# Better Stack Reviews **Vendor:** Better Stack **Category:** [Website Monitoring Software](https://www.g2.com/categories/website-monitoring) **Average Rating:** 4.8/5.0 **Total Reviews:** 319 ## About Better Stack Better Stack is an eBPF-based, AI SRE observability tool. It helps engineers ship high-quality software faster and be the hero of their engineering teams. ## Better Stack Pros & Cons **What users like:** - Users love the **ease of use** of Better Stack, finding setup simple and reliable with great features. (114 reviews) - Users find the **easy setup** of Better Stack highly beneficial, enhancing their overall experience and reliability. (93 reviews) - Users praise the **excellent user interface** of Better Stack, making implementation and integration effortless for monitoring needs. (71 reviews) - Users praise the **easy setup** of Better Stack, highlighting its simplicity and efficiency in tracking website uptime. (54 reviews) - Users appreciate the **easy integration** and intuitive tools of Better Stack's alerting system for productive monitoring. (52 reviews) - Monitoring (48 reviews) - UX Design (44 reviews) - Customer Support (42 reviews) - Monitoring Services (42 reviews) - Users love the **ease of log management** with Better Stack, appreciating its integration and user-friendly documentation. (41 reviews) **What users dislike:** - Users find the pricing of Better Stack **not cheap** , especially after exceeding the generous free tier limits. (22 reviews) - Users find the **missing features** in Better Stack limiting, wishing for enhancements like a dashboard and improved logs. (22 reviews) - Users find **limited features** in Better Stack, noting delays in custom domains and lack of advanced monitoring options. (13 reviews) - Users find the **pricing issues** problematic, particularly the steep jump from free to paid plans. (13 reviews) - Users find the **log management cumbersome** , seeking improvements in storage and usability for better access to logs. (12 reviews) - Users find the **complex configuration** of Better Stack challenging, especially for newcomers seeking simplicity. (10 reviews) - Limited Customization (10 reviews) - Notification Issues (9 reviews) - Inefficient Alert System (8 reviews) - Insufficient Information (8 reviews) ## Better Stack Reviews ### 1. Better Stack makes monitoring and alerts more practical in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Dimanso P. | Desarrollador de Automatizaciones, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Better Stack?** What I like most about Better Stack is how practical it is for day-to-day backend work. Being able to centralize logs, monitoring, and alerts in one place greatly facilitates the tracking of APIs and services. In my case, working with FastAPI and cloud deployments, it helps me a lot to quickly detect errors and understand what's happening without wasting time checking multiple tools. **What do you dislike about Better Stack?** What I like least about Better Stack is that some configurations can be a bit confusing at first, especially when you want to adjust alerts or delve into the logs. I also feel that in certain cases it could offer more customization options or integrations. It's not critical, but these are details that could improve the experience, especially for more technical teams. **What problems is Better Stack solving and how is that benefiting you?** Better Stack helps me primarily solve the visibility problem in my services. When you have multiple APIs and processes running, it's easy to lose sight of what's failing or where the bottleneck is. With Better Stack, I can centralize logs, monitoring, and alerts, which allows me to detect problems much faster and take action without wasting time investigating in different tools. This ultimately translates into less downtime and better stability in my applications. ### 2. User-Friendly Monitoring & Logging with Real-Time Insights and Beautiful Dashboards **Rating:** 5.0/5.0 stars **Reviewed by:** Florijan Q. | Lead Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Better Stack?** What I like best about Better Stack is its user-friendly interface combined with powerful monitoring and logging capabilities. It provides real-time insights into system performance and application health, making it easy to identify and resolve issues quickly. The beautiful dashboards and integrated alerting system are standout features, ensuring that teams stay informed without being overwhelmed. Additionally, the platform's focus on developer productivity and collaboration makes it a great choice for modern engineering teams. **What do you dislike about Better Stack?** One thing I dislike about Better Stack is that call support is only available for clients spending over $2,000, which can be limiting for smaller teams or businesses that still require direct support. While the platform offers other support channels, having call support more widely accessible would greatly enhance the user experience. **What problems is Better Stack solving and how is that benefiting you?** Better Stack is solving the problem of complex and fragmented monitoring and logging by providing a unified platform that combines real-time monitoring, incident management, and logging in one place. This benefits us by significantly reducing downtime, improving team collaboration during incidents, and offering clear insights into system performance. The platform’s intuitive dashboards and alerting system ensure that we can quickly identify and address issues, ultimately saving time and improving the reliability of our services. ### 3. Better Stack: Intuitive All-in-One Monitoring with Reliable Real-Time Alerts **Rating:** 4.0/5.0 stars **Reviewed by:** Mohit K. | Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Better Stack?** What I like most about Better Stack is that it’s an all-in-one monitoring and incident management platform that brings together uptime monitoring, logs, and on-call alerting in a very intuitive interface. The real-time alerts are highly reliable, and the setup process is quick and developer-friendly. It helps me identify issues quickly and resolve them faster, which improves overall system reliability. The clean UI and seamless integrations also make it more efficient to use in my day-to-day workflows. **What do you dislike about Better Stack?** While Better Stack is a powerful tool, there are a few areas that could be improved. The pricing can feel a bit high for small teams or individual developers. Also, some of the more advanced features and configuration options come with a learning curve, especially for new users. It would be helpful to have more detailed documentation and tutorials to support complex use cases and make setup and troubleshooting easier. **What problems is Better Stack solving and how is that benefiting you?** Better Stack solves the problem of monitoring, incident management, and log tracking in one unified platform. Rather than relying on multiple separate tools, it brings everything together in one place, which saves time and reduces complexity. It helps me quickly spot downtime or performance issues with real-time alerts, so I can respond and resolve problems faster. As a result, system reliability improves and service disruptions are minimized. Overall, it makes application management more efficient and gives me better visibility into overall system health. ### 4. Integrated Azure with Better Stack in 8 Hours—Mind-Blowing Results **Rating:** 5.0/5.0 stars **Reviewed by:** Julien S. | Founder, Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Better Stack?** I'm working on a contract where the CIO asked me to integrate some Azure services with Better Stack and see what could be done. I had never worked with better stack before. Looked at their docs, watched their videos, and was able, in 8 hours, to pipe logs to a source, create a few time series and create a dashboard with a few charts that shows the things he really cared about. It absolutely blew his fucking mind... His team had tried do something like this in Azure App Insight for months. So thank you guys! Awesome work. **What do you dislike about Better Stack?