--- title: Zengo Wallet Reviews meta_title: What G2 Users Like and Dislike About Zengo Wallet meta_description: Find out what real, verified G2 users like and dislike about Zengo Wallet based on their specific use case. aggregate_rating: rating_value: 4.6 review_count: 214 scale: '5' date_modified: '2026-10-17' parent_category: name: Cryptocurrency url: https://www.g2.com/categories/cryptocurrency ---

Zengo Wallet Reviews & Product Details

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Zengo Wallet Reviews (214)

Reviews

Zengo Wallet Reviews (214)

4.6
214 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and security features of Zengo Wallet, highlighting its intuitive interface and biometric login options that simplify access. Many appreciate the responsive customer support and the ability to manage multiple cryptocurrencies seamlessly. However, some users note a desire for expanded cryptocurrency support and faster transaction processing times.

Pros & Cons

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Rustam a.
RA
Rustam a.
Full stack developer
Computer Software
Small-Business (50 or fewer emp.)
"Secure and Intuitive with Exceptional Features"
4.5/5
What do you like best about Zengo Wallet?

I like Zengo Wallet for its easy onboarding process where I can create my wallet in seconds with Google. The clean UI/UX is impressive, making it simple to deposit different cryptocurrencies and access features directly on the screen. I appreciate the ability to swap assets within the wallet without needing to use other bridges. The layered security with face lock is a big plus. I also love the prediction market feature, allowing me to manage everything within the wallet and eliminating the need to move funds to other wallets. Its ability to back up keys on Google adds an extra layer of convenience and security. Overall, Zengo Wallet keeps my holdings safe, and the continuous updates and enhancements like the prediction market make it a product I enjoy using daily. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

One thing I am missing inside the Zengo Wallet is the integration of decentralized trading platforms like Hyperliquid and Lighter. Like other apps such as Zerion or Trust Wallet, there are browser tabs where I can go to these sites and connect with my wallet to deposit funds and make trades. Review collected by and hosted on G2.com.

Meg P.
MP
Meg P.
Small-Business (50 or fewer emp.)
"Easy to use and excellent customer service!"
5/5
What do you like best about Zengo Wallet?

The app is very user friendly and easy to navigate. A new wallet address is generated for each deposit which increases the security of the wallet which is not something that many other Crypto wallets do. Also, when I've had questions or concerns, the customer service representatives I've spoken with were friendly, helpful, and quick. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

I would like if ZenGo provided me with a debit card that I could use making my account more accessible. I also think it would be great if a larger variety of Cryptocurrencies were supported but that's not a huge deal to me at this point. Review collected by and hosted on G2.com.

WM
Wilson M.
Small-Business (50 or fewer emp.)
"A fluid and fun experience"
5/5
What do you like best about Zengo Wallet?

The clean UI and it's fluidity. It's very easy to use the ZenGo Wallet, even if you're not the most experienced crypto user. It also feels very safe to use and it's very cheap comparing to others. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

Wen dark mode? Ahah They could also have Portuguese language, since there is a huge community that speaks that and don't really understand English or French. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"The best and easiest to use wallet I have tried (and I have used a lot of them....)"
5/5
What do you like best about Zengo Wallet?

The simplicity of it and its security. No hassle and full security. It's very easy to create an account and start running with it.

I use it anytime something crypto related comes up.

The support team is always helpful and the FAQ is good enough to help you navigate the main issues. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

I feel that some obvious assets are missing from the list of supported assets and I don't understand why. XRP and HBAR being an example. It's the only reason for which I keep assets in other places...

I also feel that under each asset, whether cryptocurrency or NFT, there should be the history of transactions for said asset. I should not need to go into the history tab to find a specific transaction under a specific asset. Review collected by and hosted on G2.com.

Meir R.
MR
Meir R.
Graphic Illustrator
Small-Business (50 or fewer emp.)
"The application is easy to use and understandable even for those who are not from the field."
4/5
What do you like best about Zengo Wallet?

