# BackupAssist Reviews
**Vendor:** BackupAssist  
**Category:** [Server Backup Software](https://www.g2.com/categories/server-backup)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 19
## About BackupAssist
BackupAssist is the leading-edge provider of affordable Windows Server Backup and DR software. Used in over 165 countries, our award-winning software helps businesses avert financial ruin when disaster strikes. NEW!!! - Our latest software includes: \* 365 - an Office backup software \* WFH - workstation and work from home cyber resilience solution \* ER - Disk-to-disk-to-cloud backups, for recovery anywhere. Express Recovery, Easy Restore, for Enduring Resilience. Fully automated and lockdown friendly. Our software allows for the back up of anything from just a few files to whole servers—virtual or physical. It supports all modern backup destinations from local to external disks, network locations, to public and private cloud. Our unique and renowned CryptoSafeGuard feature protects our customer&#39;s backups from ransomware by stopping infected files from being backed up. SMS and email alerts keep them in the loop if crypto-malware strikes. For additional information (and a FREE TRIAL of our software), please visit www.backupassist.com.




## BackupAssist Reviews
  ### 1. Great backup product for a good value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karel G. | Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2024

**What do you like best about BackupAssist?**

This product is very well priced and has very good backup features including add ons.

**What do you dislike about BackupAssist?**

I have not found any issues with this product so I cannot realy comment on the dislikes. I did not find any dislikes based on our backup needs.

**What problems is BackupAssist solving and how is that benefiting you?**

Very good value and features for the money paid for product

  ### 2. Malware application software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francis O. | IT Consultant, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 24, 2019

**What do you like best about BackupAssist?**

I like the way it has a remote management system to manage and monitor all documents and files in a backup site and cloud.

**What do you dislike about BackupAssist?**

As for my use with this tool no any downsides experienced so far.

**Recommendations to others considering BackupAssist:**

I recomend this tool for official application such goverment entity to provide a wide range of retriving back useful information or documents.

**What problems is BackupAssist solving and how is that benefiting you?**

I have been using this great tool as a support on site as the user is able to to restore the original documents,file to the entire server.

  ### 3. Easy and Secure Backup Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anne M. | Software Associate, Telecommunications, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2019

**What do you like best about BackupAssist?**

Easy to setup and use.
I like how it integrates with other applications like AWS.
You can create a backup for your SQL databases from local server and have it stored on their Cloud platform.
Fast synchronization speeds and highly secured platform.


**What do you dislike about BackupAssist?**

To use certain feature like cloud storage and server backup additional license is required and its quite expensive.

**What problems is BackupAssist solving and how is that benefiting you?**

This platform really saves on time to backup files and its easy to use, essential for any business and has recovery options as well as remote access which I believe its quite helpful, I would recommend its implementation any day.

  ### 4. Great Backup software, modular costing too.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brendy N. | IT Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2019

**What do you like best about BackupAssist?**

Setting up backups are no hassle, restoring is equally simple.

**What do you dislike about BackupAssist?**

When I first began buying and using BA I found the backup types a little confusing but having read the site guides, its much easier to understand now.

**What problems is BackupAssist solving and how is that benefiting you?**

Large Backups were taking too long, using system protection with incremental backups to NAS and data containers I can restore to dates while only using minimal extra backup data to achieve this.

  ### 5. BackupAssist software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nida A. | Customer Service Representative (CSR), Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2019

**What do you like best about BackupAssist?**

It is compatible with all Windows operation system. It can back up almost all the media storage files. t is one of the easiest software i found for my work.

**What do you dislike about BackupAssist?**

They do not offer much feature.Maintenance of the software can remove many bugs from it which is very necessary.

**Recommendations to others considering BackupAssist:**

I highly recommended thi software to most of the people who are running their business or working in a good organization.

**What problems is BackupAssist solving and how is that benefiting you?**

With the help of this software i am able recover my deleted data which happens by mistake. I can recover my emails and other important files.

  ### 6. How this product helped me grow.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2019

**What do you like best about BackupAssist?**

It's predictable backup it is secure and all the backups i do aren't compromised by attacks or anything . It's priced moderately and  whenever i need to any kind of support it's always available .                                                           
I'll highly recommend this product to growing  businesses.


