The G2 on B2Metric

B2Metric Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of B2Metric, enhancing integration and simplifying internal processes effectively. (20 mentions)

Users value the productivity improvement from B2Metric, benefiting from real-time insights and simplified processes. (15 mentions)

Users value B2Metric for its accurate insights, significantly enhancing decision-making and operational efficiency. (14 mentions)

Users value the efficiency and accuracy of B2Metric's AI, enhancing their data analysis and decision-making processes. (11 mentions)

Users value the extensive library of analytical models from B2Metric, enhancing data analysis and decision-making efficiency. (10 mentions)

Users find the learning curve steep, requiring additional guidance to effectively utilize B2Metric's range of features. (9 mentions)

Users find learning B2Metric IQ Analytics difficult, often needing extra time and guidance to understand its features. (4 mentions)

Users find the technical expertise required to integrate data challenging, needing support from specialized data teams. (3 mentions)

Users find complex implementation challenging, requiring technical understanding, though customer support offers assistance. (2 mentions)

Users find B2Metric's high complexity challenging, often feeling lost due to its numerous modules and advanced features. (2 mentions)

Users feel that integration issues hinder the platform's flexibility and accessibility for smaller companies. (2 mentions)

Top Pros or Advantages of B2Metric

1. Ease of Use

Users value the ease of use of B2Metric, enhancing integration and simplifying internal processes effectively.

See 20 mentions

See Related User Reviews

Zeynep E.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Smart and moreover, supported by Artificial Intelligence and Machine Learning!"

What do you like about B2Metric?

B2Metric can easily enter the integration process with all the platforms I have used so far. It provides me with the data I want to access with ease

Sinem .

Small-Business (50 or fewer emp.)

5.0/5

"A Successful Experience for Your Business"

What do you like about B2Metric?

Simple to implement, utilizing its features is a breeze.

2. Productivity Improvement

Users value the productivity improvement from B2Metric, benefiting from real-time insights and simplified processes.

See 15 mentions

See Related User Reviews

Merve Şehbal I.

Mid-Market (51-1000 emp.)

5.0/5

"Never believed AI can predict every customers’ behaviour!"

What do you like about B2Metric?

The features and integration points B2Metric have is something else. While checking out whether I can use or integrate with another application, B2Met

Suat G.

Small-Business (50 or fewer emp.)

5.0/5

"B2Metric helped our approach with important insights that increased our customer retention."

What do you like about B2Metric?

What I like the most about B2Metric is its ability to deliver real-time, actionable insights and it is very easy to use

3. Insights

Users value B2Metric for its accurate insights, significantly enhancing decision-making and operational efficiency.

See 14 mentions

See Related User Reviews

Zeynep K.

Small-Business (50 or fewer emp.)

4.5/5

"Achieving Success: A Positive Journey"

What do you like about B2Metric?

Thanks to B2Metric, our decision-making has shifted significantly, relying more on its accurate and dependable insights, leading to optimized operatio

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you like about B2Metric?

Having a platform that includes thousands of users also brings with it big data analysis and reporting. At this point, with B2Metric predictive insigh

4. Results

Users value the efficiency and accuracy of B2Metric's AI, enhancing their data analysis and decision-making processes.

See 11 mentions

See Related User Reviews

Zeynep K.

Small-Business (50 or fewer emp.)

4.5/5

"Achieving Success: A Positive Journey"

What do you like about B2Metric?

Thanks to B2Metric, our decision-making has shifted significantly, relying more on its accurate and dependable insights, leading to optimized operatio

beyza u.

Small-Business (50 or fewer emp.)

4.5/5

"Transforming Customer Insights: A Look into B2Metric IQ Analytics Platform"

What do you like about B2Metric?

B2Metric IQ Analytics offers an extensive library of pre-built analytical models and algorithms, saving us valuable time in building our own and accel

5. Analytics

Users value the extensive library of analytical models from B2Metric, enhancing data analysis and decision-making efficiency.

See 10 mentions

See Related User Reviews

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you like about B2Metric?

Having a platform that includes thousands of users also brings with it big data analysis and reporting. At this point, with B2Metric predictive insigh

Zeynep K.

Small-Business (50 or fewer emp.)

4.5/5

"Achieving Success: A Positive Journey"

What do you like about B2Metric?

Thanks to B2Metric, our decision-making has shifted significantly, relying more on its accurate and dependable insights, leading to optimized operatio

Top Cons or Disadvantages of B2Metric

1. Learning Curve

Users find the learning curve steep, requiring additional guidance to effectively utilize B2Metric's range of features.

See 9 mentions

See Related User Reviews

Zeynep K.

Small-Business (50 or fewer emp.)

4.5/5

"Achieving Success: A Positive Journey"

What do you dislike about B2Metric?

Understanding B2Metric can be quite a task; perhaps some extra guidance would be beneficial?

Nisa M.

Small-Business (50 or fewer emp.)

4.5/5

"An extremely rewarding experience!"