** The built-in videos were a bit fast and I had to rewatch them a few times. **What problems is Better Stack solving and how is that benefiting you?** From not knowing their product at all, to being able to get value out of the logs and build a dashboard in about 8 hours of work is mind blowing. Their product is lean and mean... No fluff. Just straight to getting value out of my logs. This product is incredible. **Official Response from Magdalena Havlickova:** > Thank you for the incredible feedback, Julien! ### 5. Intuitive Monitoring Solution with Quick Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Robert B. | Technical Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about Better Stack?** I use Better Stack for site monitoring and uptime, and I find the notifications and alerting very useful. The app is easy to use and intuitive, and it works great. I also appreciate that it has a mobile app, which allows me to monitor the stack from my phone and get alerted immediately. Setup was super easy and only took a few minutes. Additionally, the Slack integration works great with Better Stack. **What do you dislike about Better Stack?** NA **What problems is Better Stack solving and how is that benefiting you?** I use Better Stack for site monitoring and uptime; it provides immediate alerts and allows me to monitor from my phone. It's easy to use, intuitive, with a great mobile app and Slack integration. **Official Response from Magdalena Havlickova:** > Thanks, Robert! ### 6. Reliable Basic Monitoring That Alerts Me Fast When Issues Arise **Rating:** 5.0/5.0 stars **Reviewed by:** murat k. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Better Stack?** It checks whether the application is working properly at a basic level and notifies me if anything is wrong, which solves a major issue for me. **What do you dislike about Better Stack?** Ease of use can be improved by adding support for different languages. **What problems is Better Stack solving and how is that benefiting you?** It checks if the application is working at a basic level and notifies me if there are any problems, which solves a major issue for me. ### 7. Effortless Monitoring, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Gal Z. | developer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Better Stack?** I use Better Stack for monitoring and appreciate its ease of use. It's highly easy to configure and I find it very easy to add websites. I also like the reliability of receiving notifications by SMS and the 24/7 monitoring capability. The initial setup was very easy, which is a big plus for me. **What do you dislike about Better Stack?** none **What problems is Better Stack solving and how is that benefiting you?** I use Better Stack for 24/7 monitoring and receive SMS notifications. It's easy to configure, and adding websites is super simple. **Official Response from Magdalena Havlickova:** > Thanks, Gal! ### 8. Website Monitoring That Works Fine **Rating:** 4.5/5.0 stars **Reviewed by:** Chandan T. | SEM/SEO Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2026 **What do you like best about Better Stack?** Based on my current experience, I use the Website Monitoring service, and it works fine. Easy to set up the monitoring page, we can also use our domain but its not required so i use thire defoult domain. **What do you dislike about Better Stack?** Currently, I haven’t found any issues with the service. I’ve only just started using it, but so far it’s working fine and meets my needs as expected. **What problems is Better Stack solving and how is that benefiting you?** It helps me monitor our site’s status, and when it goes down, we get notified without delay so we can resolve the issue quickly. ### 9. Amazing Software for Tracking Uptime and Crashes **Rating:** 5.0/5.0 stars **Reviewed by:** Ben C. | owner, developer and everything, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Better Stack?** amazing software for tracking uptime and crashes haven't tried their newer si amd error tracking yet but that's my next plan **What do you dislike about Better Stack?** only annoyance is mostly just getting used to the layout sometimes but it's good once you get the hang of it **What problems is Better Stack solving and how is that benefiting you?** error tracking soon status page and downtime tracking ### 10. Monitoring with User-Friendly Features **Rating:** 5.0/5.0 stars **Reviewed by:** Tymoteusz J. | ., Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Better Stack?** I greatly appreciate the independence of Better Stack, which ensures that I receive notifications even when my VPS and hosting servers are down, as it continues to operate and alert me of any issues. The program's clear user interface is another standout feature, enabling me to configure everything effortlessly without having to delve into extensive documentation. It's incredibly intuitive and efficient. The instant notifications are vital for me because they allow me to react immediately to any downtime and handle incidents promptly. The status pages are also quite beneficial, as they let me continuously monitor the status of my services. Also, I found the initial setup process to be straightforward and easy, which was a great plus for me. **What do you dislike about Better Stack?** The current two-factor authentication (2FA) in Better Stack only supports Time-based One-Time Password (TOTP) methods, which are susceptible to phishing attacks. I believe that including support for WebAuthn methods, such as YubiKey or other physical keys, would enhance security significantly. This would be particularly important for security-focused individuals, although it is not critical. **What problems is Better Stack solving and how is that benefiting you?** I use Better Stack to independently monitor my self-hosted services. It provides instant notifications when issues arise, helping me respond swiftly. The clear UI simplifies configuration without extensive documentation, and the status pages keep me informed about service statuses efficiently. **Official Response from Magdalena Havlickova:** > Thank you for sharing the feedback, Tymoteusz. ### 11. Efficient Monitoring with Intuitive GUI **Rating:** 5.0/5.0 stars **Reviewed by:** david z. | VP R&D, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2026 **What do you like best about Better Stack?** I like Better Stack for monitoring because it sends alerts to trace my websites, helping me monitor them 24/7. The GUI is something I appreciate, and I find the SMS notification feature really helpful as it gives me direct updates. Also, the initial setup of Better Stack was very easy. **What do you dislike about Better Stack?** none **What problems is Better Stack solving and how is that benefiting you?** I use Better Stack to monitor my websites 24/7, sending alerts and direct updates through SMS notifications. **Official Response from Magdalena Havlickova:** > Thanks, David! ### 12. Easy Setup, Effective Monitoring Toolkit **Rating:** 4.5/5.0 stars **Reviewed by:** Ross C. | Founder **Reviewed Date:** October 26, 2025 **What do you like best about Better Stack?** I love how straightforward the Better Stack setup process is—it was impressively easy to get started, which is one of my favorite aspects. I got it up and running quickly, thanks to its intuitive design, which was vital for me. Additionally, the status page feature is incredibly useful, especially for tracking uptime, incidents, and communicating efficiently with my customers about service status, providing a more comprehensive picture of my system's reliability. Better Stack's simple configuration and the ability to customize it over time are features I highly appreciate. The competitive edge it offers, with a useable free-tier and ease of starting, makes it a prime choice for implementing observability without much hassle, and I'm inclined to stick with it as my needs evolve. **What do you dislike about Better Stack?