weeks down to 2-3 days. It's also made it possible to reconcile development data against our finance system in a consistent way, which we didn't have a formal process for previously. Overall, it's turned data management from something reactive into something we can actually build infrastructure on. ### 8. Easy-to-Use, Reliable One-Stop Fundraising Platform with Great Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Kimberley B. | Director of Advancement, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** RE NXT is very easy to use and integrates well with many other systems such as Almabase. We are hosted by Blackbaud and find this very beneficial for remote access, the updating of the system, along with the safety of our data. The performance of the system is always quick and reliable. If there is an issue, there are multiple ways to receive assistance from the chat function, knowledge base, and the option of a human agent. The chat bot operates intuitively and usually is able to assist with solving an issue or providing direction. As all platforms, the pricing for Blackbaud's RENXT seems to be aligned with other services available in the marketplace. I prefer Blackbaud as it really is a one stop shop for all your fundraising needs with easy integration to services that they may not directly offer. **What do you dislike about Blackbaud Raiser's Edge NXT?** Currently there is still a gap between what the Raiser's Edge database can do versus what RE NXT can do. Though I understand that the platform is incredibly robust, sometimes the movement between the two versions can be frustrating and/or limiting. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** One of the greatest things that RE NXT can now handle is the electronic tax receipt. Being able to push a button to issue the tax receipt directly to the donor by email has easily saved hours per day in our administrators day....even week. In the past the manual processing of tax receipts through a mail merge has been a painfully slow process which usually saw the administrator have to block of hours to a full day for creating and processing the receipts, plus the postage and organizing the mailing. ### 9. Powerful Queries, smart Auto Tags, and Opportunities that clarify fundraising progress **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** I love the seemingly limitless queries you can pull which makes it easy to gather specific data from your records. I also love the portfolio work center. The auto tags (such as 'overdue pledge', 'no contact' and 'upcoming birthday') and recommendations for next steps make it easy to identify who to prioritize with your outreach. There is a lot to love but I also think it's worth mentioning that the Opportunities are becoming a favorite feature for our team. We like being able to track our asks and get a clearer picture of how much money we are expecting to come in. **What do you dislike about Blackbaud Raiser's Edge NXT?** The email functionality is pretty limited. It worked for us for a while but we ultimately decided to buy an outside email marketing product. In RENXT, we can see who has opened our messages and who has clicked on something but it doesn't have the capacity to tell us what was clicked on. This limits our ability to effectively segment our communications based on our constituents' interests. The other limitation is that we can only email one email address in a constituent record at a time. Therefore, when someone who shares a record with their spouse, only one of them receives our communications. We've received negative feedback about this from our constituents. (Note: I think this is something RENXT is planning to correct in the future. They listen to customer feedback and make changes accordingly.) **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** RENXT increases our productivity by helping us prioritize our day in our Work Center. It is also good at extracting information for us so we don't have to live out of spreadsheets anymore. ### 10. RE NXT Is Good for My Organization But Could Be Even Better With Enhanced Database Management Tools **Rating:** 4.0/5.0 stars **Reviewed by:** Rhiannon A. | Senior Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** RE NXT makes database work simpler for frontline fundraisers to perform administrative tasks. I receive great feedback from fundraisers at my organization regarding RE NXT's ease of use and efficiency for their purposes. **What do you dislike about Blackbaud Raiser's Edge NXT?** Although I know RE is still in a transitional phase and that there is more to come in unified view, there are some critical functionalities still missing in web view. This presents challenges for those of us who perform the bulk of our work in the database. For example, one of the main pain points for our organization is the lack of a robust tributes tile in constituent records. Features like this are critical for us and many other organizations. Still, I recognize and appreciate that unified view is a work in progress. I hope Blackbaud continues to listen to its users and builds upon the great features that are in NXT today. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** NXT is more appealing to many of our organization's frontline fundraisers, several of whom were reluctant to perform activities in database view alone. NXT makes tasks like adding actions, creating opportunities, etc. simpler and less intimidating for them. The ease and accessibility of Lists also empowers them to quickly gather information on their own without always having to use queries. While several of us are comfortable with RE's more complex functionalities--myself included--others need simpler tools to feel comfortable performing daily tasks, so I'm glad they have the option to do so. ### 11. Highly Customizable System with Helpful Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Kimberly A. | Client Relations/Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** The system is easily customizable for your particular company's needs. The reporting functions are especially helpful to see how your company is meeting its goals at any point in time. **What do you dislike about Blackbaud Raiser's Edge NXT?** Despite all the customization possibilities, there are limitations as well. As a foundation rather than the non-profit charity organizations that RE seems to be designed for, we are not as donor and dollar focused. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** RE is making it much easier to refine our data on a daily basis. We can keep records on our ministries and donors, then run reports as needed to be sure we are collecting the same information on all of them. ### 12. Industry Leader Trying to Modernize **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel S. | Director Of Advancement Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Blackbaud Raiser's Edge NXT?** I like that they are moving more and more features into the webview, while also trying to make improvements like Constituent Forms which I think have been needed for years. Webview still isn't there yet, but they are working on it. **What do you dislike about Blackbaud Raiser's Edge NXT?** Besides the continual movement and improvement of webview, I think adding a more robust conditional acknowledgement process to the product would be the #1 request of users. Sure there are work arounds with 3rd party vendors or Power Automate, but something built in would be ideal. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** They are a relizable place to store all of our data and we are able to use the query and export function to pull out data for analysis, which is great for the operations team. The addition of the webview (which we got in 2017) has drastically improved the accessibility of information for the non-technical/frontline fundraisers who are exclusively in that view for their work. ### 13. Intuitive, User-Friendly, and Visually Appealing Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kate S. | Executive Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** It is very intuitive and user friendly, with visually appealing screens. The performance is usually good. All of the information you need is in the knowledgebase and it is easy to train new staff. It is the best CRM for philanthropy so the price is worth whilo.e **What do you dislike about Blackbaud Raiser's Edge NXT?** Not all of the items are the same as in database view, and not all of the same functionalities are available in NXT that I am used to having access in database view. Sometimes NXT will not load as it is online. And, at times it is hard to get ahold of someone in person for questions on my account. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Prospect insights is helping to evaluate our prospect pools, and be more strategic in planning our gift conversations. We are also looking into how NXT can integrate with a grateful patient program. Workflows help to automate many of the items we would spend more time on, and as a manager, I can easily see what my team is up to. ### 14. User-Friendly Experience with a Wide Range of Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** I find it user-friendly, and I really enjoy the wide range of features it offers. It has been an incredibly useful tool to track and share information. I would like to explore more of the features to see if they could benefit our organization. It has been an incredibly useful tool to track and share information. I would like to explore more of the features to see if they could benefit our organization. **What do you dislike about Blackbaud Raiser's Edge NXT?** While I'm looking forward to what unified view will look like, I prefer the functionality that it currently offered in database view. I find myself working there more so than in NXT. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It has been a useful tool for creating a shared space within our organization where we can share information about donors and potential prospects. ### 15. Fabulous Support, But Blackbaud University Needs More On-Demand Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Marcia B. | Executive Assistant and Director of Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** Their customer support is fabulous. They have Blackbaud university where you can learn about their products and how to use them **What do you dislike about Blackbaud Raiser's Edge NXT?** It is very expensive. I would like to see their Blackbaud University more streamlined. I would like to have more classes that I can do on my time, versus signing up for webinars. I would like to ability to see the webinars in my own time. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** The new email integration is beneficial so that we don't need to use a third party to send out emails to our constituents. ### 16. Cadillac of Fundraising **Rating:** 4.5/5.0 stars **Reviewed by:** hannah M. | Executive Assistant to the Vice President of Advancement, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Blackbaud Raiser's Edge NXT?** RE NXT provides a user friendly format which allows your team to compile and view information necessary to function as a fundraising organization. There are a lot of preloaded reports and information that make it easy for everyone on the team to get the information they need. **What do you dislike about Blackbaud Raiser's Edge NXT?** Some of the information is only accessible from the database view, but they are migrating everything into webview, which will make it easier and more comprehensive for everyone. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** One stop for information that we need for fundraising. ### 17. Great Nonprofit CRM! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Blackbaud Raiser's Edge NXT?** Very comprehensive constituent management database for fundraising nonprofits. For the most part it is easy to use and has many features that help you cultivate and acknowledge those very important gifts. **What do you dislike about Blackbaud Raiser's Edge NXT?** No system is perfect, and RENXT is no exception. As Blackbaud continues to innovate and roll out new features to the product it can create pain points with usability and processes. It is increasingly reliant on 3rd party platforms (like MS PowerAutomate) for building custom workflows which is an additional cost and adds another system to learn. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** The built in email functionality with NXT makes it easy to send customized donor communications to keep constituents informed and engaged in our mission. ### 18. Straightforward and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Blackbaud Raiser's Edge NXT?** Personally, I like how straightforward Blackbaud Raiser's Edge NXT is to use. Everything is clearly labeled and easy to navigate. You can even personalize your dashboard to only show the information you need. I really like using it and creating individual lists depending on what I need. **What do you dislike about Blackbaud Raiser's Edge NXT?