What do you dislike about B2Metric?

Some additional guidance would be helpful. It took me some time to fully understand all the features and functionalities of the platform as a new user

2. Difficult Learning

Users find learning B2Metric IQ Analytics difficult, often needing extra time and guidance to understand its features.

See 4 mentions

See Related User Reviews

Nisa M.

Small-Business (50 or fewer emp.)

4.5/5

"An extremely rewarding experience!"

What do you dislike about B2Metric?

Some additional guidance would be helpful. It took me some time to fully understand all the features and functionalities of the platform as a new user

Kenan P.

Small-Business (50 or fewer emp.)

5.0/5

"Customer Journey Analytics, from end to end!"

What do you dislike about B2Metric?

I needed some time to fully grasp all the platform's features and functionalities as a new user

3. Technical Expertise Required

Users find the technical expertise required to integrate data challenging, needing support from specialized data teams.

See 3 mentions

See Related User Reviews

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you dislike about B2Metric?

Being an analysis and data-based platform, it can sometimes be hard to integrate some parts that only some technical people can understand.

Ceren .

Small-Business (50 or fewer emp.)

5.0/5

"Customer Success? As Expected!"

What do you dislike about B2Metric?

As a general internet user I wanted to integrate data by myself but I needed my data team to help me because I am a marketer.

4. Complex Implementation

Users find complex implementation challenging, requiring technical understanding, though customer support offers assistance.

See 2 mentions

See Related User Reviews

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you dislike about B2Metric?

Being an analysis and data-based platform, it can sometimes be hard to integrate some parts that only some technical people can understand.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Customer Journey Analytics? No, Complete customer footprint tracking!"

What do you dislike about B2Metric?

Customer support helped me through everything but in some cases, I have had a problems with implementation and data tracking. But they helped me to ha

5. High Complexity

Users find B2Metric's high complexity challenging, often feeling lost due to its numerous modules and advanced features.

See 2 mentions

See Related User Reviews

Kemal Y.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, easy and predictive insights! All together!"

What do you dislike about B2Metric?

In the first use, I felt lost because it contained so many modules. Even having this kind of opportunity is the perfect way to feel FOMO!

Ebru .

Mid-Market (51-1000 emp.)

5.0/5

"AI/ML based platform and hundreds of integrations? Perfect combination!"

What do you dislike about B2Metric?

Although B2Metric is easy to use, it can sometimes be complicated and difficult because it is an artificial intelligence-based machine learning analyt

6. Integration Issues

Users feel that integration issues hinder the platform's flexibility and accessibility for smaller companies.

See 2 mentions

See Related User Reviews

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you dislike about B2Metric?

Being an analysis and data-based platform, it can sometimes be hard to integrate some parts that only some technical people can understand.

Merve Şehbal I.

Mid-Market (51-1000 emp.)

5.0/5

"Never believed AI can predict every customers’ behaviour!"

What do you dislike about B2Metric?

I really like the platform. But receiving help while integration shouldn’t be an option. Still a perfect customer service though.

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Zeynep E.

Co-Founder

Small-Business (50 or fewer emp.)

11/2/2024

"Fast, Smart and moreover, supported by Artificial Intelligence and Machine Learning!"

5/5

What do you like best about B2Metric?

B2Metric can easily enter the integration process with all the platforms I have used so far. It

provides me with the data I want to access with ease of use. It increases my team's reporting

speed by overcoming our reporting problems. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

I haven't come across anything specific that I don't like about B2Metric yet. However, I would

say it would be helpful if there was a booklet or help desk to onboard new members of our

team. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thank you so much for sharing your feedback on B2Metric! It’s fantastic to hear that our platform has been making a positive impact on your reporting efficiency and helping your team overcome common data challenges.

Regarding your suggestion about onboarding resources, that’s valuable input, and we're always working on ways to make onboarding even easier for new users. We took our notes and we will be working for what's further!

Thanks again for taking the time to review us!

Erman K.

Regional Sales & Business Development Manager

Mid-Market (51-1000 emp.)

12/26/2024

"Being CDP and AI/ML based at the same time is something else!"

5/5

What do you like best about B2Metric?

Its fast integration and quick actions with other connection points accelerated our work by not having to check all the applications one by one. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Maybe some documentation to make it understandable for non-techical teams as well. Review collected by and hosted on G2.com.

Songül G.

Marketing Specialist

Information Technology and Services

Mid-Market (51-1000 emp.)

12/23/2024

"B2Metric is leading the right way when it comes to marketing!"

5/5

What do you like best about B2Metric?

B2Metric was very easy to use, connect data and access dashboards. B2Metric provided us with ease and speed at this point. The features in the platform gave us more than enough information. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Specifically, nothing. B2Metric is leading the way. Review collected by and hosted on G2.com.

Aysenur A.

Strategy & Process Management Specialist

Mid-Market (51-1000 emp.)

12/25/2024

"I'm surprised at what I've used before! I feel so late!"

