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Blackbaud Award Management Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Blackbaud Award Management Media

Blackbaud Award Management Demo - Donor Portal
Donor Portal
Blackbaud Award Management Demo - Bulletins
Bulletins
Blackbaud Award Management Demo - Dashboard
Award Management Dashboard
Blackbaud Award Management Demo - Applicant portal
Applicant portal
Blackbaud Award Management Demo - Scholarship Opportunities Homepage
Scholarship Opportunities Homepage
Blackbaud Award Management Demo - Opportunity Reviewer Portal
Opportunity Reviewer Portal
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Blackbaud Award Management Reviews (16)

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Reviews

Blackbaud Award Management Reviews (16)

View 1 Video Reviews
4.2
16 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its efficiency and accuracy in managing scholarship processes, noting that it significantly reduces administrative workload. The ability to centralize scholarship data and streamline application reviews is highly valued, making it easier for institutions to match students with funding opportunities. However, some users mention that the learning curve can be steep, impacting initial usability.
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LW
Small-Business (50 or fewer emp.)
"Identify eligible scholarship recipients with ease"
What do you like best about Blackbaud Award Management?

I appreciate that BAM can provide all the data I need to make an informed scholarship / award decision. I also like that the financial information is easily available for reporting purposes. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Award Management?

I find it challenging to identify a feature in BAM that is least helpful. The main difficulties I encounter are usually due to my lack of awareness about certain features or not having received training on how to use them effectively. Review collected by and hosted on G2.com.

EW
Small-Business (50 or fewer emp.)
"Award Management is THE BEST!"
What do you like best about Blackbaud Award Management?

Award Management has made administering and managing hundreds of funds a painless process. I'm a daily user and it makes my life operating our university's scholarship office much easier. Blackbaud's support and knowledgebase are top tier, and learning new aspects of the system is a joyful experience. It also integrates beautifully and easily with Banner, so if that's your SIS, highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Award Management?

I'd love to see more robust, accessible reporting tools made available in Award Management. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Small-Business (50 or fewer emp.)
"Excellence Option for Fund Management"
What do you like best about Blackbaud Award Management?

Blackbaud Award Mangement allows our school with an enrollment of approx 10k to hold all of our scholarships in one location. Instead of having students apply to each opportunity separately, they can complete one application to match them to nearly 400 funding opportunities. Instead of spending months reviewing application, we now have our reviews completed within a week. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Award Management?

The implementation took a while, however, the Blackbaud customer service staff was hands-on and accessible throughout the process. Review collected by and hosted on G2.com.

RJ
Small-Business (50 or fewer emp.)
"Award Management Review"
What do you like best about Blackbaud Award Management?

The ability to find the right student for the right scholarship Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Award Management?

I am pretty happy with the Blackbaud Award Managment system. Review collected by and hosted on G2.com.

Gretchen C.
GC
Assistant Director, Gift Processing & Data Management
Enterprise (> 1000 emp.)
"Tool was not useful for us"
What do you like best about Blackbaud Award Management?

My organization liked that is was an already functioning part of the Blackbaud family (we use Blackbaud CRM). And, IF we had the time/talent, we could modify the system to meet our needs. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Award Management?

Our award management process is much too complex for what was offered by BB award management out of the box and we did not have the developer time to modify the system in the way we needed it to work. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market (51-1000 emp.)
"Makes the scholarship process easy!!!"
What do you like best about Blackbaud Award Management?

This program automates the scholarship process!

You can track students' applications from the start. Once reviewed, follow-up processes are available to make sure students remain eligible. They also provide an easy way to track the check disbursement! Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Award Management?

The price can be high, especially for small school districts or non-profits. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Enterprise (> 1000 emp.)
"BBAM continues to lead for scholarship management systems."
What do you like best about Blackbaud Award Management?

BBAM excels at creating and supporting a solid framework for scholarship processes. Since the system matches the natural scholarship process, the natural rhythm of our practice isn't displaced and we are able to quickly onboard new users and adapt our approach. Also, the technical support team provides fantastic service and troubleshooting assistance. Whether it be a logistical issue, or I just want to bounce an idea off of them, they are always willing and capable of assisting. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Award Management?

BBAM's greatest downfall is its inability to lead the conversation regarding scholarship practices and keep users up-to-date. This will most likely be a fatal flaw. Many universities are looking at creating their own scholarship management systems and we are no different. BBAM lacks the ability to adjust aesthetic functions which mainly impacts the student experience. We take great pride in creating a fully encompassing student experience, and it's a clear difference when you leave our web domain and entered BBAM. Another issue is the lack of record keeping and security - no records of emails sent to students for easy access, no way to log admin access to the system and verify use, and no ability to log what reports or scholarships are being used. The largest downfall of this system is the lack of user updates and communication. BBAM provides a space for users to request system updates and there is a decently active group of users. The issue is that there is no communication on the status of these requests and usually it takes years to be implemented. Review collected by and hosted on G2.com.

Russel H.
RH
Executive Director of Special Projects
Enterprise (> 1000 emp.)
"Blackbaud Award Management saves us 800+ hours of staff time each year"
What do you like best about Blackbaud Award Management?

Blackbaud Award Management increases our efficiency and accuracy in awarding scholarships. It brings our decentralized colleges under one system to vastly simplify the work of both Advancement and Financial Aid. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Award Management?

Grid views look like an Excel spreadsheet, but they do not have anywhere close to the functionality of an Excel spreadsheet. For example, you can only sort one column at a time. Review collected by and hosted on G2.com.

Ashley M.
AM
Senior Business Analyst
Mid-Market (51-1000 emp.)
"Our University uses Blackbaud Award Management to award scholarships"
What do you like best about Blackbaud Award Management?

This system allows us to keep all scholarship data in a single place. Previously, we were keeping our data internally in an excel file, which is always open to human error. With this system, we can run reports, look at data in real time, and keep solid details about what we've done. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Award Management?

This system is extremely difficult to learn and use. While it does a lot, it is difficult to understand all of its parts and to find the best way to utilize it for your program. Our program is very unique, and we've had a difficult time manipulating it for our uses. While it does some great things, we cannot fully utilize all of them because the way the system locks you into one way of use. Review collected by and hosted on G2.com.

Verified User in Higher Education
IH
Small-Business (50 or fewer emp.)
"Review of Blackbaud scholarship management software"
What do you like best about Blackbaud Award Management?

After reviewing different tutorials on the use of the software I can say this is great software with different features that make control and handling of scholarship as well as funders' data easy and stress-free. All the information of all awardees can be managed with detail in the same software system. The layout of the software is excellent with the ability to easily monitor different accounts for different funders of specific scholarships. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Award Management?

There is really nothing to dislike about blackbaud management system. this is a well thought out system with all management functionalities you can possibly think of. Review collected by and hosted on G2.com.

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What is Blackbaud Award Management used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

7 months

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