** What I dislike the most about Blackbaud Raiser's Edge NXT is how slow it runs. It is easier for me to look up information in database view rather than web view just because it takes the web view much longer to load things like reports and constituent profiles. Since Blackbaud is actively working to switch to unified view, I am very hopeful that this will not continue to be an issue much longer. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Blackbaud Raiser's Edge NXT is helping to solve our issues with donor retention because we are able to track our engagement as well as donor participation. That way we can maintain regular, personal contact with each of our donors and reach out to those that haven't donated recently. This keeps more donors around because they are informed and feel important. ### 19. RE NXT Great for All Aspects of A Philanthropy Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Blackbaud Raiser's Edge NXT?** The updates Blackbaud has planned are exciting. A new, more easy to view constituent page is coming plus new features to help with trip planning, research profiles and more. They will also be merging query and export which while it may take some adjusting to will make those processes more efficient. **What do you dislike about Blackbaud Raiser's Edge NXT?** Their AI is not quite developed enough yet. Prompts provided don’t yet work and it does not always work correctly and does not yet save time for officers. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** NXT is really helpoing our officers better utilize the platform to help them manage their prospects. The relatively new NXT view (our old view was database view) is much more intinuitive and is customizable per officer so they can set it up in a way that works best for them. Having a platform they can easily use to enter their actions and proposals makes it easier for my team, prospect and data management, to produce dashbaords that effectively display our progress and areas of improvement. ### 20. Raiser’s Edge NXT: An Intuitive, Organized Way to Track Prospects and Progress **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer W. | Director, Data and Systems, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** Raiser's Edge NXT gives our team an organized and intuitive tool to organize prospects, track progress along the development cycle, and identify opportunities for gifts. **What do you dislike about Blackbaud Raiser's Edge NXT?** Some of the reporting is not intuitive and I wish it were easier to generate specific reports. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Raiser's Edge NXT improves our efficiency in processing gifts and following prospects. With imports and integrations with outside sources, we have reduced the time to process gifts significantly. ### 21. All-in-One Platform with Helpful Workflows and AI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** I like that the system integrates so many functions in one place, not just a CRM, but also communication tools, donation pages, prospecting, tracking, and reporting, to name a few. The newer features, like workflows and AI, are especially helpful. **What do you dislike about Blackbaud Raiser's Edge NXT?** It is very expensive, and every new function triggers a new subscription. The move from database to the web based system is taking too long (though it is handled well). **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Tracking donors, creating quick and accurate reports, and supporting team collaboration and task assignments all help us work faster and more efficiently. As a result, we have more time for meaningful interactions with donors and can strengthen our stewardship. ### 22. Rapidly Evolving Tool Powered by a Strong User Community **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** The tool is improving and evolving rapidly. I like how much the programmers depend on the user community and idea bank. **What do you dislike about Blackbaud Raiser's Edge NXT?** I wish that they were able to keep the old view indefinitely and am not looking forward to it being sunsetted late next summer. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It allows us to capture the information we need to build upon our relationship with our constituents. I don't think any other fundraising software could possibly compare. They are also very good at partnering with other businesses to fill in the gaps. For our mid sized organization I don't think we could beat the price and the training that is included. ### 23. A CRM that's easy for non-database folks to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Blackbaud Raiser's Edge NXT?** Blackbaud continues to enhance the features of NXT - batch entry in grid form is now enabled, as are various report and query options. Their stated goal is to end the database version (RE7) by the end of 2027 and they seem to be on track (so far) with making sure that NXT can do everything that the database version does. **What do you dislike about Blackbaud Raiser's Edge NXT?** I don't like NXT any less than before - some of the shortcomings have been addressed and more features are being released. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** NXT allows us to do all that we do in raising money for our institution. From pulling various lists for targeted mailings to being able to report on gifts and progress towards goals as well as individual solicitor's/fundraiser's goals and activities - we could not do our job as a department without it. Gift officers can create dashboards and lists of donors in their portfolio, and if visiting a donor at their home, not only pull up maps and directions, but see a street view of the donor's home. Notes can be added to a donor record immediately after the meeting while the details are still fresh. As a cloud-based app, users are limited only by their internet access. ### 24. Organized Fundraising, but Pricey for Small Nonprofits **Rating:** 4.0/5.0 stars **Reviewed by:** Therese J. **Reviewed Date:** April 15, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** I like that Blackbaud Raiser's Edge NXT is web-based and is fairly user-friendly. I also like the reporting that's built in, especially the fundraising dashboards that are customizable. The feature that allows the reports to be emailed out daily to relevant staff is great. **What do you dislike about Blackbaud Raiser's Edge NXT?