# Better Stack Reviews **Vendor:** Better Stack **Category:** [Website Monitoring Software](https://www.g2.com/categories/website-monitoring) **Average Rating:** 4.8/5.0 **Total Reviews:** 320 ## About Better Stack Better Stack is an eBPF-based, AI SRE observability tool. It helps engineers ship high-quality software faster and be the hero of their engineering teams. ## Better Stack Pros & Cons **What users like:** - Users find the **ease of use** of Better Stack remarkable, making setup and integration straightforward and reliable. (114 reviews) - Users find the **easy setup** of Better Stack highly reliable and recommend it for its simplicity and features. (93 reviews) - Users praise the **excellent user interface** of Better Stack, highlighting its ease of implementation and integration. (71 reviews) - Users find the **setup ease** of Better Stack excellent, allowing quick monitoring and integration for their websites. (54 reviews) - Users praise the **easy integration and effective monitoring tools** of Better Stack, enhancing their productivity effortlessly. (52 reviews) - Monitoring (48 reviews) - UX Design (44 reviews) - Customer Support (42 reviews) - Monitoring Services (42 reviews) - Users love the **ease of log management** with Better Stack, appreciating its integration and user-friendly documentation. (41 reviews) **What users dislike:** - Users find the **pricing expensive** after exceeding free tier limits, especially for the essential custom URL feature. (22 reviews) - Users find the **missing features** of Better Stack, such as a dashboard and advanced logs, quite limiting. (22 reviews) - Users find the **limited features** of Better Stack, like the basic app and slow custom domain setup, disappointing. (13 reviews) - Users find the **pricing issues** concerning, particularly the steep jump from the free tier to premium plans. (13 reviews) - Users seek improvements in **log management** , citing difficulties in accessing and viewing logs effectively. (12 reviews) - Users find the **complex configuration** of Better Stack challenging, especially for newcomers seeking simplicity. (10 reviews) - Limited Customization (10 reviews) - Notification Issues (9 reviews) - Inefficient Alert System (8 reviews) - Insufficient Information (8 reviews) ## Better Stack Reviews ### 1. Easy to use easy to implement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Better Stack?** Api monitoring system and heartbeat And now we are implementing for logging **What do you dislike about Better Stack?** Nothing to dislike as of nowadays All looks good for heartbeat and monitoring **What problems is Better Stack solving and how is that benefiting you?** We don't know when site is down due to any issue, when customer are tell us we know that the site is down , now we know before customer know . And some of microservice are running in background we have easy to monitor it via heartbeat that it is running well ### 2. Works as expected **Rating:** 5.0/5.0 stars **Reviewed by:** Amish K. | devops engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2024 **What do you like best about Better Stack?** Basically i like the user friendly and easy to understand nature of the better skack and how easily we can integrate it with our code, like even if you are completely new to this you still will find it easy to use. **What do you dislike about Better Stack?** nothing as of now but will suerly update if found any . **What problems is Better Stack solving and how is that benefiting you?** basically all monitoring and logs related problemes are solved by better stack ### 3. Great service for monitoring your website **Rating:** 5.0/5.0 stars **Reviewed by:** Said E. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Better Stack?** Different tools for monitoring web pages or servers Logs server easy to implement and use Log Dashboards Status Page Generous Free Tier **What do you dislike about Better Stack?** More filtering methods on logs for Dashboards **What problems is Better Stack solving and how is that benefiting you?** Debugging issues happening on backend services and Monitoring health status ### 4. Best API & Website Monitoring Tool For Beginning Stage Startups **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel E. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2024 **What do you like best about Better Stack?** Betterstack has significantly enhanced our team's monitoring capabilities for logs and APIs. Its intuitive interface and robust features have streamlined our workflow, allowing us to efficiently track and manage our applications' performance. With Betterstack's real-time alerts and insightful analytics, we've been able to proactively address issues and optimize our systems for maximum reliability. It's truly become a cornerstone tool for our team, and we highly endorse its use to any development team seeking top-notch monitoring solutions. **What do you dislike about Better Stack?** Nothing really. All our product's requirements were satisfied, out of the box. **What problems is Better Stack solving and how is that benefiting you?** Betterstack effectively solves the problem of monitoring logs and APIs, providing real-time insights into the performance and health of our applications. This benefit translates into improved efficiency and reliability for our team, as we can quickly identify and address any issues before they escalate. Additionally, Betterstack's comprehensive features allow us to optimize our systems for peak performance, ultimately enhancing the overall user experience and satisfaction with our products. ### 5. Easy to use - Free if you want, paid service if you need more **Rating:** 5.0/5.0 stars **Reviewed by:** Tony A. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Better Stack?** The site was easy to set up, and they include up to 10 monitors for free. Plus weekly downtime reports and status site included. You can also let your users know of upcoming maintenance and status updates for downtime helps reduce helpdesk calls. **What do you dislike about Better Stack?** I haven't found any yet, I will update this review if necessary **What problems is Better Stack solving and how is that benefiting you?** Notifing Techs if services go offline. Notifing users of maintenance or updates for outages. ### 6. Awesome tool and a generous free plan for side projects! **Rating:** 5.0/5.0 stars **Reviewed by:** Nikoloz N. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Better Stack?** Easy to use interface, modern design and many useful tools for hobby projects. The free plan is also amazing for small projects. Also, this tool has had the easiest setup from the other tools i have used. **What do you dislike about Better Stack?** Would love to have more log storage on a Freelancer plan **What problems is Better Stack solving and how is that benefiting you?** Uptime checks help me to discover potential issue with my website/apps and to react quickly to fix them. Also log analysis tools helps me to debug my code and identify bugs in production ### 7. Easiest way to manage logs **Rating:** 5.0/5.0 stars **Reviewed by:** Jair S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Better Stack?** I love the UI and easy way of integration with my backend that it's now one of my daily used apps. Plus the status page is 🥇 **What do you dislike about Better Stack?** Nothing to dislike based on other services i've used **What problems is Better Stack solving and how is that benefiting you?** I was still juggling between which service I should use to manage out backend without having to jumpl between apps. With BetterStack I was able to setup all important metrics in one place, super easy! ### 8. Uptime that just works! **Rating:** 5.0/5.0 stars **Reviewed by:** Stefan P. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Better Stack?** I like the simplicity of the panel, everything is easy to understand and setup. There are no unnecessary options, just what you need. **What do you dislike about Better Stack?** I would like options to add custom ping servers **What problems is Better Stack solving and how is that benefiting you?** Uptime monitoring that just works. No complicated setup or maintianing the infrastructure.. it jsut works. ### 9. Love Better Stack, feature rich with a quick onboarding that comes with a great pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Giacomo M. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Better Stack?** The abilit with a free plan, to create a status page with a custom domain, something that usually comes with a price. I love the big amount of integrations! **What do you dislike about Better Stack?** I'd like to be able to have components in the status page that doesn't have a monitoring counterpart. At the moment it's not possible. **What problems is Better Stack solving and how is that benefiting you?** It lets me monitor my entire infrastructure ### 10. Great value for the product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2025 **What do you like best about Better Stack?** Beautiful UX, quick to setup, very useful for our team and great value even on the free tier. **What do you dislike about Better Stack?** So far I don't dislike anything on Better Stack. **What problems is Better Stack solving and how is that benefiting you?** We wanted a status page for our users ### 11. Making Website and Server Checks Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Better Stack?** I am quite fond of the simplicity of Better Stack Uptime and its efficient monitoring of websites and servers. It does a job of overseeing everything making it convenient to stay informed, about the status of your website or server. With, over 10 integrations it seamlessly integrates into our tech setup. The setup is easy to follow enabling monitoring tasks. Additionally its interface is user friendly. **What do you dislike about Better Stack?** Outgoing webhooks are not available on the free plan. **What problems is Better Stack solving and how is that benefiting you?** Since I began using Better Stack monitoring my website and server used to be a bit haphazard and required an amount of time and energy. However with this tool, in place the process has become automated. It diligently monitors everything. Promptly notifies me of any anomalies. This allows me to concentrate on tasks reassured that I will receive timely alerts about any issues. The clear warnings and convenient problem solving options have significantly reduced downtimes, for my website or server. ### 12. One of the best options to monitor if you do web maintenance. **Rating:** 4.5/5.0 stars **Reviewed by:** Rafa G. | Creador Web, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Better Stack?** I have been using Better Stack for quite some time now to confirm that it is one of the best, if not the best, tools for monitoring websites. It is true that it has numerous options for this purpose, but I only use it to keep track of possible downtimes and issues on the websites I maintain, and that's enough for me. It is invaluable that with an email notification, the system alerts us if a website is unavailable at a given moment. Thanks to this, we can also identify problems on the server where it is hosted, allowing us to act accordingly. With something as simple as adding a word from the homepage (or a phrase) to the system (among other monitoring options), Better Stack will know when we have a problem. Additionally, it informs us of the type of downtime, so we can differentiate between major issues or simple disconnections that last just a few seconds. In short, an indispensable tool if you are involved in website maintenance. **What do you dislike about Better Stack?** Nothing. But they do send us weekly reports of the time the websites have been online! **What problems is Better Stack solving and how is that benefiting you?** One of the main problems in web maintenance is knowing when a website has gone down or has experienced an issue that makes it inaccessible. How to find out when this happens? Solution: Better Stack. What greater benefit could there be? ### 13. User-Friendly & Reliable Website Monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Better Stack?** Even if you're new to website monitoring, Better Stack's interface is intuitive and easy to navigate. Setting up monitors and understanding reports is simple and easy to understand. The free plan is generous and is perfect for small businesses or personal projects. **What do you dislike about Better Stack?** Upgrading from the free plan involves a significant price jump, potentially deterring users who only need a few additional features. Consider tiered pricing options. While a mobile app exists, it lacks some core functionalities present in the web interface. A more feature-rich mobile app would be beneficial. **What problems is Better Stack solving and how is that benefiting you?