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At a Glance
Market Segments
Enterprise (44.7% of reviews)
Mid-Market (56.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Batch
Star Rating
(39)4.6 out of 5
Market Segments
Enterprise (44.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BatchBraze
Star Rating
(1,438)4.5 out of 5
Market Segments
Mid-Market (56.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BrazeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Braze excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Batch. Users appreciate its powerful capabilities for executing personalized customer journeys, highlighting features like robust segmentation and event-based triggering.
- Users say that Batch stands out for its ease of use and intuitive interface, making it a reliable choice for teams looking to streamline their marketing efforts. Recent feedback emphasizes its effectiveness in managing app and web push notifications and email campaigns.
- Reviewers mention that Braze's extensive documentation and webhook integrations enhance its usability, allowing teams to create complex audience paths efficiently. This flexibility is a key advantage for users needing to integrate various tools into their marketing strategies.
- According to verified reviews, Batch shines in its quick implementation process, with users noting that the onboarding experience is straightforward and user-friendly. This aspect is particularly beneficial for teams looking to get up and running without extensive delays.
- G2 reviewers highlight that while both platforms offer strong support, Batch receives higher marks for the quality of its customer service. Users appreciate the responsive support team, which contributes to a smoother experience when addressing issues or questions.
- Users report that Braze, despite its strengths, can be more complex to set up compared to Batch. Some users have noted challenges during the initial configuration, which may require more technical expertise, potentially slowing down the onboarding process for less experienced teams.
Pricing
Entry-Level Pricing
Batch
No pricing availableBraze
No pricing availableFree Trial
Batch
No trial information availableBraze
Free Trial is available
Ratings
Meets Requirements
8.5
36
8.5
947
Ease of Use
9.5
35
8.3
1,154
Ease of Setup
8.7
27
7.6
639
Ease of Admin
8.8
12
8.5
351
Quality of Support
9.5
35
8.5
901
Has the product been a good partner in doing business?
9.4
12
8.9
359
Product Direction (% positive)
10.0
36
9.2
913
Features by Category
Email Marketing
Not enough data
8.8
563
Not enough data
8.8
534
Not enough data
8.4
539
Not enough data
8.3
449
Online Marketing
Not enough data
6.9
356
Not enough data
8.4
478
Not enough data
8.7
519
Not enough data
8.4
493
Not enough data
7.3
371
Lead Management
Not enough data
7.5
390
Not enough data
7.5
397
Not enough data
8.6
531
Not enough data
6.8
324
Not enough data
7.4
351
Not enough data
7.5
380
Not enough data
Feature Not Available
Not enough data
7.8
381
Campaign Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
6.7
325
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.6
329
Reporting & Analytics
Not enough data
7.8
530
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.7
399
Not enough data
Feature Not Available
Platform
Not enough data
8.3
444
Not enough data
Feature Not Available
Not enough data
8.5
442
Not enough data
7.7
349
Not enough data
7.7
399
Not enough data
8.5
429
Not enough data
Feature Not Available
Agentic AI - Marketing Automation
Not enough data
6.5
39
Not enough data
6.6
37
Not enough data
6.7
37
Not enough data
6.5
37
Not enough data
6.4
37
Not enough data
6.4
36
Integration
Not enough data
7.8
447
Not enough data
8.1
430
Not enough data
7.9
391
Campaigns
8.8
26
8.6
448
8.9
26
9.0
484
8.5
26
8.6
443
8.6
26
8.8
492
9.5
26
8.9
468
Analytics
8.3
25
8.2
490
7.9
24
7.7
452
Optimization
8.3
21
8.7
471
9.1
23
8.8
481
8.3
23
8.3
392
8.1
19
8.1