** It's been somewhat challenging to keep our users up to date with all the new releases as Blackbaud Raiser's Edge NXT switches from its legacy system. In a small organization, keeping everyone informed about changes and the impact on roles is difficult. More proactive videos and tutorials would be helpful, instead of just having news items on the RENXT home page. Also, integrating Power Automate for acknowledgment letters has been a challenge, and I miss the more seamless integration with the old legacy system. Lastly, the pricing could be prohibitive for smaller nonprofits. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Blackbaud Raiser's Edge NXT keeps our data organized, provides fundraisers with feedback about donor potential through prospect insights, organizes revenue projections via the opportunities tile, and maintains event registration data. ### 25. NXT Is Our Office Backbone—Intuitive, Powerful, and Essential for Daily Work **Rating:** 5.0/5.0 stars **Reviewed by:** Allie B. | Coordinator, Digital Engagement & Annual Giving, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** NXT is the backbone of both my position and our office in many ways. From gift processing to database management to email communciations and workflows to documentation, I appreciate that I have the ability to learn more facets of the platform and better incorporate into my daily tasks. I come from a relatively small alumni relations and development team (around 15 full time staff members total), and although I started mu role as an traditional user, I have come to rely on NXT for EVERYTHING! I send many emails through their built in communications platform, am the primary user for donation forms, build many constituent lists, monitor and update relevant dashboards, add actions and attachments, and the list seems to go on and on! I love that learning a piece is pretty customer-intuitive, and if I absolutely need to understand something better, I can rely on resources like Blackbaud University. **What do you dislike about Blackbaud Raiser's Edge NXT?** I have worked in NXT for 3.5 years and it is great! There are definitely little things that would make my job easier that I would love to see added, but overall the functionality is stellar. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** NXT is kind of a one-stop shop. We do lots of things from NXT - and we are now looking into completely switching our email marketing platform to NXT via the Constant Contact integration. Just when I think it can't get better, Blackbaud continues to evolve, in my experience. ### 26. Powerful Fundraising Database and Dashboards, Still a Work in Progress **Rating:** 3.0/5.0 stars **Reviewed by:** Lizzie S. | Information Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** A large database that allows you to hold all the data you need, and more. It's not just a data storage tool, you can use the dashboard to report fundraising to your peers, for example, and the prospect management tools allow you to easily see where you are on your major donor fundraising journey. **What do you dislike about Blackbaud Raiser's Edge NXT?** It is not a completed product yet. It's on the way to being a very good database, but there is still a lot that needs to be added or fixed. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** A way to hold all of the data we have in one place. ### 27. A Relationship-First Tool That Brings Clarity to Fundraising **Rating:** 4.5/5.0 stars **Reviewed by:** Alon B. | Senior Director of Patient Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** What I like most about Blackbaud Raiser’s Edge NXT is how it keeps me grounded in the people, not just the data. Everything about it is built around the donor. I can quickly see someone’s giving history, notes, touchpoints, and where they are in the relationship. That makes it easier to be thoughtful and intentional, instead of reactive or transactional. It also helps a lot with day-to-day flow. Automations for acknowledgments and basic moves management take things off the mental load. I’m not chasing details or wondering what fell through the cracks. And honestly, the dashboards matter. Being able to pull up clear, visual snapshots of progress helps me tell the story of what’s happening, whether that’s with our team or our board. It keeps conversations focused on impact, not just numbers. At the end of the day, it helps me spend less time managing systems and more time building real relationships, which is the part of the work I care most about. **What do you dislike about Blackbaud Raiser's Edge NXT?** I’ll be straight with you. There are a few things about Blackbaud Raiser’s Edge NXT that can be frustrating. One is that it can feel slow at times. Loading screens and transitions can lag, especially when pulling big lists or running complex queries. It doesn’t stop you from working but it slows your rhythm. Another is that some features feel hidden or unintuitive. If you haven’t used it before, there’s a bit of a learning curve just figuring out where things live. Certain tasks that seem simple take extra clicks or steps compared with other tools. Reporting is powerful, but custom reports can be tricky to build without some experience. Getting exactly what you want sometimes takes a few tries, and it’s easy to get stuck in the options. Finally, support is good, but waiting for help can take a bit of time when you hit something you can’t figure out on your own. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Blackbaud Raiser’s Edge NXT solves a few core challenges that most nonprofits run into, and the way it does that has honestly been a big help for me. First, it brings all donor information into one place. Before tools like this, you can end up with spreadsheets everywhere and pieces of the story scattered. With Raiser’s Edge NXT, I can see giving history, interactions, notes, and segments in one spot. That clarity means I’m not guessing about a relationship or missing context when I reach out. It also helps with organizing workflow. Moves management, acknowledgments, touchpoints, even simple tasks like making lists for a campaign — those all live in the same system. Being able to set up processes and repeat them without rebuilding things every time saves hours of effort and reduces avoidable mistakes. Another thing it solves is reporting and insight. Instead of manually cobbling together spreadsheets for a board meeting or campaign review, I can pull dashboards that tell the story right. That makes conversations more about strategy and less about counting numbers. ### 28. Full-featured and extensible **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Blackbaud Raiser's Edge NXT?