Better Stack Reviews & Product Details

Pricing

Pricing provided by Better Stack.

Free plan

$0.00

Better Stack Media

Better Stack Demo - Uptime
Incident details
Better Stack Demo - Uptime
Get a screenshot of the error
Better Stack Demo - Uptime
Status page
Better Stack Demo - Telemetry
Live tail
Better Stack Demo - Telemetry
Collaborative dashboards
Better Stack Demo - Telemetry
Tracing
Live tail
Play Better Stack Video
Live tail
Introduction to dashboards
Play Better Stack Video
Introduction to dashboards
Incident updates and maintenance
Play Better Stack Video
Incident updates and maintenance
Product Avatar Image

Have you used Better Stack before?

Answer a few questions to help the Better Stack community

Better Stack Reviews (310)

View 1 Video Reviews
Reviews

Better Stack Reviews (310)

View 1 Video Reviews
4.8
310 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Better Stack, highlighting how quickly they can set up monitoring and receive alerts. The platform's generous free tier and effective integration capabilities enhance its appeal, making it a reliable choice for both startups and established teams. However, some users note that advanced features can be limited in the free plan.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Marc F.
MF
Founder and Managing Director
Small-Business (50 or fewer emp.)
"Betterstack is a really well thought through solution for the management of logs and incidents"
What do you like best about Better Stack?

The log telemetry with all of its features is excellent to monitor, analyse and surveil logs. Especially because of our distributed system, it is really helpful to get a consisting monitoring of the applications state. We use a lot of thirdparty APIs, some of them are not that well engineered and regularly have irregularities because of bad change management. With the alert system and incident management our team can easily respond fast. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

The billing system was a bit confusing from time to time, which caused us to accidentally switch up the rates & packages two times, without any action in this regards on our side. Their support was really fast and helpful to solve this issues. Review collected by and hosted on G2.com.

MR
Ceo
Small-Business (50 or fewer emp.)
"So good"
What do you like best about Better Stack?

Better stack is very helpful if you are running a server or anything as it notify you when the server is down Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Not really any dislikes except spam’s emails. Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Thank you, Michael! If you’re referring to email alert customization, feel free to reach out to us anytime at hello@betterstack.com – we’ll be happy to help!

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Monitoring service Very good!"
What do you like best about Better Stack?

I love using Better Stack, it's easy to implement, has very good customer support, I use it often, there are quite a few features, and their API is super simple to integrate. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

I have not found any weaknesses for the moment. Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Thank you!

Tiberiu B.
TB
Full Stack Engineer
Small-Business (50 or fewer emp.)
"Great UX, documentation and features"
What do you like best about Better Stack?

Very good features on the free plan for uptime monitoring. You can start using the product in minutes.

The Playwright testing integration and the status page that can be configured on your custom domain are also really well thought. Not having to get different tools for these features is a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Nothing yet, all the experience was very good until now. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"Super modern and cool to use"
What do you like best about Better Stack?

UI is modern, integration is bliss, and the support team is always responsive and diligent. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

I dont have any cons here - so far so good Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Thank you!

Deepak K.
DK
Software Developer
Mid-Market (51-1000 emp.)
"Great Experience"
What do you like best about Better Stack?

The monitors of uptime is the best feature and integration of telemetry (Logs and Metrics) with winston in nodejs is very easy to setup. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

All thing is okay no issue with using Better Stack. Review collected by and hosted on G2.com.

Roberto M.
RM
Senior Frontend Developer
Small-Business (50 or fewer emp.)
"Perfect log and incident notification service"
What do you like best about Better Stack?

the log and heartbeat is so beautfull, the interface is perfect Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

not mobile, mobile app is fundamental or a web app responsive to mobile Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Hi Roberto,

We’re excited to share that we've released brand new iOS and Android apps recently.

You can download them here:

App Store (iOS) – https://apps.apple.com/us/app/better-stack-on-call/id6739978181

Google Play (Android) – https://play.google.com/store/apps/details?id=com.betteruptime.BetterStack

Hope that helps!

Andrew D.
AD
Co-owner of LIXON Library
Education Management
Small-Business (50 or fewer emp.)
"Excellent uptime monitoring, beautiful status pages and forward thinking company"
What do you like best about Better Stack?

We use betterstack for uptime monitoring and its status page functionality to display and report on uptime metrics. The status pages are the best I've seen, they look great and support custom domains. This company is also obviosuly foward thinking as they have been adding support for Playwright scripts. It was easy to set up all our monitors and the status page, the UI for betterstack is pretty straight forward and clean. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

So far there have been no downsides to using betterstack, we moved from uptime robot due to their change in terms. Review collected by and hosted on G2.com.

RS
Software Engineer
Mid-Market (51-1000 emp.)
"Great for Uptime Monitoring & Log Management!"
What do you like best about Better Stack?

What is most impressive is the simplicity in the installation and use of the application. The status pages can be modified any way we want them, and log monitoring gives us valuable information with little effort. In addition, the alert system works very well and we receive notifications of all the important issues without any lag. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

The features I have utilized so far have been great, but I did wish there was more flexibility when it came to setting alert thresholds in the log monitoring system. I think it would be better if the alerts could be triggered under even more specific conditions. Furthermore, for some of the other services, where there is more advanced documentation, a basic, simplistically-oriented auxiliary documentation would be very useful for new users. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Better Stack is really the better stack!"
What do you like best about Better Stack?

It saves me a lot of time and the dashboard is really intuitive. I haven‘t been using it for long tbh but I really like what they did here. I would suggest just creating an account and see for yourself tho. I also LOVE that they are gdpr compliant which is really important for me. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

I think the documentation needs improvement. It should be more beginner friendly. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Better Stack.

Free plan

$0.00

Pay as you go

Starting at $29.00
1 Responder

Enterprise

Contact Us
Better Stack Comparisons
Product Avatar Image
Datadog
Compare Now
Product Avatar Image
Sentry
Compare Now
Product Avatar Image
UptimeRobot
Compare Now
Better Stack Features
Baseline
Alerting
Multi-Site Monitoring
Constant Monitoring
Timely Alerts
TIcket Accuracy
Ticket Assignment
Standardization
Lifecycle Visualization
Dashboards and Visualizations
Alerts and Notifications
Product Avatar Image
Better Stack