390
Agentic AI - Push Notification
Not enough data
6.4
39
Not enough data
6.5
38
Not enough data
6.3
37
Segmentation
Not enough data
8.8
210
Not enough data
8.5
198
Targeting
Not enough data
8.6
192
Not enough data
8.5
177
Triggered Content
Not enough data
7.7
116
Not enough data
9.1
199
Not enough data
9.1
195
Personalized Content
Not enough data
7.4
116
Not enough data
7.1
110
Not enough data
7.0
107
Agentic AI - Personalization Engines
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
7.5
10
Not enough data
6.7
9
Not enough data
6.9
9
Not enough data
6.5
9
Templates
Not enough data
7.8
129
Not enough data
Feature Not Available
Not enough data
7.4
124
Not enough data
7.9
129
Edit
Not enough data
7.1
124
Not enough data
8.3
127
Not enough data
7.8
126
Logistics
Not enough data
7.3
127
Not enough data
7.0
122
Not enough data
7.6
122
Not enough data
Feature Not Available
Generative AI
Not enough data
6.7
85
Not enough data
Feature Not Available
Agentic AI - Email Template Builder
Not enough data
5.5
30
Not enough data
5.5
30
Text Messaging
Not enough data
8.6
66
Not enough data
8.0
66
Not enough data
8.7
67
Not enough data
8.2
64
Not enough data
8.1
63
Not enough data
8.1
65
Not enough data
8.7
66
Not enough data
8.3
66
SMS Platform
Not enough data
7.9
64
Not enough data
8.5
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
63
Not enough data
7.9
63
Agentic AI - SMS Marketing
Not enough data
6.3
16
Not enough data
6.5
16
Not enough data
6.5
16
Not enough data
6.8
16
Not enough data
6.6
16
Not enough data
6.4
16
Platform Basics
Not enough data
8.3
110
Not enough data
8.5
106
Platform Data
Not enough data
7.7
107
Not enough data
7.4
103
Not enough data
7.6
107
Not enough data
7.5
107
Platform Additional Functionality
Not enough data
7.7
105
Not enough data
7.6
104
Not enough data
Feature Not Available
Agentic AI - Customer Journey Analytics
Not enough data
6.5
31
Not enough data
6.4
30
Not enough data
6.7
30
Not enough data
6.6
30
WhatsApp Messaging - WhatsApp Marketing
Not enough data
8.5
14
Not enough data
9.0
13
Not enough data
8.5
13
Not enough data
8.9
12
Not enough data
8.6
12
Not enough data
8.3
12
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.5
12
Not enough data
8.2
13
Not enough data
Feature Not Available
Not enough data
8.2
13
Agentic AI - Personalization
Not enough data
6.4
32
Not enough data
6.2
32
Not enough data
6.4
32
Not enough data
6.2
32
Not enough data
6.2
32
Not enough data
6.2
32
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
8.2
18
7.5
384
8.2
19
7.7
473
|
Verified
6.9
18
7.0
342
|
Verified
7.9
18
6.9
370
|
Verified
Campaigns
8.3
16
7.5
329
|
Verified
9.5
19
9.0
461
|
Verified
8.0
14
7.6
311
8.2
13
6.6
232
8.6
15
8.9
439
|
Verified
8.5
17
8.7
453
|
Verified
Engagement
7.8
12
7.4
267
Platform
8.3
16
8.3
391
8.1
12
8.2
363
|
Verified
8.9
14
7.9
320
Agentic AI - Mobile Marketing
Not enough data
6.5
40
Not enough data
6.7
42
Not enough data
6.7
40
Not enough data
6.6
40
Not enough data
6.5
40
Not enough data
6.5
41
Categories
Categories
Shared Categories
Batch and Braze are categorized as Mobile Marketing, Email Template Builder, Push Notification, Personalization, Personalization Engines, SMS Marketing, and Marketing Automation
Unique Categories
Batch has no unique categories
Reviews
Reviewers' Company Size
Batch
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Braze
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Leisure, Travel & Tourism
10.5%
Broadcast Media
10.5%
Retail
7.9%
Marketing and Advertising
7.9%
Online Media
5.3%
Other
57.9%
Financial Services
11.9%
Marketing and Advertising
7.3%
Information Technology and Services
6.4%
Health, Wellness and Fitness
6.3%
Food & Beverages
5.7%
Other
62.4%
Discussions
Batch has no discussions with answers
What is Braze used for?
4 Comments
NR
Marketing automation across various channels Read more
Braze has no more discussions with answers
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