** I find it a bit difficult or unclear to configure the status page to display more detailed information. It would be more helpful if there was an easier way to go beyond the basic template to create something richer in information. Ideally, the system itself could analyze the incoming telemetry and suggest the best visualizations and reporting suited for the API surface. **What problems is Better Stack solving and how is that benefiting you?** I use Better Stack to provide a status page for my SaaS API backend, helping me track uptime, manage outages, and communicate them to customers efficiently. **Official Response from Magdalena Havlickova:** > Thank you, Ross! Feel free to reach out to us anytime at hello@betterstack.com — we’d love to help you fine-tune your status page setup so you can get the most out of it! Also, I’m attaching an advanced guide here — hope you find it helpful! https://betterstack.com/docs/uptime/custom-subdomain/ ### 13. Best-Ever Server Uptime Monitoring—Simple Setup and Great Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Oleksandr R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Better Stack?** It's a best tool which I used ever for server run time monitoring. After bad work of our main server we are looking for a tool to monitor uptime. It was very simple to setup, good integration option and much more to implement even on free plan. **What do you dislike about Better Stack?** Nothing from my experience, so far so good **What problems is Better Stack solving and how is that benefiting you?** They monitor our services in real time and also record historical data. Incidents messaging system is very powerful so we don't miss any downtime issue **Official Response from Magdalena Havlickova:** > Thank you, Oleksandr! ### 14. Effortless Uptime Tracking with Clean UI **Rating:** 4.5/5.0 stars **Reviewed by:** Michael R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Better Stack?** I use Better Stack for tracking the uptime of my website, and it solves all my problems of constantly checking the website. It's the best at what it does. I really like the UI; it looks clean and nice and just works as expected. The initial setup was really easy, it's a perfect 10/10 for me. **What do you dislike about Better Stack?** Nothing **What problems is Better Stack solving and how is that benefiting you?** Better Stack solves my problem of constantly checking website uptime, and the clean, effective UI makes it enjoyable to use. **Official Response from Magdalena Havlickova:** > Thank you, Michael. ### 15. Clear and effective monitoring solution, perfect for agile teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2025 **What do you like best about Better Stack?** etterStack Uptime is an excellent tool for monitoring the availability of sites and services in real-time. Its interface is modern, easy to use, and pleasant on a daily basis. I appreciate the ability to quickly set up monitors, receive multi-channel alerts (Slack, SMS, email, call), and share professional status pages with clients. The provided diagnostics (screenshots, traceroute, cron job monitoring) really facilitate incident resolution. The free plan is generous and allows for a good start, which is perfect for small teams or personal projects. Customer support is quick and responsive, which inspires confidence. **What do you dislike about Better Stack?** The only downside: the cost can quickly rise if you have many monitors or need advanced integrations. Additionally, some customization features (for example, on status pages) remain limited in the entry-level plans. **What problems is Better Stack solving and how is that benefiting you?** It alerts us immediately in case of a site, API, or server outage, allowing us to act before users are impacted. The platform centralizes everything – uptime monitoring, alerts, incident management, and status pages – which greatly simplifies our workflow. Detailed diagnostics (screenshots, logs, traceroute) save us valuable time in identifying the cause of an incident. The benefits for us: Less downtime, better responsiveness thanks to multichannel alerts, and transparent communication with our clients, which improves their trust and satisfaction. **Official Response from Magdalena Havlickova:** > Hi there, thanks a ton for the kind words! Feel free to ping us at hello@betterstack.com – we’ll be glad to explore a tailored plan for your needs. Always happy to help! ### 16. Up and Running in 5 Minutes—Generous Free Tier **Rating:** 4.5/5.0 stars **Reviewed by:** Nimrod K. | Head of global support and CS, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Better Stack?** It was really easy to set up and I was up and running in 5 minutes. The free tier offers a lot. **What do you dislike about Better Stack?** It's hard to understand what is included in the free tier and what is extra charge. **What problems is Better Stack solving and how is that benefiting you?** Send me and my team alerts from our internal monitoring tools ### 17. Best in Class for Open Source Projects **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica H. | Lead Developer in Open Source, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2025 **What do you like best about Better Stack?** I’ve been thoroughly impressed with Better Stack after using it for just a month, and to say I'm a super fan is just an understatement. Having worked with several logging and monitoring platforms like Papertrail, Loggly, Splunk, and SonarQube, I can confidently say that Better Stack stands out in a league of its own for my project needs. Its combination of speed, ease of use, robust feature set, and probably the best looking interface you'll ever get to work with makes it an exceptional choice. The project setup is second to none. When onboarding with other logging services, I find myself sometimes wondering when logs will show up, or if the environment was set up correctly, but Better Stack leaves out all of that guess work with lightning fast logs and a setup specially tailored for every common tech stack. The free status page you get for your app is just the cherry on top. The entire experience is so polished, you can even autofill your own config straight into the docs you're reading. Countless blog articles for best practices and recommendations are there for supplemental knowledge and have helped me achieve the best setup I could ever ask for. This might feel less like a review and more like a love letter to the team, but I am so excited that my search for the perfect logging service for my needs is over and I will be including this in every project I start from here. Thank you! **What do you dislike about Better Stack?** The initial paid tier out the gate starts at $29 which is very steep for the small open source services I run. I would love to see some grace for public repos of some sort, or a lower tier around $14. Currently, it is hard to justify for non-commercial and hobbyist projects. **What problems is Better Stack solving and how is that benefiting you?** Better Stack offers the most approachable way of integrating logging, monitoring, and alerts with their incredibly easy to use interface and comprehensive setup guides. The rapid setup I'm able to do on my projects and then have logs I'm able to rely on makes this a game changer for me. **Official Response from Magdalena Havlickova:** > Thank you so much for the lovely feedback and kind words, Jessica! ### 18. Effortless Setup and Comprehensive Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff C. | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2026 **What do you like best about Better Stack?** I love how easy it is to set up Better Stack. It's simplicity yet is one of the most in-depth and feature-rich uptime services I've used over the past twenty years. I was up and running in less than five minutes. **What do you dislike about Better Stack?** N/A. I love it so far. **What problems is Better Stack solving and how is that benefiting you?