** Better Stack took my website monitoring from scattered, unreliable efforts to a streamlined, proactive system. Gone are the days of manual checks and missed outages. Now, with live alerts and actionable insights, I can identify and fix issues fast, ensuring a smooth user experience and minimizing downtime. From preventing server overloads to optimizing page speeds, Better Stack has become my secret weapon for a healthy, high-performing infrastructure. And the best part? It saves me time and stress. My personal favourite feature is the email alerts, and the ability to have an "on-call" team member to action those alerts. ### 14. Best logging app for Next.js **Rating:** 5.0/5.0 stars **Reviewed by:** Sukhpal S. | CTO at Engyne, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Better Stack?** I LOVE the "Explore Logs" screen to see real-time events coming in from Vercel. I can also set up alerts to notify me when I see an "Error" come by which is so handy. I haven't been able to find a better alternative thus far. Really happy with BetterStack. **What do you dislike about Better Stack?** I would love for the emails to include the errors that are being encountered. **What problems is Better Stack solving and how is that benefiting you?** We make ~10 new deployments every day to our Vercel app and with BetterStack we can be sure that the users aren't running into errors. We can ship much much faster now. ### 15. Very simple onboarding, works great for my use case, and generous free tier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Better Stack?** There was a detailed article with guidance on how to setup with a django app, worked exactly as expected. Mainly using for logtail at the moment but excited to see whats possible with more advanced monitoring and alerts. As a solo dev the generous free tier is a big help too. **What do you dislike about Better Stack?** Nothing at this point in time. Too early to comment on how this scales with my use case **What problems is Better Stack solving and how is that benefiting you?** Making sure my logs are accessible centrally and its easy to locate and analyse errors without having to rely on accessing the machines running my software. ### 16. Beginner Friendly and Feature Rich for Pros **Rating:** 5.0/5.0 stars **Reviewed by:** Denis R. | Sales Operations · Sales & Channel Management · Digital Marketing · Tech & IT Sector · Consulting Services, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2024 **What do you like best about Better Stack?** Quality of everything - from UI/UX (User Interface and User Experience) to stable work and right set of tools to keep your servers and services up and running. It was very easy for me (amateur user of monitoring software) to set everything up and get it running. Unobtrusive and responsive customer support is always there if you need it. Good amount of educational materials, shall you want to dive deeper into the tool and technology. Also, from what I see in my admin panel, this is great tool for teams and bigger projects. **What do you dislike about Better Stack?** So far I had no single problem using Better Stack. **What problems is Better Stack solving and how is that benefiting you?** I use Better Stack primarily to monitor my website status and availability. The tool does its' work just right. ### 17. Works for me **Rating:** 5.0/5.0 stars **Reviewed by:** Miłosz T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2024 **What do you like best about Better Stack?** Just works. The free plan has everything I need (custom domain status pages, nice looks, email notifications, maintenence scheduling, comments, custom logos). Way better than UptimeRobot. Customer support even on the free plan treated me with respect. Implementation and integration was also very easy. **What do you dislike about Better Stack?** The push notifications are behind a paywall, which I don't mind very much, however I don't think it costs 25 bucks a month to push a notification to a server. **What problems is Better Stack solving and how is that benefiting you?** Sends emails when my site is down. This allows me to resolve incidents quickly. ### 18. Better Stack helps us to take a more pro-active stance towards our customers **Rating:** 4.5/5.0 stars **Reviewed by:** Wesley V. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2023 **What do you like best about Better Stack?** Better Stack enables us to take a more pro-active stance towards our customers every day of our work. We receive alerts about downtime instantanously, ensuring that we can swiftly respond to any issues that our customer experiences. The status page enable us to get a good overview of a specific set of monitors, and we can share them (if we wish) with our customers as well. The on-call system can text or call us, or send updates to Slack, when there is an issue. **What do you dislike about Better Stack?** There is not really a lot that we dislike about Better Stack. If I had to mention a few "nice to haves" that we'd like to see in the future, it's UI/IX improvements in the admin panel, more support for customization on status pages (mostly in regard to how it looks), whitelabelling, etc. Having said that, the support team is *very* receptible to feedback and many of the features I've suggested or requested have been implemented since. **What problems is Better Stack solving and how is that benefiting you?** Better Stack allows us to pro-actively respond to incidents, downtime and/or slowness. ### 19. Best "everything under one roof" solution **Rating:** 5.0/5.0 stars **Reviewed by:** Rudolf O. | B2B Sales And Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Better Stack?** We loved everything - from the initial implementation, their customer support was amazing. We were looking for something that's easy to use and integrate. We're using their logs solution along with on-call and the experience for users is just beyond what other solutions offer right now. **What do you dislike about Better Stack?** There's nothing particular that came under our radar, we shared our suggestions for future nice-to-have features, but other than that, the tool does its job - and makes ours and my colleagues efficient. **What problems is Better Stack solving and how is that benefiting you?