The G2 on B2Metric

B2Metric Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of B2Metric, enhancing integration and simplifying internal processes effectively. (20 mentions)

Users value the productivity improvement from B2Metric, benefiting from real-time insights and simplified processes. (15 mentions)

Users value B2Metric for its accurate insights, significantly enhancing decision-making and operational efficiency. (14 mentions)

Users value the efficiency and accuracy of B2Metric's AI, enhancing their data analysis and decision-making processes. (11 mentions)

Users value the extensive library of analytical models from B2Metric, enhancing data analysis and decision-making efficiency. (10 mentions)

Users find the learning curve steep, requiring additional guidance to effectively utilize B2Metric's range of features. (9 mentions)

Users find learning B2Metric IQ Analytics difficult, often needing extra time and guidance to understand its features. (4 mentions)

Users find the technical expertise required to integrate data challenging, needing support from specialized data teams. (3 mentions)

Users find complex implementation challenging, requiring technical understanding, though customer support offers assistance. (2 mentions)

Users find B2Metric's high complexity challenging, often feeling lost due to its numerous modules and advanced features. (2 mentions)

Users feel that integration issues hinder the platform's flexibility and accessibility for smaller companies. (2 mentions)

Top Pros or Advantages of B2Metric

1. Ease of Use

Users value the ease of use of B2Metric, enhancing integration and simplifying internal processes effectively.

See 20 mentions

See Related User Reviews

Zeynep E.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Smart and moreover, supported by Artificial Intelligence and Machine Learning!"

What do you like about B2Metric?

B2Metric can easily enter the integration process with all the platforms I have used so far. It provides me with the data I want to access with ease

Sinem .

Small-Business (50 or fewer emp.)

5.0/5

"A Successful Experience for Your Business"

What do you like about B2Metric?

Simple to implement, utilizing its features is a breeze.

2. Productivity Improvement

Users value the productivity improvement from B2Metric, benefiting from real-time insights and simplified processes.

See 15 mentions

See Related User Reviews

Merve Şehbal I.

Mid-Market (51-1000 emp.)

5.0/5

"Never believed AI can predict every customers’ behaviour!"

What do you like about B2Metric?

The features and integration points B2Metric have is something else. While checking out whether I can use or integrate with another application, B2Met

Suat G.

Small-Business (50 or fewer emp.)

5.0/5

"B2Metric helped our approach with important insights that increased our customer retention."

What do you like about B2Metric?

What I like the most about B2Metric is its ability to deliver real-time, actionable insights and it is very easy to use

3. Insights

Users value B2Metric for its accurate insights, significantly enhancing decision-making and operational efficiency.

See 14 mentions

See Related User Reviews

Zeynep K.

Small-Business (50 or fewer emp.)

4.5/5

"Achieving Success: A Positive Journey"

What do you like about B2Metric?

Thanks to B2Metric, our decision-making has shifted significantly, relying more on its accurate and dependable insights, leading to optimized operatio

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you like about B2Metric?

Having a platform that includes thousands of users also brings with it big data analysis and reporting. At this point, with B2Metric predictive insigh

4. Results

Users value the efficiency and accuracy of B2Metric's AI, enhancing their data analysis and decision-making processes.

See 11 mentions

See Related User Reviews

Zeynep K.

Small-Business (50 or fewer emp.)

4.5/5

"Achieving Success: A Positive Journey"

What do you like about B2Metric?

Thanks to B2Metric, our decision-making has shifted significantly, relying more on its accurate and dependable insights, leading to optimized operatio

beyza u.

Small-Business (50 or fewer emp.)

4.5/5

"Transforming Customer Insights: A Look into B2Metric IQ Analytics Platform"

What do you like about B2Metric?

B2Metric IQ Analytics offers an extensive library of pre-built analytical models and algorithms, saving us valuable time in building our own and accel

5. Analytics

Users value the extensive library of analytical models from B2Metric, enhancing data analysis and decision-making efficiency.

See 10 mentions

See Related User Reviews

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you like about B2Metric?

Having a platform that includes thousands of users also brings with it big data analysis and reporting. At this point, with B2Metric predictive insigh

Zeynep K.

Small-Business (50 or fewer emp.)

