The G2 on B2Metric

B2Metric Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of B2Metric, enhancing integration and simplifying internal processes effectively. (20 mentions)

Users value the productivity improvement from B2Metric, benefiting from real-time insights and simplified processes. (15 mentions)

Users value B2Metric for its accurate insights, significantly enhancing decision-making and operational efficiency. (14 mentions)

Users value the efficiency and accuracy of B2Metric's AI, enhancing their data analysis and decision-making processes. (11 mentions)

Users value the extensive library of analytical models from B2Metric, enhancing data analysis and decision-making efficiency. (10 mentions)

Users find the learning curve steep, requiring additional guidance to effectively utilize B2Metric's range of features. (9 mentions)

Users find learning B2Metric IQ Analytics difficult, often needing extra time and guidance to understand its features. (4 mentions)

Users find the technical expertise required to integrate data challenging, needing support from specialized data teams. (3 mentions)

Users find complex implementation challenging, requiring technical understanding, though customer support offers assistance. (2 mentions)

Users find B2Metric's high complexity challenging, often feeling lost due to its numerous modules and advanced features. (2 mentions)

Users feel that integration issues hinder the platform's flexibility and accessibility for smaller companies. (2 mentions)

Top Pros or Advantages of B2Metric

1. Ease of Use

Users value the ease of use of B2Metric, enhancing integration and simplifying internal processes effectively.

See 20 mentions

See Related User Reviews

Zeynep E.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Smart and moreover, supported by Artificial Intelligence and Machine Learning!"

What do you like about B2Metric?

B2Metric can easily enter the integration process with all the platforms I have used so far. It provides me with the data I want to access with ease

Sinem .

Small-Business (50 or fewer emp.)

5.0/5

"A Successful Experience for Your Business"

What do you like about B2Metric?

Simple to implement, utilizing its features is a breeze.

2. Productivity Improvement

Users value the productivity improvement from B2Metric, benefiting from real-time insights and simplified processes.

See 15 mentions

See Related User Reviews

Merve Şehbal I.

Mid-Market (51-1000 emp.)

5.0/5

"Never believed AI can predict every customers’ behaviour!"

What do you like about B2Metric?

The features and integration points B2Metric have is something else. While checking out whether I can use or integrate with another application, B2Met

Suat G.

Small-Business (50 or fewer emp.)

5.0/5

"B2Metric helped our approach with important insights that increased our customer retention."

What do you like about B2Metric?

What I like the most about B2Metric is its ability to deliver real-time, actionable insights and it is very easy to use

3. Insights

Users value B2Metric for its accurate insights, significantly enhancing decision-making and operational efficiency.

See 14 mentions

See Related User Reviews

Zeynep K.

Small-Business (50 or fewer emp.)

4.5/5

"Achieving Success: A Positive Journey"

What do you like about B2Metric?

Thanks to B2Metric, our decision-making has shifted significantly, relying more on its accurate and dependable insights, leading to optimized operatio

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you like about B2Metric?

Having a platform that includes thousands of users also brings with it big data analysis and reporting. At this point, with B2Metric predictive insigh

4. Results

Users value the efficiency and accuracy of B2Metric's AI, enhancing their data analysis and decision-making processes.

See 11 mentions

See Related User Reviews

Zeynep K.

Small-Business (50 or fewer emp.)

4.5/5

"Achieving Success: A Positive Journey"

What do you like about B2Metric?

Thanks to B2Metric, our decision-making has shifted significantly, relying more on its accurate and dependable insights, leading to optimized operatio

beyza u.

Small-Business (50 or fewer emp.)

4.5/5

"Transforming Customer Insights: A Look into B2Metric IQ Analytics Platform"

What do you like about B2Metric?

B2Metric IQ Analytics offers an extensive library of pre-built analytical models and algorithms, saving us valuable time in building our own and accel

5. Analytics

Users value the extensive library of analytical models from B2Metric, enhancing data analysis and decision-making efficiency.

See 10 mentions

See Related User Reviews

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you like about B2Metric?

Having a platform that includes thousands of users also brings with it big data analysis and reporting. At this point, with B2Metric predictive insigh

Zeynep K.

Small-Business (50 or fewer emp.)

4.5/5

"Achieving Success: A Positive Journey"

What do you like about B2Metric?

Thanks to B2Metric, our decision-making has shifted significantly, relying more on its accurate and dependable insights, leading to optimized operatio

Top Cons or Disadvantages of B2Metric

1. Learning Curve

Users find the learning curve steep, requiring additional guidance to effectively utilize B2Metric's range of features.