** Better Stack helps me track if my web applications are up and running, and identifies any problems or errors in production code. **Official Response from Magdalena Havlickova:** > Thank you, Jeff! ### 19. Easy to use and set up, and it never fails. **Rating:** 5.0/5.0 stars **Reviewed by:** Julián M. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Better Stack?** Easy to use and set up, never fails, sync is very frequent. **What do you dislike about Better Stack?** Sending warnings via WhatsApp should be great. **What problems is Better Stack solving and how is that benefiting you?** Web server monitoring **Official Response from Magdalena Havlickova:** > Thank you, Julian! ### 20. A clean, powerful monitoring tool perfect for startups **Rating:** 5.0/5.0 stars **Reviewed by:** Alex H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Better Stack?** Better Stack stands out with its beautiful and intuitive UI/UX — it’s one of the cleanest interfaces I’ve used in a monitoring platform. It’s also extremely beginner-friendly, making it easy to get started without digging through complex docs. I really appreciate that they offer a generous free tier, which is perfect for small projects or early-stage startups. Their uptime monitoring is reliable and straightforward, and I was able to integrate it with minimal setup. The fact that you can quickly plug it into a Symfony project using webhooks or alerting integrations is a bonus. **What do you dislike about Better Stack?** There’s not much to dislike, but I’d love to see even more native SDKs or Symfony-specific integrations to speed up setup even further. Also, some of the more advanced features are understandably behind the paid tier, which can be limiting once your project grows — but that’s fair for a product this well-built. **What problems is Better Stack solving and how is that benefiting you?** Better Stack solves the challenge of monitoring and visibility for small projects and startups that can’t afford expensive infrastructure tools early on. It gives me real-time alerts and uptime monitoring out of the box, which helps me catch issues before my users do. I don’t have to spend hours setting up Prometheus or Grafana — it just works, and it looks great. This saves me time, helps me stay focused on development, and gives me peace of mind that my services are running as expected. ### 21. I was promised $20 for this review **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2025 **What do you like best about Better Stack?** Go elsewhere and find a better provider **What do you dislike about Better Stack?** Customer Service - I was promised $20 for this review and they didn’t even deliver **What problems is Better Stack solving and how is that benefiting you?** Betterstack is an external service which allows us to monitor our sites - its easy to use and setup **Official Response from Magdalena Havlickova:** > Hi Odin, Could you please reach out to us at hello@betterstack.com and include this screenshot? We would love to send you the voucher. Not sure what happened here, and this is definitely not the experience we want you to have. Thank you so much. Magdalena ### 22. a Great Solution to Effortless ISO 27001 Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Csaba V. | Founder, Member of the board, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Better Stack?** IT can be quickly and easily deployed as an external monitoring tool, with a free tier available for your ISO 27001 preparation. This allows organizations to test system uptime and functionality without a significant financial commitment. As a result, the tool provides objective and independent feedback for internal audits, which makes the entire preparation process faster and more reliable. **What do you dislike about Better Stack?** nothing yet :) **What problems is Better Stack solving and how is that benefiting you?** Betterstack can be quickly and easily deployed as an external monitoring tool, with a free tier available for your ISO 27001 preparation. This allows organizations to test system uptime and functionality without a significant financial commitment. As a result, the tool provides objective and independent feedback for internal audits, which makes the entire preparation process faster and more reliable. **Official Response from Magdalena Havlickova:** > Thank you so much, Csaba! ### 23. Observability and Incident Management platform **Rating:** 5.0/5.0 stars **Reviewed by:** Luca P. | Chief Operations Officer DEQUA Studio | Formerly CTO in MarTech, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Better Stack?** The integration of what were formerly known as Better Uptime and Logtail into the Uptime and Logs modules under a single platform streamlines workflows and reduces tool sprawl. Here are the technical aspects that I find particularly effective: effective: • Incident Management • Slack-based incident management enables direct collaboration and templated workflows within Slack, supporting rapid response and reducing mean time to resolution (MTTR). • AI-driven incident silencing leverages customizable machine learning models to filter out noise, ensuring only actionable alerts reach the team. • Smart incident merging consolidates simultaneous incidents, minimizing alert fatigue and streamlining the acknowledgment process. • Automated AI post-mortems synthesize incident timelines and outcomes, reducing manual effort in documentation and supporting continuous improvement. • Uptime and Infrastructure Monitoring • Fast HTTP(s) checks (up to every 30 seconds) from multiple global regions, with support for ping and heartbeat monitoring, provide high-frequency, reliable uptime data. • Playwright-based transaction monitoring executes real browser tests with a JavaScript runtime, offering deep synthetic monitoring for complex user flows. • Error incident alerts include screenshots and second-by-second event timelines, which facilitate rapid root cause analysis and debugging. • Traceroute and MTR outputs for timeouts enhance network diagnostics from the edge, providing actionable insights for connectivity issues. • Alerting and On-Call Management • Multi-channel incident alerts (push, SMS, phone, email, Slack, Teams) ensure critical events are never missed, with single-click acknowledgment for efficient communication. • On-call scheduling integrates directly with calendar apps like Google Calendar and Outlook, supporting flexible rotations and escalation policies. • Smart escalation logic can notify backup responders or the entire team if the primary on-call engineer is unavailable, reducing the risk of missed incidents. • Log Management and Analytics • The Logs module (formerly Logtail) transforms logs into structured data, enabling SQL-like querying and visualization across the entire stack. • Integration with infrastructure-as-code tools (e.g., Terraform providers) and support for popular logging libraries (Serilog, NLog) facilitate seamless adoption in modern DevOps pipelines. • Reporting and analytics features include advanced KPI tracking (MTTA, MTTR), incident cause synthesis, SLA/SLI indicators, and CSV export for further analysis. • Security and Compliance • Enterprise-grade security features such as SOC 2 Type II compliance, SSO, 2FA, SCIM provisioning, and role-based access control are available. • Data residency options and custom VPC deployments support organizations with strict compliance requirements. • GDPR compliance and team-level isolation are built in, addressing privacy and regulatory needs. • User Experience and Integrations • The user interface is consistently described as intuitive and visually appealing, reducing onboarding friction and making complex workflows accessible. • Extensive integrations with collaboration tools (Slack, Teams), calendar systems, and cloud providers enhance interoperability within existing environments. • Public status pages can be configured to share uptime and incident data transparently with stakeholders or customers. **What do you dislike about Better Stack?