4.5/5

"Achieving Success: A Positive Journey"

What do you like about B2Metric?

Thanks to B2Metric, our decision-making has shifted significantly, relying more on its accurate and dependable insights, leading to optimized operatio

Top Cons or Disadvantages of B2Metric

1. Learning Curve

Users find the learning curve steep, requiring additional guidance to effectively utilize B2Metric's range of features.

See 9 mentions

See Related User Reviews

Zeynep K.

Small-Business (50 or fewer emp.)

4.5/5

"Achieving Success: A Positive Journey"

What do you dislike about B2Metric?

Understanding B2Metric can be quite a task; perhaps some extra guidance would be beneficial?

Nisa M.

Small-Business (50 or fewer emp.)

4.5/5

"An extremely rewarding experience!"

What do you dislike about B2Metric?

Some additional guidance would be helpful. It took me some time to fully understand all the features and functionalities of the platform as a new user

2. Difficult Learning

Users find learning B2Metric IQ Analytics difficult, often needing extra time and guidance to understand its features.

See 4 mentions

See Related User Reviews

Nisa M.

Small-Business (50 or fewer emp.)

4.5/5

"An extremely rewarding experience!"

What do you dislike about B2Metric?

Some additional guidance would be helpful. It took me some time to fully understand all the features and functionalities of the platform as a new user

Kenan P.

Small-Business (50 or fewer emp.)

5.0/5

"Customer Journey Analytics, from end to end!"

What do you dislike about B2Metric?

I needed some time to fully grasp all the platform's features and functionalities as a new user

3. Technical Expertise Required

Users find the technical expertise required to integrate data challenging, needing support from specialized data teams.

See 3 mentions

See Related User Reviews

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you dislike about B2Metric?

Being an analysis and data-based platform, it can sometimes be hard to integrate some parts that only some technical people can understand.

Ceren .

Small-Business (50 or fewer emp.)

5.0/5

"Customer Success? As Expected!"

What do you dislike about B2Metric?

As a general internet user I wanted to integrate data by myself but I needed my data team to help me because I am a marketer.

4. Complex Implementation

Users find complex implementation challenging, requiring technical understanding, though customer support offers assistance.

See 2 mentions

See Related User Reviews

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you dislike about B2Metric?

Being an analysis and data-based platform, it can sometimes be hard to integrate some parts that only some technical people can understand.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Customer Journey Analytics? No, Complete customer footprint tracking!"

What do you dislike about B2Metric?

Customer support helped me through everything but in some cases, I have had a problems with implementation and data tracking. But they helped me to ha

5. High Complexity

Users find B2Metric's high complexity challenging, often feeling lost due to its numerous modules and advanced features.

See 2 mentions

See Related User Reviews

Kemal Y.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, easy and predictive insights! All together!"

What do you dislike about B2Metric?

In the first use, I felt lost because it contained so many modules. Even having this kind of opportunity is the perfect way to feel FOMO!

Ebru .

Mid-Market (51-1000 emp.)

5.0/5

"AI/ML based platform and hundreds of integrations? Perfect combination!"

What do you dislike about B2Metric?

Although B2Metric is easy to use, it can sometimes be complicated and difficult because it is an artificial intelligence-based machine learning analyt

6. Integration Issues

Users feel that integration issues hinder the platform's flexibility and accessibility for smaller companies.

See 2 mentions

See Related User Reviews

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you dislike about B2Metric?

Being an analysis and data-based platform, it can sometimes be hard to integrate some parts that only some technical people can understand.

Merve Şehbal I.

Mid-Market (51-1000 emp.)

5.0/5

"Never believed AI can predict every customers’ behaviour!"

What do you dislike about B2Metric?

I really like the platform. But receiving help while integration shouldn’t be an option. Still a perfect customer service though.

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Beyza K.

Executive Assistant

Small-Business (50 or fewer emp.)

7/18/2024

"The impact of AI on Customer Journey Analytics is truly impressive!"

5/5

What do you like best about B2Metric?

I can now analyze and deliver offers to customers using a single platform, eliminating the need to compare data from different platforms. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

I don't have any dislikes that I find unfavorable. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

2/24/2024

"An Implemantation of Adaptive Learning: Retraining and Scoring campaign models via B2MIQ Platform"

4/5

What do you like best about B2Metric?