See 9 mentions

See Related User Reviews

Zeynep K.

Small-Business (50 or fewer emp.)

4.5/5

"Achieving Success: A Positive Journey"

What do you dislike about B2Metric?

Understanding B2Metric can be quite a task; perhaps some extra guidance would be beneficial?

Nisa M.

Small-Business (50 or fewer emp.)

4.5/5

"An extremely rewarding experience!"

What do you dislike about B2Metric?

Some additional guidance would be helpful. It took me some time to fully understand all the features and functionalities of the platform as a new user

2. Difficult Learning

Users find learning B2Metric IQ Analytics difficult, often needing extra time and guidance to understand its features.

See 4 mentions

See Related User Reviews

Nisa M.

Small-Business (50 or fewer emp.)

4.5/5

"An extremely rewarding experience!"

What do you dislike about B2Metric?

Some additional guidance would be helpful. It took me some time to fully understand all the features and functionalities of the platform as a new user

Kenan P.

Small-Business (50 or fewer emp.)

5.0/5

"Customer Journey Analytics, from end to end!"

What do you dislike about B2Metric?

I needed some time to fully grasp all the platform's features and functionalities as a new user

3. Technical Expertise Required

Users find the technical expertise required to integrate data challenging, needing support from specialized data teams.

See 3 mentions

See Related User Reviews

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you dislike about B2Metric?

Being an analysis and data-based platform, it can sometimes be hard to integrate some parts that only some technical people can understand.

Ceren .

Small-Business (50 or fewer emp.)

5.0/5

"Customer Success? As Expected!"

What do you dislike about B2Metric?

As a general internet user I wanted to integrate data by myself but I needed my data team to help me because I am a marketer.

4. Complex Implementation

Users find complex implementation challenging, requiring technical understanding, though customer support offers assistance.

See 2 mentions

See Related User Reviews

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you dislike about B2Metric?

Being an analysis and data-based platform, it can sometimes be hard to integrate some parts that only some technical people can understand.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Customer Journey Analytics? No, Complete customer footprint tracking!"

What do you dislike about B2Metric?

Customer support helped me through everything but in some cases, I have had a problems with implementation and data tracking. But they helped me to ha

5. High Complexity

Users find B2Metric's high complexity challenging, often feeling lost due to its numerous modules and advanced features.

See 2 mentions

See Related User Reviews

Kemal Y.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, easy and predictive insights! All together!"

What do you dislike about B2Metric?

In the first use, I felt lost because it contained so many modules. Even having this kind of opportunity is the perfect way to feel FOMO!

Ebru .

Mid-Market (51-1000 emp.)

5.0/5

"AI/ML based platform and hundreds of integrations? Perfect combination!"

What do you dislike about B2Metric?

Although B2Metric is easy to use, it can sometimes be complicated and difficult because it is an artificial intelligence-based machine learning analyt

6. Integration Issues

Users feel that integration issues hinder the platform's flexibility and accessibility for smaller companies.

See 2 mentions

See Related User Reviews

Ana Clara F.

Mid-Market (51-1000 emp.)

5.0/5

"Customer Journey Analytics with AI/ML algorithms? We are here for it!"

What do you dislike about B2Metric?

Being an analysis and data-based platform, it can sometimes be hard to integrate some parts that only some technical people can understand.

Merve Şehbal I.

Mid-Market (51-1000 emp.)

5.0/5

"Never believed AI can predict every customers’ behaviour!"

What do you dislike about B2Metric?

I really like the platform. But receiving help while integration shouldn’t be an option. Still a perfect customer service though.

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Ceren .

CRM Specialist

Small-Business (50 or fewer emp.)

9/6/2024

"Customer Success? As Expected!"

5/5

What do you like best about B2Metric?

By B2Metric, optimizing our sales and marketing operations become more efficient and more affordable. Thanks to B2Metric Marketing Campaign Cost rates decreased by %20 percent minimum. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

As a general internet user I wanted to integrate data by myself but I needed my data team to help me because I am a marketer. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thank you for your feedback! We're excited to hear that B2Metric has made your sales and marketing operations more efficient and helped reduce campaign costs by at least 20%. That's a fantastic result!

We understand that data integration can be complex, especially for marketers, and we appreciate your honesty. Our goal is to make the process as smooth as possible, and we’re here to support you and your team.

If you have any suggestions for improvement or need assistance, please don't hesitate to reach out!

