Loom Reviews & Product Details

What I liked best about Loom was how simple and reliable it used to be for quick screen recordings and sharing links. But since Atlassian bought it, it has gone downhill. It feels more buggy, less consistent, and not nearly as smooth to use as it used to be. Review collected by and hosted on G2.com.

What I dislike most is that it’s no longer dependable for something as basic as recording and sharing a video. Since Atlassian bought Loom, the experience feels clunkier and more glitchy, and I can’t trust it to work smoothly when I need it.

Customer support also left a bad impression. When I reached out, the response focused on policy more than the fact that the software was not working for me. Be wary before purchasing. If you run into issues and are past 30 days, you may be stuck with a product that does not work and no refund options. Review collected by and hosted on G2.com.

Loom is incredibly easy to implement, and using it is even simpler. The setup process takes just 2 clicks, 1 if you integrate via Chrome. I use Loom with my team daily because it saves us a significant amount of time. Rather than spending hours in meetings, we simply share screen recordings of our work, along with our own voice narration to highlight important points. Loom has become an essential part of our digital content creation workflow. Review collected by and hosted on G2.com.

The only issue I have is that their customer service support seems to be out in space somewhere, totally unreachable. Review collected by and hosted on G2.com.

Loom is a software that help us in recording our mobile screen and after recording the screen it generates automated link that can be shared through email or WhatsApp to all of our employees so that the can access the video without even downloading. This software makes the video detailing process much easier for us. Review collected by and hosted on G2.com.

There are two types of main disadvantages that I have face while using a loom as this software has Limited number of video that can be generated and shared with the link to our employees and there is always a limit on the number. The second one is you will need a strong internet connectivity or 5G network in your area so that this software can process efficiently Review collected by and hosted on G2.com.

For our dispersed team (we’re across three time-zones), Loom has been a game-changer in reducing “meeting fatigue”. Instead of dragging everyone into synchronous calls, I’ll record a 3-4 minute Loom video: walkthrough a change, highlight a new feature, show my screen + voice. The magic is two-fold:

- Viewers can watch when convenient and rewind to the exact moment they didn’t understand—so fewer follow-up emails.

- I can reuse recordings across projects (e.g., onboarding) rather than reinventing the wheel each time. Also, the “who watched and when” analytics give me visibility into engagement—which was missing in our old process of emailing a PDF update. Review collected by and hosted on G2.com.

A few of our field-team folks have said the buffered video stalls, which interrupts the “watch on the go” benefit we were hoping for. Additionally, because it’s built for speed over deep editing, if I need fine-grained video editing (cutting between multiple scenes, layering graphics) I still end up moving to a dedicated video editor. So for “quick and clear” it’s excellent; for “studio-grade polished”, less so. Review collected by and hosted on G2.com.

Loom is a unique software that help us in recording through camera and screen at the same time. We use this tool majorly when we try to explain some presentation or documents to our team member and need to record everything along with screen of the whole session then we prefer using loom in such cases for our business. Review collected by and hosted on G2.com.

One of the main disadvantage that I have faced while using Loom is that whenever the internet connection was weak this software started lagging and the quality of video that it recorded that time also drops down too much. Review collected by and hosted on G2.com.

Loom is the software that we use for digital recording on our mobile and pc devices. This software helps us in doing both the screen and camera recording simultaneously so that we can be able to brief on detail that what going on the video and also record it. These videos can easily be communicated to the other team members when needed. Review collected by and hosted on G2.com.

The main challenge with loom is that there are limited video recording available in the free plan also it needs a strong internet connection for the complete video uploading, if there is no proper internet connection available then this software will be your no use as it will start lagging a lot and also you cannot access old files. Review collected by and hosted on G2.com.

I am using Loom from past one year and Its been a complete game changer for me since then. Before loom I used to record screen and then upload it in drive then I used to share the drive link with my team. But the features I really like in loom are:

1) Easy to setup

2) Good user interface which create good experience for new user

3) Easy to share the video without going through the uploading process.

4) Work space can be shared with team and managed accordingly

5) Videos can be edited instantly after recording. Review collected by and hosted on G2.com.

The 5 minute limit for recording the video can be imporved so user don't have to rely on other apps for long video recordings.

Subtitles can be improved as some times its good sometimes it throws random words Review collected by and hosted on G2.com.

Loom interface is clean and intuitive, making video creation and sharing extremely easy, especially for quick knowledge sharing and onboarding new team members. Loom is pretty much my go to whenever I need to quickly show someone how something works or walk them through an issues at work. I like is how little effort it takes: you tap record, talk through your screen, and its ready to send usually in less than a minute. Review collected by and hosted on G2.com.

There is a time cap on the free plan. Those five minutes go fast. I once tried to show a tricky bug and has to split it into two separate looms, which felt clunky. This is our daily use tool, so i surely say that its amazing tool. Review collected by and hosted on G2.com.

There are many similar tools but I find Loom the best because of it's speed and ease of use. I can literally explain any of my colleagues a complex topic or demo without having the need to set up a meeting and within minutes. And the AI features which were added last year are great too. Review collected by and hosted on G2.com.

I feel Loom has a very restrictive free plan whereas a other similar tools are a bit more generous. I particularly dislike the time limit of 5 minutes in the free plan, it could have atleast been 10 minutes. Review collected by and hosted on G2.com.

Loom makes communication incredibly easy and time-efficient. I love how I can quickly record my screen with voice or webcam, explain a process or feedback visually, and share the link instantly — no need for long meetings or lengthy emails. The interface is clean, intuitive, and the video quality is excellent even for quick recordings. It’s become a daily tool for me to collaborate with teammates and clients asynchronously. Review collected by and hosted on G2.com.

There’s not much to dislike, but sometimes the upload or processing time can take a bit longer for larger videos. Also, the video trimming and editing options are somewhat limited compared to dedicated video editors. However, for quick recordings and sharing, it still performs exceptionally well. Review collected by and hosted on G2.com.