** We were looking for something that would provide a good UX for our engineers and work just as well. Additionally, when we compared the prices of other solutions, we had a clear winner. ### 20. A powerful tool to monitor server status - User friendly and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Better Stack?** Better Stack is an powerful and helpful tool to monitor server status and get alerts about any incidents, even on the basic plan. This tool offers many features and configuration options to always keep an eye on the server status. It can be decided independently which statuses should only be internally and which should be publicly visible. Along with the user-friendly interface and fast responding customer support this is really a great tool which is easy to implement and integrate. **What do you dislike about Better Stack?** Unfortunately, there are some minor restrictions on changing the status of a system on the public status page manually. However, this is nothing serious but rather a nice-to-have. **What problems is Better Stack solving and how is that benefiting you?** Better Stack immediately alerts the team in the event of unexpected incidents of a server so that you can act quickly. ### 21. It's more convenient than I thought. **Rating:** 5.0/5.0 stars **Reviewed by:** 성훈 . | 차장, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Better Stack?** Easy setup. Status visible at a glance. Configurable date information. Free to use. **What do you dislike about Better Stack?** Lack of settings for the detailed view feature. It's inconvenient that it's difficult to view previous records in a chart. **What problems is Better Stack solving and how is that benefiting you?** The point of immediately notifying by sending messages and texts to check the status. ### 22. Better Stack is the right tool for the job **Rating:** 5.0/5.0 stars **Reviewed by:** Manousos B. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2024 **What do you like best about Better Stack?** Even with the Free Plan, the service is awesome! Slick interface and easy to use for monitoring web sites/services and Backup Taks! It has a powerfull integration mechanism that allow us to adopt is easily! **What do you dislike about Better Stack?** Maybe more examples of real world integration samples! **What problems is Better Stack solving and how is that benefiting you?** Realtime Monitoring!!!! ### 23. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Damien W. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2024 **What do you like best about Better Stack?** I use Better Stack to monitor my web applications constantly. Better Stack keeps me updated with monitoring them and alerts me when there is a problem. It's super easy to use, and while I dread the "your site is down" emails, they are very helpful. I'm able to respond to outages quickly. Better Stack always has my back. I interact with the communication that they provide. For some of my apps, it sends me text messages and emails, which is extremely helpful. Better Stack allows me to acknowledge the incidents, which would be more helpful if I had a team around me. My company is just me, and seeing a Resolved email come through is fantastic. I haven't used customer support because the products stand so well on their own. It was super easy to implement monitoring, and now I don't even think about it. I'm very happy with their service. I haven't had to integrate it with systems other than my cell and email, but there are many options for integration beyond my needs. For usage of the site, I don't have to think about it since everything is working like a well-oiled machine. I interact with it when there is a problem, but most of the time, I don't actually need to go to their site as a solopreneur. The communication from them is superior to other options out there. I also use the site to set up new applications when I create them, but that isn't a daily occurrence. **What do you dislike about Better Stack?** Nothing that I can think of at this time. **What problems is Better Stack solving and how is that benefiting you?** Without Better Stack, I wouldn't have good coverage of my applications. It helps me monitor and alerts me of incidents with my web applications. ### 24. A User-Friendly, Highly Efficient Network Monitoring Solution with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Miike P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Better Stack?** BetterUptime from Better Stack has been a game-changer for me. I've found it to be incredibly user-friendly, making it a breeze to use regularly. What's even more impressive is how easy it was to get it up and running. The implementation process was straightforward, and I was able to integrate it into my network without any headaches. One of the standout features of Better Uptime is its exceptional customer support. They're always quick to respond and extremely helpful in resolving any issues that come up. I use Better Uptime frequently to keep a centralized eye on my entire network. It's become an essential tool for me, ensuring that I'm always aware of the status of my network. Plus, it's fantastic for keeping my users informed about the network's status and any planned maintenance or similar events. And something that I really like is the ability to receive calls and SMS alerts during issues. It's a relief to know that if something goes wrong, I'll be notified immediately, allowing me to address problems before they escalate. **What do you dislike about Better Stack?** While my experience with Better Uptime from Better Stack has been very positive, it's worth noting that the lack of integrated server monitoring might be a downside for some. Better Uptime relies on integrating with standard industry tools for this feature. This hasn't been an issue for me, but it could matter to those who prefer an all-in-one solution. **What problems is Better Stack solving and how is that benefiting you?** Centralized Network Monitoring: It provides a unified platform for monitoring the entire network. This centralization makes it easier to oversee network status and quickly identify issues, streamlining the monitoring process. Rapid Incident Notification: The platform's feature of sending calls and SMS alerts for issues ensures prompt notifications. This immediate awareness allows for quicker response to problems, minimizing potential downtime and disruptions. Ease of Use and Implementation: The user-friendly interface and straightforward implementation process make it accessible even for those who might not be highly technical. This ease of use ensures a smoother integration into existing systems. ### 25. Slick design and features, agressive pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2024 **What do you like best about Better Stack?