** I appreciate RE NXT's API-first mentality, where new features added are always accompanied by API endpoints that enable you to build your own integrations. The result is a full-featured product that's easy to use, and easy to extend if you want to do your own thing with it. **What do you dislike about Blackbaud Raiser's Edge NXT?** Although Raiser's Edge NXT's web interface contains all the features and functionality your users will need, there are still a few features that are only available in database view. These are mostly admin features. To use database view, you will need to have Citrix installed. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** RE NXT holds a lot of critical data for us, including but not limited to donor information. We also use it to track volunteers, keep records about other organizations and partners and the relationships between all of them. Their new online donation tools are well-designed, competitively priced, and well-integrated. ### 29. Blackbaud Raiser's Edge NXT Keeps Donor Stewardship Organized in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Barb R. | Sr. Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** Using Blackbaud Raiser's Edge NXT has been very helpful because it lets me keep track of everything in one place—donors, gifts, contacts, and any notes related to stewarding each constituent. **What do you dislike about Blackbaud Raiser's Edge NXT?** One downside of Blackbaud Raiser's Edge NXT is that it still feels like a work in progress. At this point, you can’t do everything in NXT that you can do in the database view. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Blackbaud is working to streamline everything so it’s more user-friendly, with the goal that you won’t need to use Database View anymore. **Official Response from Annie Baierl:** > Thank you for your review! We're thrilled to hear that Raiser's Edge NXT is helping you manage donor relationships and stewardship efforts more efficiently. We appreciate your feedback are grateful for your partnership. ### 30. Streamlined Database Management with Excellent Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** I like that the Blackbaud Raiser's Edge NXT system is easy to use and intuitive. I think it's a leader in higher education management CRM software for a reason. The online giving form is particularly intuitive and easy to use. The integration with other Blackbaud products like Financial Edge, and Award Management works well and has helped streamline our work, reducing manual entry and data entry errors. I'm impressed with how quickly Blackbaud rolls out updates, enhancing the user experience. The implementation process was very interesting, with excellent support from the Blackbaud team and terrific collaboration from my campus colleagues, ensuring a smooth implementation. **What do you dislike about Blackbaud Raiser's Edge NXT?** Bouncing back and forth between web and database view can be frustrating but I know Blackbaud is working to move everything over to web view. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** We use Blackbaud Raiser's Edge NXT for managing alumni and gift records. Using the suite of Blackbaud products has helped streamline our work, reduce manual entry, and minimize data errors. Integration with Financial Edge enhances efficiency, making it a helpful and useful tool. **Official Response from Annie Baierl:** > Thank you for your thoughtful review! We're delighted to hear that Raiser's Edge NXT's intuitive experience, online giving forms, and integrations with Financial Edge NXT and Award Management are helping streamline your work and reduce manual effort. We're also glad our implementation and support teams helped make your transition a success. We appreciate your feedback and your partnership! ### 31. Easy to Use and Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Sara N. | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** I like the gift batch grid view. I can create templates that match my org's needs and edit multiple gifts at the same time. **What do you dislike about Blackbaud Raiser's Edge NXT?** Not all fields can be exported, but there are ways around this which don't require a ton of manual editing. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Raiser's Edge NXT makes it possible for my team to send bulk email solicitations and invitations using a built-in tool that is easy to use. We don't have to outsource these emails to another product. ### 32. Powerful Constituent Management with Custom Queries, Lists, and Actions **Rating:** 5.0/5.0 stars **Reviewed by:** Marlayna T. | Gift Processing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** The ability to have access to multiple constituent records and create actions and customize queries and lists. **What do you dislike about Blackbaud Raiser's Edge NXT?** There is sometimes a lag or times when the system is down. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Consolidating and refining our constituent records and helping streamline our gift processing. ### 33. Powerful Donation Tracking, but Overly Complex and an Incomplete Transition **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** RE-NXT has vast capabilities to track data. We use it for donation tracking and reporting, as well as acknowledgements, statements and stewardship. It handles our needs adequately **What do you dislike about Blackbaud Raiser's Edge NXT?** RE-NXT is too vast. There are too many options which makes it difficult to tweak for our specific needs. The transition from database to NXT (web-view) has been slow, frustrating and feels incomplete. I feel something like a guinea-pig. It's very expensive and we still need to use other systems for specific events, accounting, peer-to-peer fundraising, and volunteer tracking. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** NXT is working through the issues arising from transitioning away from their "database" system to their online web-view. It's slow going, but will (hopefully) be worth the work ### 34. User-Friendly and Centralized, Yet Room for Improvement and expensive **Rating:** 4.0/5.0 stars **Reviewed by:** Liz W. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** I like Blackbaud Raiser's Edge NXT because it allows us to have all of our information in one place, which is really convenient. I appreciate the automation features and the access it provides on the go, which are quite handy for managing tasks efficiently. The dashboards are a valuable tool I use and find very helpful. Additionally, it's very user-friendly, which made managing the learning curve much easier. **What do you dislike about Blackbaud Raiser's Edge NXT?