** The pricing, while competitive for the feature set, may be a barrier for smaller teams or startups, especially when scaling up monitors, log retention, or requiring enterprise features **What problems is Better Stack solving and how is that benefiting you?** The integration of log management with incident timelines and screenshots provided a holistic view of outages and errors, streamlining root cause analysis and post-incident reviews. Automated AI post-mortems and detailed reporting features supported a culture of continuous improvement by making it easy to learn from every incident. Security and compliance features such as SSO, SOC 2, and GDPR alignment gave us confidence in meeting organizational and regulatory standards, while the customizable public status pages improved transparency with stakeholders. In summary, Better Stack delivered a unified, reliable, and extensible observability solution that improved incident response efficiency, reduced operational friction, and supported the growth and reliability of our digital services. **Official Response from Magdalena Havlickova:** > Thank you, Luca! Feel free to reach out to us at hello@betterstack.com – we’ll be happy to make sure the pricing fits your specific use case. Looking forward to chatting! ### 24. Effortless Setup and Rock-Solid Reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Alisha T. | Ruby on Rails Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Better Stack?** This was my first time using Better Stack. It was super easy to setup and had been reliable for me so far. Highly recommend! **What do you dislike about Better Stack?** Nothing so far, it does everything they said it would and more! **What problems is Better Stack solving and how is that benefiting you?** As the sole developer for my project, I can't watch a dashboard 24/7 and now I don't need to. Better Stack does it for me! **Official Response from Magdalena Havlickova:** > Thank you, Alisha! ### 25. Really solid **Rating:** 4.5/5.0 stars **Reviewed by:** Jonas p. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Better Stack?** We use Better Stack to monitor our backend for our AI chatbot business, and it’s been really solid. It alerts us instantly if anything goes down, which gives us peace of mind, especially when serving clients. Also super cool to show customers how its been up for long via the status. **What do you dislike about Better Stack?** Havent found anything negative yet, it was easy to setup and easy to use. **What problems is Better Stack solving and how is that benefiting you?** Better Stack helps us catch downtime and backend issues before our users. We get instant alerts and clear logs to fix problems fast, and it’s great to be able to show our status page to customers too. **Official Response from Magdalena Havlickova:** > Thank you, Jonas! ### 26. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Ashish P. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Better Stack?** I really like the ease of setup. I am using it in my Personal Project, if you have the a logging already, it just a matter of minutes to integrate with BetterStack. I also loved the generous free tier, it's more than sufficient for hobby projects like mine. **What do you dislike about Better Stack?** No complaints till now, but I would like to see more support for native frameworks like react native. **What problems is Better Stack solving and how is that benefiting you?** Currently using for log monitoring, the ease of setup made it my favourite. I don't have to dedicate much of time setting up logging, instead focus on feature creation **Official Response from Magdalena Havlickova:** > Thank you, Ashish. Feel free to drop us a line at hello@betterstack.com – we’d love to hear more details! ### 27. The better experience with a Status Page we had **Rating:** 5.0/5.0 stars **Reviewed by:** Raphael M. | Head of Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Better Stack?** Best experience we've had with a monitoring tool. Easy to set up, modern UI, and the status page translation feature significantly improved our users' experience. We highly recommend this tool to any team looking for reliable service monitoring and user-friendly status pages. We started with the free plan, but after such a positive experience, we’re definitely moving forward with a paid subscription. **What do you dislike about Better Stack?** We genuinely have nothing to complain about, everything worked smoothly, and the tool delivered exactly what we needed. **What problems is Better Stack solving and how is that benefiting you?** The tool has been essential in helping us monitor both our platform and external API integrations. It also makes it easy to log incidents and maintenance updates, keeping our users well-informed at all times. ### 28. The Best Uptime Monitor Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany L. | System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2025 **What do you like best about Better Stack?** I've been using Better Stack for 2 weeks as of writing, their free plan is already good for basic website monitoring and push notifications to slack to get notified of downtimes. Their UI is clean, modern, and easy to navigate. **What do you dislike about Better Stack?** They lock the status page feature behind a paywall, while i think it's the core feature of an uptime monitoring solution. I think it should be free instead. **What problems is Better Stack solving and how is that benefiting you?** Better Stack helps me getting notified of any downtimes on my website, so i can timely inform my users of what's going on. **Official Response from Magdalena Havlickova:** > Hi Tiffany, Thanks for the feedback. The Free plan includes one status page at no extra cost. Feel free to reach out to hello@betterstack.com – we’d love to learn more about your particular use case and help tailor the plan to fit you perfectly. ### 29. Absolutely miserable experience **Rating:** 0.0/5.0 stars **Reviewed by:** Lucas G. | Engineering Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Better Stack?** Love the UI theme. They sent a nice shirt. The status page implementation works well. **What do you dislike about Better Stack?** Two major issues. I encountered a bug where my slack alert did not display the snippet of the logs that caused the alert. This was not remediated for at least a month, despite many, many attempts to follow up. Second, the UI is just miserably slow. I often wait 2 to 5 minutes for my logs to load. A log aggregator this slow is completely unusable. **What problems is Better Stack solving and how is that benefiting you?** Primarily our log aggregator, alerting, monitoring. Some of it works. ### 30. Good Product, with a Generous Free tier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Better Stack?** The best thing is the free tier, you can just test out their product for as long as you want and then decide if you want the extra features behind the paywall or not. The UI and the feeling of using the product is just, phhhhhh and even the public Status Page is just too good to be given out for free. The integrations are what i want and i think that's good enough. The Product is just so easy to use and just get it set up. **What do you dislike about Better Stack?** The only downside are the features behind the paywall, I understand that you need to earn so not really a downside. **What problems is Better Stack solving and how is that benefiting you?** It helps me monitor all my services for any downtime and notify the team if any. Also we use the logs and telemetry for the logs you know, debugging really nice to have both at one place. ### 31. A Game-Changer for Monitoring and Incident Management! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashish P. | Full Stack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Better Stack?