Batch Reviews & Product Details

What I appreciate most about Batch is the ease of use of the platform. With its very intuitive UI, anyone can quickly become proficient with the tool. Additionally, the support is of high quality with onboarding teams and CSMs who are experts in the tool and in the CRM field. I highly recommend it :) Review collected by and hosted on G2.com.

Certain aspects of the MEP are not yet available on the CEP, such as in-app for example. The tool is still under development for emailing even though this part is already very comprehensive! Review collected by and hosted on G2.com.

After a call for tenders to find a new partner for our mobile marketing (push), we chose Batch. A solid partner, with great references, competent collaborators, but also (and this is important) very friendly. The support is therefore of high quality! The setup and migration of our old campaigns have just been successfully completed, and we are eager to now use all the new possibilities that Batch offers us. Review collected by and hosted on G2.com.

For the moment, nothing to report, Batch has been present in this installation. Review collected by and hosted on G2.com.

Batch is the tool that allows us to manage all of our marketing campaigns in a simple, intuitive, and effective way, with a constant evolution of the platform according to our needs.

The strength of Batch is that we benefit from truly personalized support, with a team that is always responsive, very involved, and there whenever we need them. It's simply brilliant. Review collected by and hosted on G2.com.

There are no major drawbacks to using Batch. Of course, as with any tool, there are always some minor adjustments or developments to anticipate, but we have a clear vision of the roadmap and upcoming features, which is reassuring and very appreciable. Review collected by and hosted on G2.com.

Batch offers a state-of-the art and intuitive marketing platform to get in touch with your clients using app and web push notifications and email. Its automation builder creates effective ways to fit your company's marketing strategy. Review collected by and hosted on G2.com.

The e-mail tools are still young and could be improved for media publishers to better serve the newsletters usecases. Review collected by and hosted on G2.com.

I think Batch has exceeded all expectations, especially with the announcement of their Synching agent and the collaboration with Snowflake. Review collected by and hosted on G2.com.

Nothing specific. They're always super reactive. Review collected by and hosted on G2.com.

The diversity of solutions on a single interface, I love the fact that everything is centralized. It's intuitive, skill development happens quickly and naturally. The responsiveness of the support teams and the Batch - Client follow-up make Batch a true partner for its clients. Review collected by and hosted on G2.com.

I would love for us to be able to have multiple levels of certifications Review collected by and hosted on G2.com.

The quality of the UX, very easy to use. Set up campaigns is very quick, and in case of problems, the support is always available to help. Review collected by and hosted on G2.com.

As we don’t currently use the CEP interface, web push and app push omnichannel strategy is difficult to setup Review collected by and hosted on G2.com.

The interface and the features offered, overall, by the platform Review collected by and hosted on G2.com.

The distinction between IOS / AND when programming certain levers such as Push Outside App and In-App Review collected by and hosted on G2.com.

The support from Claire for several years now, who truly understands our challenges in a highly competitive sector Review collected by and hosted on G2.com.

Nothing to report, perhaps some support on organizational functions that you have (roadmap) Review collected by and hosted on G2.com.

I really like how Batch makes it easy to send personalized push notifications for mobile apps, helping boost engagement without overwhelming users. Review collected by and hosted on G2.com.

One thing I dislike about Batch is that the dashboard can feel a bit overwhelming at first, especially when trying to set up more advanced push notification campaigns. Review collected by and hosted on G2.com.