Verified User in Mechanical or Industrial Engineering

Enterprise (> 1000 emp.)

9/6/2024

"A Successful Customer Journey Experience!"

5/5

What do you like best about B2Metric?

In the trial stage of B2Metric, I really enjoyed how easy to integrate. Customer support was easy to access and using B2Metric was easy. It was amazing to see number of features and modules it has in it. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

In the trial stage it was hard to understand the platform. At first I was panicking what's going on when I see advanced AI/ML modules. But then I managed with academy page. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thank you for your feedback! We're glad to hear that you found B2Metric easy to integrate and appreciated our customer support. We understand the initial learning curve with our AI/ML features, and it's great that our academy helped you along the way.

It's fantastic that B2Metric has simplified your data unification process. If you have any further suggestions or need assistance, don't hesitate to reach out. We're here to support you!

Kenan P.

Customer Specialist

Small-Business (50 or fewer emp.)

9/6/2024

"Customer Journey Analytics, from end to end!"

5/5

What do you like best about B2Metric?

By B2Metric, tracking the personalized metrics and viewing all these reports in one user-friendly dashboard was easy. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

I needed some time to fully grasp all the platform's features and functionalities as a new user Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thank you for your review! We're delighted to hear that you find our dashboard user-friendly and appreciate the ability to track personalized metrics easily.

We understand that there can be a learning curve for new users, and we’re continuously working to enhance our resources to help you get up to speed faster.

If you have any suggestions or need further assistance, feel free to reach out. We're here to support you!

Yiğit Alp K.

Small-Business (50 or fewer emp.)

3/1/2024

"International Operations Assistant Manager"

4/5

What do you like best about B2Metric?

First of all , before use to this tool we couldnt reach any marketing figures , extremum points or customers needs , but after that we started to use this tool and we were able to make many things we felt so comforable. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Until today I can not say anything negative to related this module. Also we try to improve day by day for our necessaries. Review collected by and hosted on G2.com.

Ugur D.

Senior Digital Marketing Solutions Manager

Mid-Market (51-1000 emp.)

7/24/2024

"Faster, smarter and predictive!"

5/5

What do you like best about B2Metric?

It has always been difficult to collect CRM data on retail, data received on Call and data from various advertising channels together. Achieving this has become much easier with B2Metric. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

When I first used it, I felt lost because it contained so many features. And even this is perfect! Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

9/6/2024

"Customer data analysis really saved me!"

5/5

What do you like best about B2Metric?

It is quite impressive to collect lots of data on a single platform and take action on customers through each of them. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

I can't say that there is anything I don't like about B2Metric, but I think it has features that can be improved. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thank you for your review! We're more than happy to hear that B2Metric has helped you consolidate customer data and take actionable insights from it. Simplifying data management is a core focus for us, so it’s great to know it's making a difference for you.

We appreciate your feedback about potential feature improvements and are always looking for ways to enhance the platform. If you have any specific suggestions or need support, feel free to reach out. We're here to help!

Aylin .

Manager

Mid-Market (51-1000 emp.)

7/25/2024

"Ideal for tracking customer behavior!"

5/5

What do you like best about B2Metric?

This platform helped me better understand customer behaivor and simplified many internal process. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

I really loved the platform, I have no negative comments. Review collected by and hosted on G2.com.

Nisa M.

Social Media Manager

Small-Business (50 or fewer emp.)

7/12/2024

"An extremely rewarding experience!"

4.5/5

What do you like best about B2Metric?

The platform boasts intuitive features that streamline the analysis of usage data, making it both effortless and swift. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Some additional guidance would be helpful. It took me some time to fully understand all the features and functionalities of the platform as a new user. Review collected by and hosted on G2.com.

Sinem .

Customer Support Manager

Small-Business (50 or fewer emp.)

7/12/2024

"A Successful Experience for Your Business"

5/5

What do you like best about B2Metric?

Simple to implement, utilizing its features is a breeze. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

When I first used it, I felt overwhelmed by the many features, but that's what makes it perfect! Review collected by and hosted on G2.com.

Zeynep K.

Junior Marketing Analyst

Small-Business (50 or fewer emp.)

7/18/2024

"Achieving Success: A Positive Journey"

4.5/5

What do you like best about B2Metric?

Thanks to B2Metric, our decision-making has shifted significantly, relying more on its accurate and dependable insights, leading to optimized operations. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Understanding B2Metric can be quite a task; perhaps some extra guidance would be beneficial? Review collected by and hosted on G2.com.