** I was looking for a cheaper alternative of Papertrail and I immediately liked the slick design of BetterStack. They have basic metrics too so it could also be a replacement for Datadog if you don't need all the overkill features. Their support is nice and reactive: they were quick to resolve a bug in my configuration. **What do you dislike about Better Stack?** The metrics need some kind of auto-discovery feature. They have templates for K8, postgres etc but t currently requires some complex SQL queries that I didn't feel like digging into. That said, I signed up for logging and metrics was a bonus to me. **What problems is Better Stack solving and how is that benefiting you?** Great Papertrail-like logging monitforing. ### 26. Founder **Rating:** 5.0/5.0 stars **Reviewed by:** Kévin M. | Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Better Stack?** I'm extremely pleased with basically everything about Better Stack: the tool provides a plug-and-play solution to a problem, the interface is user-friendly, the tutorial was well-explained, and it's clearly documented. Using Python, the implementation was extremely simple. The customer support was helpful and clear in their answers. **What do you dislike about Better Stack?** Better Stack fullfilled all the needs and beyond. There is basically nothing to dislike. **What problems is Better Stack solving and how is that benefiting you?** Better Stack allows to search and filter specific logs, and even more impoprtantly, send notitifications on critical errors. That's very useful, without having to develop any custom code. ### 27. Fast realtime logging tool **Rating:** 5.0/5.0 stars **Reviewed by:** gabriel i. | Customer Service Representative (TurboTax), Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2024 **What do you like best about Better Stack?** The realtime logging is quick and reliable and it was very easy to get setup with node. **What do you dislike about Better Stack?** I just wished there was a little more retention period for the free plan. But I guess what they got now is fair **What problems is Better Stack solving and how is that benefiting you?** Helping with centralizing logging for my application hosted on kubernetes with multiple instances. ### 28. Easy to use for logs **Rating:** 4.0/5.0 stars **Reviewed by:** 🐿️ P. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Better Stack?** Using this to import logs from my distributed systems to one central place. It was pretty easy to integrate, because vector.dev is easy to understand and use. Could always go further and tweak more log parsing, but hey. **What do you dislike about Better Stack?** The aggregation of logs into graphs and alerts is a bit "getting used to" haven't understood everything about the SQL used there. Sometimes the UI gives me miracles, but overall this is good **What problems is Better Stack solving and how is that benefiting you?** Aggregates all my logs from my servers ### 29. We didn't even know our webpage had downtime / issues **Rating:** 5.0/5.0 stars **Reviewed by:** Frederic A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2024 **What do you like best about Better Stack?** The fastest setup time i experienced with any web application. Really intuative. The features that come out of the box for free is really nice. And even when i had issues setting up a oauth proxyied website the support helped with a work around and gave tech support for ssl issues. Really nice people. Could not recomend more. **What do you dislike about Better Stack?** The prices for really specific features seem a bit much for single persons. **What problems is Better Stack solving and how is that benefiting you?** Monitor downtime on our website and provide a status page which we can show our customers. ### 30. Great Monitoring Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Better Stack?** I have been using Better Stack for monitoring of some of my web services and I am greatly impressed. All my needs are fulfilled and I cannot be asking for more from the free subscription. **What do you dislike about Better Stack?** Sometimes the email updates are delayed but only a few times. **What problems is Better Stack solving and how is that benefiting you?** Its helping me with monitoring my web services and send alerts for any incidents. Which is pretty useful for me. ### 31. Great and easy tool to get started with monitoring servers **Rating:** 4.0/5.0 stars **Reviewed by:** Tommie J. | Head of Tech, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Better Stack?** That you easily can get started for free and setup was like less than 5 minutes. Then possibility to build out for more functionallity when needed and after your own budget. **What do you dislike about Better Stack?** Some things did not work as expected, i.e "looking for a word" in a frontend when it is being rendered in the browser. Threre were no such thing as like "wait X amount of ms for word Y to exist". **What problems is Better Stack solving and how is that benefiting you?** I get to know when my servers are not responding as they should. ### 32. Great tool, good user interface and allows for a free package to explore the product **Rating:** 5.0/5.0 stars **Reviewed by:** Thibaut M. | Senior Firmware Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Better Stack?** Free getting started tool! It's always nice to be able to start with a free version to see if the tool fits the needs. And this one does! Simple to use and integrate! **What do you dislike about Better Stack?** Not much. I'd like more emphasis on the dashboards and graphs. It's still in beta, so hoping for the best. There is a lot of great opportunities to plot logs. **What problems is Better Stack solving and how is that benefiting you?** I can access my logs from anywhere, even my phone. And plot the output without the need of bringing up tools myself. ### 33. Better Stack is absolutely awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse H. | Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Better Stack?