G2 reviewers report that Blackbaud Raiser's Edge NXT excels in its comprehensive approach to donor management, with users appreciating its ability to centralize gift processing, database management, and email communications. One user noted, "NXT is the backbone of both my position and our office," highlighting its multifaceted utility.
Users say DonorPerfect stands out for its user-friendly interface and straightforward functionality, making it easier for organizations to manage their donor relationships. A recent user mentioned, "We like how straightforward it is, allowing us to manage our donors in one place," which speaks to its accessibility for smaller teams.
Reviewers mention that DonorPerfect offers superior customer support, with many praising the responsiveness and professionalism of their support team. One user stated, "I am pleased with Donor Perfect customer support... they’re always timely, knowledgeable, and friendly," which is a significant advantage for organizations needing quick assistance.
According to verified reviews, Blackbaud Raiser's Edge NXT provides a robust donor profile feature that allows users to easily access giving histories and notes. Users appreciate how it keeps them "grounded in the people, not just the data," emphasizing its focus on relationship management.
G2 reviewers highlight that while Blackbaud Raiser's Edge NXT has a strong feature set, it faces challenges in ease of use and setup compared to DonorPerfect. Users have noted that DonorPerfect's intuitive design and helpful chat features make it easier to navigate, especially for those new to donor management systems.
Users report that DonorPerfect's reporting capabilities are more user-friendly, with one reviewer stating, "I use the chat bot feature ALL the time... it's super helpful when I'm in the middle of working on something and I get stuck." This indicates that DonorPerfect not only provides useful features but also supports users effectively in utilizing them.
Pricing
Entry-Level Pricing
Blackbaud Raiser's Edge NXT
No pricing available
DonorPerfect
CORE
Starting at $99.00
Equip your nonprofit with the basics of donor management, outreach, and stewardship, including automated processes that cut your to-do list in half.
Customizable Fundraising & Donor Management System
What is the difference between Raiser's Edge and Raiser's Edge NXT?
2 Comments
LG
Raiser's Edge is no longer a supported product by Blackbaud. Raiser's Edge NXT is an updated suite of products sold by Blackbaud. The combination can vary...Read more
How can i better collect data through RE NXT?
2 Comments
DD
Hi Katelyn,
I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand...Read more
What is Raiser's Edge NXT?
1 Comment
TS
It's a database software for non-profit organizations to track donors and donor informationRead more
Does DonorPerfect provide an integration with Intacct?
2 Comments
SS
Hi Elaine,
DonorPerfect does not integrate with Intacct, though it does integrate with other account software. To see a full list of what software...Read more
What's the best way to learn more about DonorPerfect?
2 Comments
Official Response from DonorPerfect
Whether you're at the beginning of your search for donor management software, or getting ready to make a decision soon, we have a team of regional account...Read more
How do I determine what bundle is right for me?
1 Comment
Official Response from DonorPerfect
We realize that our clients have different needs based on their size, so we created cost-saving bundles based on number of donor records. Each bundle...Read more
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