The application interface is intuitive and clear. You have to "try hard" not to understand how it works. Unlike other wallets I have on my phone, I found it to be very easy to use. The conversion process is smooth and fast, and it also has impressive stability. I tend to use this application because of its unique encryption method, and therefore I also recommend it to family members. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

Recently, the app underwent a design change. In my opinion, the previous design was cleaner and easier to navigate, now it feels a bit heavier to me. Regarding fees, the fee is displayed before the transfer and is calculated from the wallet balance. If you don't have enough balance to cover the fee, the transaction will not be approved. I think it would be a good idea to add an option for the fee to be deducted from the transaction amount.

Working with NFTs was not stable, and when I tried to connect the wallet to sales platforms, I often encountered error messages or the wallet not being recognized by third parties.

Overall, it's a good app, significantly better than other available wallets. Review collected by and hosted on G2.com.

Jordan M.
JM
Jordan M.
Small-Business (50 or fewer emp.)
"Zango, one of the best Crypto Wallets around"
4.5/5
What do you like best about Zengo Wallet?

What I like best about Zengo is the simplicity of the recovery process if you need it on a new device. It makes a face map of you when you originally start a wallet and when it needs to be recovered it just scans your face and can recover your wallet from there. Also it is super easy to send and receive any of the many cryptocurrencys they support! Zango is by far my go to wallet for anything crypto related! Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

If I'm being honest there is nothing that I actually dislike about Zengo Wallet, it excels in everything I look for in a crypto wallet plus it has tons of extras I never would have thought of asking for. Review collected by and hosted on G2.com.

Chokri A.
CA
Chokri A.
Former Accountant
Accounting
Small-Business (50 or fewer emp.)
"Powerful crypto wallet"
4.5/5
What do you like best about Zengo Wallet?

I like the biometric security feature, easy to use interface and the buy/sell crypto feature is very awesome. The ZenGo support is very helpful and the wallet is safe for daily crypto transfer and exchange.

* Review update: I still stand by my opinion on Zengo and they have even increased the security by integrating "ClearSign" the Web3 firewall & MPC instead of seed phrases, which at my opinion give Zengo a level of security unmatched by industry alternatives. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

It will be great to integrate more chains like polygon, avalanche, BSC or others blockchains

* Review update: already more blockchains added + NFT feature Review collected by and hosted on G2.com.

Response from Ari Gore of Zengo Wallet

Thanks for the review! 🙏

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Basic, but powerful."
4/5
What do you like best about Zengo Wallet?

I have been using Zengo for over a year, and I'm a very happy customer.

What I like the most is that the wallet is self-custodial (=decentralized), but offers some features that centralised exchanges offer, like withdrawal of crypto to a bank account.

Zengo uses third party services for the withdrawals, but it's built into the app, so that you don't need to leave it when doing a withdrawal. In the past they only had one (expensive) withdrawal option, but now you can choose between 4 different services. Some are cheaper than the other. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

Zengo recently introduced "pro plans" which are quite expensive and offer security features that should have been free to all users.

Security is fundamental when it comes to a crypto wallet. Hiding security features behind a paywall is an "interesting" business decision.

Overall I'm happy though. I can't wait for the app to keep growing. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Solid app with great security"
4/5
What do you like best about Zengo Wallet?

Facial recovery for lost accounts make it easy to not have to worry about passwords. I've lost my private keys a couple times for other wallets and it's why I was excited to give Zengo a try and have had zero issues over the last three years using it. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

Storing the security info in the cloud makes me concerned about deleting it by accident. But so far so good. I also don't like that they don't keep a separate gas wallet in case someone sends us ERC-20 tokens and we don't have any ETH in our wallet. Review collected by and hosted on G2.com.

Angie M.
AM
Angie M.
Mid-Market (51-1000 emp.)
"New User"
5/5
What do you like best about Zengo Wallet?

I was concerned about switching over from another provider especially being brand new to crypto. It has been an easy process to get to know and the c/s have been very prompt at addressing my questions. I am looking forward to familiarizing myself more as I learn from using my Zengo wallet everyday. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

I'm still learning about the fees associated with using the third party exchanges for transferring cash from and to my banking account. Review collected by and hosted on G2.com.

Questions about Zengo Wallet? Ask real users or explore answers from the community

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Deon W.
DW
Deon Wilken
•
Last activity over 3 years ago

Debit Card and other crypto assets

2 Upvotes
1
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Qww Q.
QQ
Qww Qww
•
Last activity about 19 hours ago

Zengo Wallet Transaction Help – Troubleshooting Guide

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