** They provide a free status page that you can use with your own subdomain, which was really easy to set up and integrate with my website. They'll also call you when your website goes down, unlike some other services I tried. They have plenty of features for customizing your status page, such as custom css and javascript. The customer service was top notch, I even got a free T-Shirt just for being a customer! **What do you dislike about Better Stack?** I don't really have anything bad to say about them, and I haven't run into any friction using the service as of yet. **What problems is Better Stack solving and how is that benefiting you?** Better Stack lets me know when my website is down or not performing as expected. I will recieve an email and a phone call letting me know what's up, and it helps me respond quickly and find the source of the issue. ### 34. BetterStack is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Noah H. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2023 **What do you like best about Better Stack?** I would definitely say that the calling feature is the best part of BetterStack - my developers can be alerted almost instantly after an incident is started. I also love the simplicity and how easy it is to deploy the status page. I think that status pages now look really bad, Atlassian status pages just don't look that good; they're bland, no dark mode, and look like an old webpage. However, BetterStacks' Status Page looks absolutely amazing. I had an amazing support conversation with a BetterStack employee, I asked if I could recieve one more team member on my dashboard, which normally comes at a cost - they said yes! I was very surprised that they said yes, and very happy too. The support response time was a few hours, and I was kept updated. **What do you dislike about Better Stack?** I only have one thing, which is the lack of a Discord integration. I would like for me to be able to create incidents through a Discord bot. It would also be really really cool if there was a Discord bot in a channel that would edit its message based on the status. For example, there's a message that says "All Systems Operational," however, when there is an incident, the embed color changes to yellow and provides a timeline of all status updates, and the effected monitors. **What problems is Better Stack solving and how is that benefiting you?** BetterStack is making the process of calling IT members automatic. It will call IT right when an issue starts, including me! This makes downtime very minimal. Not only that, but I can track the ping of my website in multiple regions - allowing me to determine where I need to deploy edge servers at. ### 35. Very good website monitoring tool **Rating:** 5.0/5.0 stars **Reviewed by:** Rik V. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Better Stack?** Better Stack Uptime is intuitive, modern and advanced. All in one! For those starting out they have a sweet free plan, which I will highly recommend. And if you need more, they have affordable plans. Integrates and implementates very quickly. I use it for all my website/server monitoring. **What do you dislike about Better Stack?** The free plan has 3 minute checks instead of 30 second checks. **What problems is Better Stack solving and how is that benefiting you?** Better Stack provides a intuitive and advanced system for monitoring websites. In other systems it takes a lot of time to set up. But Better Stack was so intuitive, I was ready in no time. ### 36. Loving Betterstack **Rating:** 5.0/5.0 stars **Reviewed by:** Robby B. | Sr. Director of Technology, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2024 **What do you like best about Better Stack?** This feels like a much more modern implementation of alternatives that we have used in the past. **What do you dislike about Better Stack?** We have a few scenarios we would like to use Better Stack for that are a little lower priority, and I wish that there was more flexible pricing options that might fit some of our other scenarios so that we could use it more. **What problems is Better Stack solving and how is that benefiting you?** We are primarily using the web monitoring and built in escalation paths **Official Response from Magdalena Havlickova:** > Hi Robby, thanks for the kind feedback! Feel free to ping us at hello@betterstack.com. We're always happy to explore a tailored plan for your needs. ### 37. Best logging service **Rating:** 5.0/5.0 stars **Reviewed by:** Arthur C. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Better Stack?** I never understood how other services charge so much for logs and up time tracking. In the case of better stack my feeling is the opposite, how can they deliver so much for so little. Can't recommend enough if you are a startup. **What do you dislike about Better Stack?** Nothign yet. Din't dive into all the features though. **What problems is Better Stack solving and how is that benefiting you?** With it, we can easily communicate the status of our services to our clients. ### 38. Technical Status as a DevOps **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Better Stack?** simplicity of use and implementation, scenario customization **What do you dislike about Better Stack?** I was needed to pay to have a custom url **What problems is Better Stack solving and how is that benefiting you?** alerting our platform team efficiently and giving our internal team an easy view of our stack health ### 39. Fair pricing for great experienxe **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Better Stack?** The UX is fa fantastic. I spend no time this king about how to use it. It was a helpful tool from the get go. **What do you dislike about Better Stack?** Nothing so far. Let's hope it continues this way. **What problems is Better Stack solving and how is that benefiting you?** Observability increased after we started using BetterStack for log monitoring. We are now aware the status of our systems thanks to how easy it was to setup relevant alerts. ### 40. Surprising extras and a free tier that works! **Rating:** 5.0/5.0 stars **Reviewed by:** Peter C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Better Stack?** Signed up to quickly get the functionality of PagerDuty and Pingdom with a free tier, However what was a nice surprise were some of the extra features. Namely the embedded message system and the customizable public status pages. Right balance of complexity and configurability. **What do you dislike about Better Stack?