--- title: Better Stack Reviews meta_title: 'Better Stack Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 344 reviews by the users' company size, role or industry to find out how Better Stack works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 344 scale: '5' date_modified: '2026-09-28' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring ---

Better Stack Reviews & Product Details

Profile Status

This profile is currently managed by Better Stack but has limited features.

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Pricing

Pricing provided by Better Stack.

Free plan

$0.00

Pay as you go

Starting at $29.00

User Insights

Average based on 344 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Roberto M.
RM
Roberto M.
Senior Frontend Developer
Small-Business (50 or fewer emp.)
"Perfect log and incident notification service"
5/5
What do you like best about Better Stack?

the log and heartbeat is so beautfull, the interface is perfect Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

not mobile, mobile app is fundamental or a web app responsive to mobile Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Hi Roberto,

We’re excited to share that we've released brand new iOS and Android apps recently.

You can download them here:

App Store (iOS) – https://apps.apple.com/us/app/better-stack-on-call/id6739978181

Google Play (Android) – https://play.google.com/store/apps/details?id=com.betteruptime.BetterStack

Hope that helps!

Andrew D.
AD
Andrew D.
Co-owner of LIXON Library
Education Management
Small-Business (50 or fewer emp.)
"Excellent uptime monitoring, beautiful status pages and forward thinking company"
5/5
What do you like best about Better Stack?

We use betterstack for uptime monitoring and its status page functionality to display and report on uptime metrics. The status pages are the best I've seen, they look great and support custom domains. This company is also obviously forward thinking as they have been adding support for Playwright scripts. It was easy to set up all our monitors and the status page, the UI for betterstack is pretty straightforward and clean. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

So far there have been no downsides to using betterstack, we moved from uptime robot due to their change in terms. Review collected by and hosted on G2.com.

RS
Rishab S.
Software Engineer
Mid-Market (51-1000 emp.)
"Great for Uptime Monitoring & Log Management!"
5/5
What do you like best about Better Stack?

What is most impressive is the simplicity in the installation and use of the application. The status pages can be modified any way we want them, and log monitoring gives us valuable information with little effort. In addition, the alert system works very well and we receive notifications of all the important issues without any lag. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

The features I have utilized so far have been great, but I did wish there was more flexibility when it came to setting alert thresholds in the log monitoring system. I think it would be better if the alerts could be triggered under even more specific conditions. Furthermore, for some of the other services, where there is more advanced documentation, a basic, simplistically-oriented auxiliary documentation would be very useful for new users. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Better Stack is really the better stack!"
5/5
What do you like best about Better Stack?

It saves me a lot of time and the dashboard is really intuitive. I haven‘t been using it for long tbh but I really like what they did here. I would suggest just creating an account and see for yourself tho. I also LOVE that they are gdpr compliant which is really important for me. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

I think the documentation needs improvement. It should be more beginner friendly. Review collected by and hosted on G2.com.

Bjørn O.
BO
Bjørn O.
IT Business Supporter
Small-Business (50 or fewer emp.)
"Monitoring as a service made easy"
5/5
What do you like best about Better Stack?

Very easy to setup and use. Created monitors, heartbeats and a status page in no time. Had to contact customer support to get a certificate on my status page and they were very friendly and answered all my questions without trouble. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

I created a status page to show my monitors and heartbeats in a single overview. I wanted to use a custom domain which was supported, but it took them 6 weeks to apply a certificate. It might be a limitation of my domain, but other hosts are much quicker to do this. Review collected by and hosted on G2.com.

Faruk G.
FG
Faruk G.
Software Manager
Small-Business (50 or fewer emp.)
"Better Stack is a really great app. Even though I use the free version, it feels premium"
5/5
What do you like best about Better Stack?

Log Trace & Metric Trace.. This is really incredibly easy to use and I can monitor my entire system with almost zero configuration. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

They could improve the menu structure a bit more but I think it's really great right now. Review collected by and hosted on G2.com.

Jason F.
JF
Jason F.
CED Oner
Small-Business (50 or fewer emp.)
"Great platform, even better customer support"
5/5
What do you like best about Better Stack?

The functionality is great, really helps to triage issues. But even better, and this is a rarity now-a-days, their customer support is fantastic (done by actual humans that seem to love their company). I had a billing issue that Anna-Marie was exceptional at handling. Next project I need a platform like Better Stack, I won't hesitate. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Had one small weird billing issue where a charge was re-issued, but it was fixed by Anna-Marie immediately. Review collected by and hosted on G2.com.

SS
Shubham S.
Founder
Small-Business (50 or fewer emp.)
"Best Logger and Monitor Tool So far!!!!!"
5/5
What do you like best about Better Stack?

As a Senior Automation Engineer, I rely on efficient logging and monitoring tools to ensure smooth operations, and Betterstack has exceeded my expectations. What sets Betterstack apart from other tools is the incredible value they provide even at the free tier. For anyone starting out or managing smaller projects, this tool offers a robust and reliable solution without having to worry about immediate costs.

The free tier is generous, offering all the essentials you need to kickstart your logging and monitoring with ease. Its user-friendly interface makes setup quick and simple, allowing you to focus on what matters—improving your application's performance and stability.

Even implementation was super easy as I just followed the given API doc and was able to get all the logs I needed with customizable options in logger for my application hosted somewhere else.

Even I liked the Incident monitoring and status page integration provided by them, their UI also is very easy and classic with dark mode, I love that! Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

None as such! I find the whole application useful even the UI is good. Review collected by and hosted on G2.com.

Calixte B.
CB
Calixte B.
Co-Founder
Computer Software
Small-Business (50 or fewer emp.)
"Really useful and complete"
4.5/5
What do you like best about Better Stack?

BetterStack Uptime is really useful and easy to use, Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

No mobile app to manage our monitor and logs Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Thank you, Calixte!

Feel free to share more details about the features you’re missing in the on-call Better Stack app – you can send them directly to us at hello@betterstack.com :))

https://apps.apple.com/us/app/better-stack-on-call/id6739978181

https://play.google.com/store/apps/details?id=com.betteruptime.BetterStack&hl=en

Adil V.
AV
Adil V.
Shopify Design Agency
Design
Small-Business (50 or fewer emp.)
"Reliable Monitoring with Minor Hiccups"
5/5
What do you like best about Better Stack?

I appreciate Better Stack's robust and stable platform, which effectively monitors uptime and manages status pages with easy setup. The platform's ability to configure monitors granularly and the integration with Slack enhance its utility, and the accuracy of the service, despite occasional false positives, is commendable. Additionally, the feature allowing team setups and on-call routines adds significant value. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

I find the occurrence of false positives in the uptime monitoring to be problematic. These false positives can be triggered by certain server-side or website-side codes, such as '403 Forbidden' errors, that lead to uptime alerts without the website actually being down or offline. This affects the accuracy and reliability of the notifications. Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Thank you, Adil! Feel free to reach out to us at hello@betterstack.com — we’ll be happy to help you fine-tune your monitor and alert settings so you only get the notifications that matter to you.

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GU
Guest User
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Last activity about 1 year ago

Is better Uptime free?

Pricing Options

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$0.00

Pay as you go

Starting at $29.00

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