**What do you dislike about BackupAssist?**

The only thing that i dislike is it's only available for windows servers .While most of the servers by small businesses use linux platforms as they are open source . So this is the only thing i dislike about it .

**Recommendations to others considering BackupAssist:**

It's a great product . Go for it !

**What problems is BackupAssist solving and how is that benefiting you?**

Well i am currently using it to backup my data efficiently and securely. . Using this product i don't have to worry about losing my important data .

  ### 7. Great for small businesses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2019

**What do you like best about BackupAssist?**

The single screen control is very user friendly. It's convenient that you can choose to back up your data to both onsite and offsite. The free trial was a great way to figure out if this tool would work for us. 


**What do you dislike about BackupAssist?**

We haven't really had any problems, so for now, no complaints. 

**What problems is BackupAssist solving and how is that benefiting you?**

Luckily, we haven't had to use the disaster recovery feature yet, but that's the main reason we started using this product. We feel much more confident now knowing that 100% of our data is backed up. Also, as a small business, we're probably not going to be a target for ransomware, but it's great to know that BackupAssist can both detect and protect against it. 

  ### 8. Nice solution for a good price

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gerardo David D. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2019

**What do you like best about BackupAssist?**

The price.  Your money really worth it, even the scope of this solution is limited

**What do you dislike about BackupAssist?**

Lacks of more feature of backup.  You can only works with HyperV enviroments, would be nice to include Vmware

**Recommendations to others considering BackupAssist:**

If your enviroment is not too big, and your virtual servers are in Hyper-V, BackupAssist is the correct choice for you no hesitation

**What problems is BackupAssist solving and how is that benefiting you?**

Basically BackupAssist helped me to make trustable backups of my SQL Servers

  ### 9. Excellent for hardware. backup!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anna Beth H. | Teacher, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2019

**What do you like best about BackupAssist?**

I love how easy it is for me to backup my hardware on my computer.

**What do you dislike about BackupAssist?**

I do not dislike anything about this product. 

**What problems is BackupAssist solving and how is that benefiting you?**

It makes backing up my network hardware easier than ever. Very trustworthy knowing that all of my files are safely backed up. 

  ### 10. Backs up everything! 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2019

**What do you like best about BackupAssist?**

I like that it’s realky easy to use. It’s user interface is well crafted and you can choose what to backup and when. 

**What do you dislike about BackupAssist?**

I’ve used a lot of different backup prograbd and there’s not much I don’t like.  There are ones I Might like the UI better but in general it serves the purpose. 

**What problems is BackupAssist solving and how is that benefiting you?**

Ensuring that our data is secure and easy to access at a time I specifically need it. 

  ### 11. Saved my life

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2019

**What do you like best about BackupAssist?**

Updated contacts list daily, kept all my contacts through every phone I’ve owned

**What do you dislike about BackupAssist?**

Sometimes does not update name of contact

**What problems is BackupAssist solving and how is that benefiting you?**

No longer losing contacts even if phone breaks

  ### 12. Saved me from loosing important data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2019

**What do you like best about BackupAssist?**

I like how quickly it backs up the files with no issue

**What do you dislike about BackupAssist?**

Its nothing i really disliked about the product. No complaints 

**What problems is BackupAssist solving and how is that benefiting you?**

I use it for my tax info every year after i file.

  ### 13. Backup assist 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2019

**What do you like best about BackupAssist?**

I like that Backup Assist lets you pay only for what you actually use 

**What do you dislike about BackupAssist?**

The prices for the product seem a bit high

**What problems is BackupAssist solving and how is that benefiting you?**

Backing up all my data and fast recovery

  ### 14. BackupAssist unbiased review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2019

**What do you like best about BackupAssist?**

Easy to use, very affordable, can backup to any storage solution

**What do you dislike about BackupAssist?**

The biggest downside is no instant recovery feature (recovery in place). 

**What problems is BackupAssist solving and how is that benefiting you?**

Allows users to restore files

  ### 15. Solid Backup software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2018

**What do you like best about BackupAssist?**

Backup assist is easy to set up, easy to use, easy to find files

**What do you dislike about BackupAssist?**

It took me a little while to get used to the reports and interface, but now that i've used it i like it.