5/5

What do you like best about B2Metric?

B2Metric makes customer tracking and data analytics easier with its features and modules. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Using B2Metric was easy and fast. I couldn’t say there is a thing that I dislike. Review collected by and hosted on G2.com.

Erol C.

Partnership Director

Small-Business (50 or fewer emp.)

9/4/2024

"AI-Based Marketing Analytics"

4/5

What do you like best about B2Metric?

B2Metrics follow and adopt new AI technologies to develop applications for their customers. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

B2Metric should grow worldwide in a short time to support customers in different countries, Review collected by and hosted on G2.com.

What problems is B2Metric solving and how is that benefiting you?

The most important thing in business to understand thoughts and behaviours of customers in a short time to put right policies in marketing and sales policies.

If you can do this , you do not lose your existing and potantial customers in your business , and your business grow continoussly , because you can read thoughts of your customers in every moment,

B2Metric solve all these our needs by implementing with its AI-Based Marketing Analytics application . Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thank you for your insightful review! We're excited to hear that you appreciate our commitment to adopting new AI technologies to enhance our applications for customers.

We understand your desire for B2Metric to expand globally to better support users in different regions. We're working towards that goal! We're here to support your growth!

Ana Clara F.

Custome success manager

Mid-Market (51-1000 emp.)

10/16/2024

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

5/5

What do you like best about B2Metric?

Having a platform that includes thousands of users also brings with it big data analysis and reporting. At this point, with B2Metric predictive insights and customer journey analytics, our work has become easier in terms of which actions to take at which steps. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Being an analysis and data-based platform, it can sometimes be hard to integrate some parts that only some technical people can understand. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thank you so much for your feedback!

We're really happy to hear that B2Metric’s customer journey analytics and insights are making things easier for you. We totally understand that some of the technical parts can be a bit tricky, and we're always working on making things more user-friendly.

We're always here to support you, so feel free to reach out whenever you need anything!

Barbara R.

BDR

Small-Business (50 or fewer emp.)

11/7/2024

"Speedy, savvy, and supercharged with AI and machine learning power!"

5/5

What do you like best about B2Metric?

B2Metric connects effortlessly with all our platforms, giving us quick access to data and speeding up reporting. It helps us reduce churn by spotting customer patterns early, letting us act proactively. Overall, it boosts our data strategy from all angles. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

So far, I haven’t encountered any issues or drawbacks with B2Metric. Review collected by and hosted on G2.com.

Merve Şehbal I.

Senior Marketing Specialist

Mid-Market (51-1000 emp.)

1/8/2025

"Never believed AI can predict every customers’ behaviour!"

5/5

What do you like best about B2Metric?

The features and integration points B2Metric have is something else. While checking out whether I can use or integrate with another application, B2Metric’s team easily connected. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

I really like the platform. But receiving help while integration shouldn’t be an option. Still a perfect customer service though. Review collected by and hosted on G2.com.

Ebru .

Deputy General Manager

Mid-Market (51-1000 emp.)

11/11/2024

"AI/ML based platform and hundreds of integrations? Perfect combination!"

5/5

What do you like best about B2Metric?

B2Metric is a product that can truly revolutionize the SaaS field with its hundreds of integrations, ease of use, customer support and number of features. Implementetion process was easy and by that I can use B2Metric dashboards easily. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Although B2Metric is easy to use, it can sometimes be complicated and difficult because it is an artificial intelligence-based machine learning analytical platform. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thank you for sharing your feedback! It’s great that the implementation process went smoothly, allowing you to dive right into our dashboards and access the insights you need.

We also appreciate your note about the complexity that sometimes comes with using an AI-powered analytics platform. Our team is constantly working to improve user experience, so feedback like yours is invaluable in helping us make B2Metric even more intuitive.

Thanks again for being part of the B2Metric community, and please don’t hesitate to reach out if we can support you further!

Simay A.

Customer Support Manager

Small-Business (50 or fewer emp.)

10/23/2024

"B2Metric impact on SaaS!"

5/5

What do you like best about B2Metric?

Being able to access hundreds of data from a single dashboard has made it very easy. By this way, instead of looking at each platform individually, I can handle it with a single dashboard. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

It is perfect the way it is. But maybe I could recommend having more visual enhancements. Sometimes I found it hard to navigate my actions. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thanks for sharing such a great review! 😊 We're more than happy that you love the dashboard and find it easy to navigate multiple data sources in one place. That's exactly what we aim for! And we totally hear you on the visual side of things! We’re always working to make the interface even more intuitive and eye-catching.

As for helping you catch those customers likely to churn or go for an upsell, we're so happy it’s making a difference!

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B2Metric Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Top Pros or Advantages of B2Metric

1. Ease of Use

2. Productivity Improvement

3. Insights

4. Results

5. Analytics

Top Cons or Disadvantages of B2Metric

1. Learning Curve

2. Difficult Learning

3. Technical Expertise Required

4. Complex Implementation

5. High Complexity

6. Integration Issues

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