** I think once every feature from the database gets moved over to Blackbaud Raiser's Edge NXT, it will be ideal. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It allows us to have all of our information in one place. I like the automation and access on the go. ### 35. RE NXT Webview needs to be more like DATABASE view! **Rating:** 3.0/5.0 stars **Reviewed by:** Kriste B. | DBA, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Blackbaud Raiser's Edge NXT?** I love how it it easier to use for some things. Gift Entry Grid view I like it better than DBV. **What do you dislike about Blackbaud Raiser's Edge NXT?** It is so slow sometimes. I hate that it take sometimes an hour for information to update. This needs to be better especially when pulling reports. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Have not moved to NXT. I love database view but realizing I need to make the move once Pledges are added to donation forms. ### 36. Revamped, User-Friendly Database View That’s Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** They have revamp the system and appearance from the database view so it it accessible and user friendly **What do you dislike about Blackbaud Raiser's Edge NXT?** The pricing to increase donor capacity can steep and sometimes it is difficult to figure out how to use new functions **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** They are making the process for processing gifts quicker and allowing us to integrate our Blackbaud giving donations to receive them quicker ### 37. Steep Learning Curve with Visual Design Challenges **Rating:** 0.5/5.0 stars **Reviewed by:** Rhonda M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** Unknown at this time. **What do you dislike about Blackbaud Raiser's Edge NXT?** Things are taking longer than expected due to the learning curve and difficulty viewing information. There are no color or visual cues to help your eye differentiate between icons. Everything is gray and looks the same. The system doesn't have an intuitive feel making it difficult to find what you are looking for. It would have been nice to be asked what works and doesn't prior to making a big change. Difficult and we still don't understand it. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** We're hopeful the marketing/communications options will benefit us, but the learning curve is steep. The lack of color cues and intuitive design makes it hard to navigate. **Official Response from Christine Newman:** > Hi Rhonda- Thank you for taking the time to share your experience with the visual design, we always welcome customer feedback. The user interface is currently being updated across the product, and the new SKY UX modern theme was designed with rigorous user research and testing and meets WCAG AA accessibility standards. The User Experience team is also looking ahead to future enhancements, such as increased visual customization. We always remain open to feedback to help inform continued enhancements, and would very much appreciate hearing more about your experience. Please always feel free to reach out to customersuccess@blackbaud.com with any questions or feedback so we can address any concerns. Christine | Brand Advocacy & Customer Marketing ### 38. More Efficient, Easy to Learn, and Packed with Features **Rating:** 5.0/5.0 stars **Reviewed by:** Leah H. | Database Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** its more efficient, easier to learn! I love all the features **What do you dislike about Blackbaud Raiser's Edge NXT?** I do miss the mailing feature—we still print letters and use the mailing feature in the database view every day. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** it is alot faster- we do have the availability of using email thank you letters **Official Response from Annie Baierl:** > Thank you for your review! We're thrilled to hear that Raiser's Edge NXT is helping you work more efficiently and that you're finding it easy to learn and feature-rich. Thank you again for sharing your experience and for being part of the Blackbaud community. ### 39. Streamlined Donor Management, Needs Event Feature Expansion **Rating:** 4.5/5.0 stars **Reviewed by:** Elisheva M. | Advancement Associate and Alumni Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** I like that Blackbaud Raiser's Edge NXT is pretty easy to use once you get the hang of it. It's great for pulling donor reports and updating info when there are changes. It's also helpful for tracking all of our giving throughout the fiscal year and knowing who our donors are and their relationship to our organization. The initial setup was fairly easy too. **What do you dislike about Blackbaud Raiser's Edge NXT?** I wish the event software was more expansive and would work for our annual gala dinner, but it doesn't offer a mobile auction option. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** I use Blackbaud Raiser's Edge NXT to process donations and maintain an up-to-date database of our constituents. It helps us track giving throughout the fiscal year and understand donor relationships. ### 40. Effortless Alumni Management with Seamless Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Alex C. | Executive Director of Advancement Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** I like the ease of use and the web platform of Blackbaud Raiser's Edge NXT. The fact that it's a software as a service means we don't have to update it regularly, which is a major advantage. Additionally, I appreciate the APIs that allow us to integrate seamlessly with other systems. **What do you dislike about Blackbaud Raiser's Edge NXT?** The online forms in Blackbaud Raiser's Edge NXT don't have full parity with gift processing functions, which is holding us back significantly. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** I use Blackbaud Raiser's Edge NXT to manage a large pool of alumni and for prospect management in our fundraising pipeline. ### 41. Easy-to-Use Dashboard and Straightforward Donor Record Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** I really like how easy the dashboard is to use, and how straightforward the donor records are for an administrator to manage. **What do you dislike about Blackbaud Raiser's Edge NXT?** Trying to learn all the new things while still keeping up with my daily work can be a little hard. I know the information is there, but at times it feels like a lot to take in. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Gift processing is so much easier now. I really like the new format, and I can’t wait until everything is transferred over from the database view. ### 42. Great for managing donor relationships! **Rating:** 3.5/5.0 stars **Reviewed by:** Jill R. | Senior Director of Philanthropy, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** RENXT is great for fundraisers to track relationships with donors. It allows me to have a good picture of the engagement with our donors and prospects. **What do you dislike about Blackbaud Raiser's Edge NXT?** I dislike that there is no integration with Microsoft as it makes doing our thank you notes difficult as we have to export the than kyou note information to print and then the document isn't saved on the donor record. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It helps us track donors and their relationships, which is important as we are in a campaign.. ### 43. Empowers Donor Management with Robust Data Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Diana G. | Development & Donor Relations Manager **Reviewed Date:** April 22, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** I like the reporting features in Blackbaud Raiser's Edge NXT, as they provide robust data options and customization. I am able to store and search just about any kind of data I want to know about my donors, which is really helpful for my needs. **What do you dislike about Blackbaud Raiser's Edge NXT?** Queries could be more user friendly **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** I use Blackbaud Raiser's Edge NXT for tracking donor interactions, segmenting lists, and identifying who has given gifts, with robust data options and customization to store and search donor information. ### 44. Raiser’s Edge NXT Keeps Our Donations and Donor Communications Organized **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher K. | Vice President of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** Raiser's Edge NXT is our fundraising database to keep track of donations, donor communications and more. **What do you dislike about Blackbaud Raiser's Edge NXT?** Their shift from database to web view is not going as easily as it could be. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It helps us to manage all fundraising operations for our organization. ### 45. Intuitive, All-in-One Platform for Streamlined Donor Management and Fundraising **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** It offers an intuitive, user-friendly platform that streamlines donor management, fundraising, reporting, and relationship tracking, keeping everything organized in one place. **What do you dislike about Blackbaud Raiser's Edge NXT?** Some functions can feel less intuitive or require switching between NXT and the traditional database view to complete certain tasks. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Having donor information, giving history, campaign tracking, and reporting tools all in one platform allows our team to work more efficiently, stay organized, and make more strategic decisions. ### 46. The best fundraising management platform on the market **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Blackbaud Raiser's Edge NXT?** Web view keeps on getting better and better, replacing database view. I like how it can now integrate with Microsoft **What do you dislike about Blackbaud Raiser's Edge NXT?** Blackbaud needs a better structure when it comes to dealing with customers, every customer needs an account manager who regularly touches base and sees how things are going, this is far from the case at the moment. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Keeping track of all contact / engagement with donors and constituents ### 47. Intuitive, Customizable Interface That Fits Our Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Shelley S. | Budget Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** Overall the interface in intuitive and allows for customization **What do you dislike about Blackbaud Raiser's Edge NXT?** Some reports are difficult to get laid out in the format desired **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Sortable data for users with different end goals ### 48. Intuitive and a great low-code solution **Rating:** 4.5/5.0 stars **Reviewed by:** Courtney H. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** The software is user friendly and highly specialized to non-profits. My organization uses this as our single source of truth for all things fundraising, constituents, prospect research, and more. I have been using it for about a year and my training experience was very easy. I also like that Blackbaud provides lots of opportunities to learn and talk to other users. **What do you dislike about Blackbaud Raiser's Edge NXT?** I wish that there was an integration in the marketplace for Tableau because it is my preferred report building solution. I would also like to be able to annotate my queries with notes. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Raiser's Edge is acting as our single source of truth and discouraging staff members from working off of assorted spreadsheets and memory. The continuity of record keeping reduces our reliance on institutional knowledge, making us less vulnerable in the event of staff turnover. We are also able to use queries, lists, and dashboarding to do simple analysis. Recently, we have found the prospect insights and portfolio tools very useful for our fundraisers. They have lots of prompts to help them use their time wisely on prospecting and stewardship tasks. ### 49. Blackbaud: The Go To Database for Nonprofits **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Blackbaud Raiser's Edge NXT?** I like that Blackbaud is intuitive and easy to use. I work for a school in the marketing team. If I am writing a story about a community member, it makes it easy for me to look them up to learn more about their role. We also use the software to pull lists for electronic and print mailings. I utilize the software daily, and it was easy to implement and integrate into my workflow. **What do you dislike about Blackbaud Raiser's Edge NXT?** Overall, I really like Raiser's Edge and do not have much to critique. However, I wish the software supported more integrations. For example, it would be ideal if Raiser's Edge could connect with our student information system, PowerSchool, so we could use them in tandem. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It's solving the issue of how to organize information about our large community and stay in touch with them. As a school, we use Raiser's edge to store information about current students, faculty, staff, and alums. It makes email communications and pulling lists for print mailings a breeze. ### 50. A lot of bells and whistles - robust software - not intuitive and too complex for average nonprofit. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Blackbaud Raiser's Edge NXT?** It has a lot of tools and is probably a good tool for very large nonprofits such as, hospitals and universities. **What do you dislike about Blackbaud Raiser's Edge NXT?** Poor customer service, isn't intuitive, too many bells and whistles, long term contracts that are over the top expensive. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It is not benefiting us currently. It is confusing and hard to navigate. The costs are way too high and we cannot afford it. **Official Response from Christine Newman:** > We're really sorry to hear how frustrating your experience has been—that’s not what we want for any customer. You’re right that Raiser’s Edge NXT is a robust platform. While many large institutions do use it, it’s also built to support nonprofits of many different sizes. If it hasn’t felt intuitive or workable for your team, that’s something we want to understand and help fix. Please email us at customersuccess@blackbaud.com so the team can work with you directly and make sure you’re getting the value you expected from your investment. ## Blackbaud Raiser's Edge NXT Discussions - [How can i better collect data through RE NXT?](https://www.g2.com/discussions/how-can-i-better-collect-data-through-re-nxt) - 2 comments, 1 upvote - [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) - 2 comments - [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) - 1 comment - [View Blackbaud Raiser's Edge NXT pricing details and edition comparison](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+11%3A00%3A10+-0500&secure%5Bsession_id%5D=cd6a03f0-fcab-4838-870e-dc9d8763d3b8&secure%5Btoken%5D=8f7985cd9b6149108a0b2eda8920b5960271335ef4b5c336a2f806d0ebfd57ac&format=llm_user) ## Blackbaud Raiser's Edge NXT Integrations - 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[Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [VolunteerHub](https://www.g2.com/products/volunteerhub/reviews) ## Blackbaud Raiser's Edge NXT Features **Additional Functionality** - Activity Tracking - Social Marketing - Generative AI - Accounting - Customizable Reports - CRM - Customizable Forms - Fund Accounting - Forms Management - Real-Time Analytics - Member Database - Alerts/Notifications - Communication Management - Customizable Templates - Budgeting/Forecasting - Mobile Access - Event Scheduling - Donor Management - Attendance Management - Activity Dashboard - Reporting & Statistics - Volunteer Management - Real-Time Reporting - For Nonprofits - Recurring/Subscription Billing - Access Controls/Permissions - Calendar Management - Third-Party Integrations - Customizable Branding - Registration Management - Campaign Management - Event Management - Document Storage - API - Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields **Administration** - Reporting & Statistics - Interaction Tracking - Automation - Donor Profiles - Contribution Tracking - Goal Setting/Tracking **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization - Ad hoc Reporting - Activity Dashboard **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities - Registration Management - Event Management - Auction Management - Pledge Management - Forms Management - Donor Management - Alumni Management - Volunteer Management - Gift Matching Management - Grant Management - Membership Management - Website Management - Receipt Management - Contact Management **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications - Multi-Channel Communication - Donor Management - Receipt Management - Email Management - Volunteer Management - Registration Management - Gift Matching Management - Event Management - Grant Management - Attendance Management - Contact Management - Pledge Management - Forms Management - Campaign Management **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics - Registration Management - Email Management - Committee Management - Calendar Management - Donor Management - Volunteer Management - Contact Management - Fundraising Management - Task Management - Forms Management - Membership Management - Workflow Management **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting - Activity Tracking - Donation Tracking **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Additional Functionality** - Online Giving - Summary Reports - Mobile Access - Email Marketing - Customizable Forms - Customizable Branding - Historical Trend Analysis - API - Recurring Giving - Customizable Fields - Reporting/Analytics - For Nonprofits - Recurring/Subscription Billing - Mobile Giving - Customizable Reports - Event Ticketing - Third-Party Integrations - AI Copilot - Campaign Planning - Access Controls/Permissions - Personalization - Credit Card Processing - Payment Processing - Generative AI - Data Import/Export **Additional Functionality** - Mobile Giving - Accounting Integration - Online Forms - Dashboard - Recurring Giving - Customizable Reports - Mobile Access - AI Copilot - Customizable Branding - Donor Discovery - Generative AI - Event Scheduling - Alerts/Notifications - Email Reminders - Credit Card Processing - CRM - Electronic Payments - ACH Payment Processing - Social Media Integration - Campaign Analytics - Access Controls/Permissions - Customizable Fields - Customizable Forms - Third-Party Integrations - API - For Nonprofits - Payment Processing - Data Import/Export **Reporting & Analytics** - Reporting - Dashboards - Automated Reports - Summary Reports - Customizable Reports **Integrations** - Accounting - Fundraising - Grant Management - Sales POS - Event Management **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Social Media Integration - Accounting Integration - Website Integration **Additional Functionality** - Donation Tracking - Data Import/Export - Customer Database - Task Scheduling - Email Templates - API - For Nonprofits - Real-Time Notifications - Access Controls/Permissions - AI Copilot - Contact Database - Customizable Fields - Email Tracking - Interaction Tracking - Activity Tracking - Generative AI - Reminders - Campaign Planning - CRM - Document Storage - Mobile Access - Campaign Segmentation - Customizable Forms - Electronic Payments - Customizable Templates - Reporting & Statistics - Credit Card Processing - 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