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At a Glance
Market Segments
Enterprise (44.7% of reviews)
Mid-Market (56.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Batch
Star Rating
(39)4.6 out of 5
Market Segments
Enterprise (44.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BatchBraze
Star Rating
(1,431)4.5 out of 5
Market Segments
Mid-Market (56.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BrazeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Batch excels in ease of use with a score of 9.7, making it a preferred choice for teams looking for a user-friendly interface, while Braze, with a score of 8.4, is noted for having a steeper learning curve.
- Reviewers mention that Batch's automated email responses feature scores 8.3, which is highly appreciated for its reliability, whereas Braze's similar functionality is rated lower, indicating potential gaps in automation efficiency.
- G2 users highlight Batch's superior campaign customization capabilities, scoring 9.3, which allows for more tailored marketing efforts compared to Braze's score of 8.6, suggesting that Batch offers more flexibility in campaign design.
- Users on G2 emphasize Batch's strong performance in triggered notifications, achieving a perfect score of 10.0, which is crucial for real-time engagement, while Braze's score of 9.0 indicates it may not be as responsive in this area.
- Reviewers say that Batch's quality of support is rated at 9.4, reflecting a strong commitment to customer service, while Braze's score of 8.5 suggests there may be room for improvement in their support offerings.
- Users report that Batch's dynamic segmentation feature scores 8.3, allowing for effective audience targeting, whereas Braze's segmentation capabilities, while still strong, score slightly lower, indicating Batch may provide a more robust solution for personalized marketing.
Pricing
Entry-Level Pricing
Batch
No pricing availableBraze
No pricing availableFree Trial
Batch
No trial information availableBraze
Free Trial is available
Ratings
Meets Requirements
8.5
36
8.5
944
Ease of Use
9.5
35
8.3
1,151
Ease of Setup
8.7
27
7.6
637
Ease of Admin
8.8
12
8.5
350
Quality of Support
9.5
35
8.5
899
Has the product been a good partner in doing business?
9.4
12
8.9
358
Product Direction (% positive)
10.0
36
9.2
910
Features by Category
Email Marketing
Not enough data
8.8
563
Not enough data
8.8
534
Not enough data
8.4
539
Not enough data
8.3
449
Online Marketing
Not enough data
6.9
356
Not enough data
8.4
478
Not enough data
8.7
519
Not enough data
8.4
493
Not enough data
7.3
371
Lead Management
Not enough data
7.5
390
Not enough data
7.5
397
Not enough data
8.6
530
Not enough data
6.8
324
Not enough data
7.4
351
Not enough data
7.5
380
Not enough data
Feature Not Available
Not enough data
7.8
381
Campaign Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
6.7
325
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.6
329
Reporting & Analytics
Not enough data
7.8
530
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.7
399
Not enough data
Feature Not Available
Platform
Not enough data
8.3
444
Not enough data
Feature Not Available
Not enough data
8.5
442
Not enough data
7.7
349
Not enough data
7.7
399
Not enough data
8.5
428
Not enough data
Feature Not Available
Agentic AI - Marketing Automation
Not enough data
6.5
39
Not enough data
6.6
37
Not enough data
6.7
37
Not enough data
6.5
37
Not enough data
6.4
37
Not enough data
6.4
36
Integration
Not enough data
7.8
447
Not enough data
8.1
430
Not enough data
7.9
391
Campaigns
8.8
26
8.6
448
8.9
26
9.0
484
8.5
26
8.6
443
8.6
26
8.8
492
9.5
26
8.9
467
Analytics
8.3
25
8.2
490
7.9
24
7.7
452
Optimization
8.3
21
8.7
471
9.1
23
8.8
480
8.3
23
8.3
392
8.1
19
8.1
390
Agentic AI - Push Notification
Not enough data
6.4
39
Not enough data
6.5
38
Not enough data
6.3
37
