The single screen control is very user friendly. It's convenient that you can choose to back up your data to both onsite and offsite. The free trial was a great way to figure out if this tool would work for us.
We haven't really had any problems, so for now, no complaints.
Luckily, we haven't had to use the disaster recovery feature yet, but that's the main reason we started using this product. We feel much more confident now knowing that 100% of our data is backed up. Also, as a small business, we're probably not going to be a target for ransomware, but it's great to know that BackupAssist can both detect and protect against it.