--- title: Batch Reviews meta\_title: 'Batch Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 41 reviews by the users' company size, role or industry to find out how Batch works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 41 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Batch Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Batch but has limited features. Are you part of the Batch team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Batch is a modern Customer Engagement Platform built for CRM teams seeking greater efficiency, agility, and autonomy in orchestrating their omnichannel campaigns (email, SMS, push notifications, in-app messages, landing pages, Ads, WhatsApp, RCS, etc.). Designed as a no-code solution, it’s the only CEP that combines a seamless interface, intelligent segmentation, an interactive journey builder, all messaging channels, and built-in analytics. With Batch, marketers can independently create, launch, and monitor personalized campaigns — simple or complex — without relying on engineering teams, even for anonymous audiences. The platform is powered by a high-performance, modern data foundation: it connects natively to Snowflake/BigQuery environments or composable CDPs, and consolidates multiple tools into one — campaign orchestrator, email and mobile router, and data platform — while delivering a user experience built for simplicity and performance. With Batch, marketing teams benefit from a sovereign, high-impact platform and expert support to take back control of customer engagement, accelerate CRM cycles, and generate more value with less complexity. With offices in France and Germany, Batch supports over 400 clients across 25 countries — Le Monde, La Redoute, Oscaro, Lacoste, Manomano, SNCF Connect, Tagesspiegel, Sky, Leclerc, Intermarché, Rewe, Lidl, Le Point, Sephora, BVG, Leboncoin, Mobile.de, dm-drogerie markt. * * * Seller [Batch](https://www.g2.com/sellers/batch) Discussions [Batch Community](https://www.g2.com/products/batch/discuss) Languages Supported German, English, French, Italian, Spanish Solution Type All-in-One Overview by Clément Da Costa Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 7 months [ View More Pricing Information ](https://www.g2.com/products/batch/pricing) ## Top-Rated Alternatives [ ![Braze](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Braze") Braze 4.5/5(1,688) ](https://www.g2.com/products/braze/reviews) [ ![Customer.io](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Customer.io") Customer.io 4.4/5(895) ](https://www.g2.com/products/customer-io/reviews) [ ![Insider One](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Insider One") Insider One 4.8/5(1,415) ](https://www.g2.com/products/insider-one/reviews) [ View All Alternatives ](https://www.g2.com/products/batch/competitors/alternatives) ## User Insights Average based on 41 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Batch Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Campaign ](https://www.g2.com/products/adobe-campaign/reviews) Show More ![Benjamin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin C.") BC Benjamin C. CRM Manager Mid-Market (51-1000 emp.) 1/29/2026 "Easy-to-Use Platform with Strong Success Manager Support" 5/5 What do you like best about Batch? Easy to use platform, with strong support fron the success managers. You hear the clients to that each time you meet our expectations during each realease Review collected by and hosted on G2.com. What do you dislike about Batch? Difficult to join some integration/ tech team to deep dive Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? Agility to activate late minute campaigns Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Samira G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samira G.") SG Samira G. Senior Loyalty & CRM Manager Mid-Market (51-1000 emp.) 6/21/2025 "User friendly and expertise" 4/5 What do you like best about Batch? What I appreciate most about Batch is the ease of use of the platform. With its very intuitive UI, anyone can quickly become proficient with the tool. Additionally, the support is of high quality with onboarding teams and CSMs who are experts in the tool and in the CRM field. I highly recommend it :) Review collected by and hosted on G2.com. What do you dislike about Batch? Certain aspects of the MEP are not yet available on the CEP, such as in-app for example. The tool is still under development for emailing even though this part is already very comprehensive! Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? Batch allows centralization of email, app push, and SMS campaigns to provide an omnichannel experience for our clients. We have been able to set up brand new automated journeys by linking the different platforms, something we couldn't do before and which degraded the CRM customer experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Antoine J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antoine J.") AJ Antoine J. Senior CRM Specialist Enterprise (\> 1000 emp.) 6/19/2025 "Very efficient CEP with a good UX and good support" 5/5 What do you like best about Batch? The quality of the UX, very easy to use. Set up campaigns is very quick, and in case of problems, the support is always available to help. Review collected by and hosted on G2.com. What do you dislike about Batch? As we don’t currently use the CEP interface, web push and app push omnichannel strategy is difficult to setup Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? Possibility to send messages easily in a lot of languages Review collected by and hosted on G2.com. Show More 1/29/2026 Validated ReviewerSource: Organic ![Clémence T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clémence T.") CT Clémence T. Customer Care & Journey Manager (Europe) Enterprise (\> 1000 emp.) 6/19/2025 "A solid partner" 4.5/5 What do you like best about Batch? After a call for tenders to find a new partner for our mobile marketing (push), we chose Batch. A solid partner, with great references, competent collaborators, but also (and this is important) very friendly. The support is therefore of high quality! The setup and migration of our old campaigns have just been successfully completed, and we are eager to now use all the new possibilities that Batch offers us. Review collected by and hosted on G2.com. What do you dislike about Batch? For the moment, nothing to report, Batch has been present in this installation. Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? Batch allows us greater flexibility and autonomy to create our Push campaigns. They also allow us to easily conduct A/B/C tests and better track the performance of all our campaigns. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Baptiste L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Baptiste L.") BL Baptiste L. Project manager / Product owner Small-Business (50 or fewer emp.) 7/1/2025 "The CEP that allows us to boost our business with ease" 5/5 What do you like best about Batch? Batch is the tool that allows us to manage all of our marketing campaigns in a simple, intuitive, and effective way, with a constant evolution of the platform according to our needs. The strength of Batch is that we benefit from truly personalized support, with a team that is always responsive, very involved, and there whenever we need them. It's simply brilliant. Review collected by and hosted on G2.com. What do you dislike about Batch? There are no major drawbacks to using Batch. Of course, as with any tool, there are always some minor adjustments or developments to anticipate, but we have a clear vision of the roadmap and upcoming features, which is reassuring and very appreciable. Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? Batch allows us to centralize everything in a single tool, especially for our marketing campaigns, emails, and push notifications. What we particularly appreciate is the easy access to data, the almost infinite personalization, and above all, an ultra-optimized dashboard that allows the marketing team to be completely autonomous from the IT squad. And that's the real strength. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Verified User in Gambling & Casinos](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Gambling & Casinos") UG Verified User in Gambling & Casinos Enterprise (\> 1000 emp.) 2/4/2026 "Batch and push notifications: simplicity via Acc V7" 4/5 What do you like best about Batch? The ACC V7 connector is easy to use. Review collected by and hosted on G2.com. What do you dislike about Batch? small user because only in Adobe connector mode/ no problem Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? I was able to send push notifications that Adobe couldn't send. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Romain S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Romain S.") RS Romain S. Responsable Produit - Publicité / Collecte d’audience / Conformité Enterprise (\> 1000 emp.) 6/19/2025 "Excellent omnicanal platform" 5/5 What do you like best about Batch? Batch offers a state-of-the art and intuitive marketing platform to get in touch with your clients using app and web push notifications and email. Its automation builder creates effective ways to fit your company's marketing strategy. Review collected by and hosted on G2.com. What do you dislike about Batch? The e-mail tools are still young and could be improved for media publishers to better serve the newsletters usecases. Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? Batch helps us contact our users in a fast and effective way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rim A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rim A.") RA Rim A. CRM project leader Mid-Market (51-1000 emp.) 6/19/2025 "Enriching" 4.5/5 What do you like best about Batch? I think Batch has exceeded all expectations, especially with the announcement of their Synching agent and the collaboration with Snowflake. Review collected by and hosted on G2.com. What do you dislike about Batch? Nothing specific. They're always super reactive. Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? The platform is quite intuitive. In my job, we need to move forward quickly and don't have time to dig around every time to find a feature. With batch, we go straight to the point. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") CO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 6/19/2025 "Super Keynote! As always :)" 5/5 What do you like best about Batch? The diversity of solutions on a single interface, I love the fact that everything is centralized. It's intuitive, skill development happens quickly and naturally. The responsiveness of the support teams and the Batch - Client follow-up make Batch a true partner for its clients. Review collected by and hosted on G2.com. What do you dislike about Batch? I would love for us to be able to have multiple levels of certifications Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? We did not have a real solution for the push part in our strategy; we started doing push less than 2 years ago. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 6/19/2025 "Kaythleen - SRP" 4.5/5 What do you like best about Batch? The interface and the features offered, overall, by the platform Review collected by and hosted on G2.com. What do you dislike about Batch? The distinction between IOS / AND when programming certain levers such as Push Outside App and In-App Review collected by and hosted on G2.com. What problems is Batch solving and how is that benefiting you? Batch allows us to communicate with our member clients by prioritizing a channel that encourages direct and more effective traffic (push notifications) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 7 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/batch/pricing) Batch Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9e6d9338f250174ed915e718b8144e5a/braze.jpg "Product Avatar Image") Braze 4.5/5(1,688) [ Compare Now ](https://www.g2.com/compare/batch-vs-braze) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4234a425940e4778aeaa2b617341b16f/airship.png "Product Avatar Image") Airship 4/5(83) [ Compare Now ](https://www.g2.com/compare/airship-vs-batch) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b1f08b5eb3285149fd8a0c0b64ebed1c/customer-io.png "Product Avatar Image") Customer.io 4.4/5(895) [ Compare Now ](https://www.g2.com/compare/batch-vs-customer-io) ##### ##### Batch Features Analysis Application Attribution Campaign Analysis Activity Dashboard Campaigns Alerts/Notifications Customize Scheduling Analytics Campaign Performance Audience Insights Optimization A/B Testing Personalization Rich Notifications [ View More Features ](https://www.g2.com/products/batch/features) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Email Template Builder](https://www.g2.com/categories/email-template-builder) [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Email Template Builder](https://www.g2.com/categories/email-template-builder)[Personalization](https://www.g2.com/categories/personalization)[Mobile Marketing](https://www.g2.com/categories/mobile-marketing)[Push Notification](https://www.g2.com/categories/push-notification)[Personalization Engines](https://www.g2.com/categories/personalization-engines) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which survey platforms keep response quality high even when the questionnaire has more than ten questions?](https://www.g2.com/discussions/which-survey-platforms-keep-response-quality-high-even-when-the-questionnaire-has-more-than-ten-questions)[What event registration and ticketing software can a small events team set up without paying for an expensive implementation or outside consultant?](https://www.g2.com/discussions/what-event-registration-and-ticketing-software-can-a-small-events-team-set-up-without-paying-for-an-expensive-implementation-or-outside-consultant)[Top tools for managing reserved instance usage](https://www.g2.com/discussions/what-are-the-top-tools-for-managing-reserved-instance-usage) [Which secure data room providers offer the best collaboration tools for legal teams?](https://www.g2.com/discussions/which-secure-data-room-providers-offer-the-best-collaboration-tools-for-legal-teams)[What platform provides the best analytics for incident trends?](https://www.g2.com/discussions/what-platform-provides-the-best-analytics-for-incident-trends)[Pros and Cons Details](https://www.g2.com/products/batch/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)