** As someone working in a fast-paced startup environment, Better Stack has been a lifesaver. Setting up uptime monitoring and incident alerts was incredibly simple, and I was able to get everything running within minutes. The dashboards are clean and visually appealing, making it easy to track performance at a glance. One time, we had a critical issue at midnight, and thanks to Better Stack's instant Slack notifications, we resolved it in under 10 minutes. Its integrations with tools we already use made adoption seamless, and it genuinely feels like a tool built for teams that value speed and reliability. **What do you dislike about Better Stack?** While I love using Better Stack, I do feel the pricing could be more startup-friendly. For smaller teams like ours, a more affordable tier would make it even better. Also, while the core features are intuitive, I struggled a bit when trying to dig into the advanced logging features—it would have been nice to have more examples or tutorials for those scenarios. **What problems is Better Stack solving and how is that benefiting you?** Better Stack helps us ensure 24/7 uptime for our SaaS platform. Previously, it was challenging to identify issues quickly, leading to delays in resolutions and occasional downtime. With Better Stack, we now get instant alerts for outages or performance degradations, allowing us to act within minutes. The log management system makes debugging faster by providing clear, structured insights into what went wrong. It has significantly improved our response times and client satisfaction. ### 32. Great free tier, actually thinking of upgrading **Rating:** 4.0/5.0 stars **Reviewed by:** Santi U. | SysOps, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Better Stack?** The free tier offers 10 heartbeats/monitors which fit my usecase infraestructure like a glove. - Fast notifications when a heartbeat or monitor fails. - Likable weekly monitors. - The capability to export a report to present to our customers to ensure our SLAs. - The amount of ways you can send alerts. **What do you dislike about Better Stack?** - I'd like to test the other ways to send alerts for free to see if they do what I need them to do in order to upgrade my suscription. - I'd LOVE to be able to change the email subject to something my email filter already detects. **What problems is Better Stack solving and how is that benefiting you?** Before if the network internet went down we were blind to the problem, now we don't have to create a small EC2 to check the network from outside, Betterstack does it for free. ### 33. Love the product, best one for logging errors **Rating:** 4.0/5.0 stars **Reviewed by:** Vivek M. | Senior Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Better Stack?** The UI is sleek and modern and supports all the filters I need for looking at the logs. **What do you dislike about Better Stack?** We should select all the sources by default in live tail. **What problems is Better Stack solving and how is that benefiting you?** There was no way for us to see and analyse the logs clearly before. **Official Response from Magdalena Havlickova:** > Thank you, Vivek! I’m sharing your feedback with the rest of the team. When it comes to the log analysis, feel free to reach out to us at hello@betterstack.com – we’re always eager to help you! ### 34. Does one thing and does it well. **Rating:** 5.0/5.0 stars **Reviewed by:** Tristan P. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Better Stack?** I love how easy it is to setup a new monitor. The cloning feature is great and makes it quick and easy. **What do you dislike about Better Stack?** While the free plan is pretty generous with the number of monitors and how often it checks for uptime, I could always use more monitors checking more often. **What problems is Better Stack solving and how is that benefiting you?** I absolutely need to know if my websites or API’s are having any issues before my customers let me know. The instant push notifications to my app allow me to start my investigations quickly! ### 35. Simply the best **Rating:** 5.0/5.0 stars **Reviewed by:** Lewis S. | Group IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Better Stack?** BetterStack is extremely user friendly and I got my monitors and logs setup within an hour of signing up. The feature set, even on the lower pricing tiers is very good. I have had to contact customer support a couple of times with account related queries and everything was sorted within a couple of hours. We use this on a daily basis and it helps keep our system running smoothly. Their SSL certificate monitor, in particular, has also assisted with the security of our websites **What do you dislike about Better Stack?** Not a lot, everything is very customisable **What problems is Better Stack solving and how is that benefiting you?** Monitors our websites, API's and SSL certificates. Keeps a log of previous incidents so we can refer back and allows us to add post-mortem's to better categorise issues ### 36. A lot to have in very short time. **Rating:** 5.0/5.0 stars **Reviewed by:** Rodrigo V. | Software Developer FullStack, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Better Stack?** Its a base but never basic service that all system must have. It at leas three very useful tools to monitor your productive system: Logging, Alert Incidents and Monitor Stats. It may have others services but the config is so easy that takes a very short time to integrate. Android APP is very limited but has a cool link to login quickly in Better Stack to handle the alert. Interesting use of email to login (no password). **What do you dislike about Better Stack?** The logtail is a little laggie and some improvement at rendering the site can be improved. **What problems is Better Stack solving and how is that benefiting you?** Alerts about kind a of incident or downtimes in order to act rapidly. Have in hand the data needed on the logs to check the problem. Nice to have a graph to show the no downtime of my system. ### 37. Does the job and pleasant to use **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas P. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Better Stack?** Nice to have monitors and heartbeats in the same place as my logs. Structured logging support is useful. Interface is nice and clean. **What do you dislike about Better Stack?** Nothing much yet, I think I'd prefer slightly higher contrast colour scheme options for the logs. **What problems is Better Stack solving and how is that benefiting you?** I need to monitor my logs, have alerts for uptime and for my cron jobs. It does that. **Official Response from Magdalena Havlickova:** > Thank you, Thomas! If you’d like to share more details about your color preferences, feel free to reach out at hello@betterstack.com – we’d love to hear your ideas! ### 38. Very good uptime SaaS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Better Stack?** I really enjoy using Better Stack—it’s easy to set up, offers excellent customer support, and I use it regularly. It comes packed with features, and their API is incredibly simple to integrate. **What do you dislike about Better Stack?** So far, I haven’t identified any weaknesses. **What problems is Better Stack solving and how is that benefiting you?** My Uptime **Official Response from Magdalena Havlickova:** > Thank you! ### 39. Simple and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Michal J. | IT expert, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Better Stack?** We use Better Stack for simple uptime monitoring within the free Basic plan yet and we are completely satisfied. We switched to Better Stack from another service which recently cancelled its free plan and we were pleasantly surprised at how simple the setup of the Better Stack was and how intuitive the user interface is. It's a pity we didn't find out about this service sooner.:-) **What do you dislike about Better Stack?** We haven't encountered any problems on the Better Stack side so far. We still have to solve the occasional blocking of monitoring, but this is more a problem of our webhost, not Better Stack. **What problems is Better Stack solving and how is that benefiting you?