** No issues so far. Great work guys! Ok one complaint. I would move the config for the notification message out of the Advanced tab. It would save us one click to use, and it is such a great feature. Might be easier to discover then. **What problems is Better Stack solving and how is that benefiting you?** Site monitoring and alerting were the essencials. Customizable status pages and messaging were bonus features we use now, but were not expecting. ### 41. It just works. I got setup in 40 seconds **Rating:** 5.0/5.0 stars **Reviewed by:** Roger Z. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Better Stack?** The heartbeat and monitors are well thought out and work perfectly on the first try. The setup is painless and the product is easy to use. **What do you dislike about Better Stack?** Not much. It works and does everything I need. **What problems is Better Stack solving and how is that benefiting you?** Better maraca let's me know when my website is down or when my servers are offline. ### 42. Best modern logging tool **Rating:** 4.5/5.0 stars **Reviewed by:** Job J. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Better Stack?** That its realtime without any delays. You also can make easy backups of your logs to s3. **What do you dislike about Better Stack?** Opening and vieuwing a log can be hard. The screen goes to another view you open a log for more details. **What problems is Better Stack solving and how is that benefiting you?** Easy logging view per line across multiple environments. ### 43. Great Software it makes a easy way to monitor services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Better Stack?** its ease of use and easy of integration. **What do you dislike about Better Stack?** nothing much as it solving almost my all problems **What problems is Better Stack solving and how is that benefiting you?** Its Helping in in Incident Mangement got alerts when any services is down or fluctuating ### 44. A complete solution for website monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Better Stack?** The elegant and very beautiful status pages, in addition to being able to use your own domain without paying, no service allows this, only Better Stack. The interface design is also very beautiful, in addition to the support being very efficient and always helping. **What do you dislike about Better Stack?** I have no criticisms, but it would be interesting to release new status page models, to vary some templates. **What problems is Better Stack solving and how is that benefiting you?** Better Stack helped me notify users when my service becomes unstable, down, and can display maintenance, as well as receive notifications when it goes down. ### 45. Ready to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Better Stack?** I have worked with many tools and most require a very long setup, better stack is a ready to use option and gives you the option to grow as you go to get to a final solution. **What do you dislike about Better Stack?** An onpremise option would be a good option to ensure that certain data is not exposed when it is sensitive. **What problems is Better Stack solving and how is that benefiting you?** solution ready for log view and log manipulation ### 46. Easy to use, works as it should, great APIs **Rating:** 5.0/5.0 stars **Reviewed by:** Roni . | Software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Better Stack?** Getting started with Uptime was easy, just sign up, create monitors and create a status page. Logs was also as easy with integrating Vercel with one click and my own backend with the great documentation **What do you dislike about Better Stack?** The pricing step from the generous free tier to the Freelancer tier is quite high. **What problems is Better Stack solving and how is that benefiting you?** Making sure my services stay up during business hours, and if not, knowing why they're down. ### 47. The best platform for uptime monitoring! **Rating:** 5.0/5.0 stars **Reviewed by:** Uri F. | CISO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Better Stack?** It's very easy to implement, integrate, and use, the UI is excellent and the monitoring is very reliable. **What do you dislike about Better Stack?** I can't think of anything negative about this platform. **What problems is Better Stack solving and how is that benefiting you?** I'm using it for uptime monitoring, alerts, and reporting. ### 48. Ease of use and top quality service **Rating:** 5.0/5.0 stars **Reviewed by:** Bogdan P. | Software Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Better Stack?** Perfect for small devs and their services, BetterStack is easy to set up and maintain, but there is no compromise on the amount of features you get. **What do you dislike about Better Stack?** I haven't found any reason not to use BetterStack **What problems is Better Stack solving and how is that benefiting you?** I can keep track of my server services without having to connect to my server, also is sending me reports on any incidents that may happen along the way. It keeps my website monitored so I can tempestively resolve incidents minimizing the downtime ### 49. Best Status Page service so far! **Rating:** 5.0/5.0 stars **Reviewed by:** Sandaru T. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Better Stack?** It's free to get started and comes along with bunch of useful tools and free custom domain option for your status page. **What do you dislike about Better Stack?** Not being able to enable mail update on a free account **What problems is Better Stack solving and how is that benefiting you?** BetterStack Allow us to host our own status page on our own domain with an ease ### 50. Awesome redefined monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Joël d. | Owner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Better Stack?** What stands out most about Better Stack for me are: - Their remarkable dashboard, incredibly user-friendly and modern. I haven't come across another company that excels in this aspect. - The advanced notification features, especially the option to receive a call when there's an issue, which is crucial for me. - Their outstanding support team, always ready and willing to assist whenever needed. **What do you dislike about Better Stack?** The status page lacks customization options in my opinion, such as the ability to change the background color. **What problems is Better Stack solving and how is that benefiting you?