B2MIQ's open source architecture and its competent employees allow it to easily and quickly integrate any laegacy system and to adapt to our specific and changing needs.

It is easy for use and user firendly,

it is also easy for implementation. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Customer support is weak since b2m is a growing startup. But we also observe rapid improvement in this regard. Review collected by and hosted on G2.com.

Ecemsu H.

Growth Lead

Small-Business (50 or fewer emp.)

3/28/2024

"Maximizing Insights"

5/5

What do you like best about B2Metric?

- Integration of diverse data repositories (CRM, web & mobile analytics, payment processing, media platforms)

- Streamlined reporting processes, accelerating business intelligence generation

- Intrinsic segmentation tools for pinpointing high-value clientele, seamlessly interfaced with automation utilities and advertising channels for targeted campaigns. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

There are no disadvantages that I find unfavorable Review collected by and hosted on G2.com.

Bilgehan A.

Executive of Venture Capital and Startup Engagement

Small-Business (50 or fewer emp.)

2/23/2024

"Easy to use and fast integration"

5/5

What do you like best about B2Metric?

The churn prediction module was a great convenience for me. Now I can take quick action without losing customers. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

more people should know about it. You are missing huge opportunities. Review collected by and hosted on G2.com.

Deniz G.

Enterprise (> 1000 emp.)

2/23/2024

"B2Metric Experience"

5/5

What do you like best about B2Metric?

Customer-oriented approach.

Ability to analyze customer needs well.

Effective customer support. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

We haven't had any negative experiences not yet. Review collected by and hosted on G2.com.

Gözde K.

Enterprise (> 1000 emp.)

8/21/2023

"Makes the data analysis incredibly easy for the business team!"

4/5

What do you like best about B2Metric?

The platform has user-friendly interface and makes it really easy and quick to analyse the usage data. In addition, it has the advantage that it integrates with various data sources like store reviews, event tracking numbers etc that makes us easy to access and analyse. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

While the platform's visualization capabilities are really useful, I believe there is room for improvement in terms of customizing the visual elements to align better with our needs. Review collected by and hosted on G2.com.

Response from Dilara Holat of B2Metric

edit

Gözde thank you so much for using and reviewing our product!

We are taking your feedbacks into account and more updates are on the way from our side! Stay tuned!

Serkan H.

Small-Business (50 or fewer emp.)

3/28/2024

"We have seized the opportunity to improve our processes in a short time."

5/5

What do you like best about B2Metric?

Guide us in our marketing efforts Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Not being able to keep up with the speed after old habits 😀 Review collected by and hosted on G2.com.

Anna I.

Mid-Market (51-1000 emp.)

2/7/2024

"Effective data analytics solution"

5/5

What do you like best about B2Metric?

It is a great tool to increase the efficiency of the operation of the business. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Some sort of manual will be helpful and will help to get familiar with the app faster Review collected by and hosted on G2.com.

Response from Dilara Holat of B2Metric

edit

Thank you so much Anna for using B2Metric and reviewing us!

Stay tuned for more updates to ease your use :)

Zafer Y.

Enterprise (> 1000 emp.)

3/6/2024

"An accurate search engine optimization service supported by artificial intelligence is offered."

4.5/5

What do you like best about B2Metric?

Customer Support, Frequency of Use, Uygulama kolaylığı Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

There is no disadvantage that I do not like Review collected by and hosted on G2.com.

beyza u.

Small-Business (50 or fewer emp.)

7/27/2023

"Transforming Customer Insights: A Look into B2Metric IQ Analytics Platform"

4.5/5

What do you like best about B2Metric?

B2Metric IQ Analytics offers an extensive library of pre-built analytical models and algorithms, saving us valuable time in building our own and accelerating our data analysis process Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

As a user who relies heavily on mobile devices, I would appreciate a more robust and feature-rich mobile app for B2Metric IQ Analytics. Currently, the mobile version feels limited in comparison to the web version. Review collected by and hosted on G2.com.

Response from Dilara Holat of B2Metric

edit

Hi Beyza,

Thanks for using & reviewing B2Metric! We appreciate your feedback and took it under consideration.

Stay tuned for the updates!