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Bitstamp Reviews (4)

Reviews

Bitstamp Reviews (4)

2.8
4 reviews

Pros & Cons

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Rois P.
RP
"Frustrating Experience with Poor Support"
What do you like best about Bitstamp?

worst exchange ever Review collected by and hosted on G2.com.

What do you dislike about Bitstamp?

I have faced significant issues with Bitstamp, particularly in 2021 when my account was frozen. This led to severe frustrations, as Bitstamp has not returned the XRP coins that Binance sent back to them. It's been a grueling two-month struggle trying to recover my coins. Additionally, I find the initial setup with Bitstamp difficult, exacerbated by what I perceive to be lazy and inefficient customer support. Communicating with their support team is arduous and they appear to ignore my concerns. My experience over the years has not shown any benefits or useful features from using Bitstamp. Review collected by and hosted on G2.com.

RW
Engineer
Small-Business (50 or fewer emp.)
"Bitstamp is a pain"
What do you like best about Bitstamp?

So far only that I can wire money to my account Review collected by and hosted on G2.com.

What do you dislike about Bitstamp?

I signed up over a week ago and am still waiting on bitstamp to approve me to use my funds. Review collected by and hosted on G2.com.

ET
Small-Business (50 or fewer emp.)
"One of the only platforms that combine fiat support & conspicuously low fees (withdraw problems)"
What do you like best about Bitstamp?

1. Convinient platform that supports fiat money - you can deposit USD (or other fiat money), convert it to crypto and it can be done in the opposite way - convert crypto money to fiat money and withdraw it to your credit card/bank account.

2. Bitstamp API - easy to use and implement in your website or mobile app.

3. Low trade fees - comparing to most of the crypto exchanges. Review collected by and hosted on G2.com.

What do you dislike about Bitstamp?

1. Frozen withdrawal of funds - two weeks and no answer from support - that happened many times (in this case - the service has disabled the withdrawal of funds due to the withdrawal of funds to suspicious addresses).

2. Withdrawals sometimes are getting canceled after few minutes (it's not problem in my credit card/bank account).

3. Bitstamps is not offering a referral program in their platform.

3. Small amount of crypto assets to trade - only BTC, BCH, ETH, XRP, LTC. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Mid-Market (51-1000 emp.)
"Good platform"
What do you like best about Bitstamp?

Simplicity of trading between USD and crypto Review collected by and hosted on G2.com.

What do you dislike about Bitstamp?

I don't really dislike anything in particular Review collected by and hosted on G2.com.

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