Segmentation
Not enough data
8.8
210
Not enough data
8.5
198
Targeting
Not enough data
8.6
192
Not enough data
8.5
177
Triggered Content
Not enough data
7.7
116
Not enough data
9.1
199
Not enough data
9.1
195
Personalized Content
Not enough data
7.4
116
Not enough data
7.1
110
Not enough data
7.0
107
Agentic AI - Personalization Engines
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
7.5
10
Not enough data
6.7
9
Not enough data
6.9
9
Not enough data
6.5
9
Templates
Not enough data
7.8
129
Not enough data
Feature Not Available
Not enough data
7.4
124
Not enough data
7.9
129
Edit
Not enough data
7.1
124
Not enough data
8.3
127
Not enough data
7.8
126
Logistics
Not enough data
7.3
127
Not enough data
7.0
122
Not enough data
7.6
122
Not enough data
Feature Not Available
Generative AI
Not enough data
6.7
85
Not enough data
Feature Not Available
Agentic AI - Email Template Builder
Not enough data
5.5
30
Not enough data
5.5
30
Text Messaging
Not enough data
8.6
66
Not enough data
8.0
66
Not enough data
8.7
67
Not enough data
8.2
64
Not enough data
8.1
63
Not enough data
8.1
65
Not enough data
8.7
66
Not enough data
8.3
66
SMS Platform
Not enough data
7.9
64
Not enough data
8.5
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
63
Not enough data
7.9
63
Agentic AI - SMS Marketing
Not enough data
6.3
16
Not enough data
6.5
16
Not enough data
6.5
16
Not enough data
6.8
16
Not enough data
6.6
16
Not enough data
6.4
16
Platform Basics
Not enough data
8.3
109
Not enough data
8.5
105
Platform Data
Not enough data
7.7
107
Not enough data
7.4
103
Not enough data
7.6
107
Not enough data
7.5
107
Platform Additional Functionality
Not enough data
7.7
105
Not enough data
7.6
104
Not enough data
Feature Not Available
Agentic AI - Customer Journey Analytics
Not enough data
6.5
31
Not enough data
6.4
30
Not enough data
6.7
30
Not enough data
6.6
30
WhatsApp Messaging - WhatsApp Marketing
Not enough data
8.5
14
Not enough data
9.0
13
Not enough data
8.5
13
Not enough data
8.9
12
Not enough data
8.6
12
Not enough data
8.3
12
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.5
12
Not enough data
8.2
13
Not enough data
Feature Not Available
Not enough data
8.2
13
Agentic AI - Personalization
Not enough data
6.4
32
Not enough data
6.2
32
Not enough data
6.4
32
Not enough data
6.2
32
Not enough data
6.2
32
Not enough data
6.2
32
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
8.2
18
7.5
384
8.2
19
7.7
473
|
Verified
6.9
18
7.0
342
|
Verified
7.9
18
6.9
370
|
Verified
Campaigns
8.3
16
7.5
329
|
Verified
9.5
19
9.0
460
|
Verified
8.0
14
7.6
311
8.2
13
6.6
232
8.6
15
8.9
438
|
Verified
8.5
17
8.7
452
|
Verified
Engagement
7.8
12
7.4
267
Platform
8.3
16
8.3
391
8.1
12
8.2
363
|
Verified
8.9
14
7.9
320
Agentic AI - Mobile Marketing
Not enough data
6.5
40
Not enough data
6.7
42
Not enough data
6.7
40
Not enough data
6.6
40
Not enough data
6.5
40
Not enough data
6.5
41
Categories
Categories
Shared Categories
Batch and Braze are categorized as Mobile Marketing, Email Template Builder, Push Notification, Personalization, Personalization Engines, SMS Marketing, and Marketing Automation
Unique Categories
Batch has no unique categories
Reviews
Reviewers' Company Size
Batch
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Braze
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Leisure, Travel & Tourism
10.5%
Broadcast Media
10.5%
Retail
7.9%
Marketing and Advertising
7.9%
Online Media
5.3%
Other
57.9%
Financial Services
11.9%
Marketing and Advertising
7.3%
Information Technology and Services
6.4%
Health, Wellness and Fitness
6.3%
Food & Beverages
5.8%
Other
62.3%
Discussions
Batch has no discussions with answers
What is Braze used for?
4 Comments
NR
Marketing automation across various channels Read more
Braze has no more discussions with answers
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