--- title: Better Stack Reviews meta_title: 'Better Stack Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 344 reviews by the users' company size, role or industry to find out how Better Stack works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 344 scale: '5' date_modified: '2026-09-28' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring ---

Better Stack Reviews & Product Details

Profile Status

This profile is currently managed by Better Stack but has limited features.

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Pricing

Pricing provided by Better Stack.

Free plan

$0.00

Pay as you go

Starting at $29.00

User Insights

Average based on 344 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Rodrigo V.
RV
Rodrigo V.
Software Developer FullStack
Small-Business (50 or fewer emp.)
"A lot to have in very short time."
5/5
What do you like best about Better Stack?

It's a base but never basic service that all systems must have. It has at least three very useful tools to monitor your productive system: Logging, Alert Incidents, and Monitor Stats. It may have other services, but the configuration is so easy that it takes a very short time to integrate. The Android APP is very limited but has a cool link to log in quickly to Better Stack to handle the alert. Interesting use of email to log in (no password). Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

The logtail is a little laggy and some improvements in rendering the site can be made. Review collected by and hosted on G2.com.

Thomas P.
TP
Thomas P.
Founder
Small-Business (50 or fewer emp.)
"Does the job and pleasant to use"
4.5/5
What do you like best about Better Stack?

Nice to have monitors and heartbeats in the same place as my logs. Structured logging support is useful. Interface is nice and clean. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Nothing much yet, I think I'd prefer slightly higher contrast colour scheme options for the logs. Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Thank you, Thomas! If you’d like to share more details about your color preferences, feel free to reach out at hello@betterstack.com – we’d love to hear your ideas!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Very good uptime SaaS"
5/5
What do you like best about Better Stack?

I really enjoy using Better Stack—it’s easy to set up, offers excellent customer support, and I use it regularly. It comes packed with features, and their API is incredibly simple to integrate. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

So far, I haven’t identified any weaknesses. Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Thank you!

Michal J.
MJ
Michal J.
IT expert
Small-Business (50 or fewer emp.)
"Simple and reliable"
5/5
What do you like best about Better Stack?

We use Better Stack for simple uptime monitoring within the free Basic plan yet and we are completely satisfied. We switched to Better Stack from another service which recently cancelled its free plan and we were pleasantly surprised at how simple the setup of the Better Stack was and how intuitive the user interface is. It's a pity we didn't find out about this service sooner.:-) Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

We haven't encountered any problems on the Better Stack side so far. We still have to solve the occasional blocking of monitoring, but this is more a problem of our webhost, not Better Stack. Review collected by and hosted on G2.com.

Marc F.
MF
Marc F.
Founder and Managing Director
Small-Business (50 or fewer emp.)
"Betterstack is a really well thought through solution for the management of logs and incidents"
4.5/5
What do you like best about Better Stack?

The log telemetry with all of its features is excellent to monitor, analyse and surveil logs. Especially because of our distributed system, it is really helpful to get a consistent monitoring of the application's state. We use a lot of third-party APIs, some of them are not that well engineered and regularly have irregularities because of bad change management. With the alert system and incident management, our team can easily respond fast. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

The billing system was a bit confusing from time to time, which caused us to accidentally switch up the rates & packages two times, without any action in this regard on our side. Their support was really fast and helpful to solve these issues. Review collected by and hosted on G2.com.

MR
Michael R.
Ceo
Small-Business (50 or fewer emp.)
"So good"
5/5
What do you like best about Better Stack?

Better stack is very helpful if you are running a server or anything as it notify you when the server is down Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Not really any dislikes except spam’s emails. Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Thank you, Michael! If you’re referring to email alert customization, feel free to reach out to us anytime at hello@betterstack.com – we’ll be happy to help!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Monitoring Service Very Good!"
5/5
What do you like best about Better Stack?

I love using Better Stack, it's easy to implement, has great customer support, I use it often, there are plenty of features, and their API is super simple to integrate. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

I haven't found any weaknesses so far. Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Thank you!

Tiberiu B.
TB
Tiberiu B.
Full Stack Engineer
Small-Business (50 or fewer emp.)
"Great UX, documentation and features"
5/5
What do you like best about Better Stack?

Very good features on the free plan for uptime monitoring. You can start using the product in minutes.

The Playwright testing integration and the status page that can be configured on your custom domain are also really well thought. Not having to get different tools for these features is a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Nothing yet, all the experience was very good until now. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Super modern and cool to use"
5/5
What do you like best about Better Stack?

UI is modern, integration is bliss, and the support team is always responsive and diligent. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

I dont have any cons here - so far so good Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Thank you!

Deepak K.
DK
Deepak K.
Software Developer
Mid-Market (51-1000 emp.)
"Great Experience"
5/5
What do you like best about Better Stack?

The monitors of uptime is the best feature and integration of telemetry (Logs and Metrics) with winston in nodejs is very easy to setup. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

All thing is okay no issue with using Better Stack. Review collected by and hosted on G2.com.

Questions about Better Stack? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity about 1 year ago

Is better Uptime free?

Pricing Options

Pricing provided by Better Stack.

Free plan

$0.00

Pay as you go

Starting at $29.00

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