** Getting notifications when something goes down, especially getting a phone call is important. So I can know 24/7 when there is an issue. ## Better Stack Discussions - [Is better Uptime free?](https://www.g2.com/discussions/is-better-uptime-free) - 7 comments, 1 upvote - [View Better Stack pricing details and edition comparison](https://www.g2.com/products/better-stack/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-05-26+12%3A02%3A50+-0500&secure%5Bsession_id%5D=55e9de7a-9e54-47b7-93a1-b3a2ea63cd3e&secure%5Btoken%5D=fd09155da9e4ecb6d1d30da6aef6fc618957ec95b4a091d3914f22990bd341d4&format=llm_user) ## Better Stack Integrations - [Amazon CloudWatch](https://www.g2.com/products/amazon-cloudwatch/reviews) - [APACHE](https://www.g2.com/products/apache/reviews) - [Apache Kafka](https://www.g2.com/products/apache-kafka/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Azure Cloud Services](https://www.g2.com/products/azure-cloud-services/reviews) - [Cloudflare Network Services](https://www.g2.com/products/cloudflare-network-services/reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - [DigitalOcean](https://www.g2.com/products/digitalocean/reviews) - [Discord](https://www.g2.com/products/textaify-discord/reviews) - [Docker](https://www.g2.com/products/docker-inc-docker/reviews) - [Dokku](https://www.g2.com/products/dokku/reviews) - [Elastic Stack](https://www.g2.com/products/elastic-stack/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Fluentd](https://www.g2.com/products/fluentd/reviews) - [Fly.io](https://www.g2.com/products/fly-io/reviews) - [Front](https://www.g2.com/products/front/reviews) - [Google Cloud](https://www.g2.com/products/google-cloud/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [HAProxy](https://www.g2.com/products/haproxy/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kubernetes](https://www.g2.com/products/american-cloud-kubernetes/reviews) - [Linear](https://www.g2.com/products/linear/reviews) - [Microsoft Azure](https://www.g2.com/products/microsoft-microsoft-azure/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MongoDB](https://www.g2.com/products/ibm-mongodb/reviews) - [MySQL](https://www.g2.com/products/mysql/reviews) - [.NET](https://www.g2.com/products/net-2023-06-12/reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) - [Node.js](https://www.g2.com/products/node-js/reviews) - [Northflank](https://www.g2.com/products/northflank/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [PostgreSQL](https://www.g2.com/products/postgresql/reviews) - [Prometheus](https://www.g2.com/products/prometheus/reviews) - [Python](https://www.g2.com/products/python/reviews) - [Redis Software](https://www.g2.com/products/redis-software/reviews) - [Render](https://www.g2.com/products/render-render/reviews) - [Ruby on Rails](https://www.g2.com/products/ruby-on-rails/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [SMS.to](https://www.g2.com/products/sms-to/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - [Ubuntu](https://www.g2.com/products/ubuntu/reviews) - [Vercel](https://www.g2.com/products/vercel/reviews) - [WHMCS](https://www.g2.com/products/whmcs/reviews) - [Zabbix](https://www.g2.com/products/zabbix/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Better Stack Features **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **Functionality** - Baseline - Alerting - Multi-Site Monitoring - Reporting - Multi-Channel Alerting - Location Insights **Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Functionality** - Artificial Intelligence - Machine Learning - Systems Monitoring **Visibility** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Data Preparation** - Data Sources - Indexing - Automated Tagging - Data Blending **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Generative AI** - AI Text Generation **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Reliability Objectives & Service Operations - AI SRE Tools** - Intelligent On-Call Workflows - Error Budget Tracking - SLI & SLO Management - Service Health Modeling & Reporting **A/B Testing ** - Error and Bug Tracking - Split URL Testing - Data Analysis - Notes **Administration** - Activity Monitoring - Multi-Cloud Management - Automation - Auto-Scaling & Resource Optimization **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Issue Resolution** - Root Cause Identification - Proactive Identification - Resolution Guidance **Monitoring and Management** - Automation - Performance Baseline - Real-Time Monitoring **Analysis** - Track Trends - Detect Anomalies - Metric and Event Data - Search - Alerts - Live Tail **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Website Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Detection & Signal Quality - AI SRE Tools** - Cross-Telemetry Correlation - Change-Aware Detection - Adaptive Anomaly Detection - Alert Correlation & Noise Reduction **Visitor Information** - User Identification - Search Box **Analysis** - Reporting - Dashboards and Visualizations - Spend Forecasting and Optimization **Management** - System Integration - Alerting - Reporting **Visualization** - Dashboards - Data Discovery **Generative AI** - AI Text Generation - AI Text Summarization **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Log Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Investigation & Root Cause Analysis - AI SRE Tools** - Guided Incident Investigation - Live Debugging in Production - AI Root Cause Analysis - Runtime-Verified Root Cause Analysis **Generative AI** - AI Text Generation - AI Text Summarization **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support **Agentic AI - Session Replay** - Cross-system Integration **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Log Analysis** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Automation & Platform Controls - AI SRE Tools** - Automated Runbook & Workflow Execution - Human-in-the-Loop Remediation - Integration, APIs & Secure Access Controls - AI-Assisted Code Fix Generation **AI Features - Observability** - Predictive Insights - AI-Generated Incident Summaries - AI Anomaly Detection **Agentic AI - AIOps Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top Better Stack Alternatives - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (694 reviews) - [Sentry](https://www.g2.com/products/sentry/reviews) - 4.5/5.0 (197 reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) - 4.4/5.0 (568 reviews)