**What problems is BackupAssist solving and how is that benefiting you?**

We needed backup software with drives to secondary backup our data. Our IT outsourced guy did not want to leave it all in cloud .

  ### 16. BackupAssist for offline backup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthew D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2018

**What do you like best about BackupAssist?**

Once configured correctly, the backup jobs run well

**What do you dislike about BackupAssist?**

The user interface is a little tricky to understand when it comes to initially setting up rotation schedules when you only have one daily and one weekly disk.

**Recommendations to others considering BackupAssist:**

This product is one of the best I've worked with for offline backup

**What problems is BackupAssist solving and how is that benefiting you?**

Regular offline backups that can be rotated are completed with no manual intervention.
Restoring data is also a quick and easy process.

  ### 17. Sendible

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** December 06, 2017

**What do you like best about BackupAssist?**

Easy scheduling for social media post to different platforms. Easy view of scheduled post and easy organization of drafts.

**What do you dislike about BackupAssist?**

Occasion technical errors and unable to create format desired for social media post. For example, breaking of paragraph in Facebook post.

**What problems is BackupAssist solving and how is that benefiting you?**

Best time to schedule post to reach optimum audience. Realize popular content vs unpopular content.

  ### 18. It's good

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2017

**What do you like best about BackupAssist?**

BackupAssist is scalable and easy to use, so it's ideal for small businesses. It provides many of the same great features and options needed by large corporations, but it's packaged for smaller operations.

**What do you dislike about BackupAssist?**

Lacks an instant recovery feature, unfortunately 

**What problems is BackupAssist solving and how is that benefiting you?**

Backup easily, intuitive and affordable 

  ### 19. good backup system for virtual machines.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Flavio S. | Cyber Security, Government Administration, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2016

**What do you like best about BackupAssist?**

I like the ease of use of this product. It's easy to schedule backups of virtual machines on different systems, like VMware and Hyper-V. The restore solution for Exchange servers is excellent. It's easy to perform a granular restore of an Exchange server.

**What do you dislike about BackupAssist?**

The exchange server management is delicate; it can have incompatibilities or incomplete backups. Most often, this is independent of the backup software but is caused by Exchange. Performing good maintenance on the Exchange database and applying system updates can solve these issues.

**Recommendations to others considering BackupAssist:**

Backup Assist is an all-in-one solution for managing backups. It is a brand that has been on the market for a long time. It is a point of reference for this type of product. BackupAssist is essential for all companies that manage a large amount of data.

**What problems is BackupAssist solving and how is that benefiting you?**

I used the program very often to manage the backups of virtual machines. But the feature I use the most is the exchange one; I am often contacted by clients to recover mistakenly deleted mail. With good backup management, you can increase data security.


## BackupAssist Discussions
  - [What is BackupAssist used for?](https://www.g2.com/discussions/what-is-backupassist-used-for)

- [View BackupAssist pricing details and edition comparison](https://www.g2.com/products/backupassist/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+17%3A18%3A34+-0500&secure%5Bsession_id%5D=5f4b7af8-8d99-42f4-85ed-9a02b6edc274&secure%5Btoken%5D=e042155d02d2945b2663f4565f77e75e398b7046b68d92922a4ec78853f76edf&format=llm_user)

## BackupAssist Features
**Compatibility **
- File Server Backup
- Database Server Backup
- Virtual Machines
- Repository Models

**Management**
- Disaster Recovery
- Remote Backup
- Storage Formats
- Scheduled Backups
- On-Demand Restoration

**Management**
- Continuous Backup
- Disaster Recovery
- Storage Capacity
- Remote Backup
- Activity Monitoring

**Reporting**
- Activity Monitoring
- Documentation
- Alerts/Notifications

**Compliance**
- Security Standards
- Cloud Data Protection
- Data Deduplication

**Security**
- Data Encryption
- Security and Compliance
- Deduplication 

**Agentic AI - Server Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top BackupAssist Alternatives
  - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (676 reviews)
  - [NAKIVO Backup &amp; Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) - 4.7/5.0 (321 reviews)
  - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) - 4.5/5.0 (527 reviews)