** Better Stack monitors the availability of our websites and web services used in our products. ### 40. Betterstack is a really well thought through solution for the management of logs and incidents **Rating:** 4.5/5.0 stars **Reviewed by:** Marc F. | Founder and Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Better Stack?** The log telemetry with all of its features is excellent to monitor, analyse and surveil logs. Especially because of our distributed system, it is really helpful to get a consisting monitoring of the applications state. We use a lot of thirdparty APIs, some of them are not that well engineered and regularly have irregularities because of bad change management. With the alert system and incident management our team can easily respond fast. **What do you dislike about Better Stack?** The billing system was a bit confusing from time to time, which caused us to accidentally switch up the rates & packages two times, without any action in this regards on our side. Their support was really fast and helpful to solve this issues. **What problems is Better Stack solving and how is that benefiting you?** We have a lot of third party API implementation. A couple of them are not really reliable. The incident management helps us to respond fast. We have a distributed system. To work on issues with our engineers we use the telemetry as a spot for our logs. ### 41. So good **Rating:** 5.0/5.0 stars **Reviewed by:** Michael R. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2025 **What do you like best about Better Stack?** Better stack is very helpful if you are running a server or anything as it notify you when the server is down **What do you dislike about Better Stack?** Not really any dislikes except spam’s emails. **What problems is Better Stack solving and how is that benefiting you?** It is solving how the servers can go down and I wouldn’t know without better stack **Official Response from Magdalena Havlickova:** > Thank you, Michael! If you’re referring to email alert customization, feel free to reach out to us anytime at hello@betterstack.com – we’ll be happy to help! ### 42. Monitoring service Very good! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Better Stack?** I love using Better Stack, it's easy to implement, has very good customer support, I use it often, there are quite a few features, and their API is super simple to integrate. **What do you dislike about Better Stack?** I have not found any weaknesses for the moment. **What problems is Better Stack solving and how is that benefiting you?** My Uptime **Official Response from Magdalena Havlickova:** > Thank you! ### 43. Great UX, documentation and features **Rating:** 5.0/5.0 stars **Reviewed by:** Tiberiu B. | Full Stack Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Better Stack?** Very good features on the free plan for uptime monitoring. You can start using the product in minutes. The Playwright testing integration and the status page that can be configured on your custom domain are also really well thought. Not having to get different tools for these features is a big plus for me. **What do you dislike about Better Stack?** Nothing yet, all the experience was very good until now. **What problems is Better Stack solving and how is that benefiting you?** Uptime monitoring, status page, advanced functionality testing (with Playwright) ### 44. Super modern and cool to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Better Stack?** UI is modern, integration is bliss, and the support team is always responsive and diligent. **What do you dislike about Better Stack?** I dont have any cons here - so far so good **What problems is Better Stack solving and how is that benefiting you?** Observability and incident management **Official Response from Magdalena Havlickova:** > Thank you! ### 45. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak K. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Better Stack?** The monitors of uptime is the best feature and integration of telemetry (Logs and Metrics) with winston in nodejs is very easy to setup. **What do you dislike about Better Stack?** All thing is okay no issue with using Better Stack. **What problems is Better Stack solving and how is that benefiting you?** It is giving if update regarding server down and logs maintain and analysis. ### 46. Perfect log and incident notification service **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto M. | Senior Frontend Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Better Stack?** the log and heartbeat is so beautfull, the interface is perfect **What do you dislike about Better Stack?** not mobile, mobile app is fundamental or a web app responsive to mobile **What problems is Better Stack solving and how is that benefiting you?** my local log now is online, and heartbeat increase the api down report **Official Response from Magdalena Havlickova:** > Hi Roberto, We’re excited to share that we've released brand new iOS and Android apps recently. You can download them here: App Store (iOS) – https://apps.apple.com/us/app/better-stack-on-call/id6739978181 Google Play (Android) – https://play.google.com/store/apps/details?id=com.betteruptime.BetterStack Hope that helps! ### 47. Excellent uptime monitoring, beautiful status pages and forward thinking company **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew D. | Co-owner of LIXON Library, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2024 **What do you like best about Better Stack?** We use betterstack for uptime monitoring and its status page functionality to display and report on uptime metrics. The status pages are the best I've seen, they look great and support custom domains. This company is also obviosuly foward thinking as they have been adding support for Playwright scripts. It was easy to set up all our monitors and the status page, the UI for betterstack is pretty straight forward and clean. **What do you dislike about Better Stack?** So far there have been no downsides to using betterstack, we moved from uptime robot due to their change in terms. **What problems is Better Stack solving and how is that benefiting you?** Betterstack allows us to monitor our application from infrastrcuture external to our organisation. ### 48. Great for Uptime Monitoring & Log Management! **Rating:** 5.0/5.0 stars **Reviewed by:** Rishab S. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Better Stack?** What is most impressive is the simplicity in the installation and use of the application. The status pages can be modified any way we want them, and log monitoring gives us valuable information with little effort. In addition, the alert system works very well and we receive notifications of all the important issues without any lag. **What do you dislike about Better Stack?** The features I have utilized so far have been great, but I did wish there was more flexibility when it came to setting alert thresholds in the log monitoring system. I think it would be better if the alerts could be triggered under even more specific conditions. Furthermore, for some of the other services, where there is more advanced documentation, a basic, simplistically-oriented auxiliary documentation would be very useful for new users. **What problems is Better Stack solving and how is that benefiting you?** When it comes to monitoring and debugging applications, BetterStack's log management tools have worked revolutionarily. It is the first log management software that I have used and boy do I wish I had used it previously, it made the attempt to locate and analyze the cause of issues too hard. In the hardware sense, logs were all over the place and nothing could be done about them, as there was no focal point for logs. However, this further delay between acknowledging the issue and its resolution is no more the situation. The in-built alerts notifying of important events that occur have proven to be very useful helping in ensuring no important events get missed. This has not only greatly accelerated the troubleshooting approach but has also made my systems more reliable with minimal outages and a better experience for the users. ### 49. Better Stack is really the better stack! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Better Stack?** It saves me a lot of time and the dashboard is really intuitive. I haven‘t been using it for long tbh but I really like what they did here. I would suggest just creating an account and see for yourself tho. I also LOVE that they are gdpr compliant which is really important for me. **What do you dislike about Better Stack?** I think the documentation needs improvement. It should be more beginner friendly. **What problems is Better Stack solving and how is that benefiting you?** I use it to keep track of my web app uptime. It would have really been a hassle constantly updating it myself so better stack really comes in handy here. ### 50. Monitoring as a service made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Bjørn O. | IT Business Supporter, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Better Stack?** Very easy to setup and use. Created monitors, heartbeats and a status page in no time. Had to contact customer support to get a certificate on my status page and they were very friendly and answered all my questuions without trouble. **What do you dislike about Better Stack?** I created a status page to show my monitors and heartbeats in a single overview. I wanted to use a custom domain which was supported, but it took them 6 weeks to apply a certificate. It might be a limitation of my domain, but other hosts are much quicker to do this. **What problems is Better Stack solving and how is that benefiting you?** I wanted an overview of my the services that i host and notifications if they went down. Better Stacks provides me with this. ## Better Stack Discussions - [Is better Uptime free?](https://www.g2.com/discussions/is-better-uptime-free) - 7 comments, 1 upvote - [View Better Stack pricing details and edition comparison](https://www.g2.com/products/better-stack/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+05%3A00%3A30+-0500&secure%5Bsession_id%5D=606a3b09-d051-422d-aa53-23974feb26a7&secure%5Btoken%5D=e21091c895b50904f7df4d2e1c9ce92fe4d3d4c49c14aed62c1c0e7b161f5405&format=llm_user) ## Better Stack Integrations - [Amazon CloudWatch](https://www.g2.com/products/amazon-cloudwatch/reviews) - [APACHE](https://www.g2.com/products/apache/reviews) - [Apache Kafka](https://www.g2.com/products/apache-kafka/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Azure Cloud Services](https://www.g2.com/products/azure-cloud-services/reviews) - [Cloudflare Network Services](https://www.g2.com/products/cloudflare-network-services/reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - [DigitalOcean](https://www.g2.com/products/digitalocean/reviews) - [Discord](https://www.g2.com/products/textaify-discord/reviews) - [Docker](https://www.g2.com/products/docker-inc-docker/reviews) - [Dokku](https://www.g2.com/products/dokku/reviews) - [Elastic Stack](https://www.g2.com/products/elastic-stack/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Fluentd](https://www.g2.com/products/fluentd/reviews) - [Fly.io](https://www.g2.com/products/fly-io/reviews) - [Front](https://www.g2.com/products/front/reviews) - [Google Cloud](https://www.g2.com/products/google-cloud/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [HAProxy](https://www.g2.com/products/haproxy/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kubernetes](https://www.g2.com/products/american-cloud-kubernetes/reviews) - [Linear](https://www.g2.com/products/linear/reviews) - [Microsoft Azure](https://www.g2.com/products/microsoft-microsoft-azure/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MongoDB](https://www.g2.com/products/ibm-mongodb/reviews) - [MySQL](https://www.g2.com/products/mysql/reviews) - [.NET](https://www.g2.com/products/net-2023-06-12/reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) - [Node.js](https://www.g2.com/products/node-js/reviews) - [Northflank](https://www.g2.com/products/northflank/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [PostgreSQL](https://www.g2.com/products/postgresql/reviews) - [Prometheus](https://www.g2.com/products/prometheus/reviews) - [Python](https://www.g2.com/products/python/reviews) - [Redis Software](https://www.g2.com/products/redis-software/reviews) - [Render](https://www.g2.com/products/render-render/reviews) - [Ruby on Rails](https://www.g2.com/products/ruby-on-rails/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [SMS.to](https://www.g2.com/products/sms-to/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - [Ubuntu](https://www.g2.com/products/ubuntu/reviews) - [Vercel](https://www.g2.com/products/vercel/reviews) - [WHMCS](https://www.g2.com/products/whmcs/reviews) - [Zabbix](https://www.g2.com/products/zabbix/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Better Stack Features **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **Functionality** - Baseline - Alerting - Multi-Site Monitoring - Reporting - Multi-Channel Alerting - Location Insights **Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Functionality** - Artificial Intelligence - Machine Learning - Systems Monitoring **Visibility** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Data Preparation** - Data Sources - Indexing - Automated Tagging - Data Blending **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Management** - Configuration Management - Access Control - Orchestration **Generative AI** - AI Text Generation **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Reliability Objectives & Service Operations - AI SRE Tools** - Intelligent On-Call Workflows - Error Budget Tracking - SLI & SLO Management - Service Health Modeling & Reporting **A/B Testing ** - Error and Bug Tracking - Split URL Testing - Data Analysis - Notes **Administration** - Activity Monitoring - Multi-Cloud Management - Automation - Auto-Scaling & Resource Optimization **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Issue Resolution** - Root Cause Identification - Proactive Identification - Resolution Guidance **Monitoring and Management** - Automation - Performance Baseline - Real-Time Monitoring **Analysis** - Track Trends - Detect Anomalies - Metric and Event Data - Search - Alerts - Live Tail **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Functionality** - Automation - Integrations - Extensibility **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Website Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Detection & Signal Quality - AI SRE Tools** - Cross-Telemetry Correlation - Change-Aware Detection - Adaptive Anomaly Detection - Alert Correlation & Noise Reduction **Visitor Information** - User Identification - Search Box **Analysis** - Reporting - Dashboards and Visualizations - Spend Forecasting and Optimization **Management** - System Integration - Alerting - Reporting **Visualization** - Dashboards - Data Discovery **Processes** - Pipeline Control - Workflow Visualization - Continuous Deployment **Generative AI** - AI Text Generation - AI Text Summarization **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Log Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Investigation & Root Cause Analysis - AI SRE Tools** - Guided Incident Investigation - Live Debugging in Production - AI Root Cause Analysis - Runtime-Verified Root Cause Analysis **Generative AI** - AI Text Generation - AI Text Summarization **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support **Agentic AI - Session Replay** - Cross-system Integration **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Log Analysis** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Automation & Platform Controls - AI SRE Tools** - Automated Runbook & Workflow Execution - Human-in-the-Loop Remediation - Integration, APIs & Secure Access Controls - AI-Assisted Code Fix Generation **AI Features - Observability** - Predictive Insights - AI-Generated Incident Summaries - AI Anomaly Detection **Agentic AI - AIOps Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top Better Stack Alternatives - [Datadog](https://www.g2.com/products/datadog/reviews) - 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